Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI have found that Dixsons are not…
I have found that Dixsons are not honest when I tried to book a viewing for a property they added on Zoopla on the 10th of February 2022 I asked for a viewing at the same time the property was put on the market they said they will be in touch they will open the viewing next week but to my surprise they phoned me back on the 11th of February the next day and told me that property has been sold but they are still advertising the property for sale I think they are cheating there sellers by selling the property's to the people they know while receiving back handers and not allowing people to view in oder to keep the offers low for there private cliants I would no longer buy or sell a property with Dixsons nor would i use there services as a letting agent they are a very corrupt estate agency.
Mohammed · 13 February 2022
★★★★★ 5/5
TrustpilotThe team at Dixons selly oak have been BRILLIANT!!
The team at Dixons selly oak have been amazing from the first meeting with Amelia, the viewings with Becky and Amy and the final negotiations done by Claire.They are a lovely team and managed to sell my house when I have previously been on with 2 other agents, very proactive and kept me informed at all times; BRILLIANT!! would highly recommend.
Amanda · 15 November 2023
★★★★★ 5/5
TrustpilotExcellent service throughout by Ilan
Excellent service throughout by Ilan, Georgia and all the team. Even though the process was hit by the pandemic Ilan and Georgia were patient, helpful and supportive and we’re very grateful. An excellent team who we recommend highly.
Timothy · 21 July 2020
★★★★★ 5/5
GoogleExcellent communication skills from Raza, through phone/e-mail & he also uses WhatsApp which can be really helpful especially when you are stuck at work and can’t take calls
Maimoonah · 10 November 2023
Agent replied · 9 November 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThere are really phenomenal. Raza walked us through all the steps we needed to take to rent a property, he is such an amazing guy. Well done people!
Kuyik · 10 November 2023
Agent replied · 9 November 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleFantastic service by Kyle Fisher, such a professional yet kind young lad. He made us feel welcomed, appreciated and was on top of his game. Well done Dixon's
Gerardo · 10 November 2023
Agent replied · 9 November 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotUnfair trading, utter waste of time
I had a viewing booked at 5PM for a property to rent they advertised on Rightmove as fully furnished at £ 725 pcm. At 4:53PM I was already on my way to view the flat, when I got a call from them saying that the price changed because I've asked for the property to be furnished and the new price was £ 800 pcm. Although I told them the property was already advertised as furnished, they even refused to meet me halfway at £ 750 pcm. Unfair trading, utter waste of time, I don't recommend.
Mario · 26 October 2021
★★★★★ 5/5
TrustpilotLettings Team
Thank you for all your help these past few months. Your hard work helped us find a tenant.The contract was explained to me and the whole team Chloe ,Laylah and Micheal answered my question promptly. I asked them to communicate by text or phone, so they did instead of emails,which for me are bit difficult.Thanks to ALL .
Tample · 21 December 2023
★★★★★ 5/5
GoogleGreat service from Mark and Joshua, from the letting team, very professional and helpful. Informative about the property and the process. Highly recommend. Thank you both.
Lesley · 15 December 2023
Agent replied · 9 November 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 4/5
GooglePositive Experience, found Rebecca most helpful and accommodating to my requests. All that she promised she did deliver, with pleasant phone calls. Regardless that the landlord let the side down Rebecca did NOT. Would highly recommend Dixon's if you're in the market!
Martell · 11 November 2017
★★★★★ 5/5
TrustpilotThe 3 bedroom on Hengham road is simply…
The 3 bedroom on Hengham road is simply awesome and l love the property. Aside from the fact that it is situated in a beautiful environment, it's closeness to my child's school as well as my place of work makes it the right apartment for my family. Thank you Dixons, I'm pleased with your service.ODUNOLA.
Odunola · 19 January 2024
★★★★★ 5/5
GoogleKyle showed us around a property last night he was professionally, polite and knowledgeable. Would definitely recommend him and Dixons to help you find a home.
Damion · 10 November 2023
Agent replied · 9 November 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThe worst experience of my life.A one…
The worst experience of my life.A one star as i cant give 0.Dixons and the conveyancing company made the process so traumatic that i am still recovering from stress. To make matters worst i had 2 prospective buyers turn up and told me that Ricky at the Acocks Green branch told them how much debt we were in and so she had to meet us when she saw we had withdrawn the sale as she had a horrific experience with Dixons themselves.
Deloris · 17 June 2021
★★★★★ 5/5
TrustpilotDealt with Nadia at Dixon’s in…Erdington
Dealt with Nadia at Dixon’s in Erdington she has been absolutely fantastic from start to finish such a lovely person and very professional at her job would highly recommend her to other people !!!
Margaret · 19 December 2020
★★★★★ 5/5
GoogleKieran found us the perfect property to rent even though we were living in the Channel Islands he couldn’t do enough to help , we feel he went above and beyond, and we are pleased to say now settling in our new home nicely.
Thanks a million Kieran
Sharon Brennan & Martyn Rozgonyi
Sharon · 11 November 2019
Agent replied · 9 November 2024
Thank you Sharon for your wonderful 5* review and kind words of our dedicated team. It is great to see that they went above and beyond your expectations and that you are now settling into your new home. Best wishes, Lucy.
★★★★★ 5/5
GoogleThe Best letting Agensy ever , Josh and Mark where the most understanding people , very professional , I highly recommend it 100/10 👍 …
Kleo · 10 November 2023
Agent replied · 9 November 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe agent raza was an amazing person and did help a lot when I was searching for a property. He was very professional and polite.
Hina · 10 November 2023
Agent replied · 9 November 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThis estate agent is a bunch of wankxxs
Dixon’s estate agent SolihullThis estate agent is a bunch of wankxxsThey misguide you with everything just to fill there own pockets!They go on like they help you to your face behind your back they stab you and take under the table handouts and give their own favourites the best shout on the property even though the owners of the property are losing out as they settle for a lower offer that is in there best interest rather than the vendors intrest. So all you landlords do not even bother selling your property with these rip offs! Yours sincerely Big General
General · 25 February 2021
★★★★★ 5/5
GoogleOnce again used here to rent out a flat and not disappointed, Mark especially good, lots of good advice always delivered with a smile-thanks
Jake · 10 November 2023
Agent replied · 9 November 2024
Thank you Jake for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleI have nothing but praise for the 'Letting Team'. Found them professional, helpful and understanding. They were able to advise me which was a great comfort. I would highly recommend the 'Letting Team' give them the opportunity I am sure that you won't be disappointed . Thank You All so much.
Mandy · 12 January 2020
Agent replied · 10 January 2025
Wonderful to read Mandy that you had a fantastic experience with our local Dixons team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
TrustpilotHi many thanks to an Walker he has been…
Hi many thanks to an Walker he has been very helpful throughout our property purchase highly recommended.
Rakhi · 8 July 2025
★★★★★ 1/5
TrustpilotDixons are one of the worst estate…
Dixons are one of the worst estate agents going. Nobody ever seems to know what they’re doing and pass you from person to person. Everyone is miserable and unfriendly. Extremely difficult to reach all of the time. Had a survey booked in... they didn’t even bother to show up. Contacted them, they had no real reason, said they’d call back, never did. Was also interested in purchasing a property which was a disaster. Couldn’t get hold of anyone. Nobody got back. Went in, again nobody had a clue what they were doing, passed from one clueless employee to the other... all of which were miserable and clearly didn’t want to be there. Avoid at all costs. Unprofessional, poor communications and frankly a shambles.
Rrrr · 13 July 2020
★★★★★ 5/5
GoogleThis is the second time we have used Dixons for buying and selling our homes.
Service and communication were brilliant. They took us by the hand by step by step for the sale of our house and kept things moving along nicely. Their after sales care was second to none. Would highly recommend.
Alison · 11 November 2017
Agent replied · 9 November 2024
Congratulations on the sale and purchase of your properties. The Dixons team in Halesowen aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Best wishes, Sarah.
★★★★★ 5/5
GoogleRaza bent over backwards to ensure everything was absolutely spot on in my dealings with him... Great bloke! Highly recommended from me
Snake · 10 November 2023
Agent replied · 9 November 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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