Trusted Agent profile · Driffield
★★★★★
1,720 reviews across 2 platforms
18 Exchange Street, Driffield, YO25 6LJ
Hughes and Co Lettings's office in Driffield, at 18 Exchange Street, is rated 3.8 out of 5 across 1,720 reviews on two platforms, including 68 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Hughes and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Driffield.
Hughes and Co Lettings Driffield is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Every review we hold for the Driffield office, from every platform, shown as written. First names only.
5/5
TrustpilotLong-standing an dependable
Right move is always the first place I turn to for the housing market. Easy website to negotiate and quick to respond to queries or requests.
Hello,Thank you for taking the time to leave us a 5-Star review, I’m glad that you find the website easy to use. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300.Happy home hunting! Many thanks, Rightmove
5/5
TrustpilotGreat experience
Great experience! Nikita helped me get my reference sent over without having to pay a fee to my landlord which was greatly appreciated!
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your personal experience with Nikita & Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
5/5
Trustpilotthe best to find properties to rent!
the best to find properties to rent!! my daughter has find a lovely flat in a few weeks, next week she will move. Thanks . A special geeting to Laura.
Good Morning,Thank you for your 5-star review. We're so pleased to hear you find our website the best way to find properties to rent, this is greata and we want this for all home hunters. If there's anything we can do to help in the future please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.uk Happy Home Hunting. Many Thanks,Rightmove.
5/5
TrustpilotThanks Rightmove - great customer service!
The agent who handled my query named Caz Thompson really went over and beyond my original request to ensure that my issue was resolved. Great customer service and well done Rightmove!!
Hi Anna,Thank you for your 5 star review.It's great to hear that Caz went over and beyond to help with your enquiry. We'll definitely share your lovely feedback with her and it sounds like you had a really positive experience with one of our specialists.If there's anything we can help you with in the future, please don't hesitate to get in touch. You can email us on talk-to-us@rightmove.co.uk or give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotHelpful suggestion to further my query
I sent an email with an enquiry they couldn’t answer so they gave me an alternative company to try for which I thank them and for getting back to me so promptly.
Hi Anna, Thank you for your review. We're so pleased to hear your email enquiry was dealt with promptly and you were given alternatives places to contact. If there's anything we can help with in the future please get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Many Thanks, Rightmove.
5/5
TrustpilotPrompt and polite reply
Ursie replied promptly, politely and actually read the email and forwarded to the team in question
Hello Sarah, I'm so pleased you had a great experience with Ursie. I've passed on your feedback and would like to thank you for leaving such a great review. Thanks, Rightmove.
5/5
TrustpilotThey handed my request in such a short…
They handed my request in such a short and without any issues. I'm pleased by how the run the company.
Hi Christopher,Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
4/5
TrustpilotLove rightmove
Love rightmove, I am always keeping an eye on the local market and the best thing is the email notifications that put properties meeting you criteria in front of you as soon as they hit the market.
Hi Robin,Thank you for your review.I'm really pleased to hear that you enjoy using our website and find the email alerts beneficial!Kind Regards,Rightmove.co.uk
1/5
TrustpilotGone Downhill, like all good ideas do
Whatever you have done to your website is unfortunate, I can no longer filter on preferred properties - so between semi-detached and detached. I can only do this via the app, steadfastly disappointed
Hi Guy.Thank you for your review.We're sorry to hear that you're unable to select the property types you are interested in. This is certainly unusual behaviour for our website. We've discussed this with our support team, and we've not had any other reports of this, so we would really love to look into this further for you.Could you please get in touch with us and provide us with some information regarding the device you are using. A member of our support team will be able to go through some simple troubleshooting steps, and if we still haven't resolved it, we can ask our specialist technical teams to investigate further.We would really like to get this resolved for you, so you can return to searching on the website for your next home. If there's anything we can do to help in the future, please do let us know. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.
1/5
TrustpilotThe page you are attempting to access is unable to be served
After using this site without any issues for many years I now continually get this screen - but no reply from their wonderful IT lot.
Hello, I'm sorry you're seeing an error when using our website. Please can you send us more information to talk-to-us@rightmove.co.uk or give us a call on 01908 712300 and we can look into this for you?Thanks, Rightmove
1/5
TrustpilotWebsite not updated
First time I've used Rightmove. Found 3 suitable properties which I went to have a look at. All 3 had 'sold' signs displayed. Total waste of a day and they're still being advertised on the website today!
Hi Lee, We're sorry to hear of your experience. Here at Rightmove, we take Data Quality very seriously, ensuring that the property details provided by our advertising Agents is accurate to date. If you can spare a couple of minutes, please email us on customersupport@rightmove.co.uk with the property address and advertising Agent's name. From there, we will happily look into this further and remove any misleading content from our website. If easier for you to call, you can reach our Customer Support team on 01908 712352. Kind regards, rightmove.co.uk
1/5
TrustpilotDon't know whay is going on with the…
Don't know whay is going on with the app but my wifrs phone my mother in laws tablet and my phone keep crashing everytime we try and usr them 🤯
Hi Steve,Thank you for your review. We're sorry to hear your app keeps crashing, we'd like to look into this for you so we can please can you get in touch at talk-to-us@rightmove.co.uk with your device make/model along with what you're clicking on when it crashes? Many Thanks, Rightmove.
5/5
TrustpilotVery good services
Very good services. It was easy to reach and made the realtor search stress free.
Hello, we're so pleased you had a great experience. Thank you for leaving such a positive review as well. All the best, Rightmove.
5/5
TrustpilotExcellent service
Excellent service, made everything extremely straight forward and simple and got us the best deals possible for our insurance and other set up costs. Would highly recommend!
Hello Beth, Thanks so much for providing such a positive review for the service you received. Here at Rightmove, we go above and beyond for all of our customers to make sure your experience is memorable for all the right reasons. We are so pleased to hear of your thoughts.Good luck in your new home.Best wishesBeth McGuire
5/5
TrustpilotExcellent service and very helpful…
Excellent service and very helpful representative. All my questions were answered and suitable dates provided for insurance and internet cover.Quite an easy experience.
Hello, thank you for taking the time to leave us such a wonderful review. It's so nice to hear you've had a great experience through us. Many thanks, Rightmove
5/5
TrustpilotShocked by some of the reviews on here…
Shocked by some of the reviews on here for Rightmove but I have to say all my experiences with them has been great, I couldn’t fault there website or service they offer. 5 stars!
Hello Jody,Thank you for taking the time to leave us a review.We are really happy to hear that all of your experiences with us have been great and that you couldn't fault our website.We hope that you continue to enjoy using Rightmove.Happy home hunting.Many thanks,Rightmove
2/5
TrustpilotThey keep outdated ads. Time wasters.
They keep house ads on their site that have already been sold by agencies, which make you lose time watching and/or considering them. Ridiculous.
Hi, thank you for your review. It's important to us that you’re able to see accurate listings when looking at properties. Please do get in touch at talk-to-us@rightmove.co.uk or call us on 01908 712300. Thanks, Rightmove
5/5
TrustpilotGreat app with high quality photos and…
Great app with high quality photos and amazing UX. This app is way better than other letting apps in the market. I even suggested an additional improvement and they took it into consideration.
Hi Sergio,Thank you for taking the time to leave us a 5 star review.We're so pleased to hear how much you like using our app and that you had a positive experience with one of our specialists. Feedback is something that's very valuable to us and we're always open to suggestions.If you need any help in the future, you can give us a call on 01908 712300 or, send us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotThe feedback received was most…Fantastic
The feedback received was most beneficial, and provided in a professional manner.
Hello Quinn, thank you so much for leaving this brilliant review. Thanks, Rightmove.
5/5
TrustpilotImmediate response and prompt action
Abby Gravestock dealt with my request and actioned this within a day as well as sending a personalised email. An excellent service. Thank you.
Hi there, Thank you so much for the great review. I've passed this feedback on to Abby.Happy home hunting! Thanks,Rightmove
1/5
TrustpilotRightmove app on iPhone annoyingly…
Rightmove app on iPhone annoyingly continually shows shared ownership properties. I have looked at the filter tab but there isn’t one for removing shared ownership. Really surprised at how poor the app is
Hello,Thank you for taking the time to leave us a review.We do have an option on the iOS app to remove shared ownership properties from your search.When typing in your search area, at the very bottom of your screen there is a 'Myst Haves & Don't Show' section. Tap the 'Don't Show' menu and select 'Shared Ownership' from the list.This will then remove all properties listed as shared ownership from your search results.If you're not seeing these options, you'll need to delete your app and reinstall it as you need to be on the latest version available which is 6.2.Many Thanks,Rightmove
1/5
TrustpilotProperty to Rent
Property to Rent: a big part of the property advertised on the website has gone for weeks, it is just the way agencies have to get your personal information and push properties you didn't ask for.
Hi G,Thank you for your review.I'm so sorry to hear you feel this way, I can absolutely understand your frustration with this.If you would be happy to give our Customer Support team a call on 01908 712352 we would certainly like to look into this further for you.Kind Regards,Rightmove.co.uk
5/5
TrustpilotWonderful search for houses
This is one of the best search engine for houses for sale or rent, it's definitely much better than the counterparts. I suggest for the Rightmove team to define a template to include minimum requirement of details because some of the letting/selling agents add very few details (especially photos) while other add lots of information. But in general, do not waste your time to look anywhere else, USE RIGHTMOVE
5/5
TrustpilotAndy Turner
Andy Turner - great customer service, Knowledgeable, literally answered every question I asked and was so gracious about it. He's ready for the next level!
Hi Big E, We always love reading reviews that highlight our fantastic staff in this manner. We are so happy you’ve had such a good experience that has inspired you to write this post. We will feed this back to Andy. Thanks for brightening ours and Andy’s day! ThankyouLauren
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Hughes and Co Lettings won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.
