Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe team and Billingham Taylor
The team and Billingham Taylor, Brierley Hill were brilliant in their communication throughout my home purchase experience. We had solicitor issues on both sides, however the team kept both sides constantly updated and on the same page. Had it not been for the team the purchase would have definitely taken a lot longer with more issues. I would definitely recommend anyone looking to use their services.
Adnan · 7 September 2018
Agent replied · 28 October 2024
Hi Adnam, Thank you for your kind review it is appreciated. I am glad that you had a positive and stress free experience.
★★★★★ 5/5
TrustpilotVery professional agency
Very professional agency. Jez was brilliant, really helpful. He went above and beyond, helping with everything to do with the sale, even things that weren't within his remit!!!
Jenny · 21 April 2024
Agent replied · 28 October 2024
Dear Jenny, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
GoogleJez was incredibly helpful with our purchase earlier last month despite the hold ups from solicitors. He was patient with us and kept us up to date with changes and movements in progress. We really appreciate all of Jez’s help and will be sure to use him in future if we come to sell our house.
Amy · 23 October 2021
Agent replied · 22 October 2024
Dear Amy, Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback, thank you so much. Kind regards, Billingham & Co.
★★★★★ 5/5
TrustpilotHouse Purchase - Jez
Jez was incredibly helpful with our purchase earlier last month despite the hold ups from solicitors. He was patient with us and kept us up to date with changes and movements in progress. We really appreciate all of Jez’s help and will be sure to use him in future if we come to sell our house.
Amy · 3 September 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Jez.
★★★★★ 5/5
GoogleThe help and support I received from Billlingham & Co and in particular Caroline Kendall was excellent. Always happy to ‘go the extra mile’ and I very much appreciate the service I received from them during my property purchase. I would highly recommend Billingham & Co to any vendor or purchaser.PositiveProfessionalism, Value
Matt · 11 April 2022
Agent replied · 22 October 2024
Dear Matt, Thank you so much for taking the time to leave us a 5 star review of our services. Caroline and the team are delighted with your feedback, thank you so much. Kind regards, Billingham & Co.
★★★★★ 5/5
TrustpilotNatalie was very helpful from start to…
Natalie was very helpful from start to finish and billingham in general are great, they also have people who will set up all your bills for you! Which helped me a lot as I work a lot and also have university I struggle to find the time and they took care of it all.
Daná · 1 December 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
TrustpilotVictoria has been absolutely amazing…
Victoria has been absolutely amazing from day one to help us get into our beautiful new home, she kept me calm when calling up worrying if things had changed or if anything was to go wrong! Highly recommend her service to anyone, regular contact from victoria has helped my anxiety so much and wouldn't of got through it without her...Massive thank you victoria
Cheryl · 21 June 2019
Agent replied · 28 October 2024
Hi Cheryl, thank you for your review, and for especially mentioning the person that you dealt with, it is appreciated. It is a highly stressful process and people often don't understand what is involved and how emotional it can be. Glad you were happy with the service and good luck in your new home.
★★★★★ 5/5
TrustpilotExcellent company
Have just recently rented a property through this company. Natalie was dealing with our application, made it very simple and stress free from applying for the property to picking up the keys! Was very attentive and answered any questions we had. Especially as this was our first time private renting! Highly recommend :)
Shauna · 22 October 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
GoogleRecently bought a house through Billingham's, thank you to Gemma & the team for making it an easy process and answering any questions I had.
Sam · 10 April 2024
Agent replied · 22 October 2024
Dear Sam, Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback, Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotExcellent service
Phill was professional and an exceptional estate agent best I have ever dealt with and I have moved several times over the years . Was a pleasure doing business with
M · 19 May 2025
★★★★★ 5/5
GoogleWe bought through Jez @Billinghams Stourbridge. Could not fault him! Excellent knowledge of the area, house and property market. He was available to answer queries any time and even spent his sunday trying to negotiate our sale. Would totally recommend. Thank you so much Billinghams for making this as smoother process as it could be.PositiveResponsiveness, Professionalism
Laura · 23 October 2020
Agent replied · 22 October 2024
Dear Laura, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co
★★★★★ 5/5
GoogleMy family and I recently used the services of this estate agent and can't fault them at all. Their communication and professionalism was excellent, especially PHIL, who was so very helpful.
I would highly recommend this agent.
V · 11 July 2025
Agent replied · 9 August 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotHighly recommend Alice
highly recommend Alice. Her customer service is second to none, hence l have always used her services over the past 15 years with buying and selling our family homes.
Great · 2 April 2025
★★★★★ 5/5
TrustpilotThank you to everyone
Thank you to everyone, especially Richard. After an awful experience renting with another agency, billingham and co made my move into my new house really easy and were completely professional. I feel like I chose the right agency this time and would recommend to anyone looking to move homes. My new home is so beautiful!
Samantha · 27 June 2019
Agent replied · 28 October 2024
Hi Sam, glad that you were happy with the service from start to finish. I shall pass your comments on to the big man myself. Enjoy your new home.
★★★★★ 5/5
TrustpilotGreat helpful team
Many thanks to Billinghams for the help I received from Kelly and Phil who were extremely helpful from star to finish.Nothing was too much trouble and I would highly recommend this company for any property dealings that you are considering in the future
Pamela · 16 February 2022
Agent replied · 28 October 2024
Hi Pam, Thank you for your review it is appreciated. I shall pass your comments onto Kelly and Phil.
★★★★★ 5/5
TrustpilotExcellent Service
Despite the lockdown restrictions Billinghams and Jez were excellent throughout taking care to keep me and the buyer informed at all stages. The all in fee was very competitive and absolutely no hidden extras. Viewings were conducted by Jez taking the stress out of selling my mothers house so soon after her death. I did not have to chase them about anything. The board was put up quickly and taken down the morning of completion. I am delighted with the 5 star service and would highly recommend this company.
Elsinor · 25 March 2021
★★★★★ 5/5
TrustpilotI would like to thank your colleague…
I would like to thank your colleague Victoria from Brierley hill branch she has been a super star through out the whole process with out het help I'm sure we wouldn't of had a sale due to the cock up with solicitors you have a great member of staff with many thanks David fortune
Customer · 1 February 2019
Agent replied · 28 October 2024
Hi David, Thank you for the 5 star review for our 5 star employee. Victoria is like a dog with a bone and wont let things just plod along. She definitely gets stuck into every case. Your review is appreciated and it has been shared with Vic. Thanks, from the Directors of Billingham & Co.
★★★★★ 5/5
GoogleIt's taken awhile to get around to doing this, Jez sold our house approx 20 months ago..... It's a 5* review from us though.... we've sold a few house's in our time but Jez @ Billingham's gets top marks as this sale was totally stress free. His communication skills were second to none, he definitely knows his job & the market. He makes it his business to know the chain and everyone in it....... sorry its taken a while but i have had you in mind because i needed to share this with everybody....... no hesitation I definitely would use you again!
Elaine · 11 April 2023
Agent replied · 22 October 2024
Dear Elaine, Thank you so much for taking the time to leave us a 5 star review of our services. We're so pleased that you thought of us, even after 20 months. Jez and the team are delighted with your feedback. We wish you all the very best. Kind regards, Billingham & Co
★★★★★ 2/5
TrustpilotHad some dealings with the Dudley…
Had some dealings with the Dudley branch of the company fairly recently when trying to buy a property. They didn't phone back when they said they would. Messages were left but no call back. When phoning to make enquiries no communication within the office. I certainly wouldn't sell my house with them.
C · 21 June 2019
Agent replied · 28 October 2024
Hello, sorry that you feel that the service was below your standard. You haven't left your name so we don't know which property it related to. It may be the case that it was a bit of telephone ping pong during busy periods. If you wish to discuss this further then please call and discuss with Jamie Evans at the office.
★★★★★ 5/5
TrustpilotSale of property
Recently sold my late relative's home. Communication from Billingham team was consistent, straightforward and helpful. All the team knew details of the property. I was offered choices about issues such as house clearance and gas/boiler servicing. I was kept in the loop and up to date regarding client visits, client feedback and any issues. A really good job by all of the team.
Nick · 31 March 2024
Agent replied · 28 October 2024
Dear Nick, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 4/5
TrustpilotGood professional service
We dealt with Giles at Billingham & Co and were impressed with the service we received. Giles has a good knowledge about the local area and had done his homework about the prices that houses in the local area had sold for recently prior to his initial visit. Giles has a lovely manner and we were confident that his mild and professional ways would sell our house. Throughout the process we received feedback and towards the end of the process this increased further. The communication after the sale with the solicitors was good and the deal proceeded smoothly. When our sale fell through early in the process Giles was quick to respond and resell it. We would recommend Billingham & Co to others to sell their home.
Gemma · 9 December 2019
★★★★★ 5/5
TrustpilotGreat work Giles Harvey and Billingham & CoBillingham & Co were very helpful…
Billingham & Co were very helpful regarding the sale of my property. They gave a very good and realistic market valuation which no doubt helped to sell it within days of going on the market. They took very pictures of the property, inside and out which also made selling it a lot easier. The sales man who handled our matters was Giles Harvey, a great guy with lots of enthusiasm and knowledge of the local area.I would recommend him and Billingham & Co if you are selling or purchasing a property, Giles is a great contact and is supported very well by his colleagues at the Stourbridge branch.Rob Jones
Robert · 9 December 2019
★★★★★ 5/5
TrustpilotGreat firm, great service- especially Jez Rhead
I am very impressed with Billingham & Co, and with Jez Rhead in particular.Jez was professional, courteous, and sensitive in dealing with my family at a difficult time. He was responsive to queries, and always helpful. His knowledge of the local market is second to none.He achieved a much higher price for the property than I had thought possible, and the whole sale was done in just twelve weeks from my first phone call to completion.It is the best house selling experience I have ever had, and I would certainly use Billingham & Co again!
Jeanthelibraryqueen · 6 September 2019
★★★★★ 5/5
TrustpilotBillingham and Co were absolutely…
Billingham and Co were absolutely fantastic dealing with both our sale and purchase. We can't thank Kelly enough for her patience, dedication and professionalism throughout the whole process. Our move was very stressful and lasted quite a few weeks but nothing was too much for Kelly and her team. Their service was first rate and I would definitely recommend Billingham and Co to anyone who is thinking of using an Estate agent. Thank you all!
Leanne · 9 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.