Trusted Agent profile Β· Dudley

Dixons Estate Agents Halesowen Sales reviews in Dudley

4.2

β˜…β˜…β˜…β˜…β˜… Great

428 reviews across 2 platforms

77 High Street, Halesowen, B63 3BQ, Dudley, B63 3BQ

Dixons Estate Agents's office in Dudley, at 77 High Street, is rated 4.2 out of 5 across 428 reviews on two platforms, including 249 Google reviews rated 4.8.

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4.8 / 5

249

Reviews on Google

This office

Trustpilot logo

179

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Dudley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hannah Yardley, Dixon's office

Hannah, from Yardley offices enabled me to rent out a property in 10 days. She did all the work and kept me informed every step of the way. I would highly recommend her

Antony Β· 7 October 2026

5/5

Google

Amazing people. Really nice to work with and very friendly.

Vui Β· 10 August 2026

Agent replied Β· 10 October 2026

Thank you for the kind words! Our team takes great pride in providing exceptional service and creating a friendly atmosphere for our customers. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Charlie Howell was brilliant. Very patient ,respectful and caring.He is the best

Tsitsi Β· 23 May 2025

Agent replied Β· 8 August 2025

Hello Tsitsi, Thank you for your wonderful 5* review! We're thrilled to hear that Charlie provided you with such a brilliant experience. Your kind words about his patience, respect, and care mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Nothing but positive to say about Dixons

We had a bad experience with our previous estate agents but then decided to go for Dixons (quinton). I cannot express how much they have supported us from the beginning to the end. Big thank you to Lori,Luke,Courtney and Jan. They made the experience a lot more smoother. I would highly recommend you to go through them.Thank you guys we will miss you all xxx

Humera Β· 19 July 2024

5/5

Trustpilot

Great advice, got the property sold

They gave excellent advice on property sale, maintained good communications throughout, acted professionally at all times. Appointments were met punctually. Dan was a great point of contact after his initial visit, and my interactions with all members of the team were top notch.

John Β· 21 May 2025

5/5

Google

I can't speak highly enough of Dixons Halesowen. We have just sold our house through them and they were amazing right from the valuation through to completion. They kept us up-to-date, were very patient with me phoning regularly (thanks Kerrie!) and it felt as though they were genuinely with us throughout the process. Thank you! πŸ™‚ …

E Β· 10 November 2022

Agent replied Β· 9 November 2024

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

5/5

Google

Couldn't recommend Dixons enough! Mark and Leonie truly went above and beyond for us helping secure our new home. They made sure we were at ease every step of the way and kept us informed throughout the whole move, couldn't have asked for better agents! Thankyou

Josh Β· 1 October 2025

Agent replied Β· 22 October 2025

Thank you so much for your glowing review! We are thrilled to hear that Mark and Leonie provided exceptional service and helped make your home-buying process a smooth one. It was our pleasure to assist you and we are grateful for your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service, we were having difficulty in finding somewhere to rent that was half decent I phoned dixons in a panic as had exchanged on our property and no other estate agent seemed to want our money or help us , Kieran was amazing showed us a property and within half an hour all was sorted, this is how all estate agents should act professional courteous and helpful. Can't thank them enough

Kelly Β· 11 November 2019

Agent replied Β· 9 November 2024

Thank you Kelly for your wonderful 5* review about our local Dixons team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

We recently purchased our first home through Dixons. Kerrie was absolutely amazing! She took the time to recommend suitable properties that actually matched our criteria and when we had decided on the house for us she kept us informed throughout the entire buying process. Couldn't have wished for a better experience when buying our first home, thank you so much Kerrie!PositiveResponsiveness, Quality, Professionalism

Megan Β· 10 November 2021

Agent replied Β· 9 November 2024

Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Just want to shout to Leonie and Mark who have made the process of moving home a breeze. Both gave me reassurance throughout the move. Always at the end of the phone if I was worried about anything. 5/5 service. Wonderful people! 🏑☺️ …

Sadie Β· 8 October 2025

Agent replied Β· 22 October 2025

Thank you for your amazing review! We're so glad we could make your move a stress-free experience. Our team strives to provide exceptional service and your kind words mean the world to us. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Disgusting Company! - AVOID!!

I Wouldn't even give this place 1 stars!They are the rudest estate agents iv had to deal with (Selly Oak Branch), iv recently just moved out of a property which I rented through Dixons & id definitely AVOID now if I was going to rent again . Timothy Reynolds was nothing but rude about me leaving threatening extra charges for leaving the property as he couldn't be botherd to read my tenancy agreement and see that under the break clauses I ended my tenancy in the correct way. All he cares about is getting his commission at the end of the day from there over priced properties. Daniella Lawmon also rude from this branch, questioning me about why I was leaving the property & also trying to threaten me with additional charges which where NOT in my agreement. They don't push the landlord on getting any repairs done they just fob you off on the phone with aload of rubbish to make sure you keep paying that rent every month so they get their commission!!. AVOID AVOID AVOID!!!!

Charlotte Β· 21 June 2023

1/5

Trustpilot

Fake electrical certificate was given when bought a house through Dixons in Yardley

Bought a property through Dixons has a first time buyer and even decided to use David Smith for my Mortgage and I can say what a lovely man he is, he did all the hard work and running around, kept me updated at all times right until I had my house keys so thank you to him, will definitely be using him again and recommending him to all. When initially putting an offer on the house, I felt when it came to the price Zoe was playing on the fact I really liked the house and wanted it and so games were being played and I ended up paying Β£5k over the asking price which I really regret because when moving into the house, I found so many problems. When I spoke to Zoe about dodgy Electric work with a fake certificate given, she ignored it and said she can't do anything, even thou the person who sold the property is well known to Dixons. Highly advise everyone to paid and get a survey completed and not just rely on the Bank to theirs. Elite Properties LTD is the company that's sells house through Dixons with fake electric certificates.

Izzy Β· 6 June 2023

5/5

Google

Dixons in Halesowen were the estate agents that our new landlord was using to rent out his property. They absolutely deserve the 5 stars, they were very courteous, helpful and an absolute pleasure to deal with. They are professionals in every sense of the word. A BIG thank-you to Linda, Kieran and Mark for the wonderful service you offer!PositiveResponsiveness, Quality, Professionalism, Value

Miranda Β· 10 November 2021

Agent replied Β· 9 November 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

leonie and mark have been amazing couldn't thank them enough for how patient helpful and reassuring they've both been especially leonie🫢🏻 …

Poppy Β· 10 April 2026

Agent replied Β· 10 October 2026

We are so grateful for your kind words! We strive to provide exceptional service and are thrilled to know that Leonie and Mark have gone above and beyond to make your experience with us a positive one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

From the time I had decided to sell my property, to the time I had completed and handed over the keys, the service I received from Matt and his team, was faultless!! The process was frighteningly quick, but is a reflection on how efficient these professionals are! Well done! And thank you for keeping me safe during the pandemic, regarding viewings!!PositiveProfessionalism

Cheryl Β· 10 November 2021

Agent replied Β· 9 November 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Cannot recommend Raza enough at Dixons Halesowen he has been fantastic with communication. Nothing we asked was too much for him and everything was handled efficiently and straight away. Thanks again you have been superb! And will recommend you to everyone!

Stacey Β· 10 November 2023

Agent replied Β· 9 November 2024

Thank you for your amazing 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Kirsty has been unbelievably supportive proactive and approachable during the sale of my property. Willing to go out her way to make sure that the property was well advertised and shown to its best potential. Would definitely recommend the Dixons team.

Matt Β· 10 November 2023

Agent replied Β· 9 November 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Buying a house is the most stressful time every . Kerrie and Matt you made our journey so much easier and less stressful by doing all the chasing and keeping us updated on a regular basis. Nothing was to much much trouble even when i called most days Thank you Bal & Amerjit

BAL Β· 10 November 2022

Agent replied Β· 9 November 2024

Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.

5/5

Google

Kyle Fisher has been a great help to me in the search for a rented property at short notice, very accommodating and arranging a same day viewing for me on a property. Very friendly and professional and would highly recommend!

Lesleigh Β· 10 November 2023

Agent replied Β· 9 November 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

Dixons Erdington Letting Services

Dixons Erdington, are a subsidiary of Countrywide run from their Warwick office. They provided abysmal management of my property. They missed 10 inspections over 5 years, lost the original contract, failed to handle tenant communications and their convoluted processes lead to repeated mistakes. Manager Raza Muhammad ignored my correspondence, was borderline aggressive when spoken to on the phone (the single time he spoke to me) and failed to provide the requested Terms of Business or confirm a move-out inspection, leaving me unaware of my property’s condition for re-letting. The branch was inexplicably closed during opening hours when I arrived to collect my keys, despite prior notification.

Karl Β· 4 July 2025

5/5

Google

Highly recommend Bal (Baljit Bajway) for mortgage advice. Guided us through the process of buying a house from start to finish. Friendly, professional and knowledgeable. Also, on a rare occasion when he wasn't certain of an answer to a question, he phoned Nat West there and then to ask them. Much better than a previous advisor we tried elsewhere who blagged an answer and got it wrong.

Philip Β· 11 November 2018

Agent replied Β· 9 November 2024

Thank you Philip for your wonderful recommendation and 5* review! Best wishes, Scott

5/5

Google

Leonie and mark genuinely made my experience so easy and welcoming, leonie was a pleasure. I have been renting over 15 years this has been my best experience to date thanks guys !!!

Demi Β· 25 November 2025

Agent replied Β· 23 December 2025

Thank you for your kind words! We are so happy to hear that we made your experience with us easy and welcoming. Leonie and Mark are dedicated to providing excellent service to our customers and we are thrilled to have made your renting experience the best one yet. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Would highly recommend Raza to any tenants who are looking for properties in Cradley Heath, offers a very transparent service and if you need a quick move in, he is the guy to speak to!!!

Shonte Β· 10 November 2023

Agent replied Β· 9 November 2024

Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really friendly and helpful. Leonie that showed me round the property was lovely also and very thorough. Dixons have been a big help in helping me find a property. Overall I’m very pleased.

Brodie Β· 2 November 2025

Agent replied Β· 9 November 2025

Thank you so much for your positive feedback! We are thrilled to hear that our team, especially Leonie, provided excellent service. We are always happy to help you find your dream property. Kind regards, Lucy, Customer Feedback and Support Team

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