Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEXCELLENT SERVICE
Natalie and her team were excellent. My wife and I are first time buyers and Natalie and her team talked us through the various phases of buying a property even though they were working for the vendors - there actions however meant that the sale went through as smoothly as possible.I will happily recommend Billinghams as an Estate Agent to anyone I know or who asks me.WELL DONE EVERYONE!And thank you all once again.
Alberto · 8 April 2022
Agent replied · 28 October 2024
Hi Alberto, Thank you for such a detailed review and for commending our Dudley Team. Thank you again.
★★★★★ 5/5
TrustpilotVery impressed and satisfied.
From the moment we contacted Billingham's they could not have been more helpful or accommodating. Their Sales Manager came to meet with us & sent us a precise cost with hours. He offered useful advice and a host of viewings were arranged within days. The house was successfully sold. We're really happy with the professional services and smooth communication with Billingham's throughout whole process. Thanks Phil and Team.
Ruth · 28 November 2022
Agent replied · 28 October 2024
Hi Ruth, Thankyou for your kind review it is really appreciated. Phil will be delighted and I am glad that you have been pleased with the service experience. Happy Christmas.
★★★★★ 5/5
GoogleGiles is amazing! From the moment he valued my dad's house after he decided to move after we lost my mom, he handled the valuation, the decison to market and all viewings with such patience and understanding. Having previously sold our own house with Giles, I would not have trusted any other company to assist dad in this huge decision. It had its challenges with Covid 19, but even then Giles was proactive and continued to do everything he could to help. Dad is now happily in his new home, which Giles even helped and advised us on..... he kept me sane! Obviously, it goes without saying, we highly recommend Giles and Billingham and Co!
Wendy · 23 October 2020
Agent replied · 22 October 2024
Dear Wendy, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co.
★★★★★ 5/5
GoogleWe met Jez Rhead when we viewed the house that we ended up buying.
We were immediately impressed by his thoroughness, positive attitude and professionalism, so invited him to represent our own house that we needed to sell.
Jez is everything a great estate agent should be - always available to talk, knowledgeable about the market and determined to get the best deal possible for the property he is selling.
And to crown it all, Billingham & Co offered us an excellent fixed price agent and solicitor's fee package which worked out to be highly cost effective.
Would recommend Billingham unreservedly.
Malcolm · 23 October 2020
Agent replied · 22 October 2024
Dear Mr Harris, Thank you so much for your 5 star service review. We will pass your comments on to Jez and the Stourbridge team. Best wishes, Billingham & Co.
★★★★★ 5/5
TrustpilotA great job by Natalie at Billingham &…
A great job by Natalie at Billingham & Co selling our house and bringing it to a speedy conclusion, even obtaining an exchange of contracts ten days ahead of completion (which doesn't happen very often these days). Well done and thank you Natalie.
John · 19 June 2024
Agent replied · 28 October 2024
Dear John, Thank you so much for taking the time to leave a 5-star review of our services. Natalie and the sales team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
GoogleOur experience with Billingham & co was second to none.
Giles Harvey was so helpful & professional he dealt with all the issues and upsets of me & my partner purchasing a house from one of his clients, He arrived the afternoon with the keys to our new home with a smile on his face
So much made our day.
I will recommend Giles & colleagues every day for there professionalism.
So many thanks
Trina & Wayne
Wayne · 23 October 2020
Agent replied · 22 October 2024
Dear Wayne, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co.
★★★★★ 5/5
GoogleRecently used these Estate Agents Lettings Service. Our first point of contact was Adam who arranged for an appraisal of the property to be undertaken by Matthew. We were very impressed by the prompt, knowledgeable and efficient way in which this was done. Hence the property was marketed by the agents. Richard was faultless in his communication regarding feedback on viewings and responding to any questions that we had. A tenancy was secured quickly. Cannot fault the service that we have received. Would highly recommended this company. All involved deserve a five star rated review.
Victoria · 24 October 2019
Agent replied · 22 October 2024
Dear Mrs Lowe, thank you so much for your kind review. We're delighted that you were pleased with the service and will pass on your comments to Adam, Matthew and Richard. All the best, Billingham & Co
★★★★★ 5/5
TrustpilotExcellent service, super friendly team
I recently bought my first home through Billingham & Co. and the service was superb.Kelly was fantastic co-ordinating between buyer and seller and I knew where everything was upto before I even realised I needed to know. When/if it comes to selling the property on, or if someone I know is looking for an estate agent I would have no problem recommending Billingham & Co as a fantastic choice they could make.
Pete · 23 September 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Kelly and the Dudley Team.
★★★★★ 5/5
TrustpilotFresh outlook and house sold, that’s Alice!
Our previous estate agents were getting nowhere near a sale, let us down by referring us to other routes to market, wrong choices and wrong decisions made
RichardWilliamsElevens · 6 May 2026
Agent replied · 22 September 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
GoogleFrom a buyer's perspective, we could not be happier with the service we received from Billingham & Co., In particular Jez, who oversaw our purchase.
He (and by extension the company) is very knowledgeable and charismatic and very proactive throughout the whole process.
As estate agents go, me and my partner cannot recommend them enough. If you are looking for a professional, responsive service, you will find it here.PositiveResponsiveness, Quality, Professionalism
Jordan · 23 October 2021
Agent replied · 22 October 2024
Dear J G (Big Jordie), Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback, thank you so much. Kind regards, Billingham & Co.
★★★★★ 5/5
TrustpilotOutstanding performance
From the outset Jamie was very positive about a bungalow that another estate agent had seen little value in. He could see the potential which he shared in a professional, warm and friendly way. I liked his willingness to use more modern methods - videos, social media - and to seek a wider market than we might have expected. He was honest in explaining that we would soon know whether we were asking the right price. He promised his team would be working hard - and they were. I felt absolute trust in them and their ability to sell - partly because they didn't provide a flowery sales pitch for the house. They sold the bungalow in record time (2 months from start to finish) and for a price that suited everyone. I was selling from a distance, but could leave everything to them knowing they would keep me informed of every stage. Can't thank them enough!
D · 27 October 2018
Agent replied · 28 October 2024
A lot of people who work in sales promise the earth but don't deliver and Estate Agents tend to be put into that camp. We are real local property experts who do care about the customer service our clients receive and work exceptionally hard to get the right results. We are glad that you researched the local agents and chose wisely. Thank you from the Billingham Taylor Dudley Team for you kind and detailed review of our service it is greatly appreciated.
★★★★★ 5/5
GoogleBillingham and Cooke sold my home and supported me through the process. Always on hand to support and went above and beyond to support my sale.
Great liaison and updates easy to get hold of on phone or email. Supported with Solicitor and supported with a quicker sales process.
Certainly use them again. Thank you Jez!
Kirsty · 11 April 2023
Agent replied · 22 October 2024
Dear Kirsty, Thank you so much for taking the time to leave us a 5 star review of our services. Jez and the team are delighted with your feedback, Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice Cowsill was amazing
Alice Cowsill was amazing!
David · 20 August 2025
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotProfessional, charismatic and proactive.
From a buyer's perspective, we could not be happier with the service we received from Billingham & Co., In particular Jez, who oversaw our purchase.He (and by extension the company) is very knowledgeable and charismatic and very proactive throughout the whole process.As estate agents go, me and my partner cannot recommend them enough. If you are looking for a professional, responsive service, you will find it here.
Jordan · 4 September 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Jez.
★★★★★ 5/5
TrustpilotBillingham and Co review
Can't fault Billingham &Co they went out of their way to help with the both the viewing and buying process, Gemma was very helpful when nearing completion by chasing solicitors and even in some cases doing their job for them will definitely use in the future
Scott · 27 September 2023
Agent replied · 28 October 2024
Dear Scott, Thank you for your review it is greatly appreciated and your comments will be shared with the team.
★★★★★ 5/5
TrustpilotFantastic 5* Service
Just completed on a property sale through Jeremy Rhead at Billingham & Co. Having brought & sold before, I knew what I didn't want from an agent!
Joanne · 9 March 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotReally excellent service from the…
Really excellent service from the company, especially Natalie and jez rhead from the dudley branch .Thanks to both of you for the great service and support that given to us .Iam new here ,from my experience i received very good service and support from them .i have no words to express .They both were professional and honest in every way from start to finish and any time i can contact them .i really get best servicefrom the company..i can highly recommend them . Me and my family really thankful to both of you and whole team.
Anish · 26 May 2023
★★★★★ 5/5
GoogleJust brought our forever Home through Bellinghams their Agent/sales manager Jeremy Rhead was out standing in every aspect he went above and beyond our expectation even though he didn't have to. He was more help than our own estate agents he kept us unto date more regularly than our own thoroughly recommend this chap.. Jez Thank you very muchPositiveResponsiveness, Quality, Professionalism, Value
Gary · 23 October 2021
Agent replied · 22 October 2024
Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co
★★★★★ 5/5
TrustpilotThis company is amazing
This company is amazing! Victoria is priceless and went over and beyond her role as a estate agent through a very hard sale caused by the buyer, she listened to me cry and did EVERYTHING she could to make the problem better. She would chase solicitors when they wasn't getting back to us and sympathise with the situation we was in ....... outstanding member of staff worth her weight in gold!
Anna · 13 January 2019
Agent replied · 28 October 2024
Hi Anna,Thank you for your lovely review about your sale and more importantly the service provided by Victoria. It was one of those hard ones and just shows how important it is to have the right person and company pushing and going that extra mile for you. We look forward to seeing the new place once you have settled in.Thanks Jamie Taylor (Director).
★★★★★ 5/5
GoogleI have just brought my first house through this estate agent. I had Jez as my estate agent. The whole process was easy, with no complications and I had the keys within 12 weeks. Jez was friendly and approachable, with an excellent knowledge of the area that I was moving to. I would recommend this estate agent to anyone.PositiveResponsiveness, Quality, Professionalism
K · 23 October 2021
Agent replied · 22 October 2024
Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co.
★★★★★ 4/5
GoogleI’m happy to say my maintenance issue has been resolved. The team handled the repair well once it was addressed, and I appreciate the follow-up and effort to get everything sorted. Thank you for the support.
Thabisa · 17 November 2025
Agent replied · 22 November 2025
Thank you so much for your feedback and for letting us know your maintenance issue has been resolved.
We’re really glad to hear the repair was handled well and that the follow-up met your expectations. If anything else comes up or there’s anything we could do to turn this 4-star experience into a 5-star one, please don’t hesitate to reach out.
Thank you again for your trust and for taking the time to share your experience.
Regards,
Billingham & Co
★★★★★ 5/5
TrustpilotI have just brought my first house
I have just brought my first house through this estate agent. I had Jez as my estate agent. The whole process was easy, with no complications and I had the keys within 12 weeks. Jez was friendly and approachable, with an excellent knowledge of the area that I was moving to. I would recommend this estate agent to anyone.
K · 10 October 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Jez.
★★★★★ 5/5
GoogleWe have recently purchased a property through billinghams and dealt with Giles and Jez. Not only were they professional, they were extremely patient and friendly. From start to finish, they helped in any way they could, they always called back when they said they would and I cannot thank either of them enough to be honest. They are a credit to the company.
Danielle · 23 October 2020
Agent replied · 22 October 2024
Dear Danielle, Thank You so much for your 5 star service review. We will pass your comment on to Giles and Jez. Best wishes, Billingham & Co.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, especially from Natalie and Kelly. Thanks to both of you for being so understanding and helpful and just generally friendly. Thanks to Phil as well from the beginning of putting our house on the market, a genuine person non pushy and just likes a general chit chat on a normal level.Thanks again BillinghamsMr K Harper
Kevin · 7 October 2021
Agent replied · 28 October 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie, Kelly and the Dudley Team.
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