Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEmily Bock
Emily Bock was our agent and she was amazing! We had such an effective and personal experience which meant we could communicate with Emily whenever we needed (within reason) and not just during opening times of an estate agency. Emily was honest, professional and kept our sale and purchase moving, making sure it all worked out smoothly to the end. It also really helped having Emily on hand to do viewings of our house while we were at work and our house sold in just 3 weeks! Thank you Emily for your support and your professionalism.
Katie · 18 April 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotA fantastic Estate Agent
Our whole moving experience has been brilliant and it’s all be thanks to Alice. Alice took time to really understand what it was we were looking for and was proactive in finding options for us. She was professional, helpful and a great communicator throughout. She really put us at ease throughout the whole process. I would absolutely recommend her to everyone and will be working with her again in future.
Chloe · 19 April 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
GoogleI had such a positive experience with Billingham & Co, and especially with Phil, who helped me buy my apartment. From start to finish, they were incredibly responsive and always took the time to answer any questions I had with real knowledge and care.
Phil went above and beyond throughout the process, constantly chasing things up and keeping me informed, even when it came to pushing the solicitors along to keep things moving. The communication was excellent at every stage, and it really made what can be a stressful process feel as smooth as possible.
I’m so grateful for all the help and support from the team, and I wouldn’t hesitate to recommend Billingham & Co (and Phil in particular!) to anyone looking to buy or sell a home.
Rosannah · 8 November 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice Cowsill was amazing
Our agent Alice Cowsill was amazing. We engaged on a sale and purchase through her which was even better. Alice Got our home on the market very quickly, used an excellent photographer and arranged the viewings promptly. House sold within first viewings and we achieved above and beyond full asking price. Sale progressed well and she went above and beyond to keep the chain moving with contact available at all times. Right up until the last days nothing was too much help helping our family in every way she could. If you want to sell your home in Stourbridge or surrounding area, don’t waste your time with other agents- the one on one agent vendor relationship sells itself here. 100% 5* recommendation from
Mr · 26 September 2025
Agent replied · 22 October 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
GoogleFantastic estate agents. I had Phil Swingler in charge of my house sale. He is a really personable and charismatic man with a great mind for the market. He made a really stressful process as smooth as it could possibly have been for us and I am incredibly thankful for everything. We originally valued in with a couple of different agents, but decided that Phil was the most "no nonsense, straightforward and realistic". Having now sold the house, I agree with all of those original opinions tenfold.
I'd recommend Billingham & Co and Phil Swingler to anyone in the market.
Top agent!
Jordan · 22 September 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice was absolutely amazing from day…
Alice was absolutely amazing from day one, she couldn't have been more helpful and made multiple home visits to my dad who is disabled. Even when she unfortunately was given horrible abuse from the other party in our sale she was calm and professional. I definitely recommend Alice and Billinghams.
Charlotte · 4 March 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice is amazing!
Alice went above and beyond to ensure that the sale completed, as soon as possible. Her communication was of an excellent standard, she showed empathy, understanding and commitment to ensure everything was followed through. Thank you, would highly recommend!
Liz · 21 May 2026
Agent replied · 22 September 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotFantastic 5 star service !!
Alice is amazing!!!! Can fault her in anyway at all. She was fantastic. Great communication, responsive, accessible and very flexible. Very friendly and professional. Guiding and supporting us through the whole process, not just the sale!!! We would and will highly recommend Alice. Thank you so much!!!
Lucy · 28 February 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotGreat Service
I had a really good experience with Billingham Martin Estate Agents. Darren and Jack were both straightforward and easy to deal with throughout. They were friendly, open in their communication, and kept things clear at each stage without overcomplicating anything.
Mr · 17 April 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice Cowsill is fantastic!
Alice is by far the best estate agent we have viewed and sold houses with. Alice is friendly, takes time to help in any way that she can, and really makes the stressful house sale/purchase process easier. She takes a genuine interest in your property, and this shows when she holds viewings to prospective buyers. We would 100% recommend Alice to anyone!
Lydia · 7 October 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice has been amazing from day one of…
Alice has been amazing from day one of us putting our house on the market. So thrilled with the one to one service. She has been there every step of the way, truly supportive and professional, making what can be a very stressful experience so much easier. We cannot recommend her highly enough.
Lindsey · 29 December 2025
Agent replied · 22 February 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice was fantastic from day 1
Alice was fantastic from day 1. Helpful, always on time and would go the extra mile to make sure everything is running smoothly.
Chris · 2 August 2026
Agent replied · 22 September 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotA wonderful estate agent!
Alice was a wonderful estate agent to work with, from start to finish. Should we seek to sell in the future we would seek to use her. Her helpfulness, friendliness and caring attitude was most appreciated. She went above and beyond, working with all parties to ensure the completion of the house. Would highly recommend her to anyone! :)
Natalie · 13 October 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotEmily was amazing!
Emily was very helpful, friendly, understanding and communicated well throughout the whole buying and selling process. She was very knowledgeable and was quick to reply to any questions or queries we had. She was very helpful on completion day!
Emily · 28 February 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotEmily Bock was absolutely amazing…
Emily Bock was absolutely amazing throughout - she went above and beyond to help! Really friendly and efficient service. Would highly recommend!
Corina · 1 July 2026
Agent replied · 22 September 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotSuperb Work by Alice
Alice Cowsill was fantastic throughout the transaction. She was proactive, kept communication flowing, and really pushed things forward to get the sale over the line despite the numerous delays. Her efforts made a big difference, and it was a pleasure working with her.
Shaahid · 5 December 2025
Agent replied · 23 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotGreat communication
Emily was amazing from the very start of the purchase of our property. The communication was fantastic and even when it wasn’t straight forward, Emily was on the case and sorting what she could behind the scenes. Emily really did go above and beyond. Thank you so much!
Emma · 7 October 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice was very helpful
Alice was very helpful, chasing solicitor, finding out information, etc, Great Thank you Alice
Kaye · 15 June 2026
Agent replied · 22 September 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotEmily was phenomenal
Emily was phenomenal! As a self-employed estate agent, she sold my house with unmatched speed and professionalism. Her expertise and dedication made the entire process smooth and stress-free. I couldn’t have asked for a better partner in this journey. Highly recommend her services to anyone looking to buy or sell
Richard · 12 July 2025
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotA1 excellent service from Billinghams…
Excellent service from Billinghams estate agents, Dudley. We had previously had a nightmare sales process with flaky buyers, flaky sellers, failed searches and estate agents who were lovely, but had taken on far too much work in the area and simply couldn’t maintain communication channels, leading to more delays, buyer drop outs and solicitor expenses. We decided to have a break from the whole process and have a 2 year breather. We then changed agents and after reading reviews, watching the market, and chatting to friends and colleagues, engaged Billinghams estate agents Dudley to value our house.We absolutely made the right decision. Phil gave a clear, fair and honest appraisal of the house value after carefully listening to our feedback, and also had an insightful and experienced knowledge of the local area. Beware, other estate agents will hook you in, overprice your house, leading to eventual reductions which can smack of desperation. We have kept a close eye on the market in our 2 sabbatical years out, and know very well which agents overprice - you can clearly see that these houses are obviously not worth the value, the owners are not realistic, with the end result that they languish on the market until they are reduced more than once and eventually sell at the price they should have been valued at in the first place. Not so Phil and the team.Tyre kickers and time wasters were carefully weeded out (well done !) and we sold within a fortnight and were very happy with what we sold for too. A bit more than we were expecting, and we sold to first time buyers for a 4 bed detached ! Well done Phil and the team at Billinghams, thank you and keep up the good work.
SPov · 7 May 2024
Agent replied · 28 October 2024
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotOur estate agent Emily was brilliant
Our estate agent Emily was brilliant, nothing was too much trouble. She kept in touch with any developments throughout the whole time the property was in her hands. Couldn't ask for a better agent! Thank you so much Emily!
Jennifer · 25 October 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotMy home was sold by Jez Rhead
My home was sold by Jez Rhead, it was a complicated transaction due to bereavement. Jez was so professional and patient when dealing with a number of solicitors and extra queries required. Would highly recommend. I'd give 100 stars if possible.
Paula · 18 September 2025
Agent replied · 22 October 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotWe recently sold our home and purchased…
We recently sold our home and purchased our new one through Billingham & Co, and we couldn’t be happier with the service we received. Alice truly went above and beyond from start to finish. Always contactable and consistently available whenever we had questions or concerns, she kept us updated at every stage and made the whole process feel smooth and supported. Alice’s professionalism, dedication, and genuine care made a huge difference during what can often be a stressful time. We can’t recommend them highly enough!
Mr · 23 November 2025
Agent replied · 23 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAmazing estate agents to work with
Amazing estate agents to work with, particularly Alice! Easy to contact and great communication, she kept us updated throughout. Also gave us a lovely house warming box with some soap and teabags biscuits etc when we picked up the keys.
Becca · 28 August 2025
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
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