Trusted Agent profile · Driffield
★★★★★
1,720 reviews across 2 platforms
18 Exchange Street, Driffield, YO25 6LJ
Hughes and Co Lettings's office in Driffield, at 18 Exchange Street, is rated 3.8 out of 5 across 1,720 reviews on two platforms, including 68 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Hughes and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Driffield.
Hughes and Co Lettings Driffield is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Every review we hold for the Driffield office, from every platform, shown as written. First names only.
5/5
TrustpilotSwift response and problem solved…
Swift response by Cheryl and problem solved easily with the clear directions given.Lorraine G
Hello, Thank you for taking the time to leave us a 5-Star review. I am glad to hear of your experience and have passed your feedback over to Cheryl.If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Many thanks, Rightmove
5/5
TrustpilotHad a great experience with Danielle
Had a great experience with Danielle, extremely professional and nice to speak with. The entire process was completed within a day. I was very pleasantly surprised.
Hi Will, Thank you so much for taking the time to leave us such a positive review! We are so pleased Danielle was able to help you and that your reference was completed so quickly - congratulations!Kind regards,Vicki
1/5
TrustpilotYour new website is terrible
Your new website is terrible, please revert to the old one. I hated zoopla but enjoyed using your old website, well I have changed my mind. Goodbye.
Hello,Thank you for your review and we're sorry to hear you don't like the recent update to our website.We make thousands of big and small changes to Rightmove every year so that it stays quick and easy to use to find your next home. We know how important the property listing pages are and we took extra care when redesigning them, and they went through lots of testing with home-hunters. We’ve given them a fresh new look, and the pages are faster to load. Our aim for the new look page is to give home-hunters a better view of a property’s features all on one page. We’ve been switching on the page to people using the site gradually so that we can make changes as we go based on people’s feedback, as we know we don’t get it right first time. Your feedback has been passed on to our specialist Development Team to take into consideration.Many Thanks,Rightmove
4/5
TrustpilotReally friendly and helpful
Really friendly and helpful. Had a quick review also.
Hello Kerri, thanks so much for taking the time to leave this review. We're always wanting feedback so this is really positive to see. Thanks, Rightmove.
1/5
TrustpilotBullies and arrogant
BulliesUnapproachable no dedicated account manager Ask for documentation but quite obviously do not review said documents
Hi, thank you for taking the time to leave us a review. Sorry to hear you have experienced this issue. I’d like to look into why this is happening for you. Please get in touch at talk-to-us@rightmove.co.uk or 01908 712300 and we'll happily help you. Thanks, Rightmove
5/5
TrustpilotLovely and friendly
I spoke with a lovely girl named Emily Kinnear, she was very friendly and helpful. Helped with getting some contents insurance for a new property.
Hello Sophie,Thanks so much for getting in touch. We agree, it's super important to give service with a smile and Emily is always living up to that expectation. I will pass your feedback onto Emily who I'm sure will be happy to hear you enjoyed the service.Good luck in your new property.Best Wishes.Beth
5/5
TrustpilotCorrection of Error in records
Quick and courteous attention. My reporting of an error on Rightmove's website was dealt with efficiently. I am very satisfied with the service that I received. Ursula F Simpspm
Hi Ursula,Thank you for your 5 star review.We're so pleased to hear you received great service from one of our specialists and feel they were attentive with a quick resolution.Please don't hesitate to get in touch if you need any help in the future. You can always give us a call on, 01908 712300 or, pop us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotGreat service overall
Great service overall - used it to find my new rented apartment. The referencing team is also very helpful.
Hello, thank you for taking the time to leave such a great review. We're glad to hear you've had a positive experience finding your new home, and we wish you all the best. Many thanks, Rightmove
5/5
TrustpilotExcellent communication and very…
Excellent communication and very helpful. Looked into my query quickly and resolved it and communicated back quickly too. Very pleased with service from their consumer experience specialist. Thank you
Hi John,Thank you for your 5 star review.It's always a pleasure for us to hear that the members of our Consumer Voice Team address queries quickly and provide a high level of service. We're so pleased that you had such a positive experience with our specialists.If there's anything we can do to help or support you in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove
5/5
TrustpilotSurprisingly helpful
Surprisingly helpful, quick and effective. As far as referencing agencies and letting agencies go, best experience I've ever had! (which granted isn't saying much)
Hello Jaafar, Thank you for getting in touch to leave such a positive review for your experience with us. We completely understand that referencing can be a stressful process and our staff aim to be as transparent, efficient and friendly as possible and we are really glad you felt that was the case.Good luck in your new home.Best WishesBeth
5/5
TrustpilotVery quick response
Very quick response. Ask the customer services to remove the property pictures from the website, with in a day they did it. Thank you so much for the help.
Hi Brinder,Thank you for taking the time to leave us a 5 star review.We're so pleased that you had a great experience with one of our specialists and that your query was dealt with so quickly.If there's anything we can help with in the future, please don't hesitate to get in touch on talk-to-us@rightmove.co.uk or, 01908 712300.Happy home hunting.Many Thanks,Rightmove
1/5
TrustpilotTerrible website
Terrible website. Resizes as you are clicking on a property causing to click in the wrong place and the navigation of photos is horrible. What an absolutely awful web design
Hello Tim,Thank you for taking the time to leave us a review.We are sorry to hear that you feel this way.We would really like to look into this further for you. So that we can look into this for you, please can you email us at talk-to-us@rightmove.co.uk and advise us of the device you are using and if you are using the app or are on the website.We look forward to hearing from you.Many thanks, Rightmove
5/5
TrustpilotMegan dealt with all the paperwork and…
Megan dealt with all the paperwork and details and was very efficient and great to talk to, very good service and product
Hello Jill,Thanks for leaving such kind words about our colleague Megan.All of our staff, Megan included really understand how important it is to take the stress out of moving home and we are so pleased we could help you.Good luck in your new home.Best wishesBeth
5/5
TrustpilotExcellent
Quickest and easiest referencing process I've used. Danielle phoned me to keep me updated on how things were going and has an excellent telephone manner.Much appreciated!
Hi Ben, thank you so much for leaving such a positive review - we're especially pleased that you were pleased with Danielle's customer service!
5/5
TrustpilotExcellent company to deal with
Excellent company to deal with Easy and stress free Communication brilliant and the service we received from gemma was outstanding Thanks for all your help
Hi Kelly Anne,Thank you so much for taking the time out to leave such a wonderful review of the service you've received from Gemma and the Van Mildert referencing team! We've passed on your kind comments to Gemma and her team leader!Kind regards,Vicki
5/5
TrustpilotVery easy and to use and professional…
Very easy and to use and professional website excellent customer service highly recommended as the number one property search site
Hi, thanks for taking the time to leave us such a great review. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908 712300 - we'd love to hear from you. Thanks, Rightmove
5/5
TrustpilotExcellent customer service
Van Mildert provided efficient support in our application for a new flat and their customer service was excellent - very warm and friendly staff member.
Thank you for taking the time to leave such a kind review about your experience with Van Mildert, we really do appreciate it!
5/5
Trustpilotgreat service
i spoke to adam urwin he was lovely and very efficient. made the process really easy. thank you
Hello Jenny, thank you for taking the time to leave a review. It's so nice to hear you've had a positive experience with Adam. We'll make sure they receive your feedback. Many thanks, Rightmove
5/5
TrustpilotHighly recommend
I have the pleasure of speaking with Megan. She helped us with the insurance- very friendly and helpful. Many thanks .
Hi Ana, Thank you so much for taking time out of your day to highlight Megan’s fantastic customer service. We’re glad you’ve had such a good experience and that she was helpful in your queries regarding insurance. We will be passing your comments over to Megan. Thank you very much, Lauren
5/5
TrustpilotQuick and efficient service
Quick and efficient service. Everything sorted painlessly. Megan also helped a great deal with organising Sky. Friendly and informative. Excellent.
Hi Maggie, thanks for taking the time to leave us such a wonderful review. It's so nice to hear you've had a great experience through us and through speaking with Megan. We'll make sure she sees your feedback! Many thanks, Rightmove
5/5
TrustpilotFast and efficient
I can’t fault the very prompt and successful conclusion to my enquiry. It was an excellent customer services experience.
Hi Sally, thank you for taking the time to leave us such a great review. We're glad you had a great experience with us. Many thanks, Rightmove
1/5
TrustpilotRubbish on a Mac
Unable to sign in or view my saved properties on safari or google chrome on my Mac. How hard can it be to fix a bug like this?
Hi Maria,Thank you for taking the time to leave us a review and we're sorry to hear of the difficulty you've had in accessing your saved properties.This is something we'd really like to look into further for you and see what we can do to help get everything back to normal.Can you get in touch with us by email with more information about your experience and some screen shots of what happens when you try and view your saved properties?Our email address is talk-to-us@rightmove.co.uk.Many Thanks,Rightmove
5/5
TrustpilotProbably the best referencing service .... EVER
Probably the best referencing service I have experienced. April (their rep) kept me informed all through the process.... was pleasant and extremely professional
Hello Neo, Thank you so much for reaching out to leave such a glowing review regarding the service you have received. April is a valued member of our team that takes the time to make every customers experience a positive one, we will make sure she gets to hear your feedback.Best wishesBeth
1/5
TrustpilotThey have just taken over Vadmildert…
They have just taken over Vadmildert referencing and it is not a good as it was. Piller to Post comes to mind
Hi,Thank you for reaching out to provide valuable feedback, we are very sorry to hear of the issues you have experienced with Rightmove Landlord and Tenant services. We pride ourselves on fast and helpful service and we apologise if this has not been the case. In order for me to investigate your issues, we would need further information from yourself to locate your reference. Please email RLTComplaints@rightmove.co.uk with your full name and the property address you have applied for and we will endeavour to carry out a full investigation on the issues you have experienced. Best WishesRightmove
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Yes. Hughes and Co Lettings won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.
