Trusted Agent profile · Driffield

Hughes and Co Lettings Driffield reviews

3.8

★★★★★ Good

1,720 reviews across 2 platforms

18 Exchange Street, Driffield, YO25 6LJ

Hughes and Co Lettings's office in Driffield, at 18 Exchange Street, is rated 3.8 out of 5 across 1,720 reviews on two platforms, including 68 Google reviews rated 4.4.

Google logo

4.4 / 5

68

Reviews on Google

This office

Trustpilot logo

1,652

Reviews on Trustpilot

Business-wide

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Awards

Industry awards

Hughes and Co Lettings Driffield is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

Reviews

Every review we hold for the Driffield office, from every platform, shown as written. First names only.

2/5

Trustpilot

Used to love scrolling through the…

Used to love scrolling through the homes listing, but recently the site’s response to search criteria and selections has been so painfully slow that I’ve given up.

Sam · 27 September 2019

Agent replied · 13 June 2024

Hi Sam,Thank you for taking the time to leave us a review and we're sorry to hear your experience of using the website recently hasn't been great.We'd really like to look into this further for you and do what we can to help so that you can continue using Rightmove.Can you get in touch with us by email on talk-to-us@rightmove.co.uk with some more detail on what happens when you use the website? It will really help us work out what's happening if you send us some screen shots and your system information.You can find out your system information through the website itself on the below link and either screen shot the page or, copy and paste the details and include it in your email over to us.https://www.rightmove.co.uk/this-site/system-information.html We look forward to hearing from you.Many Thanks,Rightmove

5/5

Trustpilot

Fab service from Nikita McDonald

Fab service from Nikita McDonald. Really helpful and helped put my mind at ease! Thank you!!!

Suzanne · 12 April 2022

Agent replied · 13 June 2024

Hello Suzanne, thank you for taking the time to leave a review. It's so nice to hear you've had a positive experience with Nikita. We'll make sure they receive your feedback. Many thanks, Rightmove

5/5

Trustpilot

Very Good service!

Very Good service!Pleased with the overall experience with the referencing service. Highly recommended.

Olu · 26 August 2022

Agent replied · 13 June 2024

Hi there,Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove Referencing. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove

5/5

Trustpilot

Very helpful in all areas

Very helpful in all areas, always look on site when looking to move and buy. Anyone looking for a home I say 'look on Rightmove'

Linda · 11 June 2020

Agent replied · 13 June 2024

Hi Linda, Thank you for the lovely 5 star review. It's great to hear you recommend us to look for a home and that we're helpful, this is exactly what we strive to achieve. Happy Home Hunting. Many Thanks,Rightmove.

5/5

Trustpilot

Quick and precise service

The service was quick and they were very precise in the document they needed to carry out.

Riccardo · 14 February 2022

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting! Many thanks, Rightmove

4/5

Trustpilot

Had the wrong house name from the land…

Had the wrong house name from the land registry about the sale of our house. Right move sorted out with the land registry. Thank you.

David · 1 June 2020

Agent replied · 13 June 2024

Hi David,Thank you for your 4 star review and feedback.It's really good to hear that we were able to make a change to an incorrect record on our website and thank you for taking the time to bring it to our attention.You can get in touch with us if you need help with anything in the future. Our email address is talk-to-us@rightmove.co.uk and you can always give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove

5/5

Trustpilot

Good customer service

Good customer service, very professional and communication was on 10/10 thank you soo much!!!

Louisa · 5 July 2022

Agent replied · 13 June 2024

Hi Louisa, thanks for taking the time to leave us such a great review.If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Many thanks, Rightmove

5/5

Trustpilot

Rent

Hello,I would you say everything is perfect and profesional. Hope will work for us.Thank you

Svetlana · 13 May 2022

Agent replied · 13 June 2024

Hi Svetlana, thanks for taking the time to leave us such a great review. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove

5/5

Trustpilot

Lewis H

Lewis H is a legend. Managed to sort out what his colleague couldn’t! Definitely the man for the job, excellent customer service.

John · 23 February 2021

Agent replied · 13 June 2024

Hi John,Thank you for taking the time to leave a review! We're so pleased Lewis was able to help you out! Lewis is such an excellent team player, and is always around to support his colleagues as and when needed, so this feedback is much appreciated - we'll let him and his manager know!Kind regards,Vicki

5/5

Trustpilot

Excellent customer service

Excellent customer service. Quick to respond to queries and provide me with answers to my questions in order to ensure an efficient completion.

Mike · 25 November 2020

Agent replied · 13 June 2024

Hi Mike,Thank you so much for your positive review of our service, we really appreciate it! If there's anything else we can help with, be sure to get in touch with a member of the team!Kind regards,Jenny

1/5

Trustpilot

Have a separate section for students…

Have a separate section for students but all the students are in the normal section too. Not really bothered about standard rental houses

Adam · 9 November 2020

Agent replied · 13 June 2024

Hi Adam,Thank you for your review.We're always looking for ways to improve and make home moving easier so it's great you've shared your feedback with us. We've passed on your suggestion to our specialist Development Teams to take into consideration for you.If there's anything we can do to help in the future, please don't hesitate to get in touch by email on talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Many Thanks,Rightmove

1/5

Trustpilot

SHOCKING**

These people should not be dealing with anybody's private financial incomes. Absolute cowboys.AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

Brandon · 7 November 2019

Agent replied · 13 June 2024

Hi Brandon,We’re sorry to hear you’ve had a negative experience when using Van Mildert’s services and that you may disagree with a decision we have made to accept or decline your application for a tenancy.Our aim is to accurately report your financial situation, ability to pay a certain level of rent and your rental history to your letting agent. If you feel that we haven’t done that please email us as customerservice@vanmildert.net and we will be delighted to investigate this for you further. Kind regards,The Van Mildert Team.

5/5

Trustpilot

Had to make contact to get an incorrect…

Had to make contact to get an incorrect sales price listing from 2007 amended. This was dealt with for us satisfactorily.

Zena · 22 April 2021

Agent replied · 13 June 2024

Hello,Thank you for taking the time to leave us a 5-Star review.If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Happy Home Hunting!Thanks,Rightmove

1/5

Trustpilot

ditto to all the comments below

ditto to all the comments below. I used to love using rightmove. Not any more Terrible new website. Will have to try zoopla

Susan · 27 October 2020

Agent replied · 13 June 2024

Good Morning Susan, Thank you for taking the time to leave a review. Sorry to hear you don’t like the changes, is there any feedback you’d like me to pass on to our specialist team?You can get in touch to discuss this on 01908 712300 or talk-to-us@rightmove.co.uk.Many Thanks, Rightmove.

5/5

Trustpilot

Sam did a very friendly and…

Sam did a very friendly and professional job on recomanding the right Sky internet service for me and my daughter. Thank you!

Flavius · 13 January 2021

Agent replied · 13 June 2024

Hi Flavius, thank you for taking the time out to leave such a positive review about your experience with Van Mildert, and for your kind words about Sam! We're so pleased she was able to help you and your daughter out with the correct internet package for you both!

5/5

Trustpilot

Easy and simple

Nikita helped with my referencing and kept me in the loop with any information required.

Matthew · 13 April 2022

Agent replied · 13 June 2024

Hello Matthew, thank you for taking the time to leave a review. It's so nice to hear you've had a positive experience with Nikita. We'll make sure they receive your feedback. Many thanks, Rightmove

1/5

Trustpilot

Not really happy with Rightmove

Not really happy with Rightmove, there's a lot of properties advertised as available when in fact they are not, or no longer available.

Maria · 24 September 2020

Agent replied · 13 June 2024

Hi Maria,Thank you for your review.We're sorry to hear you've enquired about properties that are not available. All properties on our website are uploaded and managed by the Estate Agent themselves, it's not something we do for them at all. Each agent will have their own company policies and processes which isn't something we have control over at Rightmove as we are not a Governing Body.When an offer is accepted on a property, some agents will update the listing to Sold STC/Under Offer/Let Agreed straight away, others will make the amendment when contracts are exchanged, and some don't update the advert at all.We encourage all agents to change the status of their properties so that it's clear to home hunters an offer has been accepted, however, there are no regulations in place that enforce agents to do this. It's only at the time a property completes in a sale or when tenants move in that it must be removed from marketing. It's ultimately the agents decision as to whether they make this change.If you know a sale has completed on a property or that it's tenanted and is still being advertised on Rightmove, you can send a link to the property along with your concerns to our specialist Data Quality Team to investigate. The email address for the team is dataquality@rightmove.co.uk.Many Thanks,Rightmove

4/5

Trustpilot

The female I spoke to was helpful and…

The female I spoke to was helpful and efficient. Thank you. I am assuming that all is resolved as I followed the instructions well.

Paul · 3 June 2020

Agent replied · 13 June 2024

Hi Paul,Thank you for your 4 star review and feedback.We're so pleased to hear that the female you spoke to was so helpful and efficient. It sounds like you have a really good experience with her.If there's anything we can do to help in the future, please don't hesitate to give us a call on 01908 712300. You can also send us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove

1/5

Trustpilot

Do not leave feedback with your contact …

Do not leave feedback with your contact info as it is then sold and you will get a huge number of junk calls within hours of leaving your feedback.

Graeme · 24 June 2017

Agent replied · 13 June 2024

Hi Graeme, Thank you for leaving a review. We only use Rightmove users’ personal data within the terms of our Privacy Policy (see specifically below), which includes passing searches and messages onto our members. We do not sell contact details or other personal data to third parties for marketing or other purposes, as implied here. If feedback containing contact details is posted on a public site, it may be copied and used by third parties without our knowledge.Main Uses of Your DataThis section of the Policy describes the things that we do with your data which relate directly to your use of the Site and our services. They are the things that we hope you would expect us to do with your information. We will use your information:• to provide the services available on our Site to you;• when you consent to us doing so, to pass your searches and messages on to our members, which include estate agents, commercial agents, lettings agents, developers, landlords or overseas private vendors to help them communicate with you directly and to provide a more personalised service to you. This may include contacting you about other relevant properties, adding you to their enquiry database for future contact and offering you their additional services;• to provide services and information to third parties and our members, which they can use to benchmark their performance;• customise and enrich your experience on our Site;• to allow you to participate in the interactive services available on our Site or to participate in competitions or promotions via our Site;• to enforce our Terms of Use located here;• to contact you for your views on our services and to notify you occasionally about important changes to our Terms of Use or this Policy or developments to this Site or our services; and• to deliver relevant advertising to you whilst you are on the Site.Please contact our Customer Support team if you would like to discuss this in more detail. Kind regards,rightmove.co.uk

5/5

Trustpilot

Helpful customer service

I asked them to remove images still showing from my previously sold property, they took them off really quickly. Very pleased with the customer service.

Mrs · 20 January 2020

Agent replied · 13 June 2024

Hi Mrs Jones,Thank you for taking the time to leave us a 5 star review.It's great to hear that your enquiry was dealt with really quickly. It sounds like you had a very positive experience with one of our specialists and we'll be sure to pass on your feedback.Please let us know if we can help in the future. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove

1/5

Trustpilot

Impossible to use rightmove on iPad

Impossible to use rightmove on iPad. Pictures won't show. Filters no longer work. Site freezes almost immediately on opening. This has been going on for weeks.

Mrs · 22 August 2019

Agent replied · 13 June 2024

Hi Harriet,Thanks for getting in touch and we’re sorry to hear of the difficulty you’ve had with the performance of the website recently.We’d really like to look into this further for you and help get it sorted. Can you get in touch with by email on talk-to-us@rightmove.co.uk? If you can provide us with some screen shots of what happens when you try and access the website along with the version of your iPad, our specialist teams can investigate this for you.Many thanks,Rightmove.

2/5

Trustpilot

The website filter does not work

The website filter does not work. You select not to show auction properties and still, you see auction properties.

Donatas · 8 August 2021

Agent replied · 13 June 2024

Hi Donatas,Thank you for taking the time to leave us a review.I'm sorry that the app hasn't been working for you properly.I'd like to take a look into the issues you are having. Please could you email us at talk-to-us@rightmove.co.uk or call us on 01908 712300 with more information? Many thanks,Rightmove.

5/5

Trustpilot

I contacted Van Mildert this morning…

I contacted Van Mildert this morning for help with a referencing query and Laura kindly sorted it out for me within minutes!

Nic · 15 December 2020

Agent replied · 13 June 2024

Hi Nic, thank you so much for your kind review , we're so pleased Laura was able to help you so quickly!

5/5

Trustpilot

Excellent service

Excellent service. All staff very helpful and polite and kept me informed tbroughout the process. Very professional company and a swift closure.

Miss · 10 December 2020

Agent replied · 13 June 2024

Hi Lisa, thank you so much for leaving such a kind review about Van Mildert, we really appreciate it!

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Questions about Hughes and Co Lettings Driffield

Has Hughes and Co Lettings won any awards?

Yes. Hughes and Co Lettings won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.

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