Every review we hold for the Droitwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe recently completed the sale of our…
We recently completed the sale of our property through Oulsnam in Barnt Green, and I cannot speak highly enough of the service we received. From start to finish, the team were professional, supportive, and incredibly compassionate.
Due to the sensitive nature of the sale, it was important for us to work with people who showed genuine care and understanding, and Oulsnam did exactly that. They handled everything with empathy, patience, and respect, never making us feel rushed or under pressure.
Communication was clear and reassuring throughout the process, and their knowledge and experience helped make what could have been a very difficult time feel far more manageable. We felt truly supported every step of the way.
I would highly recommend Oulsnam in Barnt Green to anyone looking for an estate agent who combines professionalism with genuine kindness and sensitivity. An outstanding service from a team who truly care.
Helen · 13 January 2026
Agent replied · 5 October 2026
Thank you for your review Helen. Your kind words are appreciated, we are so glad we were able to support you throughout the sale.
★★★★★ 5/5
TrustpilotGreat service , thank you!
Tom was very helpful and efficient. It is the second property that Tom has sold for us and we would not go with anyone else! Great customer service. Thank you so much to the whole team.
Louise · 12 August 2026
★★★★★ 5/5
GoogleThanks to the whole team at Oulsnam, especially Claire who we had most to do with - so friendly, polite and had the personal touch whilst always the professional. We had quite a wait from having offer accepted to moving day, but Claire was always there to reassure and follow things up with solicitors. Thank you!
Melzbury · 10 May 2025
Agent replied · 11 November 2024
Thanks Melissa, we appreciate you taking the time to write us a 5 star review and are so pleased you were happy with everything and you and your family can enjoy your lovely new home, all the best for the future!
★★★★★ 5/5
TrustpilotProfessional, friendly, knowledgeable
Sadie-Jane was proffessional, friendly and extreemly knowledgeable. She was patient and did not rush the viewing. The property was not for me but would definitely recommend Oulsnams.
Ann · 3 October 2026
★★★★★ 5/5
TrustpilotGreat experience with Kings Heath…
Great experience with Kings Heath branch, dealing with Georgie made what was a problematic move very easy, definitely recommend local estate agents who knows the local territory !
Helen · 5 February 2026
Agent replied · 5 October 2026
Thank you for your 5 star review and kind words for Georgie. All the best in your new home.
★★★★★ 5/5
GoogleA big thanks to Sarah , Claire and the team at Oulsnam estate agent for selling my house ,keeping me well informed at all times
being the sale was made difficult by the buyers ,they remained professional and supportive at all times and getting to the end goal many thanks.
Nigel · 8 July 2025
Agent replied · 8 May 2026
Thank you so much for your kind words. We’re delighted to hear that Sarah, Claire, and the team were able to support you through a challenging sale. Your patience and trust throughout the process meant a lot, and we're so pleased we could help you achieve a successful outcome. Wishing you all the best in your next chapter.
★★★★★ 5/5
TrustpilotBarnt Green team were professional and helpful
When selling my late father's house, we found the Barnt Green team to be professional, helpful and communication on all matters were prompt and informative.
This review would not be complete without mentioning Sarah (Kirk). Throughout the whole process she was helpful, supportive and easy to talk to. Giving detailed feedback on viewings, useful tips and putting in a considerable amount of effort to ensure the sale went through with her kind and cheerful manner, always returning calls promptly. Due to Sarah the stressful process of selling our old family home was made so much easier.
Valerie · 30 August 2026
★★★★★ 5/5
TrustpilotGreat for tenant at a rental
My property manager, Shania Benton, has been absolutely great for the majority now of being the tenant of a rental with Oulsnam. I've been here for ten years now, and they have always been good, but Shania especially balances professionalism with being friendly really well, and seems to actually care about the tenant as a person, as well as the property as an asset for the landlord.
Kelly · 17 April 2026
Agent replied · 11 May 2026
We are so pleased to hear about Shania in this manner and thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotIt was great to have them all on our side!
We have recently successfully sold our property using the Bournville branch of Oulsnam and the money is now in our bank account.
It sold quickly at a good price. A great start! However, this is just the beginning of the process. It always takes weeks until completion and the sale money is eventually transferred.
However, what stands out for me is the support the staff at the Bournville branch then offered us during this period as they all worked towards an eventual final completion for us.
A group of very pleasant, professional staff kept gently pushing us, kept pushing the other parties, the buyer and even our own solicitors in the sale to encourage and nudge forward the sale towards completion.
At the same time, they kept us constantly up to date with progress, with problems or any actions that we needed to take to move the progress forward.
It was great to have them all on our side!
Nigel · 28 August 2026
★★★★★ 5/5
GoogleWithout a doubt, Oulsnams, Droitwich are the best Estate Agents in town. Believe me, I've tried them all.
Sarah, Angela and Claire are so professional.
David · 23 February 2026
Agent replied · 24 March 2026
Thank you so much for your kind words. Sarah, Angela, and Claire will be thrilled to hear your feedback. We’re delighted we could provide a professional experience you can rely on.
★★★★★ 5/5
TrustpilotExcellent customer service.
Excellent customer service.
Prompt responses to questions and queries.
So supportive,proactive with advice and information throughout the sale of our property.
Special mentions and thanks to Debbie,Vickie and Elisha.
Would highly recommend the team at Redditch.
Kathleen · 29 July 2026
★★★★★ 5/5
TrustpilotRon was excellent
Ron was excellent. Showed us round the property in a thorough manner & answered any questions we had with no issues whatsover. Thank you Ron👍
Dawn & Steve
Steven · 15 September 2026
★★★★★ 5/5
TrustpilotReally happy with the service from…
Really happy with the service from Sadie went above and beyond, pleasant and helpful. Made the experience of buying a property enjoyable.
Julie · 8 March 2026
Agent replied · 5 October 2026
Thank you for your kind review and really pleased to hear you had such a positive experience with Sadie.
★★★★★ 5/5
TrustpilotThanks to all at the Redditch office
Thanks to all at the Redditch office, professional and supportive during this stressful time. Would recommend without hesitation. Special thanks to Debbie and her patience.
Mr · 29 September 2026
★★★★★ 5/5
TrustpilotSadie-Jayne Wragg is incredible
Sadie-Jayne Wragg is incredible! She made us feel comfortable while helping us explore our options ensuring us a bright future! She took her time ensuring our experience with the bromsgrove branch was successful!
Ranveer · 29 July 2026
★★★★★ 5/5
TrustpilotJeff went above and beyond for us
Jeff went above and beyond for us! After a scheduling mix-up, he kindly adjusted his timing to fit us in for a last-minute viewing. That property ended up being 'the one,' and our offer was accepted. We couldn't have done it without Jeff's helpful and accommodating attitude. Thank you for helping us find our home.
Saba · 13 February 2026
★★★★★ 5/5
Trustpilotthe lady that showed us round Sadie…
the lady that showed us round Sadie jayne Wragg was very professional and helpful
didn't feel rushed or under pressure at all
Pat · 6 October 2026
★★★★★ 5/5
GoogleSarah right from the initial point of contact has been very efficient, helpful and very professional. She always keeps me updated and her advice regarding valuation and sales tips has been invaluable. I would highly recommend Sarah and the rest of the team.
Maggie · 7 August 2025
Agent replied · 8 May 2026
Thank you so much for your kind words. We’re delighted to hear Sarah’s support and advice made such a positive difference, and we’ll be sure to share your feedback with her and the team.
★★★★★ 5/5
TrustpilotA superb service
A superb service from the team at Oulsnams. From start to finish James, Lisa and Lauren were so helpful in the sale of my mother's flat with friendly and prompt communication throughout. I would thoroughly recommend them for a personal and supportive service.
Janet · 13 May 2026
★★★★★ 5/5
GoogleAmazing estate agents. Sarah and Claire were brilliant. Me and my partner were first time buyers and we had lots of questions which were answered straight away. They were very quick with response of emails. Any problems that was in the house was fixed straight away!! Would definitely recommend them!!
Mollie · 10 May 2025
Agent replied · 10 May 2026
We are very pleased that you trusted us with your first property purchase, and that you were happy with our service. Thank you for the recommendation and the lovely review.
★★★★★ 5/5
GoogleThis is the second time we have dealt with Oulsnams in Droitwich and we can't fault them. Angela and Claire have been excellent again, professional, communicative, and pleasurable to deal with.
Julie · 22 November 2025
Agent replied · 22 April 2026
Thank you so much for your continued trust.😊 We’re so pleased Angela and Claire made the experience smooth and enjoyable for you again. …
★★★★★ 5/5
TrustpilotA joy to work with
We bought our house through Oulsnam in Moseley. There are so many people involved in the process of buying and selling a house, with so many stresses and strains and anxieties, and through it all Lauren Bell and her team at Oulsnam were fantastic - friendly, kind, proactive and supportive. A genuine joy to work with.
Matthew · 19 January 2026
★★★★★ 5/5
TrustpilotAnna was super helpful and…
Anna was super helpful and communicative every step of the way! She helped make this much smoother than it could have been!
Jonathan · 5 February 2026
Agent replied · 5 October 2026
Thank you for your kind review, Anna will be delighted you were pleased with the service she provided.
★★★★★ 5/5
GoogleOulsnam Droitwich helped with the recent sale of my house; throughout the process they were unfailingly helpful, friendly and professional. Trina and her team sold our house within days of it going on the market and the entire transaction was sorted inside three months, with regular updates letting both buyer and seller know what the next steps were. Highly recommended :)
Philip · 4 December 2024
Agent replied · 8 December 2024
It was our pleasure Phil, thank you kindly for taking the time to write us a 5 star review and we wish you all the best and future hapiness in your new development adventure, it will all be worth it!
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