Dixons Estate Agents Halesowen Sales reviews in Dudley

★★★★★ 1/5

Google

Had a valuation booked in left work early to be there, when i called at the time they said someone was on their way, called again an hour later to be told someone randomly called up and cancelled it. I left work 2 hpurs early to make sure i was in and no one showed up

Dan · 10 April 2026

★★★★★ 5/5

Trustpilot

Warm & Friendly Estate Agents

Dixons Selly Oak was a stark contrast to what we experienced when we started our journey to sell our home. After a very disappointing experience with another agent, they were professional and proactive, always one phone call away. The team, Becky, Amy and Claire were consistent, persistent and determined, to ensure we got the sale. Great service. N&J

Nia · 22 October 2025

★★★★★ 1/5

Trustpilot

UNACCEPTABLE SERVICE

POOR SERVICE!! My property, which has been under the care of Erdington Lettings for the past five years is lying empty. Following the recent departure of my tenant, the property is now vacant due to significant damp and mould issues, which I understand have been exacerbated by a leaking roof. Despite the seriousness of this situation, the level of service I have received to date has been extremely disappointing. I have been required to repeatedly chase for updates, and in most cases, I receive no response. On the occasions where I have managed to speak to someone, I am assured that follow-up emails will be sent, however, to date, I have not received any written communication as promised. I am now trying to arrange for the property to be re-let, but I am again experiencing a lack of response from the lettings team, despite leaving multiple messages requesting a call back. This situation has now reached a point where it is unacceptable. The lack of communication, delays in addressing essential issues (including potential structural concerns such as the leaking roof), and failure to progress reletting are causing both financial loss and unnecessary stress. I require the following as a matter of urgency: I require Immediate contact from the lettings team to progress marketing and re-letting of the property Access to my property so remedial works can commence. A dedicated point of contact going forward If this matter is not resolved promptly, I will have no option but to escalate this further.

Colin · 20 May 2026

★★★★★ 5/5

Google

Millie keeps a close eye on what’s happening (or not!) at my rental property. The dedication and professionalism shown is second to none. This gives me confidence and peace of mind.

Keith · 10 September 2026

★★★★★ 5/5

Google

We have recently taken on our tenancy through dixons and can honestly say from initial viewing with Leonie to signing the tenancy agreement with Mark the whole process has been faultless. We were kept up to date every step of the way with phone calls and emails and they were prompt with any questions I had. I felt very at ease from the start nothing was too much trouble. Thankyou so much for everything. Would highly recommend!!

Kelly · 2 September 2025

★★★★★ 5/5

Trustpilot

Dixon Yardley

What a amazing team, they made my sale very easy and stress free. Staff very polite, friendly and helpful. Becky was brilliant. So glad i used Dixon Yardley to sell my property and would always recommend the Yardley branch. Keep up the good work Dixon Yardley. 💯

Consumer · 6 January 2026

★★★★★ 5/5

Google

Mark and Leonie have been a great help with us finding our first home. Quick response from both and kept us updated every time there was a update 🙂 …

Adam · 10 September 2026

★★★★★ 5/5

Google

Leonie was very professional and on time she answered all my questions and I felt happy to have met her thank you Leonie for your time

Craig · 15 September 2025

★★★★★ 1/5

Google

Absolutely shocking, called up to get a valuation on my property the girl that answered the phone was very rude. Could hear her laughing with colleagues while on the phone to me. Don’t recommend, going to go to Ashley would instead.

David · 10 June 2026

★★★★★ 5/5

Trustpilot

Holly set up my home insurance

Holly set up my home insurance, she listened to what I was after and covered everything I asked for a fab price. I would highly recommend Holly to friends and family.

Consumer · 21 April 2026

★★★★★ 5/5

Google

We have been in contact with Leonie who has been an absolute gem with emails and communication. They have been very helpful and you can always get a reply the same day about questions you have.

Tyler · 10 July 2026

★★★★★ 5/5

Google

I would like to thank Rianna the portfolio manager for the effort and hard work she has put into getting my deposit back. While having close contact with Dixons I found almost everyone that I spoke to incompetent and unhelpful. But Rianna made this transition as easy as can be with such an awkward landlord. Rest assured she restored faith in this company alone and I wish her all the best over the Christmas period and all her future endeavours. Thank you again! 😊PositiveProfessionalism

Alice · 10 November 2022

★★★★★ 5/5

Google

I can’t speak highly enough of the team at Dixons and in particular Kerrie, she has been an excellent communicator throughout the buying process. She has kept me informed throughout whilst liaising with all parties involved. She is very knowledgeable of the local area and her approach and mannerisms are very professional. Should I want to sell in the future I will only use the services of Dixons and in particular Kerrie. She is an asset to the Dixons estate agent brand.

Sukjeevan · 10 November 2022

★★★★★ 5/5

Google

Leonie was incredibly helpful and friendly during our viewing and gave us a lot of confidence in our choices. Thank you!!

Galaxiion · 16 September 2025

★★★★★ 5/5

Trustpilot

Excellent service

Recently put an offer in for my first house and was super daunted by all the legal and morgage requirements that needed to be in place to make the purchase complete. Thankfully the team at Dixons Acocks Green helped me. Adam, Lee and Courtney were always a phone call away. I would recommend anyone buying there first home to buy the hand in hand house purchase service provided by Adam it does come at a fee but well worth it as all solicitors are in house and he will save you allot on your monthly morgage repayments.

Kamran · 15 October 2024

★★★★★ 5/5

Google

The team at dixons did an incredible job from start to finish in helping me sell my house, they came in with a higher valuation than the other estate agents and said they could sell the house for more than what the other estate agents said was possible and they did. A special thanks to Kerrie who got me on board with dixons in the first place, I hope to work with the team again in the future.

James · 10 November 2022

★★★★★ 4/5

Trustpilot

Renting

Holly was very helpful and answered all the questions we had! Very quick process and can’t wait to be in our family home!

Sophie · 28 May 2026

★★★★★ 5/5

Google

I highly recommend Kyle Fisher for any property services. Kyle's caring nature, professionalism and overall attitude from the moment we spoke was exceptional. He has great communication skills, promptly addressing all my inquiries and ensuring I was well-informed throughout the process. Kyle made sure I was made comfortable throughout the entire process,. His personable nature made the entire experience enjoyable and stress-free. Thank you Kyle.

Jehangir · 10 November 2023

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I had a really great experience with Leonie! She took me around the property, showed me everything clearly, and explained the whole process in a way that was easy to understand. She was so friendly, approachable, and made me feel completely at ease throughout the viewing. It’s really refreshing to meet someone who’s not only professional but genuinely nice too. Thank you, Leonie!

Mitchell · 21 October 2025

★★★★★ 5/5

Google

Kerrie at Dixsons and the team are a amazing. Kerrie was keeping us updated through out the move and it was very stressful at times like all moves are but she was always at the end of the phone to help and put a smile on your face. And when needed stepped up to the plate to help get the move over the line would just like to say a massive thank you

Lee · 10 November 2022

★★★★★ 5/5

Google

Matt dealt with my house sale from start to finish and I am 100% happy with the service I received. I was selling another house at the time through another agent so have a direct comparison. There was none. I didn’t have to contact Dixons once for an update. They were one step ahead every time, and contacted me before I had chance to query anything. The most important thing was regular contact, it provides much needed re assurance. This is what I’ve found to be completely lacking with other agents. There was no lull where you are left wondering what is happening. I equally rate Dixon’s preferred conveyancing solicitors Countrywide. They were the perfect partner, working hand in hand with the estate agent. Very cost effective but 100% reliable, efficient and informative. Dream team. I initially thought that my sales fees with Dixon’s were more expensive than other quotations but it turns out that they weren’t. I’d have happily paid the the highest quote price as you can’t put a price on efficiency, good communication, good customer care and being conscientious. I’ve had dealings with most of the estate agents in the Halesowen area over the last 30 years and always invited 3 for a valuation and price comparison. I wouldn’t entertain any, other than Dixon’s in the future. Thanks again to Matt Till, you were a credit to your company and your industry. For anyone who is an estate agent Skeptic Matt will alter your opinion. Keep up the good work!PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 10 November 2021

★★★★★ 5/5

Trustpilot

A lovely agent called Lee

We had a lovely agent called Leoni (Lee) today showing us around a property in Stourbridge. She was so lovely, knowledgable and related to us which eased us and made the experience one of our best. She was excited to show us around and tell us things about the property, making it a very enthusiastic session that really helped with our opinion on the property.

El · 26 May 2026

★★★★★ 5/5

Trustpilot

Fantastic

Fantastic! I've used Dixons for over 20 years to deal with my lettings portfolio. I wouldn't dream of using another Letting Agent. I can call at anytime and they will resolve any queries or issues I have immediately. They know the background of all my properties which helps with any dealings. I cannot recommend them highly enough. The team there is amazing, which is a testament to Meg, the Lettings manager. Thank you, Meg, Holly and Freya.

William · 17 February 2026

★★★★★ 5/5

Google

I am delighted with my experience with Dixons. The process of finding a good new tenant for my property went very smoothly and quickly. I found Mark and Leonie to be very friendly, efficient and knowledgeable. Highly recommended.

Stewart · 10 April 2026