Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSuch a great experience from start to finish! Had some hurdles and leonie and mark were absolutely fantastic at helping me. Wouldn’t hesitate in recommending them 100% to anyone looking for a rental property :) professional and kind throughout!!
ANna · 4 September 2025
Agent replied · 8 September 2025
We are thrilled to hear about your positive experience with our team! It brings us joy to know that we were able to help you through any challenges and provide you with a professional and kind service. Thank you for your recommendation, it means a lot to us. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe've been letting with Dixons for years and Natasha Smith is always on hand to offer guidance and support. Her pro-active nature and excellent customer service skills are a credit to her team. Recommended.
Daniel · 10 November 2023
Agent replied · 9 November 2024
Thank you for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleI would recommend Dixons to everyone. The whole team are wonderful but i specifically dealt with Matt briefly & mainly Kirsty & Alison, who both go above & beyond to not only get the job done but their efficiency & communications while doing this are exquisite. There is no team more on the ball then Dixons. 11 out of 10 guys, you are all fabulous!
Tracie · 11 November 2017
Agent replied · 9 November 2024
I am so pleased to read how accommodating, efficient and passionate the branch was going the extra mile to ensure your experience was a positive one. It is wonderful to read how straightforward and professional you found the team. I will ensure your amazing review is shared with Matt, Kirsty, Alison and the entire team at the branch. Many thanks.
★★★★★ 1/5
TrustpilotDO NOT USE DIXONS SELLYOAK- we rented…
DO NOT USE DIXONS SELLYOAK- we rented our house through DIXONS SellyOak for 1 year. Our house was to be managed and agreed regular contact to keep us updated that the house was in the immaculate condition it was given to them. The property was not monitored or maintained there was no contact from the agents or visits undertaken until we complained following a visit to the property. We ended the contract for the tenants to leave at the end of their contract. Another month in our house. We entered the property which took us 5 days to clean with faeces down the radiators and all over the floors. Damaged high gloss kitchen bathroom suite dirt and grime everywhere. The deposits team awarded us £270.00 to replace and repair although they had the cheek to still take their management fees. Complaints are a waste of time it’s just an email process. I would not recommend DIXONS as an agent for renting buying or selling they are useless !!! They don’t look after your home at all they are just happy to make a quick buck - robbers 🤬🤬🤬🤬.
Lisa · 2 May 2025
★★★★★ 5/5
GoogleLeonie came to inspect the property. Very professional, given it was our wedding anniversary on the day she was lots of best wishes and a very friendly person. Excellent service Leonie, keep up the good work 🙌🏻 …
Matthew · 21 August 2025
Agent replied · 10 October 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAbsolutely brilliant from day 1! All the staff that we spoke to regarding our new property were so helpful. Nothing was ever too much, especially for us new tenants! Mannerism was excellent beyond belief. Made the whole process that much easier! Myself and my partner couldn't be more grateful! 10/10 would recommend them to anyone. Thanks again!PositiveProfessionalism
Aaron · 10 November 2020
Agent replied · 9 November 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI am letting a property and Kieran was amazing, he was accommodating, responsive, caring and discreet, everything I needed. I would definitely recommend Dixons over the many other agents that I dealt with during my search. Personally, I'd say they went above and beyond my expectations . Thank you so much!PositiveResponsiveness, Professionalism
Manjit · 10 November 2021
Agent replied · 9 November 2024
Thank you for your excellent recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotA big thank you to all of the team for…
A big thank you to all of the team for your help during my home‑buying journey. Your support, quick responses, and efficient handling of everything made the whole process much easier for me. I’m really grateful for all your hard work.
Gurjinder · 3 May 2026
★★★★★ 5/5
GoogleWould definitely recommend Raza out there to any landlords who want to let their property out quickly to high quality tenants. Communication skills are fantastic and he offers a very professional service.
Zaida · 10 November 2023
Agent replied · 9 November 2024
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotWould give 0 star if could
Would give 0 star if could. This Estate Agents has no idea to sell a property. Four times had to contact them to get the description and price corrected. It was beyond belief how wrong and incompetent they were with the handling of our sale. They put it on the internet to sell without reading what they had actually put and they had put incorrect price twice, probably losing out on a sale. In the end we had to withdraw. There was no apology no response to our numerous emails and texts. Very unprofessional. Wasted months of possible lost sales. Cannot recommend from our view and experience.
Pat · 1 June 2022
★★★★★ 5/5
GoogleI would rate 10/10 If this was an option, massive thank you to Alison, Matt & the rest of the dixons team for being with us every step of the way through our property purchase. Dixons were informative and supportive all the way through, making our first time experience of buying a property just that little bit less stressful.
Chaz · 11 November 2019
Agent replied · 9 November 2024
Thank you Chaz for your glowing 5* review of our Dixons team. It is always great to read such positive reviews and recommendations from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleThese guys are really the best. So helpful and efficient. Raza and team made process of moving so easy for me. Immediately responsive and very kind as well. Thanks so much!
Samra · 10 November 2023
Agent replied · 9 November 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotDO NOT USE DIXONS HALESOWEN IN-HOUSE…
DO NOT USE DIXONS HALESOWEN IN-HOUSE BUILDING SURVEYORS & MORTGAGE COMPANY £20000 OUT OF POCKET ! . I purchased a house from them and used there building home buyer surveyor and mortgage company as I felt pressured to take the service as they said they had lots of buyers for the house and that they would only sell if I taken a mortgage with them . I had the report come back from Dixons building surveyors saying the house was fine and in good state . I was then put on a high interest mortgage rate which I questioned but yet again told that was the best deal and gave me the rights to buy now . Received the keys 2 weeks ago from the sales manager Matthew who was rushing to get me out of the branch as he was busy and load and be behold all issues came to light . Found subsidence at the front of house , the walls were all damp in the living room and kitchen which have now been found that there been a leak that been there for long time .all windows were blown , the electrics had faulty wiring and has to be condemned . I had to get an independent survey done after getting the keys and it found out that the house is in serious state of repair ! . It’s now going to cost me over £20000 out of my own money which if Dixons didn’t give a false home building surveyor I wouldn’t of brought the house but I guess that’s how they scam people . All the problems with the house and the Dixons scam I’ve now had to take this to legal matters as I have been falsely sold this house with the state of repair and the evidence shows this. If I could give a zero I would . Always do your research and go elsewhere then Dixons Halesowen. BE CAREFULL !
Debbie · 6 April 2025
★★★★★ 5/5
GoogleThe staff at Dixons, Sarah, Alison and Matt were very helpful, friendly and Professional, nothing was too much trouble and i wouldn't hesitate to use them again and would recommend their excellent service anytime.
i was confused and Alison assisted with all the paperwork, explained all the legal technicalities and put me at ease, fantastic service and a Top Girl.
Shaheena · 11 November 2018
Agent replied · 9 November 2024
Thank you Shaheena, i am pleased to read that the team had all hands on deck to support your throughout the process.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleI have currently arranged a mortgage through Bal, the mortgage advisor who is situated upstairs in Dixon’s.
I can’t thank him enough for helping me through to purchasing my house.
Balboa friendly and professional, he really knows his stuff and advised me the best route to take when obtaining a mortgage.
He comes highly recommended.
Thank you Bal
James · 11 November 2019
Agent replied · 9 November 2024
Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
★★★★★ 5/5
GoogleBrilliant experience over the past three months start to finish! I would like to thank Kerrie, she has been a star all along, I would recommend her to any one whose buying a house, especially first time buyers. Thankyou again kerrie!
Laura · 10 November 2022
Agent replied · 9 November 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Baljit Bajway at Dixon’s Halesowen for getting me a great mortgage deal. My circumstances were particularly complicated that other mortgage advisors I contacted could not help me. Baljit was professional, friendly & completed my mortgage deal very quickly & smoothly!
This was a 5 star experience.
Thank you again!
Highly recommend!
Jason · 11 November 2019
Agent replied · 9 November 2024
Hi Jason, thank you. Really appreciate the positive recommendation and 5* review. Best wishes, Mark
★★★★★ 5/5
GoogleThe only estate agents that have bothered to keep in touch re rental properties . Charlie is polite , extremely professional, friendly but efficient. Well done Dixons !
Debbie · 23 April 2025
★★★★★ 5/5
TrustpilotBecky at Dixons Yardley office has been…
Becky at Dixons Yardley office has been brilliant with the sale of my family home of 54 years,she put me at ease no stress,she has excellent communication about the area and between herself and me,she sold my house in 1 Day im absolutely buzzing,
Angie · 27 February 2026
★★★★★ 5/5
GoogleRight from the first viewing we had with Kerrie right up until completion she has been amazing.. answered any questions I had ( and there was many!) chased the chain when needed, we can’t thank Kerrie enough for everything!
Georgie · 10 November 2022
Agent replied · 9 November 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service! Becca was professional, responsive . Highly recommend!”
Joe · 30 October 2025
★★★★★ 5/5
GoogleKieran and Mark were brilliant in helping me find my rental property. From start to finish they made the experience really smooth and straight forward. Easy to talk to and really friendly. Would definitely recommend Dixons Halesowen to anyone looking to rent or buy a property.
VelcroDog&LapCat · 10 November 2021
Agent replied · 9 November 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would really “recommend
Raza & Jay for finding really good tenants in a short time span & they always keep you well-informed throughout the process.
Zyben · 10 November 2023
Agent replied · 9 November 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently had KEIRON out to value my project property earlier this month. He was helpful and knew a lot about the local market. WOULD HIGHLY RECOMMEND HIM!
David · 24 September 2025
Agent replied · 22 October 2025
Thank you for sharing your positive experience with Keiron! We are so glad he was able to provide valuable insights for your project property. Thank you for your recommendation, it means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team
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