Trusted Agent profile · Downham Market
★★★★★
275 reviews across 1 platform
2 Market Place, Downham Market, PE38 9DE
William H Brown's office in Downham Market, at 2 Market Place, is rated 4.7 out of 5 across 275 reviews on 1 platform, including 275 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. William H Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downham Market.
Every review we hold for the Downham Market office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service from both Sophie and Ben- nothing was too much trouble and they were informative, efficient and highly personable. I would recommend them each and every time :)
Thank you so much for the 5 star review! We’re so glad to hear you had a great experience with our Lettings team!
5/5
GoogleShannon was extremely helpful and worked diligently to provide me with all the information I needed to make my move to a rental property go smoothly. Thankyou !PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleShannon Tinkler was amazing for us, everything was sorted for when we moved in and really reduced the stress of it all. Couldn't have asked for a better service, she's fab!
5/5
GoogleIncredibly friendly and professional staff, felt like I was in good hands with them
Hi Jodie, thank you for your kind words! We are delighted to hear that you had a positive experience with our friendly and professional staff. Best wishes, Lucy, Customer Relations.
5/5
GoogleShannon and Ben were very helpful and just as excited as we were when moving to a new house. They were prompt and professional. Would definitely recommend their services.PositiveResponsiveness, Professionalism
5/5
GoogleWilliam h brown have been great especially Abigail and Ben on sorting everything out to make the move into our new rental home run smoothly. Keeping us updated. I would recommend them to anyone.
5/5
GoogleGreat work, always got back to me in a timely manner and listened to what I wanted throughout the whole process of selling my house. Very good with communication.
Thank you so much for the 5 star review! We wish you & your family all the best in your new home!
4/5
GoogleA quick thanks to Ben and Shannon at William H Brown in Downham Market, for their excellent assistance in finding me a tenant. Recommended. Patrick.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleShannon was very communicative and adaptable, especially as my move was quite stressful with being over a long distance. Very impressed. Thank you for all your help!PositiveProfessionalism
5/5
GoogleVery pleased with the service Abigail and Ben were most helpful and very professional. Would definitely recommend WH Brown to friends and family. A big thank you to you both.
5/5
GoogleGreat help in renting my property from start to finish. Answered any questions I had. Found me great tenants within a couple of days.PositiveResponsiveness
Thank you so much for the 5 star review! We're so glad to hear that you had a great experience with our lettings team.
1/5
GoogleThis has been the worst selling experience we have ever had. Wm H Brown marketed our property well & found us a buyer quickly but after that we had absolutely no communication from them for 4 months!! At no time were we kept informed of how the sale was progressing. We accepted the offer in early April. When we were still waiting for a completion date by mid July we went into the office to find out what was going on as emails & phone calls weren't acheiving anything. On producing our file (eventually) it revealed that this was the first client contact in over 3 months!! So much for the contract stating they would keep us informed of progress!! We were misled. Having been told we had cash buyers keen to move in by June we were never told that the buyers later decided to get a mortgage which was going to delay proceedings. Until August!! Basically we have been ignored by Wm H Brown & the only information we received has been by us chasing them. They took a large chunk of commission for doing nothing!! We will never use Wm H Brown again nor recommend them to anyone!!
5/5
GoogleVery professional estate agents with a great team of people. Helpful and responsive, they helped us find our fantastic new home.
Thank you so much for the 5 star review! We wish you all the best in your lovely new home!
5/5
GoogleThank you Ben gave us a great service and got things sorted really quickly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBen was brilliant, sorted everything for us amazingly!
5/5
GoogleCouldn't ask for a more a more enjoyable and professional experience. From aranging viewings to getting our new keys we were well informed by staff and guided through the process every step of the way which eased alot of the stress that comes with finding a new home. Would highly recommend this branch of William H Brown and if they are the standard for all branches then there is no other choice when in comes to an estate agents.
5/5
GoogleAlthough the property we viewed didn’t quite tick all our boxes, Will, the agent who showed us round, was polite, knowledgeable and keen. 10/10 WHB. He is an asset to your company.
Thanks for giving our William H Brown team a five-star review. If we can help with anything else please give us a call.
5/5
GoogleMassive thank you to the team at Downham William H Brown, from start to finish I was looked after during unprecedented times. From the initial call I made it was professional. Despite staff changes, Joe took control and lead me through the process immaculately. Following this Karen provided a smooth sale, and kept me informed throughout. Great experience of buying my first home, hope to use for future purchases! HarryPositiveProfessionalism
5/5
GoogleDon’t usually write reviews but in this case would like to thank Joe and the team for fantastic service from start to finish. Nothing was too much trouble.
5/5
GoogleBen and Abbey were terrific in making our experience with W.H Brown as stress free as possible, and with a smile. Thank you to them
5/5
GoogleI was shown around a house in littleport by Abi who was fantastic, very kind, polite, friendly and answers any questions is had. I’m very happy and would definitely recommend her and the branch to someone who is looking to rent a house.
Thank you so much for taking the time to leave us such a great review and recommendation. We're delighted to hear that Abi from the Downham Market team provided a five-star service!
5/5
GoogleBest estate agents, Ben and Sophie both extremely helpful and have been amazing to be under, couldn't recommend enough!
Thank you for the 5 star review! We are so pleased to hear that you received a great service from our lettings team!
5/5
GoogleThroughout the process we found all the staff to be friendly and professional and whilst, hindered by the pandemic, it took sometime to sell, we were confident that the measures taken would keep us safe.
Thank you so much for the 5 star review! We’re so glad to hear you enjoyed your experience with us.
5/5
GoogleFantastic experience with Ben & Sophie. Far superior to other agents in the area in my opinion. Attentive , professional,yet remaining friendly and approachable . Need a little alteration /discussion nothing is too much for this fantastic pair ! Well done and thankyou for my new home 🏡 😀 …
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Tell us what you need and we'll put you in touch. William H Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downham Market.
