Every review we hold for the Driffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI used this site whilst searching for a …
I used this site whilst searching for a flat in Hitchin, herts. The site was easy to use and i found the flat i was after.
Chris · 7 July 2017
Agent replied · 13 June 2024
Hi Chris, Thank you for your great feedback!Kind regards,rightmove.co.uk
★★★★★ 5/5
TrustpilotI really appreciate that you understand…
I really appreciate that you understand the meaning of your work and that you go beyond your limits to satisfy the demand.
Veroska · 28 January 2020
Agent replied · 13 June 2024
Hi Veroska,Thank you for your 5 star review.It's fantastic to hear that you feel there was an understanding with your enquiry. Even in instances where we can't do anything specifically from our end to help, we will always try to point you in the right direction and it's lovely to hear that this worked for you.If there's anything we can do to help moving forward, you can always give us a call on 01908 712300 or, drop us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks, Rightmove
★★★★★ 5/5
TrustpilotQuick repose and very quick action
I asked Rightmove to do me an unusual favour and they acted with speed and kept me fully informed.Great service!
SGL · 11 September 2020
Agent replied · 13 June 2024
Good Morning,Thank you for your 5-star review. We're so pleased to hear you were helped quickly and was kept informed, this is exactly what we like to do. If there's anything else we can do to help in the future please get in touch on 01908 712300 or talk-to-us@rightmove.co.uk. Happy Home Hunting. Many Thanks, Rightmove.
★★★★★ 5/5
TrustpilotExcellent customer service
Contacted Rightmove for some help and they were so prompt even though it was over Christmas. Really impressed with the customer service.
Lulu · 2 January 2020
Agent replied · 13 June 2024
Hi Lulu.Thank you for taking the time to leave us a five star review.It's fantastic to hear that you received prompt service over the festive season. It sounds like you had a really positive experience with one of our specialists.If there's anything we can do for you in the future, please let us know.Happy home hunting.Many Thanks,Rightmove.
★★★★★ 4/5
TrustpilotMegan Brooke with right move was…
Megan Brooke with right move was extremely helpful, lovely bubbly personality and so kind !!
Rebecca · 4 October 2021
Agent replied · 13 June 2024
Hello Rebecca,Thank you so much for your amazing feedback for our colleague Megan. We agree, Megan is a valued member of the team that always goes above and beyond for our customers, we will make sure her and her manager get your feedback.Best wishesBeth
★★★★★ 4/5
TrustpilotDanielle has an excellent telephone manner
I was speaking to Danielle this afternoon and felt we had a very good rapport. She was very helpful.
Sinta · 4 December 2020
Agent replied · 13 June 2024
Hi Sinta, thank you so much for your positive review and your kind words about Danielle! We really appreciate it!
★★★★★ 5/5
TrustpilotGreat platform for selling your property
Our agent listed our property in Rightmove and we sold it in just 1 week time. Great job ;)
Alex · 1 December 2020
Agent replied · 13 June 2024
Hi Alex,Thank you for your 5 star review.Congratulations on getting an offer on your property and it's fantastic to hear it happened so quickly, we wish you all the best with your move.If there's anything we can help with in the future, please don't hesitate to get in touch. Our contact number is 01908 712300 and our email address is talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotLaura's been fantastic dealing with any…
Laura's been fantastic dealing with any queries I've had, always very responsive and proactive with her approach.
Tom · 7 May 2021
Agent replied · 13 June 2024
Hello Tom,Thanks for leaving such a positive review for our colleague Laura, she always goes out of her way to make a customers day and we will make sure you feedback is passed on to her and her manager.Best wishesBeth
★★★★★ 5/5
TrustpilotA very swift and successful experience…
A very swift and successful experience without delay.Very pleased the way it was carried out and thanks toDanielle.
Surreyman · 11 February 2021
Agent replied · 13 June 2024
Hello there,Thank you for taking the time to leave such a kind review! We really do appreciate any and all feedback, especially when it refers to a member of our team specifically. We'll pass your comments onto Danielle and her team leader, and thank you again, we're glad Danielle was able to help you today.Kind regards,Vicki
★★★★★ 4/5
TrustpilotDoes what its supposed to
I am using Zoopla, Prime Location and Rightmove and Rightmove seems to have the most listings although i would question the accuracy of the mortgage calculator.
Neil · 21 October 2016
Agent replied · 13 June 2024
Hi Neil, Firstly we're wanted to apologise for the delay in getting back to you. We are active on Trust Pilot as of this week. We'd like to thank you for leaving us a 4* review. The mortgage calculator is intended as a guide only and we recommend speaking with a lender for 100% accurate figures. If you'd like any assistance in future, please call us on 01908 712352.Kind regards, rightmove.co.uk
★★★★★ 5/5
TrustpilotWas calling with guy named Michael and…
Was calling with guy named Michael and helped me a lot
Martin · 25 April 2022
Agent replied · 13 June 2024
Hi Martin, thanks for taking the time to leave us such a great review. If you have any further feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
★★★★★ 1/5
Trustpilotslowest website on the internet
If you want to view overseas properties the Rightmove app will direct you to their website. As others have already pointed out, this has been a steaming pile for weeks now and the grindingly slow performance should be the cause of huge embarrassment to the business. Sort it out and make it usable again!
Peter · 5 October 2019
★★★★★ 5/5
TrustpilotGreat communication
Great communication from Laura McKimmie.Did set up an insurance in no time, very happy with the experience.
Dennis · 7 April 2021
Agent replied · 13 June 2024
Hello Dennis, Thank you for leaving a lovely review for our colleague Laura. We will make sure to pass this on to Laura and her manager and I'm sure she will be happy to hear you were so thrilled with the service.Best WishesBeth
★★★★★ 5/5
TrustpilotRequested internal photos to be removed…
Requested internal photos to be removed after rental back in 2014. This was activated very promptly. Excellent response.
Peter · 21 December 2020
Agent replied · 13 June 2024
Hi Peter,Thank you for your 5-star review.It's so great to hear the images were removed quickly and you had a great response. If there's anything else we can help with in the future, please dn't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Happy Home Hunting.Many Thanks, Rightmove.
★★★★★ 5/5
TrustpilotVery good special especially eve for…
Very good special especially eve for sorting everything so quickly
Nathan · 18 May 2022
Agent replied · 13 June 2024
Hi Nathan, thanks for taking the time to leave us such a great review. I will be passing your feedback over to the relevant team. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove
★★★★★ 1/5
TrustpilotRightmove rubbish search draw function
has anyone tried the function to draw your own search area on Rightmove........what a piece of junk
Mike · 11 March 2021
Agent replied · 13 June 2024
Hi Mike,Thank you for taking the time to leave us a review.I'm sorry that you find the draw a search a piece of junk. I have passed your feedback over to our developers. If there's anything else we can help with, please do get in touch at talk-to-us@rightmove.co.uk or call 01908 712300. Many thanks,Rightmove.
★★★★★ 5/5
TrustpilotVery good web site and the customer…
Very good web site and the customer service is excellent (Bobbie). I would recommend to anyone buying or selling a property.
Robert · 7 January 2020
Agent replied · 13 June 2024
Hi Robert. Thank you for taking the time to leave us a five star review.We're so pleased that you had a great experience with one of our specialists and that your query was dealt with so well. We will ensure that the feedback you have provided us with, is shared with Bobbie. If there's anything we can help with in the future, please don't hesitate to get in touch on talk-to-us@rightmove.co.uk or, 01908 712300.Happy home hunting.Many Thanks,Rightmove.
★★★★★ 5/5
TrustpilotCan I thank you to jodie she has been…
Can I thank you to jodie she has been so helpful what a wonderful kind person
Josh · 24 May 2021
Agent replied · 13 June 2024
Hello,Thank you for taking the time to leave us a 5-Star review.If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.Happy Home Hunting!Thanks,Rightmove
★★★★★ 5/5
TrustpilotVery helpful customer care department
Very helpful customer care department, got back to me via email quickly and with a thorough answer to my query.
Jonathan · 12 May 2020
Agent replied · 13 June 2024
Hi Jonathan,Thank you for your 5 star review.It sounds like you had a very helpful reply from one of our specialists and we'll be sure to share your feedback with them individually.Please let us know if we can help with anything in the future. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove
★★★★★ 1/5
TrustpilotLots of buyers do not receive enough…
Lots of buyers do not receive enough information prior to selecting a property And that is Rightmove responsibility to police agents
Alan · 4 January 2020
Agent replied · 13 June 2024
Hi Alan,Thank you for taking the time to leave us a review and we're sorry to hear you feel this way.All properties on our website are uploaded and managed by the Estate Agent themselves, it's not something we do for them at all.We aren't a governing body at Rightmove which means we don't have the authority to instruct an agent on how to upload and manage their advertisements. The governing bodies for agents in the UK are, The Property Ombudsman and The Property Redress Scheme who both have regulatory and enforcement powers that we don't ourselves.Although we aren't a regulatory body, we have a specialist Data Quality Team in place that can investigate queries that are raised to them in relation to adverts that don't accurately represent a property in the correct way. You can contact our specialists on dataquality@rightmove.co.uk.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotExcellence
I have been very impressed with Rightmove from the initial information process to Laura Neri helping me dealing with online issues. Patience personified and highly professional. Many thatanks
Richard · 8 September 2023
★★★★★ 5/5
TrustpilotBrilliant service
Brilliant service! They had to dig in to find the information I required but very committed to helping customers. thanks, Rightmove.
Naveed · 19 December 2019
Agent replied · 13 June 2024
Hi Naveed,Thank you for taking the time to leave us a 5 star review.It's amazing to know you had such a brilliant experience with one of our specialist and we're so pleased we could help with your query.Let us know if there's anything we can do to help in the future and have a lovely Christmas.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotExcellent Service
Excellent service, fast and efficient and lovely to deal with over the phone. Would highly recommend
Genna · 13 May 2021
Agent replied · 13 June 2024
Hello Genna, Thanks for leaving such a glowing review of our service, here at Van Mildert we work really hard to make everyone's experience as stress-free as possible and we are thrilled to learn of your positive experience with us.Best wishesBeth
★★★★★ 5/5
TrustpilotVery impress with prompt response
Very impress with prompt response, giving these difficult times, when everyone is busy. Also appreciate suggestion provided in the meantime.
Joyce · 28 April 2020
Agent replied · 13 June 2024
Hi Joyce, Thanks for the 5 star review. We are pleased to hear your query was dealt with promptly. If there's anything else we can help with in the future please don't hesitate to get in touch. Our email address is, talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy Home Hunting. Many Thanks,Rightmove.
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