Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSold our house through Billingham &…
Sold our house through Billingham & Cooke and couldn’t fault them at all. Had several viewings within a week and sold for above the asking price. Giles was brilliant. Very friendly and his communication throughout the process was great. He made sure our sale and purchase didn't fall through when our buyer’s solicitors were being very difficult. Would highly recommend Billingham & Cooke to anyone selling or purchasing a property. It has been a pleasure dealing with Giles, Matt and the rest of the team. Brilliant service all round!
Mike · 11 September 2018
★★★★★ 5/5
TrustpilotAlice is an absolute star!
We purchased our new home through Billingham and co. It is a new build property so there was a lot of queries.
Elaine · 29 August 2025
Agent replied · 22 October 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotExcellent and Friendly Service.
Matt and his team provide an excellent service. From the moment the house went up for sale until completion Matt and Giles dealt with everything. The Appointments, viewings and with the advice they gave regarding the price and offers made and kept me informed through out the process.I would definitely recommend them to anyone wanting to sell their home. Forget the online companies, they won't give you the personal service provided by Billingham and Cooke. Thanks again, Matt and Giles.
Alan · 26 March 2018
★★★★★ 5/5
TrustpilotWhat a fabulous service we received…
What a fabulous service we received from Jez. Friendly and competent, nothing is too much trouble! From the moment we put an offer in to completion Jez was on the ball and got things done. If you have any queries you can text Jez and within a few minutes he has responded, reassured and acted! I would not hesitate to recommend Billinghams to anyone and cant thank Jez enough for all his help and support.
Sam · 5 August 2020
★★★★★ 5/5
TrustpilotWhat should of been a straight forward…
What should of been a straight forward sale ended up being very drawn out but thanks to Victoria we got there in the end! Victoria was amazing. She kept me informed at all times along the way and between us we overcame the obstacles. Thank you.
Gemma · 15 February 2019
Agent replied · 28 October 2024
Hi Gemma, People don' t realise how stressful the sale process is but luckily you had the right person behind you. Glad that you appreciated the service. Good luck and thanks. The directors of Billingham & Co.
★★★★★ 5/5
TrustpilotThank You
We recently completed the sale of our property.
Keith · 11 December 2025
Agent replied · 23 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotProfessional and friendly
From the first point of contact to the completion of our sale, we have had nothing but excellent service from Billingham Taylor. I wouldn’t hesitate to use them again and would recommend to anybody. A big ‘thank you’ to the team but especially Victoria!
Rachel · 25 October 2018
Agent replied · 28 October 2024
Hi Rachel, thanks for the super review Victoria was delighted with the feedback. Thanks it is appreciated.
★★★★★ 5/5
GoogleJust sold our house through Billinghams after renting it with them as well
Throughout renting and selling the service has been great
Helpful,available,thorough and all very pleasant
Excellent,thank you all, particularly Richard and Jez
Shirley HallidayPositiveResponsiveness, Quality, Professionalism, Value
Shirley · 23 October 2020
Agent replied · 22 October 2024
Dear Shirley, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co
★★★★★ 5/5
TrustpilotExcellent service from Jez
I recently purchased a bungalow through Jez. He was incredibly helpful, very friendly and approachable and great at helping to chase solicitors!
Sam · 14 July 2025
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotThank you so much for all the hard work…
Thank you so much for all the hard work and professionalism from everyone but especially Jamie Evans. Not the easiest of sales but we got there in the end. I would highly recommend and have already done so to a number of friends.
Jennifer · 1 September 2018
Agent replied · 28 October 2024
Thank you Jennifer for your kind review it is appreciated. I agree that it wasn't the easiest especially as we had to more and more of the conveyancers work in order to get it through. We got there in the end. Thank you.
★★★★★ 5/5
GoogleFrom the initial valuation to the completion Giles was excellent to deal with. He was professional and prompt In replying to queries
I would highly recommend the service provided by Giles and Billinghams staff at Stourbridge branch
Neil · 23 October 2020
Agent replied · 22 October 2024
Dear Neil, Thank You so much for your 5 star service review. We will pass your comments on to Giles and the Stourbridge team. Best wishes, Billingham & Co.
★★★★★ 5/5
TrustpilotExcellent service
We recently bought a house through Billingham & Co in Stourbridge and the customer care we received from Giles was excellent. Giles went out of his way to help us on several occasions ,nothing was too much trouble. Fantastic service.
Liz · 5 September 2019
Agent replied · 28 October 2024
Hi Liz, Thanks for the kind review it is appreciated. I have passed your comments onto to Giles and he was thrilled that you were pleased with his service. Kind regards.
★★★★★ 5/5
TrustpilotWe purchased a home recently for sale…
We purchased a home recently for sale with Billingham & Co. The house was presented well, great advert on rightmove and honestly reviewed. Natalie at their Dudley branch was a delight to work with towards purchasing this property. She was professional and honest in every way from start to finish. I can highly recommend using these to purchase from or even to sell with in the future.. Thank you for the house warming gift Natalie.. From Mick & Vivien (Codsall)
Michael · 23 September 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
TrustpilotWe recently completed our first home…
We recently completed our first home purchase using Billingham &Co.The service they provided from start to finish was fantastic!We were previously using another estate agent for another property that did not go ahead and the difference was night and day.The team at Billingham & Co were professional, friendly and always kept us in the loop at every step of the journey.Jez looked after our process and was always on the ball, responding in a really timely manor. Even when he was on annual leave for our completion there was a seamless handover that meant someone always kept us informed and reassured every step of the way.I couldn't rate these guys any higher, they were fabulous.Plus the card and moving in box was a beautiful touch! Thank you all.
Lucy · 4 September 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Jez.
★★★★★ 5/5
TrustpilotWhere do I start from the beginning…
Where do I start from the beginning emily was great support .
Helen · 30 September 2025
Agent replied · 22 October 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotVery happy with agance
This is not the first experience of working with agencies . Natalie from Building &Co is a very nice responsive agent. She solved all the issues quickly. She answered the case clearly . I am very pleased with the work of the agency . I had a problem with understanding because of my poor knowledge of the language. But Natalie very politely explained the same thing several times . Thank you for your patience, understanding and your work.
Shakhnoza · 3 December 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
GoogleI have had such a great experience with Billing and Co letting my new home, Richard specifically has been so helpful in keeping me informed during the whole process and answering any questions i have and being just so friendly! I'm looking forward to having them manage my home.
they also left such a lovely welcome box and it's made my day! i was just in need of a zaflora top up!!!
thankyou for everything!PositiveResponsiveness, Quality, Professionalism, Value
Caitlin · 23 October 2021
Agent replied · 22 October 2024
Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co
★★★★★ 5/5
TrustpilotProfessional, kept me informed all the way
I used the Dudley office for sale of my previously tenanted property and was impressed by Jamie Taylor Branch Manager, who did the valuation, excellent photos, and well worded sales particulars and also Natalie Fellows,Senior Sales Consultant who dealt with the rest of the sales process. They both acted in a very professional and competent manner throughout. I would happily recommend Billinghams to family and friends.
Dennis · 11 December 2020
★★★★★ 5/5
TrustpilotGiles Harvey 🥳
From start to finish Giles has been fantastic!We had an incredibly difficult sale due to Covid, a resale and a cancelled mortgage - but he has been by our side every step of the way! It’s been such a long process, but he’s provided advice and guidance throughout and we couldn’t have wished for a better service. Thank you Giles, you really are a credit to Billingham&Co!!
Lacie · 25 August 2020
★★★★★ 5/5
TrustpilotFantastic service from valuation to completion!
Fantastic service from initial valuation to completion. Giles and Jez were knowledgable, helpful and were on hand to assist with any queries. Nothing was too much trouble even though I called them almost everyday! Great service!
Dean · 27 June 2019
Agent replied · 28 October 2024
Thanks for the 5* review Dean, we're glad you enjoyed our service. If you would like a 5* service when selling your home, please do not hesitate to get in touch.
★★★★★ 5/5
GoogleVery impressed with the service provided by Jez Rhead from the moment we first made contact to discuss the sale of of our property. He obviously knew the local market and advised on a realistic sale price and set the right expectations from the very start. Throughout the whole process he was very professional and always provided quick feedback and responses to any questions. He kept us well informed and always delivered on his promises. Highly recommended and all done at a very competitive fixed price.PositiveResponsiveness, Quality, Professionalism, Value
Kevin · 23 October 2020
Agent replied · 22 October 2024
Dear Kevin, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co.
★★★★★ 5/5
TrustpilotAbsolutley outstanding
Mary · 28 November 2025
Agent replied · 23 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
GoogleI have purchased a property via Billingham & Co Stourbridge. I must say the service that Gemma has given is above and beyond. She has found out all requested information from sellers, solicitors. Nothing has been too much trouble.
Thank you for all your help Gemma 😊
Paul · 10 April 2024
Agent replied · 9 June 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotI would highly recommend Billingham and…
I would highly recommend Billingham and Taylor. From start to finish it was a first class service, Victoria was amazing she helped me through my purchase with the utmost professionalism. Nothing was too much trouble.
Carole · 5 February 2019
Agent replied · 28 October 2024
Thank you for you succinct and positive review. We are really please that you received the service you deserved. Kind regards. from the Directors of Billingham & Co.
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