Fewer than five reviews have been left on The Trusted Agent here in the last 24 months, so every review is shown.
Every review we hold for the Droitwich Spa office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just sold our father's house through Nicols and I cannot fault their service. The sale went through without a hitch and we were kept fully up to date with every aspect. Such friendly staff. Especially Dan who kept us informed of all developments and then Chloe who was brilliant chasing up all the legal side of things with the solicitors. It saved so much time on our part having not to chase things up. Thank you to all the staff (and sorry I didnt get all of your names but all so helpful) for such a stress free sale
Kay · 27 October 2024
Agent replied · 9 November 2024
Hi Kay, thank you for your 5* review of our Droitwich team and your glowing review. We’re delighted to hear that everything went smoothly with the sale of your father's house and that our team, especially Dan and Chloe, were able to make the process as stress-free as possible for you. If you ever need anything in the future, please don’t hesitate to reach out to the team - they're always happy to help!
★★★★★ 5/5
GoogleAmazing service from start to finish! The droitwich team are such lovely, friendly people and have been so helpful throughout our purchase, Chloe is an absolute credit to the team and always kept us informed throughout the purchase and was always there to answer any questions, Dan P was really kind and patient throughout the offer process, and we also viewed properties with both Jayne and Millie who were both so friendly and knowledgable! Thank you to all the team for such a smooth process buying our dream home!
Anna · 23 September 2024
Agent replied · 23 October 2024
Hi Anna, thank you for your amazing 5* review! We’re overjoyed to hear about your positive experience with our Droitwich team. It’s wonderful to know that Chloe, Dan P, Jayne, and Millie were able to make your home-buying journey smooth and enjoyable. We’re incredibly proud of our team and will be sure to pass along your lovely feedback. Helping you find your dream home was an absolute pleasure, and we’re thrilled that we could be part of such an important milestone. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleWe had a great experience with the entire team at the Droitwich branch when we purchased through them but a special mention to Dan Peace and Chloe Faizey for being extra helpful and understanding along with pro actively chasing everything for us!
Kayleigh · 13 December 2025
Agent replied · 13 April 2026
Hi Kayleigh, thank you for your 5* review of our Droitwich team and amazing comments! We’re delighted to hear you had such a great experience with our Droitwich team. Dan and Chloe will be thrilled to know their extra helpful and … More
★★★★★ 5/5
GoogleFantastic service from the start! The viewing process was amazing! Even extra help from Dan who made extra time in his day to squeeze us in for our second viewing because we loved the house so much! Special mention to Chloe who was amazing! It’s as if she shared our excitement for the purchase just as much as us! She kept us up-to-date every step of the way and was always extremely helpful and quick to answer our queries.
Georgia · 23 September 2024
Agent replied · 23 October 2024
Hi Georgia, thank you for your 5* review of our Droitwich team and fantastic comments. We're delighted to hear that you had such a positive experience with us from the very start. It's great to know that Dan was able to accommodate your second viewing and that Chloe was there to share in your excitement while keeping you well-informed throughout the process. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleI couldn't recommend Nicol and Co enough. I have purchased, sold and rented multiple properties through Nicol and Co over the past 9 years and wouldn't choose anyone else. They provide fantastic customer service and always do what they say they are going to do keeping you updated throughout the whole process.
Jenny · 11 September 2026
Agent replied · 11 October 2026
Hi Jenny, thank you for your 5* review of our Droitwich team and your high recommendation. It is wonderful to hear that you have trusted us with multiple purchases, sales and rentals over the past nine years - that loyalty means an enormous amount to all of us. Providing fantastic customer service, doing what we say we are going to do, and keeping our clients fully updated throughout is at the heart of how we like to work, so it is lovely to know that has been your consistent experience. Thank you again for choosing us time and time again, and we are always here whenever you need us next.
★★★★★ 5/5
GoogleNicol & Co are absolutely brilliant.
From buying our first home with them 3 years ago to now selling that house with them and buying another house with them, I don’t have a single bad thing to say.
Through viewing different properties we have dealt with a lot of different estate agents but honestly none of them come close to the service Nicol & Co provide.
Every single person I’ve spoken to has been kind, friendly, and professional. Nothing is too much trouble and if there is anything you’re unsure of they are always willing to help.
Niamh at the Droitwich branch deserves a special shout out… she gave me a call when they had a property in the pipe line that was exactly what I was after. We managed to agree a sale without the property even having to go live.
I honestly can’t recommend them enough and we continue to use them in the future.
Huge thank you… always a 5* service from you guys.
Chloe · 13 February 2026
Agent replied · 13 April 2026
Hi Chloe, thank you for your 5* review of our Droitwich team and your high recommendation! It has been a pleasure supporting you from your first home three years ago to this next move. Your kind words about our team’s friendly and professional service really mean a lot. Niamh will be especially pleased with the shout out, we’re so glad the off-market opportunity was the perfect match for you. Thank you again for your continued recommendation and support. We look forward to helping you again in the future.
★★★★★ 5/5
GoogleNicol and Co organised a brilliant Big Worcestershire Garage Sale this year. It was well organised and they helped advertise everyone's garage sales around Worcestershire. Our charity Spectrum Days were so pleased to raise a fantastic amount of money for the charity, thanks to Nicol and Co for arranging. They also visited us at the sale to see how we were getting on and our staff had a lovely chat with them. Very friendly and helpful, thanks for a great event!
Anwen Jeffreys - Spectrum Days
Anwen · 28 June 2024
Agent replied · 29 June 2024
Hi Anwen, thank you for your 5* review of our Droitwich team and thank you so much for your kind words and for participating in the Big Worcestershire Garage Sale! We are thrilled to hear that the event was a success and that Spectrum Days was able to raise a fantastic amount of money. It's wonderful to know that our efforts to organise and advertise the sales were helpful.
We're glad that our visit to your sale provided a friendly and enjoyable experience for your staff. Your feedback means a lot to us, and we’re grateful for the opportunity to support such a worthy cause.
★★★★★ 5/5
GoogleThe biggest thank you to Nicol and Co for everything! I really felt clueless with selling my property, but the staff, especially Chloe took a lot of the stress away. Every phone call/email and maybe, ridiculous question was sorted with absolutely no bother, and honestly I couldn’t have done it without your help. Would absolutely recommend to anyone if you want a stress free move! Thanks so much again Nicol and Co x
Ashleigh · 16 October 2024
Agent replied · 23 October 2024
Hi Ashleigh, thank you for your 5* review of our Droitwich team and your high recommendation. We're absolutely delighted to hear that you had such a positive experience and it’s wonderful to know that Chloe and the rest of the team were able to ease your worries and make the process smoother for you. If you ever need anything in the future, don’t hesitate to get in touch, Chloe & the Team are always happy to help!
★★★★★ 5/5
GoogleI highly recommend Nicol & Co, Dan and Chloe were first class, thank you for keeping us updated and for all the chasing.
Louise · 6 April 2026
Agent replied · 13 April 2026
Hi Louise, thank you for your 5* review of our Droitwich team and your high recommendation! Dan and Chloe will be absolutely delighted to hear your feedback. Keeping our clients updated and making sure everything keeps moving is a huge part of what we pride ourselves on, so it’s lovely to know that made a difference. Wishing you all the very best in your new chapter, and if we can help with anything in the future, we’re always here.
★★★★★ 5/5
GoogleWe have just purchased a property from Nicol and Co and the service they provided was outstanding from start to finish. We were appointed Chloe as our estate agent and we can’t thank her enough. She was supportive, knowledgeable and helpful throughout our experience. No questions went unanswered and Chloe was very efficient at communicating with others to ensure the process was as smooth as possible. Not only that, but Chloe had a very kind manner which meant talking with her was always a pleasure. This is the same for all those that work at Nicol and Co; we were always greeted with a friendly voice and an attitude where nothing appeared as too much hassle. We would highly recommend using Nicol and Co and appreciate their hard work and commitment throughout the process of securing our first home. Thank you SO much!
Emily · 1 June 2024
Agent replied · 4 June 2024
Hi Emily, thank you for your 5* review of our Droitwich team and your high recommendation! We are thrilled to hear that your experience was outstanding from start to finish. Chloe and the entire team strive to provide supportive, knowledgeable, and helpful service, and it’s fantastic to know we succeeded in making your home-buying journey smooth and enjoyable. Congratulations on securing your first home! If you need any further assistance, please don’t hesitate to reach out, the team are always happy to help!
★★★★★ 5/5
GoogleI've dealt with Nicol & Co twice, for the purchase and then subsequently the sale of my property in Copcut. Both times I've been really impressed with the excellent communication keeping me informed each step of the way. As a buyer, the comms were far better than from my own solicitor at the time. As a seller, I've been really reassured by the professional presentation of their marketing, their heavy presence in the local area, and how they've helped to drive the process forwards on my behalf. I wouldn't hesitate to use them again. Special thanks to Kelly for getting the listing and valuation in place and drumming up interest that translated to four above-asking-price offers from six viewings, and also to Chloe who kept things moving right up to exchange and completion. Many thanks all of you.
Jon · 29 May 2024
Agent replied · 29 May 2024
Hi Jon, thank you so much for sharing your experience with us. We are thrilled to hear that you had such positive interactions both times you've worked with us. Excellent communication is something we prioritise, so it's wonderful to know that we kept you well-informed throughout your property purchase and sale. It's fantastic that Kelly and Chloe made such a significant impact on your experience, Kelly by securing a great valuation and generating substantial interest, and Chloe by ensuring everything proceeded smoothly to completion. We look forward to the opportunity to assist you again in the future!
★★★★★ 5/5
GoogleA Five Star experience! Nicol and Co have been excellent from start to finish. I have been kept in the loop at all times and have not had to 'chase' my agents at all. They have kept me fully informed at every stage of the selling process and they have been extremely professional and helpful. I would especially like to thank Chloe for everything that she has done to facilitate my sale - she has been fabulous! I would also like to thank Mia who has also been involved towards the end of the transactions. I recommend Nicol and Co unreservedly.
Zoe · 12 August 2025
★★★★★ 5/5
GoogleChloe looked after my sale and kept me updated on a weekly basis, with other members of the team stepping in if she wasn’t available . They were always contactable either by phone or email. Chloe kept on the case even after a buyer was found . She kept in touch with all the solicitors in the chain to keep the sale moving along. Nicol & Co just dont find a buyer , they keep involved with the sale to the finish line. This is not the case with all estate agents. I’ve dealt with a few over the years.
Dennis · 10 May 2024
Agent replied · 24 May 2024
Hi Dennis, thank you for your 5* review of our Droitwich team. We're delighted to hear that Chloe and the team provided such attentive and dedicated service throughout your sale process. Ensuring continuous communication and proactive engagement is a top priority for us, and it's great to know that it made a positive difference for you. If there's anything else we can assist you with in the future, please don't hesitate to get in touch. Chloe & the team are always happy to help.
★★★★★ 5/5
GoogleThe Droitwich branch of Nicol and Co have kept us sane over the last 9 months! Over the long and tiresome process of buying our first house with our sellers pulling out of 2 different properties, Chloe, Dan and Amy have been superstars keeping us updated and in the loop at every stage, couldn't have asked for a better team!
Laura · 11 June 2026
Agent replied · 11 October 2026
Hi Laura, thank you for your 5* review of our Droitwich team. We are so pleased to hear that Chloe, Dan and Amy were able to support you through what sounds like a particularly challenging nine months. Buying your first home is a significant milestone, and having sellers pull out of two different properties along the way must have been incredibly frustrating. Keeping you updated and in the loop at every stage, especially through setbacks like those, is something the team works hard to deliver - so it means a lot to hear that it made such a difference. Your kind words about them being superstars will genuinely make their day. Wishing you every happiness in your new home, and congratulations on finally getting there!
★★★★★ 5/5
GoogleI have used Nicol & Co for about 8 years to rent out a property for me. They have always been very professional and sorted out any issues. Recently, there was a burst pipe in the attic whilst the house was empty which resulted in catastrophic damage. The staff have supported me throughout, dealt with the clear-up and subsequent sale of the house. I would like to thanks James, Maxine, Dan and Chloe for their support.
Simon · 3 July 2024
Agent replied · 3 July 2024
Hi Simon, thank you for your 5* review of our Droitwich team and thank you for your loyalty over the past 8 years and for taking the time to share your experience. We're sorry to hear about the burst pipe incident, but we're glad our team could support you through such a challenging situation. James, Maxine, Dan, and Chloe were more than happy to assist with the cleanup and sale of your property. Should you need anything else, the team are always happy to help!
★★★★★ 5/5
GoogleAlice was very proactive and supportive with helping us to secure our onward purchase quickly.
Sarah · 11 May 2026
Agent replied · 11 October 2026
Hi Sarah, thank you for your 5* review of our Droitwich team. We are delighted to hear that Alice was so proactive and supportive in helping you secure your onward purchase quickly. Keeping things moving and providing clear, dependable support during such an important step is something we take real pride in, so it is great to know Alice delivered that for you. Thank you again for your kind words, and we wish you every success with the move ahead.
★★★★★ 5/5
GoogleWe had viewed a number of properties with different agents before we ultimately purchased, and we were fortunate that it was via Nicol and Co.
From the very first viewing all the way through to completion, we were put at ease via their professional and friendly manner. Our Sales Progressor, Chloe, was incredibly helpful in managing all aspects of our transaction, ensuring that everything ran smoothly and going above and beyond to work with Solicitors and other stakeholders to achieve this. We wholeheartedly recommend Nicol and Co and shall look to partner with them in the future should we ever look to move.
Many thanks to Chloe and all the team at the Droitwich office.
Best
Andrew
Andrew · 2 April 2024
Agent replied · 8 April 2024
Hi Andrew, thank you for your 5* review of our Droitwich team. We're thrilled to hear about your positive experience and it's fantastic to know that from the very first viewing to completion, the Droitwich team, especially Chloe, provided you with professional and friendly service, making your transaction as smooth as possible. They're always happy to help!
★★★★★ 5/5
GoogleThe whole team at Nicol & Co were very supportive throughout the whole process of us buying our first home. Great customer service and communication throughout. Always polite, professional and they replied and assisted with any queries we had. We mainly communicated with Chloe who was great throughout the process keeping us informed and updated about the process and answering any concerns or questions we had. We would recommend Nicol & Co to others going forward.
Imogen · 25 January 2026
Agent replied · 27 January 2026
Hi Imogen, thank you for your 5* review of our Droitwich team and your high recommendation! We’re so pleased to hear that the whole team at Droitwich were able to support you throughout the journey of buying your first home. It’s fantastic to know that you received great communication and customer service every step of the way. Chloe is an absolute asset to the team, and we’re glad to hear she kept you informed and addressed any concerns you had. Wishing you all the best.
★★★★★ 5/5
GoogleI have nothing but fantastic things to say about my experience with Nicol and Co. I have used them 3 times across the years and they have been flawless every time.
The whole team are extremely knowledgeable, friendly and efficient - They really go the extra mile to make a stressful process as smooth as it possibly can be.
Special shout out to everyone in the Droitwich Branch who helped with my most recent sale and purchase - Robin and Mia for the early stages of the sale. Niamh for her support throughout, and Chloe for getting us all over the line! Thanks Ladies, you have been a pleasure to deal with!
Tamzin · 25 March 2024
Agent replied · 24 May 2024
Hi Tamzin, thank you for your 5* review of our Droitwich team and your fantastic comments! It's great to hear that you've had a fantastic experience, especially with the whole team being extremely knowledgeable, friendly and efficient, and that they have gone the extra mile to ensure a stress-free process. Your comments will have made their day too. They're always happy to help!
★★★★★ 5/5
GoogleWe can’t rate Nicol & Co highly enough! It has taken us almost a year to find our new forever home and we are so pleased it was with Nicol & Co in the end! Without fail, everybody has been approachable, understanding and efficient! The communication throughout the sale process has been second-to-none. The team were always happy to accommodate additional viewings even right up to the day before completion. We are indebted to Nicol & Co but especially Chloe, Niamh & Lucy-Jo. A lovely added extra was the card and gift box we received when collecting the keys! We highly recommend them and in a couple of years, when we are looking for an additional rental property, they will be our first port of call.
Jess, Adam & Archie Green
Jess · 20 March 2024
Agent replied · 24 May 2024
Hi Jess, thank you for your 5* review of our Droitwich team and your high recommendation. We truly appreciate your kind words and are thrilled to have played a part in finding your forever home. Chloe, Niamh, and Lucy-Jo are indeed invaluable members of our team, and we're delighted that their dedication and professionalism made your journey smooth and enjoyable. We look forward to assisting you again in the future when you're ready for another property venture and congratulations to you, Adam, and Archie on your new home!
★★★★★ 5/5
GoogleAfter my experience with buying a property with Nicol & Co I will use them every time! From the moment we booked different viewings to exchanging contracts/completing, I cannot fault the hard work and effort the team have gone to in order to progress our sale. Chloe has been amazing throughout and is the reason I would recommend Nicol & Co to anyone. Thank you.
Danielle · 2 November 2024
Agent replied · 9 November 2024
Hi Danielle, thank you for your 5* review of our Droitwich team and your recommendation. We’re thrilled to hear that your experience has been so positive from start to finish. It is great to know that our team’s hard work and dedication made a difference in your property journey, and we’re especially pleased to hear how helpful Chloe has been too! Thank you once again for your kind words.
★★★★★ 5/5
GoogleJust sold our house with Droitwich Office, who we purchased it off originally 8 years ago! Excellent service and their solicitor recommendation have been brilliant to! Special mention to Chloe and Dan in particular, getting answers to all of our questions on other houses they are selling, which we are interested in too! Would use them again on our next sale or purchase!! H & D
Hus · 9 October 2024
Agent replied · 23 October 2024
Hi Hus, thank you for your 5* review of our Droitwich team. We're thrilled to have been part of both your purchase 8 years ago and now your sale. It’s fantastic to hear that Chloe and Dan provided you with excellent service and kept you informed on the other properties you're interested in. We truly appreciate your trust in our team and are grateful for your kind words about our solicitor recommendation as well. Should you need, the team are always happy to help!
★★★★★ 5/5
GoogleI can't thank this team enough, everyone has been super supportive and helpful. Kelly, Amy, & Niamh have been such valuable assets to my journey. I was so supported at every turn. After a very different experience during a previous purchase, I didnt know it could be made this easy!! Thanks so much for everything.
Alex · 11 June 2026
Agent replied · 11 October 2026
Hi Alex, thank you for your 5* review of our Droitwich team. We are absolutely delighted to hear that your experience has been so positive, especially after a more challenging purchase previously. Kelly, Amy and Niamh will be thrilled to know that their support made such a difference to your journey. Being there for our clients at every turn and making the process as straightforward and stress-free as possible is something we genuinely care about, so it is wonderful to hear this reflected in your feedback. Thank you again for your kind words, and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleWe’ve recently exchanged on our dream home after a long journey selling our house, including two failed transactions along the way and Chloe has been absolutely incredible throughout the entire process. …
Mia · 13 November 2025
Agent replied · 13 April 2026
Hi Mia, thank you for your 5* review of our Droitwich team and your recommendation! It truly means a lot to hear how supported you felt throughout such a challenging journey. We know the process can be stressful at times, so it’s wonderful … More
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