5/5
GoogleBrilliant service provided by brilliant personable people. First time moving and they could not have been better. Highly recommend if you're in the area
Trusted Agent profile · Downham Market
William H Brown Downham Market reviews
★★★★★
275 reviews across 1 platform
2 Market Place, Downham Market, PE38 9DE
William H Brown's office in Downham Market, at 2 Market Place, is rated 4.7 out of 5 across 275 reviews on 1 platform, including 275 Google reviews rated 4.7.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. William H Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downham Market.
Reviews
Every review we hold for the Downham Market office, from every platform, shown as written. First names only.
Google5/5
GoogleBen and Shannon couldn't have done more to help us find the best tenant for our property. Have been using William Brown to let our house for last 5 years and have always found their service to be excellent
5/5
GoogleExcellent service, especially considering I had two cats to home too. This was not a problem for Abigail who kept me updated and was always working hard to find suitable properties to rent. I would always recommend pet owners to William H Brown.
5/5
GoogleShannon and Ben in the William H brown Downham market branch have handled our tenancy with great professionalism. Despite the uncertain times everything proceeded swimmingly. I was updated on a regular basis. I would strongly recommend their services.
5/5
GoogleExcellent service from Shannon especially, and from Ben. Handled efficiently and always on time. Always responded to queries and took care of everything in a professional and efficient manner. Would highly recommend to use this company!!!PositiveResponsiveness, Professionalism
5/5
GoogleGreat team to work alongside nothing is ever too much trouble and staff will always go the extra mile. Certainly recommend
3/5
GoogleNot bad could be better think they are all about the same
Agent replied · 19 June 2024
Hi, thank you for taking the time to provide feedback for our team. These reviews are essential for us to further improve our customer service and to ensure we provide the best possible work for every customer.
5/5
GoogleAs tenants, and having had a bad experience with another lettings agent, it is refreshing to come across the courtesy and professionalism of the staff at William H Brown. We are very happy with the efficient and pleasant way the tenancy is being managed.
5/5
GoogleBrilliant service and really helpful people. Highly recommend this branch
Agent replied · 19 June 2024
Thank you so much for taking the time to leave us a five-star review.
5/5
GoogleDelighted with the service from Ben and Shannon throughout finding my new home. Especially as things changed last minute, they pulled the stops out to ensure a smooth hand over of the keys. Thank you.PositiveProfessionalism
5/5
GoogleGreat experience letting our property through Ben and Shannon. The house was let quickly and exactly to our requirements, all paperwork quickly processed, etc. Would definitely recommend them.PositiveProfessionalism
1/5
GoogleRating only, no written review.
Agent replied · 12 October 2026
Thank you for your feedback and we’re sorry if you’ve had a difficult experience. We’d like to know more about this so please email us at complianceresidential@sequencehome.co.uk and we’ll happily look into this for you.
5/5
GoogleExcellent service throughout. Made everything very easy, found multiple potential tenants within days. I would highly recommend.
5/5
GoogleThankyou to all at William H Brown, Downham Market. Your help with our strange rental situation was fantastic, when all the other agents couldn't or wouldn't help us you came through and saved the day, many many thanks for everything.
5/5
GoogleStrongly recommended. We found the staff at WH Brown to be very supportive, knowledgable and professional in guiding us through the process of bringing a property to market and letting it.PositiveResponsiveness, Quality
4/5
GoogleFriendly and helpful staff.
Agent replied · 19 June 2024
Thank you so much for taking the time to leave us a five-star review.
5/5
GoogleOutstanding service from Ben And Shannon from start to finish. We were always kept informed and updated. Very professional team made the whole process much less stressful .Would definitely recommend.
5/5
GoogleWe could not be more pleased with the service provided. I can not recommend them enough. Ben and Shannon gave us outstanding service.
5/5
GoogleI have been using W.H.Brown for letting my properties for a number of years now! The service is first class, Ben and Abigail are very professional. I would recommend them, thank you.
4/5
GoogleNot often do I meet people that go above and beyond in my business life, it’s rare nowadays. But people like Richard Carter make all the difference. I would recommend you give him a call.
5/5
GoogleWe have just purchased our dream home through William H Brown in Downham Market and they couldntc have been more accommodating and helpful. Megan in particular should be applauded for all her efforts.
5/5
GoogleJust a big thank you for Ben and colleagues. Helping us get a tenant for our first rental property. Helped guided us all the way through.
5/5
Googleabbie and ben from the lettings department couldn't have been more helpful! great estate agents, very friendly and helped us out massively, highly recommend!! makes the whole process so much easier.
5/5
GoogleSold my house through WHB in Downham Market, excellent customer serivce throughout - very reasonable fees and a pleasure to deal with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. William H Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downham Market.
