Trusted Agent profile · Driffield
★★★★★
1,720 reviews across 2 platforms
18 Exchange Street, Driffield, YO25 6LJ
Hughes and Co Lettings's office in Driffield, at 18 Exchange Street, is rated 3.8 out of 5 across 1,720 reviews on two platforms, including 68 Google reviews rated 4.4.
Every review we hold for the Driffield office, from every platform, shown as written. First names only.
5/5
TrustpilotHowie ran references on my partner and…
Howie ran references on my partner and I and it was hassle free. They made sure to keep us updated every step of the way.
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
5/5
TrustpilotImpeccable customer service - rare these days
My agent was Jaimine Mistry - he was very professional, friendly and knowledgeable. I highly recommended him and look forward to dealing with him in the future with my other property .
Hello there!Thank you for taking the time to leave such a kind review about my colleague, Jaimine! I've passed on your comments to both Jaimine and his team, and I'm sure the feeling is mutual on dealing with you in the future too!Kind regards,Vicki
5/5
TrustpilotVery quick to amend property record
I requested them to remove the marketing photos of my property and amend some inaccurate details, and Caz sent me a lovely email less than 24 hours later to confirm it's all been done - fantastic!
Hello,Thank you for taking the time to leave us a 5 star review.We're so pleased to hear you've had a great experience with Caz and we'll make sure your feedback reaches her.If there's any help you need in the future, you can give us a call on 01908 712300 or, send us an email on, talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotRemove of property details
Sent a request to remove the details of our place from a previous listing. Got a response the next day and all sorted. Great and prompt service.
Hi there, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Many thanks, Rightmove
1/5
TrustpilotVery thorough and helpful
Very thorough and helpful. Thank you to all that helped with my experience.
Good Afternoon Nicky,Thank you for taking the time to leave us a review. I'm glad you had a good experience. If you let me know who you spoke with, I'll be sure to pass this along to them!I can see that you left us a 1 star review, if you do need anything further, please send us an email to talk-to-us@rightmove.co.uk.Many thanks, Rightmove.
5/5
TrustpilotExcellent customer service
I have never had any customer service representative as accommodating and as helpful as Ben. The company has transformed itself into a one-stop shop that caters to all your needs.
Hello Jay, Thank you so much for your glowing review for our colleague Ben and the service you received. We are really proud of all the services we can offer our customers and are so glad you found it as useful and enjoyable as you did.Best of luck in your new home.Beth
5/5
TrustpilotAt last!
At last! An intelligent, capable, timely and super-efficient reply from Rightmove ... after being fobbed off at least four times over the past week by the agents’ supposedly ‘front line’ clerical staff. Thank you, Rightmove.
Hello,Thank you for your 5 star review.We're so pleased to hear you had such a positive experience with one of our specialists and that we could help with your query.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is, talk-to-us@rightmove.co.uk and our contact number is, 01908 712300.Happy home hunting.Many Thanks,Rightmove
1/5
TrustpilotTotal rubbish
Total rubbish, just as you start to find what your looking for the site goes down repeatedly, maybe less money on advertising and more money on maintenance of the website, wont use them again
Good Afternoon, Thank you for your review. We're sorry to hear you're experiencing difficulties with the website. This is something we're aware of and is being looked at as a priority. We will be in touch once this has been resolved. If you would like to discuss this further, you can give us a call on 01908 712300 or, email us on talk-to-us@rightmove.co.ukMany Thanks,Rightmove.
5/5
TrustpilotHad great help from Rhea on setting up…
Had great help from Rhea on setting up insurance and helping with Sky wifi offers talking through the packages and sending over details. Great service!
Hello, thank you for taking the time to leave us a review. It's so nice to hear you've had a positive experience with Rhea. We'll make sure they receive your feedback. Many thanks, Rightmove
5/5
TrustpilotVery responsive and efficient
Very responsive and efficient. Did what they said they would do
Hi Nigel, Thanks for taking the time to leave us a review. I'm glad to hear that you had a great experience. Please do not hesitate to reach out if you need anything else. Many thanks Rightmove.
5/5
TrustpilotSuperb service
Unlike so many companies Rightmove do their utmost to ensure that information is correct and if it isn't they correct it quickly when it is brought to their attention. Very unusual nowadays, and commendable.
Hi Anna,Thank you for your 5 star review.You're absolutely right, the accuracy of the information on our website is very important to us and it's great to hear that an error was corrected so quickly after you brought it to our attention.If there's anything we can do to help in the future, you can always give us a call on 01908 712300 or, send us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
2/5
TrustpilotThe filters on Rightmove.
The filters on Rightmove are not effective.I searched for properties that were not shared, but was shown dozens of such properties including Student houses which were obviously for sharing. Such a waste of my time.
Hi Mr Siberry, Thank you for taking the time to leave us a review. We're sorry to hear the filters are still showing properties you don't wish to see, we can absolutely pass the feedback on to our Development Team for you. The reason that house shares and student properties will still show in the search result is all dependant on how the Estate Agent uploads the property to Rightmove. Some Estate Agents will manually load their properties and others will use third party systems to upload them, where they may not have mandatory options for house shares and student accommodation. We encourage the Estate Agents to upload these properties accurately for home hunters, but as there are no regulations in place, as long as it is clear in the property advert, they are allowed to upload the property this way. Many thanks, Rightmove.
5/5
TrustpilotEfficient and thoroughly organised
Rightmove having been managing my daughters flat guarantee and I have found them to be efficient, concise and quick in gathering the information from me.
Hello, thank you for taking the time to leave such a great review. If you have any further feedback, or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
1/5
TrustpilotInvestors
If you are an investor looking for property.... Dont use this Right Move unless you know EXACTLY which town or city you are looking for a property in. You CANNOT search, England Scotland, you have to pick a specific town/city. I Advise USE Zoopla, On the market as they dont have this INSANE pick a SPECIFIC location
5/5
TrustpilotWe wanted the photographs removed from…6 Copswood Close, Kesgrave
We wanted the photographs removed from the property we bought in 2019. This was done by Kirsty the same day. Very impressed. :~) Thank you
Hello, thank you for taking the time to leave such a great review. We'll make sure Kristy receives your feedback. If you have any further feedback, or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
4/5
TrustpilotPretty good
Pretty good. Needs ability to consistently allow properties to be "unliked"/hidden across web and app if you don't want to keep seeing them on searches to improve the goal of finding the right house
Hi Stephen.Thank you for taking the time to leave us a four star review.We're so pleased to hear you like the new feature we have just released, 'Hide a property'. This feature has been released on our website now, and it is something we plan on adding to our apps in the near future. We will absolutely share your feedback with our development teams, to highlight the importance of adding this feature onto the apps.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.
1/5
Trustpilotliterally just called from my work …
literally just called from my work place as we were interested in knowing some more about something within this company. As soon as I spoke and said where im from the rat hung up.bun u and ur company
Good morning Sophie,Thank you for taking the time to leave us a review.I'm really sorry to hear this has happened and is absolutely not what we would expect.I would like to look into this further for you and help with your enquiry. If you could please give our customer support team a call on 01908 712352 or email us on customersupport@rightmove.co.uk we would be more than happy to help you.Kind regards,Rightmove.co.uk
5/5
TrustpilotAll very helpful and prompt with…
All very helpful and prompt with responses. In particular from Gemma who chased up references for me and was always easy to reach out to!
Hello,Thank you for taking the time to leave such a great review. We'll pass it to Gemma.If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove
5/5
TrustpilotGreat service today from a lovely lady…
Great service today from a lovely lady called Donna, talked me through everything perfectly and i would definately want the same lady if i needed help again😊👍🏻
Hi Paul, Thank you for taking time out of your day to reach out to us and provide feedback. I know Donna will be so happy that her fantastic customer service has been recognised, Donna really does meet our high expectations regarding customer care and we’re so glad you’ve given us such a lovely review. We’ll be feeding this back to Donna. Have a wonderful day, Lauren
5/5
TrustpilotExcellent Customer Service!
I recently contacted Rightmove with a query, almost immediately Bobbie Dunne from the Consumer Experience Specialist Team emailed me with details of what I was seeking.Customer service at its finest!Keep up the good work!
Hi Vimal. Thank you for taking the time to leave us a five star review.It's great to know you received prompt and impressive service from Bobbie. We'll be sure to pass your feedback on to her for you.Please let us know if we can help in the future and you can always give us a call on, 01908 712300 or, pop us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove.
5/5
TrustpilotNatalie Cooper Right Move Referencing
The referencing was a process made easier by Natalie, who had a polite, friendly manner. And was very patient and helpful during the process.
Hello, Thank you for taking the time to leave us a 5-Star review. I've passed on this lovely feedback to Natalie. I hope you have a great day! Many thanks, Rightmove
5/5
Trustpilot5 stars for Megan Brooke
I had the lovely Megan Brooke, she was fab, not pushy and really informative, we did also have a bit of a giggle as well! Cheers!
Hello,Thank you for taking the time to leave us a 5-Star review. I'm glad you had a great experience. I've passed this feedback on to Megan for you. Thanks,Rightmove.
5/5
TrustpilotPrice error corrected
After looking on rightmove for properties in my area I found there was incorrect information about my property. I reported the incorrect information and the error has now been removed from the rightmove website.
Hello,Thank you for taking the time to leave us a 5 star review.It's great that we were able to correct the error you spotted on your property. If there's anything we can do to help in the future, please let us know.You can contact us by email on, talk-to-us@rightmove.co.uk or, by phone on, 01908 712300.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotHighly professional!
When I requested Rightmove to remove old images of my house from the website, the Consumer Experience team was very prompt in acting on my request as well as confirming to me via email.
Hi SD.Thank you for taking the time to leave us a five star review.We're so pleased that you had a great experience with one of our specialists and that your query was dealt with so quickly.If there's anything we can help with in the future, please don't hesitate to get in touch on talk-to-us@rightmove.co.uk or, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hughes and Co Lettings Driffield is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and we'll put you in touch. Hughes and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Driffield.
Yes. Hughes and Co Lettings won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.
