Dixons Estate Agents Halesowen Sales reviews in Dudley

★★★★★ 5/5

Google

Myself and my partner have recently rented a flat from Dixons and so far we have had nothing but positives from our experience with Leonie, Mark and the team. We went from viewing the property to getting the keys in less than 3 weeks, and they have been helpful every step of the way in between then. Leonie has always been on time to our meetings, very friendly and has been great with any queries we had. Herself and Mark have also been prompt in resolving any questions or issues we’ve had as well. Would highly recommend Dixons if you’re in the market for a rental property!

Sam · 1 October 2025

★★★★★ 5/5

Google

Although we decided not to go ahead with the property, we felt it was important to leave a review purely because of how exceptional Leonie was. Despite only being in the role for a month, Leonie was by far the best agent we’ve ever met. What truly stood out was how much she genuinely cared. She wasn’t just there to show us around, she took the time to understand what we were looking for, listened properly, answered every question with honesty and warmth, and never once made us feel rushed or pressured. Her passion, professionalism, and people-first approach made us seriously consider a property we otherwise wouldn’t have. Leonie made a lasting impression, and it’s rare to come across someone in this industry who brings that much heart and integrity to their role. If you’re booking a viewing with this company, ask for Leonie, you’ll be in the best hands.

Felix · 23 July 2025

★★★★★ 1/5

Trustpilot

Unprofessional

Agent delayed viewing booking by 10 minutes, then proceeded to be another 25 mins late. Unresponsive over texts, didn't introduce themselves and even had to have my appointment with another potential tenant at the same time due to delays. I found this absolutely unprofessional as they should have at least had the courtesy to do this 1-1. They did not have enough information about the property and felt very rushed to leave. Property was also not cleaned before the viewings, very off-putting state unlike as shown in listing photos.

Hannah · 12 March 2026

★★★★★ 1/5

Trustpilot

AVOID AVOID AVOID

AVOID AVOID AVOID! The viewing with Hannah was fine and she was lovely. But after paying the deposits, first month's rent in advance and getting the keys it had all gone wrong. The boiler broke, the landlord left his belongings behind and is using the space i pay rent for for his car, then i find out my balcony has to be ripped up because of a leak into the apartment below. Raised multiple times with Jess and keep getting ignored. I have my own property to let out, which they know about, and there is no way I will let these cowboys manage it for me because the way they treat tenants is disgusting!

Emma · 6 February 2026

★★★★★ 1/5

Trustpilot

Hannah is the most disgusting person…

Hannah is the most disgusting person ever, I'm actually regretting giving her a good review, she has stolen my money and blamed me for not meeting certain requirements after i provided everything she needed, if certain requirements weren’t met then no problem, give me back my money and ill look elsewhere, dixons is trash and the service is trash, wouldn’t recommend it to anyone, they will steal your money and blame u for it,

Mohammed · 20 March 2026

★★★★★ 5/5

Google

Would like to say a big thank you to Leonie for the great experience at my recent viewing. Leonie explained everything in detail and made us feel welcome from the moment we arrived. Leonie allowed us to take our time to look around so we didn’t feel rushed at all and answered any questions we had.

L · 21 October 2025

★★★★★ 5/5

Google

I was looking to rent a property through Dixons. I came into contact with Leonie who was fantastic and guided us through the process in an efficient manner. Everything was done on time and was sent to us promptly. It was a stress free experience.

Roeila · 2 November 2025

★★★★★ 5/5

Google

I had best experience with Halesowen branch,Shout out to Leonie Haley who made the whole process from the beginning to the moving in as quickly as possible.The team was very good in handling my queries,Very professional and friendly team/Halesowen.I can’t thank you enough,I will definitely recommend you to everyone.

Diana · 15 September 2025

★★★★★ 5/5

Google

Recently completed on our first home and its been a surprisingly straight forward and pleasant process. Big thanks to Matt, whom made the process as simple as possible. Very friendly and accomodating, didn't have a single issue and communication was great.

Jon · 5 November 2025

★★★★★ 1/5

Trustpilot

Just glad I'm not using them to sell my…

Just glad I'm not using them to sell my house. Cannock branch is terrible. No one to answer phone and they don't reply to messages left. Finally booked a viewing and no-one turned up, total waste of time. Finally managed to view and put forward an offer and they failed to get back to me in a reasonable amount of time. Since then I found another property with another agent placed offer which was accepted. Thanks for nothing Dixons Cannock.

Dean · 9 September 2026

★★★★★ 5/5

Trustpilot

A pleasure to work with

A pleasure to work with. Very professional, took care of all of our viewings, and got us a great price. Daniel and his team talked me through everything in a polite, professional and friendly way. I would definitely recommend them. Thanks all.

Roger · 24 June 2026

★★★★★ 5/5

Google

Dixons made it really easy for us to move into our first home. We viewed the property with Mark and moved in within 2 weeks. Mark was very accommodating and even met with us to help measure the property once we were selected as tenants. The move in process was really smooth and easy, both Mark and Josh were informative and willing to help with all of our queries. We were very happy with the support Dixons gave us.

Sulaiman · 13 May 2024

★★★★★ 5/5

Google

JOSH & MARK Deserve 5 star rating each alone. Amazing customer service. Josh was assertive, he know the locations we wanted to rent & offered us the perfect home in the right location for us & mark was there to show us around they helped us every step of the way until the day we got the keys. Few hiccups but nothing was too much for both Josh & mark. Thankyou again .. really happy to be part of the Dixon rental family tam&mike xxxxxxxxxxxx

Tamara · 13 February 2024

★★★★★ 5/5

Google

I've been working with Matt on the sale of my property in Cradley Heath. With not having any luck with another agent after only doing 1 viewing on my property in 8 weeks we decided to meet Matt, he came to meet us for a valuation and was very impressed by his experience and his proactive approach, within 10 days of being on the market he had 2 offers for us to consider and accept. I would recommend Matt and Dixons to friends and family moving forward to sell their property. He's kept us informed and pushed solicitors when needed.

Robert · 10 November 2023

★★★★★ 1/5

Trustpilot

Disappointing experience with property management and deposits

After two years as a tenant, the most I can give Dixons Estate Agents is a 1-star review. While the initial setup was fine, the ongoing experience was very frustrating. When dealing with renewals, repairs, or the deposit team, the staff were consistently unresponsive and quick to shift the blame elsewhere. I never felt that they were on my side. At the end of our tenancy, they attempted to make unjustified deductions from our deposit for standard wear and tear, and we had to rely on the independent deposit scheme to get our money back. I would not work with them again nor recommend them to anyone. If you do rent with them, make sure you document everything.

Thaddeus · 29 June 2026

★★★★★ 5/5

Google

I’ve been speaking to one of the Dixons team most days, about the place i will be getting this week and to say he’s been amazing with everything is an understatement! I’m very glad i went with Dixons agency as Raza has been a big support with the process and getting myself and my unborn child our new home. Couldn’t thank Raza, or Dixons as a team enough. The communication is also very good, would highly recommend! 😊

Hannah · 10 November 2023

★★★★★ 5/5

Google

I’ve recently sold my Moms house through Dixons Halesowen and Matt and the team have been excellent. They have provided a fantastic service and I wouldn’t hesitate to recommend them.

Jon · 15 October 2025

★★★★★ 5/5

Google

When Keiron came to value mine and my wife’s property the first thing we noticed was his professionalism and enthusiasm towards our home and our future plans. He was very clear in explaining the process to us as this is going to be our first time selling a property and gave us a valuation which was almost exactly what we were hoping for and even came with paperwork explaining his reasoning for that price. We would recommend him to anybody looking to sell their home!

Mustafa · 15 September 2025

★★★★★ 5/5

Google

We have recently completed the process of letting our property out. Mark at the Halesowen branch has been fantastic. He was efficient, thorough and always incredibly polite and helpful for both us and the future tenants making what can be a stressful situation very easy for us to navigate. I would recommend Mark and Dixons’ services to anyone, it’s been a dream to deal with them.

Robyn · 12 June 2024

★★★★★ 5/5

Trustpilot

Warm & Friendly Estate Agents

Dixons Selly Oak was a stark contrast to what we experienced when we started our journey to sell our home. After a very disappointing experience with another agent, they were professional and proactive, always one phone call away. The team, Becky, Amy and Claire were consistent, persistent and determined, to ensure we got the sale. Great service. N&J

Nia · 22 October 2025

★★★★★ 5/5

Google

We have recently taken on our tenancy through dixons and can honestly say from initial viewing with Leonie to signing the tenancy agreement with Mark the whole process has been faultless. We were kept up to date every step of the way with phone calls and emails and they were prompt with any questions I had. I felt very at ease from the start nothing was too much trouble. Thankyou so much for everything. Would highly recommend!!

Kelly · 2 September 2025

★★★★★ 5/5

Trustpilot

Dixon Yardley

What a amazing team, they made my sale very easy and stress free. Staff very polite, friendly and helpful. Becky was brilliant. So glad i used Dixon Yardley to sell my property and would always recommend the Yardley branch. Keep up the good work Dixon Yardley. 💯

Consumer · 6 January 2026

★★★★★ 5/5

Google

Leonie was very professional and on time she answered all my questions and I felt happy to have met her thank you Leonie for your time

Craig · 15 September 2025

★★★★★ 5/5

Google

I would like to thank Rianna the portfolio manager for the effort and hard work she has put into getting my deposit back. While having close contact with Dixons I found almost everyone that I spoke to incompetent and unhelpful. But Rianna made this transition as easy as can be with such an awkward landlord. Rest assured she restored faith in this company alone and I wish her all the best over the Christmas period and all her future endeavours. Thank you again! 😊PositiveProfessionalism

Alice · 10 November 2022