Trusted Agent profile · Driffield
★★★★★
1,720 reviews across 2 platforms
18 Exchange Street, Driffield, YO25 6LJ
Hughes and Co Lettings's office in Driffield, at 18 Exchange Street, is rated 3.8 out of 5 across 1,720 reviews on two platforms, including 68 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Hughes and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Driffield.
Hughes and Co Lettings Driffield is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Every review we hold for the Driffield office, from every platform, shown as written. First names only.
5/5
TrustpilotVery impressed
Very impressed with Rightmove’s speedy action in removing incorrect photos from my house records.It makes a pleasant change to have a problem sorted efficiently!
Hi John,Thank you for taking the time to leave us a 5 star review. We're really happy to hear we were able to help you! Thanks,Rightmove.
5/5
TrustpilotFirst-class support
First-class support from Caz and the tech bods. My issue with creating an account and signing in were solved in very short order. Such a pleasant company to deal with.
Hi Roger,Thank you for your 5-star review. It's so great to hear your issue was resolved and you were given first class service from Caz and the team. We will be sure to pass this feedback on to them.Happy Home Hunting.Many Thanks, Rightmove.
5/5
TrustpilotExcellent service from Dan at…
Excellent service from Dan at Rightmove. Very professional and to be highly commended. Will definitely recommend to my contacts.
Hi, thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy home hunting! Thanks, Rightmove
5/5
TrustpilotMegan
Spoke with Megan Brook, she was very professional and helpful thoroughly the whole registration process for our insurance. Great costumer service highly recommend
Hi there, Thanks for taking the time to leave Megan such a great review. We'll pass it to her. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove
1/5
TrustpilotVery bad experience
Very bad experience, confusing , time-consuming, and stressful. It definitely reflects badly on the estate agencies working with them. We will never want to deal with them ever again.
Hi Ms Verdacchi,I'm really sorry to read that you have had a negative experience of our service!We would love to find out more about what in particular you found confusing, time-consuming and stressful in order to improve our service in future, and as such would love to hear from you to get to the bottom of this. Please could we ask you to get in touch with customerservice@vanmildert.net with some details on your experience?Kind regards,Jenny
5/5
TrustpilotUK’s number one property portal and largest property marketplace.
I have used rightmove.co.uk many times and they have the the largest inventory of properties together in one place. Furthermore their customer service and responses are always efficient, accurate and valuable.
Hello Daniel, Thank you for your review. We are so pleased with how happy you are with our website and that you always receive great service. If there's anything we can help with in the future, please get in touch. Our email address is, talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy Home Hunting.Many Thanks,Rightmove
1/5
TrustpilotNo option to include a pet.
Good idea but sadly lacking in options/filters. You struggle to put in your own filters, for example I couldn't include a pet. So totally useless for me.
Hello,Thank you for leaving us a review.I have passed your suggestion to our developers, Whilst I can't make any promises, they look at all feedback when looking at future developments.If there's anything else I can help with, please do get in touch at talk-to-us@rightmove.co.uk or call us on 01908 712300Many thanks,Rightmove
5/5
TrustpilotGreat customer service!
My experience with Van Milbert has always been positive and pain free. Laura, who dealt with my correspondence, was very prompt and accommodating. A great service.
Hello,Thank you very much for providing such a lovely review for our colleague Laura. We will ensure Laura and her manager receives your feedback straight away.Best wishesBeth
5/5
TrustpilotVery happy with the service I have…
Very happy with the service I have received today, fast efficient and friendly, helpful at all stages of service provided can only recommend to any landlord
Hello Raswitha, Thank you for taking the time to leave us such a lovely review. We take great pride in our service and we are pleased to learn you had such a positive experience.Best WishesBeth
5/5
GoogleHughes and Co have been fantastic with our transition. They have helped with all the questions responding very quickly. We highly recommend them
5/5
TrustpilotEasy Peasy
After giving Charlie a run around with my details he really pulled through. Super easy experience would do it again.
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your personal experience with Charlie & Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
5/5
TrustpilotReally helped my get to be able to rent…
Really helped my get to be able to rent my first ever property, really good help and kept my informed all the way through!
Hi Sarah, Thank you so much for reaching out to us! Communication is super important to us and we’re so happy we’ve helped you achieve such an important milestone. We wish you nothing but the best in your new home. Have a wonderful day, Lauren
5/5
TrustpilotEfficient Service
I have contacted the team today and Laura has responded to my query on the same day including confirming the steps taken. Very efficient service.
Hello Mrs Cresswell,Its always lovely to hear such positive feedback for our service, particular our team member Laura. She is a valued member of our company and we will ensure your feedback is passed on to Laura and her manager.Best wishesBeth
5/5
TrustpilotCaz within the Consumer Experience team…
Caz within the Consumer Experience team is just Incredible. She has gone over and beyond to help me over the last couple of days and I am very grateful for this.
Hello,Thank you for taking the time to leave us a 5 star review.It's fantastic to hear that you had such a great experience with our specialist Caz and how she went above and beyond to help you. We'll be sure to pass your feedback on to her.If there's anything we can do to help in the future, don't hesitate to let us know.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotCheryl Hine provided excellent…
Cheryl Hine provided excellent assistance, solving an IT issue. She was extremely professional and helpful
Hi Simon,Thanks for taking the time to leave us such a great review. I have passed over your feedback to Cheryl and If you have any more feedback or suggestions, please do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove
5/5
TrustpilotThanks to a lady called Natalie Graham…
Thanks to a lady called Natalie Graham who has helped massively by responding quickly and effectively to my emails. Your help was much appreciated. Thanks again.
Hello Laura, Thanks for leaving such kind words for our colleague Natalie, we really do pride ourselves on our customer service and we are happy to learn Natalie provided such fast and efficient service.Best wishesBeth
5/5
TrustpilotGreat customer service
Really helpful Spoke with Megan and she ran us through the process clearly and kindly, really helpful and made our setup process easier in our new place.
Hi Declan,Thank you so much for taking the time to leave such a lovely review! We're so pleased Megan was able to help you out today and from everyone at Van Mildert, congratulations on your new home!Kind regards,Vicki
5/5
TrustpilotI had a lovely experience with Danielle…
I had a lovely experience with Danielle on the phone. She was very friendly and helpful and made everything clear for me. I couldn’t recommend her more
Hi Melanie,Thank you so much for taking the time out to leave such a lovely review - and for your kind words about Danielle. It really does make our day hearing such positive feedback about our team!Kind regards,Vicki
1/5
TrustpilotWhat have you changed?
So slow! Where have all my saved properties gone? All I have in my account is saved searches and alerts.Been like this for what seems like weeks! Please get it sorted.
Hi Laraine,Thank you for taking the time to leave us a review and we're sorry to hear of the experience you've had with the website recently.This is certainly something we can investigate further, to find out what's going on and get things back up and running as normal for you.Can you get in touch with us by email on talk-to-us@rightmove.co.uk with the details of the device you're using eg, laptop, tablet, phone and the make and model of your device?If you can also send us some screen shots of what happens when you visit Rightmove, this will really help.Many thanks,Rightmove
5/5
Trustpilotremoval of photographic details after sale
Excellent quick response from right move about my query. Thank you. Great site for researching new sales and listings in an area. A must for those planning to move house.
Hi L Barlow,Thank you for taking the time to leave us a five star review.We're pleased to hear you had a prompt response to your query, when you got in touch with us.If there's anything we can do to help moving forward, please do get in touch. Our email address is, talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove.
1/5
Trustpilotpainful and Slow
What has happened to your website: get your I.T Manager to sort the slow speed out, this has happened in the last few months, so whatever you did then correct it
Hi Graham,Thank you for taking the time to leave us a review and we're sorry to hear you've been affected by this.Our specialist teams are investigating with one of our third party providers as we're aware that the performance of the website relates to a service we receive from them.In the meantime, home hunters have been continuing their home hunting journey on the Rightmove app which we'd recommend you also do.If you'd like us to keep you updated on when the performance of the website is back up and running to the normal high standard, please let us know by email on, talk-to-us@rightmove.co.uk.Many Thanks, Rightmove
5/5
TrustpilotQuick, Easy, 10/10
Chris F helped with my reference case. He was super helpful and really friendly which helped make the process pleasant and stress free. Thanks again!
Hello Niamh,Thank you for getting in touch to leave a positive review for our colleague Chris, we will make sure Chris and his manager receive your feedback and we are really pleased Chris made your experience such a pleasant one.Good luck in your new home.Best wishesBeth
5/5
TrustpilotIt is always a pleasure speaking with…
It is always a pleasure speaking with the team over at Van Mildert. Always cheerful and they haven't let us down yet :) thanks to you all
Thank you so much for your kind review, Shona - we really appreciate the feedback! :)
5/5
TrustpilotSwift response and problem solved…
Swift response by Cheryl and problem solved easily with the clear directions given.Lorraine G
Hello, Thank you for taking the time to leave us a 5-Star review. I am glad to hear of your experience and have passed your feedback over to Cheryl.If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Many thanks, Rightmove
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Yes. Hughes and Co Lettings won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.
