Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKieran and Mark were brilliant in helping me find my rental property. From start to finish they made the experience really smooth and straight forward. Easy to talk to and really friendly. Would definitely recommend Dixons Halesowen to anyone looking to rent or buy a property.
VelcroDog&LapCat · 10 November 2021
Agent replied · 9 November 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had KEIRON out to value my project property earlier this month. He was helpful and knew a lot about the local market. WOULD HIGHLY RECOMMEND HIM!
David · 24 September 2025
Agent replied · 22 October 2025
Thank you for sharing your positive experience with Keiron! We are so glad he was able to provide valuable insights for your project property. Thank you for your recommendation, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Dixon's were so helpful and friendly. After looking for rental properties they pointed me in the direction of Bal their financial advisor who helped me secure a mortgage so I could purchase. Bal was really helpful and kept me updated through the process which made the whole move alot easier than anticipated.
Faye · 11 November 2018
Agent replied · 9 November 2024
Thank you Faye, these are kind words, i will share this review with the entire team at the Halesowen branch.
Kind Regards,
Sarah
★★★★★ 5/5
Google5 blazing stars for Kyle ⭐️⭐️⭐️⭐️⭐️…he is very good at his job…he was very professional and helpful throughout the process …thank you so much Kyle.
Ruth · 10 November 2023
Agent replied · 9 November 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlison at Dixons Halesowen was fantastic! We are first time buyers and she explained everything to us perfectly (as it can get abit confusing) she kept us up to date with any information we needed by emailing or calling us. Her customer service was excellent and I would highly recommend using Dixons and having Alison's support.
Alix · 11 November 2017
Agent replied · 9 November 2024
Thanks for leaving our Dixons branch in Halesowen this wonderful 5* review and recommendation and I am delighted to hear that you had such a great experience. It's fantastic to read that Alison and the team provided such a high quality service and that you found the help and support you needed, throughout your process. Kind regards, Michael
★★★★★ 5/5
TrustpilotDixons.Sutton New Road Erdington.
Dixons.Sutton New Road Erdington.Highly recommend them. We have used Dixons a number of times in the past along with my son both sale and 2 purchases. Excellent service. On this occasionWe have purchased a property from them. Nothing was too much trouble. Re Viewed when ever we needed to. And any questions were answered quickly. As this property purchase went through. Sarah Blair was superbWith calming the situation and managing the difficult problems raised at times.Sarah Blair is a credit to Dixons. Very professional and understanding. Thanking all staff too. All dedicated to an efficient service not only for their clients but for their clients purchasers. Well done.
Linda · 31 March 2021
★★★★★ 5/5
GoogleI would like to thank Baljit for the successful completion of our house sale.
Would 100%recommend Baljit,for his work ethics & knowledge.
If you listen & take his advise you will have no problem
He has your best interest at heart & really means/does what he says.
Once again a very big Thank you
Mark · 11 November 2018
Agent replied · 9 November 2024
Dear Mark,
Congratulations on the sale of your property! Thank you for the great 5 star review, I'm pleased to see that you benefited from the passionate and personal approach taken by Bal.
Best wishes,
Sarah
★★★★★ 5/5
GoogleReally good and very helpful, they made it so easy for me to buy a house, thank you so much to Libby and mat
Yasmine · 10 November 2023
Agent replied · 9 November 2024
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
TrustpilotI have just rented a property with…
I have just rented a property with dixons selly oak. Jaia has been lovely and helped me throughout the whole process making it easy, answering my questions in details everytime. Thank you Jaia, really appreciated
Faiza · 30 November 2024
★★★★★ 5/5
GoogleThank you to Matt (and Kerrie) for your patience and help selling my home. Moving during a pandemic had its challenges but I couldnt have had a better service from you at Dixons Halesowen. I couldnt have wished for better and I would be happy to recommend.PositiveResponsiveness, Professionalism
Lorraine · 10 November 2020
Agent replied · 9 November 2024
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleI recently rented a property with Dixons. The whole process was smooth from start to finish. Kieran and Mark were brilliant - excellent communication, super helpful, friendly and professional. I would happily recommend Dixons to anyone looking to rent a property.PositiveResponsiveness, Quality, Professionalism
Lianne · 10 November 2021
Agent replied · 9 November 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotWell done Halesowen
Would like to thank Matt Till From Halesowen Branch wholeheartedly for his attentiveness and understanding during a very difficult time whilst we were going through our move during last few months. Due to the virus everything took a lot longer than normally would but he ensured that all involved were advised often and he never failed to follow up and to keep us informed. Would highly recommend him and the rest of the team. We sold two properties at the same time one a deceased relative and our own personal home for which only really interested parties came to view and both sold in 2 days.Everything ground to a halt which was very stressful but in return to some normality the attentiveness if Matt Till assisted greatly in us achieving completion on both which enabled our purchase to complete too. We are now happily settled after a very difficult 6 months
Maureen · 6 August 2020
★★★★★ 5/5
GoogleReally professional, friendly service from all members of the Halesowen team that I spoke with during the course of my move. Especially Kieran, who kept me in the loop as much as possible and responded to queries promptly and accurately. Would recommend!
Lynsey · 10 November 2021
Agent replied · 9 November 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotSuccessful and happy
We had a very unsettling and difficult time whilst selling a deceased persons house prior to and during this pandemic.Matt Till and the others we dealt with in Halesowen branch were exemplary under these difficult circumstances. They introduced suitable buyers to view In the first instance and we sold within 24 hours. All was going well until lockdown and the furloughing of staff - at both the estate agents and solicitors. This for us was extraordinarily difficult to deal with both emotionally and practically as everything took 3 months longer than originally expected.Matt’s assurences were invaluable and once normal service resumed he constantly contacted the conveyancing services on our behalf to avoid any further delays and instantly advised us directly to do whatever was necessary to assist the process. I would not hesitate in recommending Dixon’s branch at Halesowen. Thank you Matt Till 😃and team
Maureen · 17 July 2020
★★★★★ 5/5
TrustpilotWe instructed Dixon’s to assist us in…the sale of our property
We instructed Dixon’s to assist us in selling our property . From start to completion we received fantastic support and updates on our sale . The whole process was completed in less than 10 weeks . Dixon’s professionalism shined through with their negotiating skills and sales experience . We would like to say a great big thank you to Darren , Daniel , Jodie , Harvey and Tom for making our moving experience stress-free
Nick · 12 October 2021
★★★★★ 5/5
GoogleEfficient and honest service when buying our new home made Dixon's stand out over the 5 or 6 other agents we dealt with. Alison kept constantly in touch so we always knew what was going on and made the process as easy and stress free as possible. Highly recommended. Thank you
Katy · 11 November 2018
Agent replied · 9 November 2024
Thank you Katy for your great 5* review of our dedicated team at Dixons in Halesowen. It is brilliant to read that you found our hard working team efficient, honest and that Alison kept you informed throughout to help make to process as stress free as possible. Thank you for your wonderful recommendation. Best of wishes, Scott.
★★★★★ 5/5
GoogleGreat service, very dedicated to their work and always want the best for applicants. Kyle made my accommodation process so easy
Lanre · 10 November 2023
Agent replied · 9 November 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotJust dont do it
This company cannot even get the basics right took a week to get s floor plan done only for it to bear no resemblance to our house second floor plan took three days again no resemblance to our house then had the cheek to say it was our fault because we didn't check it disgraceful
Mr · 27 September 2025
★★★★★ 5/5
GoogleIn these difficult times for finding rental accommodation Mark and Kieran were brilliant, friendly and professional. I was kept fully informed throughout the whole process and everything went smoothly.
I would definitely recommend Dixons Halesowen to anyone looking to rent.PositiveResponsiveness, Professionalism
Bob · 10 November 2021
Agent replied · 9 November 2024
Thank you Bob for your excellent recommendation, 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAvoid avoid avoid! Unprofessional and unreliable. We turned up at a pre-booked appointment to view a flat rental on behalf of our daughter. The agent arrived 15 minutes late, and upon arrival instead of greeting us and apologising for his lateness, he totally blanked us and walked into the building. Completely rude and unprofessional. We walked away from the viewing, and will never use or recommend Dixons again.
Mark · 10 November 2023
Agent replied · 9 November 2024
Please do contact us via review@countrywide.co.uk with full and further details so that we can understand better your experience. Kind regards, Scott @ Customer Care
★★★★★ 1/5
TrustpilotDIXONS HALESOWEN
Avoid using the mortgage service at Dixons Halesowen. Dixons itself, great, but Bal signed us up to an insurance we told him we didn’t require and we are nearly £1000 out of pocket because of it and apparently it’s ’not his problem’ when we spoke to him about it.I really hope he doesn’t do this to other people but have no doubt this will happen again. The stress this has put us under is awful, especially being heavily pregnant. Please be careful guys and ensure you always have someone with you to witness conversations. The company have dealt with it terribly and we are now in this horrible situation. No remorse or apology from them. Disgusting.
R · 12 November 2024
★★★★★ 5/5
GoogleWe had the Pleasure of dealing with Kerrie throughout our purchase and we cannot speak highly of her enough, she was fantastic. We had issues that unfortunately dragged out the sale of the property, Kerrie did her upmost to chase and push for us daily, She kept us up to date as much as possible via emails and phones calls to ensure we were fully aware of where we were at through the sale. When they say some people are suited to a job role Kerrie really is. 10/10 services from her and Dixons.
JacarandaUK · 10 November 2022
Agent replied · 9 November 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotDixons Estate Agent ~Erdington
Dixons Estate Agent ~Erdington We would like to start off and thank our special team in alphabetical order:Charlotte ,Ewelina,Sam and Sarah....without you guys this sale would not have happened.Team provided us with an excellent service. We had initially registered with another agency and in the months they had our property, we had to chase for updates. That particular company did not make us feel that we were priority. 18 weeks and no result Dixon’s team were SO different. We had updates from get go. Every viewings set up, we got email and text messages. We knew who was going into our property and the outcome. They made us their priority.There was a constant communication with Sarah, she was the glue ~ our SUPER glue. She was our point of contact from point of sale agreement. She kept the communication going between us, our recommended solicitor and buyer. Assuring and guiding us. All the staff knew the status of our sale it shows the level of their excellence, their professionalism and passion for their job.We could call anytime and felt free to do so. It really felt like nothing was any trouble. Everything ran really smoothly from initial conversation,going on the market to sale.We are really happy with the level of service received by our girls listed and would recommend Dixon’s Erdington Branch to anyone if you want an easy, efficient, professional and honest service. Keep up with the fantastic job guys. We really appreciated all your hard work.Mr and Mrs Balfourth
Gloria · 4 September 2019
★★★★★ 5/5
GoogleI can not thank Alison and the team enough. Alison kept us posted in our house buying updating us constantly and making the whole thing stress free! i would highly recommend this place to anyone and feel confident in doing so! thank you very much Alison and the team!!
Maria · 11 November 2018
Agent replied · 9 November 2024
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed and up to date throughout the process by Alison and the team at the Halesowen branch.
Kind Regards,
Sarah
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