Every review we hold for the Dudley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat communication
Emily was amazing from the very start of the purchase of our property. The communication was fantastic and even when it wasn’t straight forward, Emily was on the case and sorting what she could behind the scenes. Emily really did go above and beyond. Thank you so much!
Emma · 7 October 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice was very helpful
Alice was very helpful, chasing solicitor, finding out information, etc, Great Thank you Alice
Kaye · 15 June 2026
Agent replied · 22 September 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice Cowsill was fantastic
Alice Cowsill was fantastic, we didn’t sell our house with billinghams but we bought from them and Alice did the work of estate agents and solicitors, keeping us informed throughout and guiding us through.
Would highly recommend her and will definitely use her the next time.
Joshua · 17 September 2025
Agent replied · 22 October 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotWhere do I start from the beginning…
Where do I start from the beginning emily was great support .
She understood and was empathetic to my situation and supported all my needs.
She continued with her amazing service all the way throughout going above and beyond.
I cannot thank Emily enough!
Helen · 30 September 2025
Agent replied · 22 October 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotEmily was phenomenal
Emily was phenomenal! As a self-employed estate agent, she sold my house with unmatched speed and professionalism. Her expertise and dedication made the entire process smooth and stress-free. I couldn’t have asked for a better partner in this journey. Highly recommend her services to anyone looking to buy or sell
Richard · 12 July 2025
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotA1 excellent service from Billinghams…
Excellent service from Billinghams estate agents, Dudley. We had previously had a nightmare sales process with flaky buyers, flaky sellers, failed searches and estate agents who were lovely, but had taken on far too much work in the area and simply couldn’t maintain communication channels, leading to more delays, buyer drop outs and solicitor expenses. We decided to have a break from the whole process and have a 2 year breather. We then changed agents and after reading reviews, watching the market, and chatting to friends and colleagues, engaged Billinghams estate agents Dudley to value our house.We absolutely made the right decision. Phil gave a clear, fair and honest appraisal of the house value after carefully listening to our feedback, and also had an insightful and experienced knowledge of the local area. Beware, other estate agents will hook you in, overprice your house, leading to eventual reductions which can smack of desperation. We have kept a close eye on the market in our 2 sabbatical years out, and know very well which agents overprice - you can clearly see that these houses are obviously not worth the value, the owners are not realistic, with the end result that they languish on the market until they are reduced more than once and eventually sell at the price they should have been valued at in the first place. Not so Phil and the team.Tyre kickers and time wasters were carefully weeded out (well done !) and we sold within a fortnight and were very happy with what we sold for too. A bit more than we were expecting, and we sold to first time buyers for a 4 bed detached ! Well done Phil and the team at Billinghams, thank you and keep up the good work.
SPov · 7 May 2024
Agent replied · 28 October 2024
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotOur estate agent Emily was brilliant
Our estate agent Emily was brilliant, nothing was too much trouble. She kept in touch with any developments throughout the whole time the property was in her hands. Couldn't ask for a better agent! Thank you so much Emily!
Jennifer · 25 October 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotMy home was sold by Jez Rhead
My home was sold by Jez Rhead, it was a complicated transaction due to bereavement. Jez was so professional and patient when dealing with a number of solicitors and extra queries required. Would highly recommend. I'd give 100 stars if possible.
Paula · 18 September 2025
Agent replied · 22 October 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotWe recently sold our home and purchased…
We recently sold our home and purchased our new one through Billingham & Co, and we couldn’t be happier with the service we received. Alice truly went above and beyond from start to finish. Always contactable and consistently available whenever we had questions or concerns, she kept us updated at every stage and made the whole process feel smooth and supported. Alice’s professionalism, dedication, and genuine care made a huge difference during what can often be a stressful time. We can’t recommend them highly enough!
Mr · 23 November 2025
Agent replied · 23 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAmazing estate agents to work with
Amazing estate agents to work with, particularly Alice! Easy to contact and great communication, she kept us updated throughout. Also gave us a lovely house warming box with some soap and teabags biscuits etc when we picked up the keys.
Becca · 28 August 2025
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotA great service from Jez Rhead at…
A great service from Jez Rhead at Billingham & Co. Great energy, diligent and hard working, I unreservedly recommend Jez and Billingham to anyone in the Kinver/Stourbridge area.
Steve · 16 December 2025
Agent replied · 23 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotWe had a really positive experience
We had a really positive experience. Emily was professional, responsive and helpful at each stage and kept us informed through each step of the process.
Customer · 15 December 2025
Agent replied · 23 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotEmily was so friendly and helpful
Emily was so friendly and helpful, she made the house move a positive experience. I would definitely recommend Billinghams and Emily to anyone looking at selling or buying a house.
Mandy · 24 October 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice and the team were quick and…
Alice and the team were quick and efficient to respond. Kept me informed all the way and the whole selling process went very smoothly. Thank you to Alice and the team for looking after me.
Jane · 23 August 2025
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
GoogleRecently bought a buy to let through Billinghams. I dealt with Gemma from sales Stourbridge office. Can't thank Gemma enough for her efforts. She showed me around the property several times both before and during the sales process. She was very professional, friendly and informative throughout. Highly recommended and if you do have the pleasure of dealing with her, cadbury's chocolate is a great way of saying thank you.
Colin · 10 April 2024
Agent replied · 22 October 2024
Dear Colin, Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback, Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotMe and my partner dealt with Paige…
Me and my partner dealt with Paige whilst sorting out our property, it’s our first home together and it’s quite scary! And she’s been nothing but great, so comforting when needing to ask questions which may seem silly asking. As well as being very quick to get back to us when we had any difficulty. We couldn’t be more pleased and are very grateful. Thankyou!
Chloe · 6 June 2024
Agent replied · 28 October 2024
Dear Chloe, Thank you so much for taking the time to leave a 5-star review of our services. Paige and the lettings team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAn excellent service thank you Paige
Paige has been the most efficient, professional and friendly person we’ve ever dealt with regarding moving house. She kept us updated, was patient over glitches incurred by Goodlord and was an absolute pleasure to deal with. She made our viewing and move an enjoyable experience, rather than daunting and stressful. Thank you Paige for such a service. You have a great personality. John, Donna & Dionne.
John · 13 April 2024
Agent replied · 28 October 2024
Dear John, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotPaige is amazing! Easy move in :)
Paige has been a wonderful agent to work with getting my new apartment sorted. They're professional and good at their job, but also friendly, welcoming, and personable. I didn't feel like I was working with a stuffy corporate entity, but a real person who treated me the same way. It helped me feel valued and appreciated as a prospective tenant.The process of applying and moving was super quick and very easy! And now that I'm in I know that if I have any issues I'll be well taken care of.Thank you Paige, and the rest of the team at Billingham and Co lettings!
Jamie · 20 December 2024
★★★★★ 5/5
TrustpilotFantastic service off Jeremy
Fantastic service off Jeremy from Billingham & Co. Even through they were not our selling agent. I feel we got a better service from them than we did our own. Jeremy’s communication throughout the process what outstanding. He was always on hand to guide and support in matters we needed addressing. 5* service. If we ever move again I will 100% be selling with Jeremy and Billingham and Co.
Ben · 27 October 2025
Agent replied · 22 November 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotGood professional service
Emily was very professional and attentive, kept in touch and was easily contactable; good communication.
Phil · 14 November 2025
Agent replied · 23 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotEmily kept me updated throughout the…
Emily kept me updated throughout the process. Emily was professional, helpful, efficient, knowledgeable and reliable. Nothing was too much trouble for her.
Karen · 29 August 2025
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotPhil Swingler was what you want in an…
Phil Swingler was what you want in an estate agent, honest and diligent. Feedback was excellent and would not hesitate to use again.
Mark · 1 August 2025
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotNATALIE @Dudley Office was Excellent
Purchased a 3 BEDROOM town house for my sister Gita in Dudley, DY1. Natalie was looking after the case and she is by far the BEST real estate agent we have come across. She was fantastic, very professional on what she does and always one step ahead of the game. She chased up everyone involved in the purchase regularly specially the solicitor and made sure that the transaction was smooth and complete on time. At times getting hold of the solicitor was very difficult but Natalie did an amazing job, she was always on the board and communicating effectively with solicitors making sure things are moving smoothly and fast. Overall super happy with Natalie's service and how dedicated & motivated she was to get the job done. She worked very passionately and at times we thought she was the Director of the company. Thank you and all the best to all team in Billingham & Co in Dudley.Rajo, Gita & Dal
Raj · 6 May 2022
Agent replied · 28 October 2024
Hi Raj, Thank you for such an amazing review and for picking out the person who not only impressed you, but also provided the service. We all take our roles seriously and go the extra mile to ensure the process goes as smoothly as it can. Thank you again.
★★★★★ 5/5
TrustpilotWanting an estate agent that cares
Wanting an estate agent that cares, is responsive to questions and queries, is proactive and an overall gem when navigating the world of selling a house. Then look no further than Alice I can’t thank her enough for making our move pain free.
Karen · 7 April 2026
Agent replied · 23 May 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
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