Trusted Agent profile · Driffield
★★★★★
1,720 reviews across 2 platforms
18 Exchange Street, Driffield, YO25 6LJ
Hughes and Co Lettings's office in Driffield, at 18 Exchange Street, is rated 3.8 out of 5 across 1,720 reviews on two platforms, including 68 Google reviews rated 4.4.
Tell us what you need and we'll put you in touch. Hughes and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Driffield.
Every review we hold for the Driffield office, from every platform, shown as written. First names only.
5/5
TrustpilotMany thanks Guy!
I was so pleased how well Guy understood and how quickly processed my application !
Hello, thank you for taking the time to leave such a great review. We'll make sure Guy receives your feedback. If you have any further feedback, or suggestions on how we can improve, please do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
5/5
TrustpilotAfter informing Rightmove of my problem…
After informing Rightmove of my problem they quickly resolved it.Excellent service.
Hi Alan, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
5/5
TrustpilotWhat would I do without Rightmove?
I have used Rightmove to purchase many properties over the last 10+ years. Saved me many useless journeys and helped secure my purchases and sales.
Hi David. Thank you for taking the time to leave us a five star review.We are really pleased you had a great experience with one of our specialists. We will be sure to pass your comments over to the relevant person that dealt with your query.If there's anything we can help you with in the future, please don't hesitate to get in touch and we'll be more than happy to help.Have a wonderful Christmas and New Year.Happy home hunting.Many Thanks,Rightmove.
1/5
GoogleStay clear of this company - bodges any maintenance work , then find extremely poor excuses to take your bond.
1/5
TrustpilotMixed service but post lockdown truly…
Mixed service but post lockdown truly arrogant and desperate for income increasing prices by 66% whilst imposing ridiculous restrictions in order to upsell.
Hi Bob,Thank you for your review and we're sorry to hear you feel this way.We'd really like to arrange for our specialist Account Management Team to contact you regarding this if you're an Estate Agent that advertises on Rightmove to discuss this further. If your feedback relates to another service from Rightmove and you're not an Estate Agent, please do let us know.Can you get in touch with us by email confirming the details of your Estate Agency or the service you've received? Our email address is talk-to-us@rightmove.co.uk.Many Thanks,Rightmove
5/5
TrustpilotLewis H
We received very professional and quick customer service from Lewis H. He was very friendly and helpful. Well done! Thank you!
Hey Joanna,Thank you so much for taking the time out to leave such a kind review about Lewis! We 're pleased he was able to help you out today - we've passed on your kind words to him and his team leader!Kind regards,Vicki
5/5
TrustpilotGreat customer service
Great customer service! They took care of everything really quickly and were willing to accommodate personal requests really easily. Thank you!
Hey there, thank you so much for taking the time to leave us such a kind review! I'm so glad the team were able to support you with your requests today! :)
5/5
TrustpilotCan't compliment them enough
Can't compliment them enough Gave me all I needed and more, worked to keep my costs down and support high. Brilliant
Thank you so much for taking the time to leave such a lovely review! We're so pleased the team were able to help you!
1/5
TrustpilotReally flaky on iPad safari…
Really flaky on iPad safari browser....,what have their developers done to it. It used to work fine. Now almost unusable... go back to Zoopla !!!!!!
Hi Elliott,Thank you for taking the time to leave us a review.We're sorry to hear of the difficulty you've had with the website on your iPad. This is something that our specialist teams are aware of and have been working round the clock to get resolved.Our teams realised that the errors with the websites performance relates to a service we receive from one of our third party providers and only some Apple devices are affected. They've been working with our third party provider to come to a long term fix and make sure this doesn't happen again.We recommend using the Rightmove app in the meantime whilst we come to a resolution as this hasn't been affected. If you'd like us to update you when we have confirmation that everything is back up to it's normal high standard, please let us know by email on, talk-to-us@rightmove.co.uk.Many Thanks,Rightmove
5/5
TrustpilotLaura has always been very helpful and…
Laura has always been very helpful and lovely to deal with, she is patient, understanding and quick to respond.
Hello Amy,Thank you for taking the time to leave a positive review for our colleague Laura. Laura always goes out of her way to make every customers day.Best WishesBeth
5/5
TrustpilotGreat service
Great service, took out Tenants Liability insurance and it was explained thoroughly and clearly by Emily before I committed, well done!
Hi Clive,Thank you so much for your kind review and for taking out tenants liability insurance with ourselves. I've passed on your comments to Emily, who I am sure will be delighted!Kind regards,Vicki
5/5
TrustpilotI got in touch with Rightmove regarding…a query regarding my property
I got in touch with Rightmove regarding a query i had..this was resolved very quickly..thank you
Hi David,Thank you for taking the time to leave us a 5-Star review, I’m glad to hear that your query was resolved quickly. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300.Many thanks, Rightmove
5/5
TrustpilotI requested that the photos of my…
I requested that the photos of my property were removed and this was done quickly and without fuss. Thank you.
Hello,Thank you for taking the time to leave us a 5-Star review!If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Happy Home Hunting!Thanks,Rightmove
5/5
TrustpilotSuper friendly and helpful
Bobbie.D was quick to respond to my contact in relation to incorrect property details. Really helpful and friendly. Very impressed with the kind support.
Hi Phe,Thank you for taking the time to leave us a five star review.We're so pleased to hear you had such a great experience with our specialist Bobbie and we'll be sure pass your feedback on to her. We pride ourselves on providing human and friendly responses to all our incoming queries, so this feedback is wonderful.If there's anything you need from us in the future, please don't hesitate to get in touch. Our email address is, talk-to-us@rightmove.co.uk and you can always give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
5/5
TrustpilotBrilliant people
Just completed the set up for my insurance and everything was pleasantly explained to me, very happy with the service
Hello Jamie, Thanks for getting in touch and leaving us such positive feedback. We are glad to know you had such a lovely experience with our staff and service.Best WishesBeth
5/5
TrustpilotPleased with the service
Laura in the Customer Service department was really helpful and answered all my questions with very quick response times.
Hello Colleen,Thanks for taking the time to leave some positive feedback for our colleague Laura. We will make sure Laura and her manager receive your feedback, I'm sure she will be over the moon to know her hard work helps.Best wishesBeth
5/5
Trustpilotquery about an error with my property
I had a query about an error on their website pertaining to my property. This was dealt with very promptly and the issue resolved.
Hi Carolyn,Thank you for taking the time to leave us a five star review. We're so pleased to hear you had such a great experience with one of our specialists when you got in touch with us to report an error. If we can help in the future at all, don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and you can always give us a call on, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
5/5
TrustpilotExcellent service
Excellent service. Responded to my support request within minutes and worked on the issue until it was resolved.
Hello Lara, Thanks for reaching out to give us some lovely feedback. Here at Rightmove landlord and tenant services we understand the importance of striking a fine line between efficiency and dilligence and make sure we apply that ethos to all our work, we are so glad you value the hard work our team put in.Best wishesBeth
5/5
TrustpilotNew home
We bought our home a few months ago and the service you guys gave was excellentThank you
Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
1/5
TrustpilotDisrespectful account managers that…
Disrespectful account managers that don't treat paying client as humans.Update: Now they suspended our account.
Hello,Thanks for taking the time to leave us a review. We're sorry to hear of the experience you had.We've reached out to the Account Managers and they will get in touch with you.Many thanks,Rightmove
5/5
TrustpilotReally fast service and understood my…
Really fast service and understood my request which was implemented straight away, thanks
Hello, Thank you for taking the time to leave us a 5-Star review. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting! Many thanks, Rightmove
1/5
TrustpilotNew website design up today is …
New website design up today is appalling. Not in the least user friendly or in any way as useful as it was yesterday. No need for this mess.
Hi Del, Thank you for taking the time to leave us a review. We're sorry to hear that you don't like the design of our website. We're constantly making changes to improve how user friendly our website is, as well as introducing new features and functionality. Your feedback is important to us and we'd like to more know. If you have a spare moment we'd be grateful if you could email us on customersupport@rightmove.co.uk or call us on 01908 712352. Kind regards, rightmove.co.uk
5/5
TrustpilotPrompt response and offer to look into…
Prompt response and offer to look into my issue
Hello Jane, Thank you for taking the time to leave us a 5-Star review. If we can help with anything, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Many thanks, Rightmove
5/5
TrustpilotContacted RLTS team today and Laura…
Contacted RLTS team today and Laura McKimmie replied to my enquiry almost inmidiately. Very professional and efficient service.
Hello Maria, Thanks for taking the time to provide some feedback for your dealings with Laura and the RLTS team. Laura always goes above and beyond for all of our customers.We will ensure your feedback is passed on to Laura.Best wishesBeth
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