Every review we hold for the Driffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent experience
We had a very nice experience with the Company so far.The communication was clear and everything went out smoothly. Thank you!
Paolo · 30 November 2020
Agent replied · 13 June 2024
Thank you for your review, Paolo! We are so pleased you have had a positive experience with Van Mildert.If there is anything else we can help or support you with, please feel free to get in touch with a member of the team who will be happy to help!
★★★★★ 5/5
TrustpilotGreat
Great, speedy response from Hannah BarnesCustomer Care Specialist . Excellent . from J Taylor
Jason · 16 March 2022
Agent replied · 13 June 2024
Hello, thank you for taking the time to leave such a great review. We'll make sure Hannah receives your feedback. If you have any further feedback, or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
★★★★★ 5/5
TrustpilotExtremely friendly and polite
Extremely friendly and polite. They've made the transition period of moving into a new rental property feel incredibly easy.
Joseph · 7 May 2021
Agent replied · 13 June 2024
Hello Joseph, Thanks for leaving such kind words about the service you received from us in your property application. We can appreciate moving homes can be a stressful process and try our hardest to remove as much of that stress as possible.Good luck in your new home.Best wishesBeth
★★★★★ 1/5
GoogleShocking company; works for landlords who cut corners and makes up stuff just to swallow your bond! STAY AWAY!
Jack · 26 May 2024
★★★★★ 5/5
TrustpilotGenerally a good service and website
Generally a good service and website, always my first port of call when house hunting.
San · 8 January 2022
Agent replied · 13 June 2024
Hello,Thank you for taking the time to leave us a 5-Star review.If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300.Happy home hunting! Many thanks, Rightmove
★★★★★ 2/5
TrustpilotI need to rent a dog friendly property…
I need to rent a dog friendly property but Rightmove does not help with this.
Lisa · 7 January 2022
Agent replied · 13 June 2024
Hi there, Thanks for your review. We're always working on ways to improve out search function and I will pass this feedback on for you. In the meantime, you are able to use our "keyword sort" feature on the search page to filter properties that allow pets to appear at the top of your searches. If you need any help with this, please get in touch at talk-to-us@rightmove.co.uk or call us on 01908 712300Many thanks,Rightmove
★★★★★ 5/5
TrustpilotCommunication and details received for…
Communication and details received for the policy and what was on offer was very clear and nicely priced.
Kelly · 22 June 2021
Agent replied · 13 June 2024
Hello Kelly,Thank you for leaving such a positive review. We really do understand how important it is for insurance to be clear, transparent and at a price that doesn't break the bank ! We are so glad your happy with the service.Best wishes Beth
★★★★★ 5/5
Trustpilotfriendly and helpful staff
We've spoken to Rachel and David both of whom were very friendly, helpful and quick at getting back to us.
Fanny · 13 January 2021
Agent replied · 13 June 2024
Hi Fanny, thank you for taking the time out to leave such a positive review and for your kind words about Rachel and David - we really appreciate it and we know the feedback really means the world to the team!
★★★★★ 5/5
TrustpilotDavid Lough did an excellent job in…
David Lough did an excellent job in explaining things to me and in walking me through the process. Thank you!
Gerard · 12 January 2021
Agent replied · 13 June 2024
Hi Gerard,Thank you for taking the time out to leave such a kind review about our colleague David! We think he's pretty excellent too - and we're so glad he was able to help you.
★★★★★ 5/5
TrustpilotRightmove on iPhone location
Rightmove on iPhone doesn’t allow me to enter a location ok on iPad but not iPhone Has been sorted now
Basketweb · 11 January 2021
Agent replied · 13 June 2024
Hello,Thank you for taking the time to leave us a review.We're so pleased to hear you're now able to search ok on the iPad and iPhone.If there's anything else we can do to help please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.ukMany Thanks,Rightmove
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, professional with clear understanding of my needs with my home insurance, very helpful. Would highly recommend
Denise · 16 June 2021
Agent replied · 13 June 2024
Hello Denise,Thank you very much for such a positive review. We understand that everyone has different needs when their moving into their new home and we are glad to know we were able to help you out.Best wishesBeth
★★★★★ 5/5
TrustpilotA happy experience.
I am very happy with the services provided. Effective, friendly, professional and polite. Communication has been excellent.
Helge · 19 August 2021
Agent replied · 13 June 2024
Hello Helge, Thank you for reaching out to provide some positive feedback on your experience with us. We work continually to make sure our service is as stress-free and simple as possible. Our staff take great pride in the service they provide.Best wishesBeth
★★★★★ 5/5
TrustpilotOutstanding Customer service received…
Outstanding Customer service received from Consumer Specialist, Bobbie Dunne. Very thoughtful and empathetic about my situation. A massive Thank you and best wishes.
Hayyan · 28 January 2020
Agent replied · 13 June 2024
Hi Hayyan,Thank you for your 5 star review.It's great to know you received outstanding service from Bobbie and that she was thoughtful and empathetic towards your personal circumstances. We'll be sure to pass your feedback on to her for you.Please let us know if we can help in the future and you can always give us a call on, 01908 712300 or, pop us an email on talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
Trustpilotvery professional and communication was…
very professional and communication was great! thank you so much :)
Farah · 4 July 2022
Agent replied · 13 June 2024
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300.ThanksRightmove.
★★★★★ 5/5
TrustpilotReally helpful explained everything…
Really helpful explained everything thoroughly. No pressure to purchase attached to call .
Susan · 29 March 2022
Agent replied · 13 June 2024
Hello, thank you for taking the time to leave us such a great review. If you have any further feedback, or suggestions on how we can improve, please do drop us an email at talk-to-us@rightmove.co.uk, or give us a call on 01908 712300 - we'd love to hear from you. Many thanks, Rightmove
★★★★★ 5/5
TrustpilotWe have just transferred to Van Mildert…
We have just transferred to Van Mildert from our previous referencing company. We couldn't recommend them enough much better service.
Laura · 8 December 2020
Agent replied · 13 June 2024
Hi Laura, thank you so much for your kind review, we really appreciate it! We hope you're still enjoying the service - one of our customer success team will be in touch with you to see how things are going, if they haven't already!
★★★★★ 5/5
Trustpilot5 star excellence.
The service was excellent and the staff were very helpful, I cannot fault them.
Mr · 19 January 2022
Agent replied · 13 June 2024
Hello, thank you for taking the time to leave us such a wonderful review. It's so nice to hear you've had a great experience through us. Many thanks, Rightmove
★★★★★ 5/5
TrustpilotPrompt and helpful
I had problems logging into the Rightmove app. My email request for help was promptly dealt with and the problem solved.
Customer · 27 July 2020
Agent replied · 13 June 2024
Hello,Thank you for your 5 star review.It's great to hear that one of our specialists was able to resolve the experience you were having with the app and that it was dealt with so promptly.If we can help with anything in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotExcellent service from Rightmove
Excellent service from Rightmove. They answered my email query very quickly and clearly. I also spoke to a representative who was equally helpful.
Peter · 8 November 2019
Agent replied · 13 June 2024
Hi Peter,Thanks for taking the time to leave us a 5 star review. We're so pleased to hear you had a great experience with one of our specialists and we'll make sure your feedback is shared with the relevant person.If there's anything we can do to help in the future, you can give us a call on 01908 712300 or, send an email to talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
★★★★★ 5/5
TrustpilotGreat service
Used Rightmove while renting, buying property. Also recently contacted them directly with an issue and they were prompt and helpful in their response.
Ania · 1 November 2019
Agent replied · 13 June 2024
Hi Ania,Thank you for taking the time leave us a 5 star review.It's lovely to know that we've been a part of your home hunting journey more than once and the experience you've had with one of our specialist was to a high standard.If you need any help in the future, feel free to contact us on 01908 712300 or, talk-to-us@rightmove.co.uk.Happy home hunting.Many Thanks,Rightmove
★★★★★ 1/5
TrustpilotPoor new website: Concur with other reviews
Concur with other reviews, New website really poor compared to the old one. Are their management listening to the public?
Steve · 26 October 2020
Agent replied · 13 June 2024
Good Morning Steve, Thanks for getting in touch and sharing your feedback on our recent changes to the website. We've shared your comments with our specialist development teams to take into consideration for you.Many Thanks, Rightmove.
★★★★★ 5/5
TrustpilotFriendly
Friendly, informative and efficient
Peter · 7 March 2023
Agent replied · 13 June 2024
Hi Peter, thanks for taking the time to leave us such a great review. If you have further feedback or any suggestions on how we can improve, please do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove
★★★★★ 1/5
TrustpilotI hate the new app
I hate the new app as it’s not very user friendly and frustrating, please go back to the old format
Anonymous · 24 October 2020
Agent replied · 13 June 2024
Good Morning,Thank you for your getting in touch and leaving us a review. Sorry to hear you don’t like the changes, is there any feedback you’d like me to pass on to our specialist team?Many Thanks,Rightmove.
★★★★★ 5/5
Trustpilotimmediate and positive
Notified them of an error in the listings and had an immediate and positive response. Far better than I would have imagined.
Colin · 1 February 2020
Agent replied · 13 June 2024
Hi Colin. Thank you for taking the time to leave us a five star review.We are really pleased you had such a great experience when you got in touch with us. We'll definitely pass your feedback onto the specialist you spoke with for you.If there's anything we can do to help in the future, you can always get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.
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