Dixons Estate Agents Halesowen Sales reviews in Dudley

★★★★★ 5/5

Google

Excellent service as always, I would not hesitate in recommending Dixons Halesowen to anyone. Great communication and prompt in answering any questions I had. Mark is very professional and an asset to his profession. Many thanks Lee bacon

Lee · 11 November 2019

★★★★★ 5/5

Google

Kieran, Mark and Linda were fantastic throughout the whole process. Friendly, supportive and professional they made everything flow smoothly even with the pandemic going on. Thank you and highly recommended!

H · 10 November 2021

★★★★★ 5/5

Google

Always a great experience to date, thank you Mark

Bob · 10 November 2023

★★★★★ 5/5

Google

I have never met with any estate agent that is as welcoming and kind as Kyle Fisher. He has been informative and attentive throughout. He considered what we might need and gave generous advice to help. We highly recommend you to look for Kyle’s help. He absolutely made our day and hope the same for yours too.

K · 10 November 2023

★★★★★ 5/5

Google

I had amazing experience with leonie hayley. Highly recommended

MUHAMMAD · 16 October 2025

★★★★★ 1/5

Trustpilot

I am totally disappointed with dixons…

I am totally disappointed with dixons service i spose to move in property on 1st of april and they start the contract on 17 of april when i moved in the property there was leaking water from walls and they fix that in a week time and i have to call them everyday to please solve this problem there is no water in the property After that when i check the boiler there is no hot water I report that last monday 29th of april still waiting nothing happen I have 3 kids my kids got flu cough and my youngest one is 10 months old he is not feeling well I call them everyday and tell them please i have kids and their reply is waiting for the answer of landlord I am totally disappointed with this service I will never take any property from dixons and will never recommend to any one Totally disappointed with dixons and landlord behavior Before i moved to the property i asked the agent is there any other problems in the property and she said everything is working fine No customer service no response immediately waste of time

Asad · 10 May 2024

★★★★★ 5/5

Trustpilot

Caitlin Barry was brilliant!

Caitlin Barry was brilliant!Caitlin helped the smooth transition of filling out the paperwork to signing for the property on the dotted line. She was very polite, professional and honest.

Fran · 27 June 2024

★★★★★ 5/5

Google

Had the most amazing experience with Dixon’s, they’re so helpful and made us feel so comfortable. Definitely recommend to anyone! Can’t thank Linda and Mark enough for all there help.PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 10 November 2020

★★★★★ 5/5

Google

My renting process was very smooth and easy, everything was perfect. I recommend this agency for anyone looking for a place to rent.

Melania · 2 May 2025

★★★★★ 5/5

Google

I have recently rented a property through Dixons Halesowen, was really impressed with their service both Mark and Josh were informative throughout the whole process - Thank you both

Karen · 12 June 2024

★★★★★ 1/5

Google

It was mine and my girlfriends first experience in viewing a house yesterday afternoon and the estate agent (Darren Leonard) made the whole process very difficult and very uncomfortable. We felt very rushed and he made some really weird and strange comments about how he can be 'manipulative' and 'pushy' in this instance regarding this property; acting like he could make us make an offer on the property regardless. He even made personally insulting remarks about my job, which again is very weird and strange. Wasn't at all the experience that we both wanted and both left very unhappy. However i will say the financial advisor 'Jewel' was absolutely brilliant, and she couldn't of been more helpful and supportive.NegativeValue

Joel · 10 November 2020

★★★★★ 5/5

Google

kerrie and matt dealt with our bungalow purchase and right from the start we were very impressed with their professionalism and knowledge. Firstly kerrie knew all about the property which many agents don`t always, and advised on improvements which could be done which we may not have otherwise considered. The purchase was delayed due to lockdown but we were kept informed throughout of progress and although difficulties arose with legal issues, they resolved them efficiently and made a stressful time less so. Basically I am doing this review to highlight that Dixons were far above other estate agents for service, customer care, communication and experience. They looked after both buyer and vendor for the property equally. However in all honesty we would not recommend using their solicitors as their service was not good.PositiveResponsiveness, Quality, Professionalism

Clare · 10 November 2020

★★★★★ 5/5

Google

From the very start of the moving process Darren ,from Dixons was honest and efficient in the way he dealt with our queries and concerns. It was a 1st time move for us, having lived in the same house for 55 years. Every step of the process was dealt with in a reassuring way, particularly important given the chaos caused by the Covid-19 pandemic, meaning that our initial sale fell through, and we had to re-market. Dixons guided us through the process, and eventually we were able to move to a successful completion and are now very happy in our new home. I would highly recommend Dixons, and am very grateful for the service we received from them.PositiveResponsiveness, Professionalism

Vivienne · 10 November 2020

★★★★★ 5/5

Google

Really easy process and super helpful! Charlie has helped me through the whole process and I really appreciate it - thank you!

Natasha · 9 May 2025

★★★★★ 5/5

Google

The team at Dixon's Halesowen made the sale of my property really easy and stress free. Excellent communication was experienced throughout the whole process from the staff who are so friendly and professional.A great job guys.many thanks.

Jeff · 11 November 2018

★★★★★ 5/5

Google

I would like to extend a massive thank you to Baljit Bajway (Mortgage Consultant) he guided me through each step of my property purchase and explained things thoroughly. I would definitely recommend his service.

Sasha · 12 January 2020

★★★★★ 5/5

Trustpilot

Everything went good and smooth

Everything went good and smooth. We were met by your representative and she was well informed and kind.

Besa · 21 November 2024

★★★★★ 1/5

Trustpilot

AVOID - CAN NEVER GET HOLD OF THEM

1. they over value the properties. not informing ppl that the current interest rates are sky high so better to be realistic ! selling properties in yardley at 500k - solihull prices in my opinion2, you can never get through. once they have your property on sale people cant get through to book a viewing, they then cant get through to put in an offer, voice messages left, and no body responds . unprofessional - STAY CLEAR

RxG · 16 May 2024

★★★★★ 5/5

Trustpilot

Excellent service from Paul Orme and the team at Dixons Yardley!!

We have dealt with Paul Orme and his team at Dixons Yardley previously and they were faultless so when we decided to sell our rental property we knew we had to contact Paul. We received a valuation with 24 hours and had an agreed sale within 72 hours - now that is service!! Amazing as always and highly recommended! One very happy customer!

Happy · 28 September 2020

★★★★★ 5/5

Trustpilot

Highly recommend Dixons estate agents!!

Highly recommend Dixons estate agents to anyone! Especially first time renters/buyers!Me and my partner was looking at renting our first home together, we was so uneducated and didn’t know what to expect but Dixons was a godsend!I had my eye on a house in my childhood neighbourhood so I applied, not thinking that we’d actually get the house but we did! We had 2 lovely lady’s helping us called Megan and holly and they both was amazing!! Megan showed us around the house and answered all questions for us, and holly was brilliant especially over the phone! I dread to think how many times I kept calling but holly always answered politely and answered all my questions. Definitely felt so comfortable with Dixons! Highly recommend!

Emme · 20 February 2024

★★★★★ 1/5

Google

Going threw a sale of my property at the moment have to say extremely disappointing sales having to phone them all the time for feed back on viewings sending people around without checking out there credentials first. having to do all the viewings ourselves never spoke to the manager face to face asked for fees on sale still waiting ready to pull the plug shocking service only given one star cause I have to sorry dixons thought you were better than this !!!!!

Dean · 11 November 2019

★★★★★ 1/5

Google

My experience with Dixons has been poor to say the least. Poor if not any communication. No feed back on viewings, me chasing for updates. Cancelled viewings but not made me aware. Shambles from start to finish. I was even pretty much called a liar when I sent an email with my new contact details on there but advised they wasn't. For what they charge compared to their competitors you would think the service will top class. Disappointed to say the least. Will never use dixons AGAIN!

Mark · 11 November 2019

★★★★★ 5/5

Google

The team at Dixons couldn’t do enough for us! My wife and I had unfortunately had past involvement with some agents that it seemed were nothing more than an enforcement arm of the homeowner. Very unhelpful, reluctant to press the homeowner to uphold their terms of a contract etc. This bred a negative view of the entire rental market that Dixons (and particularly the Halesowen team) has turned around for us. Nothing was too much trouble. From our initial viewing, through the referencing process, to the moving in day. Every aspect was handled not only in a swift and professional manner, but with a courtesy which we had felt was sorely lacking from other estate agents we had dealt with previously. Even now we’re calm and settled in our new property, the knowledge that they’re only the other end of the phone should any issues occur, affords them the 5 star rating which they fully deserve! Thank you Dixons Halesowen!

Anthony · 11 November 2019

★★★★★ 1/5

Google

PLEASE PLEASE PLEASE READ BEFORE YOU COMMIT May i first start by saying that Dixons have ruined my life and my family's life Back in August we started the process of a sale and purchase of our new home. Dixons were put in charge of the sale of my property what a mistake that was. In two and half months we only ever met any of the staff at Dixons once, and that was to witness the signing of the contract. When we first started the process we did all our own viewings and Dixons never attended once or even offered. All viewings were pushed to the evenings or weekends so they didn't have to attend. After multiple viewings the first offer for our property came in, and even though it was against my better judgement I was advised to accept the offer that was given to me. This was a person whom arrived to my property drunk and no credentials to have a mortgage as we found out. It was only after all the checks were done and after many phone calls by myself I had to go to a separate branch to get any information about what was going on. As i was told the person i needed to speak to in my own branch was not there and when they rang for him not knowing i was there he answered the phone. After this deal fell through which i knew it would do and me threatening to pull the plug, I was asked to give them another chance and reluctantly did, biggest mistake of our life. We started the process yet again and the same happened again and again, we continued to do our own viewings and i was constantly chasing them for information. Again after multiple viewings at the weekend an offer was accepted of what we believed to be a reputable person by Dixons. We had told Dixons not to send anybody to the property unless they were thoroughly checked out and could get a mortgage. The person who the offer was accepted with had his mortgage in place or so we were led to believe by Dixons and after chasing numerous phone calls and emails from myself I was assured that everything was 100% and in place and i kept checking this most days up until the day of the contract signing. My wife and I when we were weeks away from signing the contract and once again getting confirmation that everything was OK, gave up our job and business, and having to part with over a £1000 for searches, DBS, and fuel for interviews. We signed our contracts and they were witnessed by the branch manager of Dixons. We were told to hand them into the solicitor even though we were advised that his mortgage offer had fallen through and again was advised that they could still get him a mortgage 95% sure. After we returned home the same day we were informed that the mortgage offer on our property had fallen through due to something that they had found in their checks. We were gobsmacked that we have now found out that these checks were not done in the very beginning even though we had been promised they had. Dixons had tried to get him a better deal, he lost the lot. And now the purchase has come to the end. We are now sitting here with no way of paying our mortgage or bills, with no jobs, no new dream home and if we cant get jobs very quickly we could lose our present house. This whole experience has made us both very stressed and totally shocked of how we have been treated

Rebecca · 11 November 2019