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★★★★★
289 reviews across 3 platforms
5 Cleeve Wood Road, Downend BS16 2SF
Part of CJ Hole, see every office.
CJ Hole's Downend office at 5 Cleeve Wood Road is rated 4.8 out of 5 across 289 reviews on three platforms, including 212 Google reviews rated 4.8. Checked 9 October 2026.
Here at CJ Hole Downend, we're exceptionally proud to provide a specialist estate and lettings agency service to the local communities of Downend, Staple Hill, Emersons, Winterbourne and Pucklechurch. Managing Director Chris Hill is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Lettings Agents (ARLA). Along with his highly dedicated team he boasts a wealth of property experience, and is not only passionately committed to the industry, but has a genuine desire to deliver the very best service at all times. With expertise spanning every element of estate agency we are able to provide a comprehensive sales, lettings and property management service. Operating from our conveniently located office within the popular shopping district of Downend's Cleeve Wood Road, we are independently run with local people providing in-depth knowledge of this fantastic area of Bristol. We have a wide range of properties available for both sale and rent covering Downend and the surrounding suburbs. So whether you're a looking to purchase or rent your next home, or are seeking an experienced agent to manage a property, or portfolio of properties, on your behalf - we're here to help, so do get in touch.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
GoogleThank you Cameron , excellent addition to CJ hole , kind and well mannered, ask for Mr Johnson and you won’t be disappointed with his work rate and tenacity
Thank you for your positive review and feedback regarding your recent experience at Cj Hole with Cameron. The Team at CJ Hole Downend.
5/5
GoogleWe found Cj Hole Downed, very helpful when it came to buying our first home. Tom is a brilliant salesman and goes above and beyond when we had any questions we needed answered, he had effective communication and ensured we were kept in the loop at all times during the first stage walking us through exactly what we needed to do. The communication between ourselves and the whole team was very fast flowing and they were very helpful. And an added bonus we managed to complete in just under 2 months!
5/5
GoogleRecently sold our house through CJ Hole Downend. After a very long winded, difficult process with solicitors, they remained friendly, helpful and persistent to insure completion. Our move manager was Lucy Webster, who was amazing and so patient with us, and she completely went above and beyond to make this move happen. Very big thank you to Rowena and David also for being really informative, constantly following up and listening to us vent at times. Very glad we chose them and would definitely recommend.
Hi Lucy, thank you so much for the lovely review and your patience in the sale, you have been fantastic sellers and we wish you all the best for your move. The team at CJ Hole Downend.
5/5
GoogleCJ Hole, Downend are wonderful estate agents that I would have no hesitation in recommending. Each and everyone of the team worked above and beyond our expectations in order to get the sale of our house through, along with the purchase of our new home. They are a great team who guided us through the stresses, always keeping us informed, so professional and yet so friendly. With special thanks to David who found our dream home and made it all happen and everyone else in the branch who ensured the journey was as smooth as possible. Thanks to you all. You are amazing!
Thank you for the lovely review. Its been a pleasure and we are over the moon for you both. Wishing you all the best in your new home.
5/5
GoogleAs buyers going through a long and stressful buying process we were well looked after by the team including Lucy, Pascha, Rowena, Tom and Louis. Their progression was proactive and when I called they were quickly able to tell me the latest update. Thanks!
Hi Simon. Thank you for your kind review, it has been our pleasure assisting you with your purchase and we wish you all the best in your new home. The team at CJ Hole Downend.
5/5
GoogleWe had an exceptional experience with CJ Hole, and Rowena was absolutely fantastic! She went above and beyond to guide us through the process of buying our property, making everything smooth and stress-free. Her professionalism, knowledge, and patience were outstanding, and we felt supported every step of the way. We can’t recommend Rowena highly enough, thank you for all your help!
Hi Eli, Thank you for the amazing review. Rowena and the team very much appreciate your kind words and we wish you all the best in your new home. Thank you, Rowena and the team at CJ Hole Downend.
5/5
GoogleCannot recommend the team at C J Hole Downend highly enough. They were the agent for our purchase and were extremely helpful to us over the 9 months it took to complete on our dream property. Special mention to Manager David who was with us from day 1 and Lucy the Senior Sales Progressor who both navigated a very bumpy road in a helpful and professional manner. Thanks so much to you both and the rest of the team who assisted along the way. We appreciate everything you did to assist us.
Thank you so much for your kind words. We are all very pleased for you and the family. We wish you the best of luck with your move and for the future. Team at CJ Hole.
5/5
GoogleJulie was very helpful and made the whole process much smoother, thank you!
Hi Ed, thank you for your five star review, it has been a pleasure assisting you with your move. The team at CJ Hole Downed
5/5
GoogleThe whole team at C J Hole have been incredible from start to finish, from the honesty and advice at the start all the way through to managing offers and especially the sales progression. Everyone I dealt with was professional, knowledgable and extremely helpful. They went above and beyond with excellent service and I would highly recommend them
Hi Darren, it has been a pleasure assisting you with your sale and we are very grateful for your five star review and happy to have been able to assist you with your move. Many thanks from the team at CJ Hole Downend.
5/5
GoogleMade the whole process so easy and stress free. Pascha was a pleasure to deal with and always on hand to help.
Thank you Jake, your review is very much appreciated from all the team and Pascha at CJ Hole Downend.
5/5
GoogleReally positive and professional service from the whole team at CJ Hole, Downend! A huge thanks to Lucy, Lois, Rowena and David for all their support in helping us buy our new house and home. A particular positive part of the experience with CJ Hole, Dowend was all the support and amazing communication we received from Lucy, Senior Sales Progressor. She understood and guided us through the purchase process and helped us understand the importance of all the steps involved on a hugely professional yet personal level. She is a great assest to this team and I can not thank her enough for the effort, time and dedication she provided.
Hi K G, thank you for taking the time to leave this amazing review. Lucy really appreciates the kind words that you have left and it has been a pleasure assisting you with the purchase of your new home and congratulations again. - The team at CJ Hole Downend
5/5
GoogleI have just purchased a property and CJ hole Downend were the sellers agent. I am really impressed at how professional they are. The people I had contact with were Lucy and Paige. They answered my queries quickly and efficiently. They were really kind too. I would certainly recommend them to anyone selling a property.
Hi Kathryn, thank you for your amazing review, from Lucy, Paige and all the team at CJ Hole Downend.
5/5
GoogleIve been searching for a property for quite some time, its been a really stressful journey but CJ Hole has been incredible in the process. Very knowledgeable and helpful team, Anmol has been amazing especially when showing me around properties and helping to find properties that suit my needs.
5/5
GoogleWe had a very stressful move (Due to searches and Land Registry), but Pascha, Lucy and Lois were brilliant the whole way through. Without them, I would not have been able to navigate this process or keep my sanity in check.
Hi Craig, thank you for your review and congratulations on your move, its been a journey and I am glad we have been able to make it more comfortable for you. The team at CJ Hole Downend
5/5
GoogleThe team at C J Hole Downend were fantastic throughout the whole process of selling my Frenchay home. All interested parties were vetted and confirmed proceeds to speed up the process. We were kept in the loop at all times and the team really went above and beyond. Special thanks to Rowena, Lois, Lucy, Louis and David. If I forgot any, please accept my apologies !! Thanks again.
Hi Rob. Thank you for your amazing review, wishing you all the best for the future. Team at Cj Hole Downend.
5/5
GoogleAbsolutely brilliant estate agents, solid communication, highly recommend. David Whitmee is professional and efficient.
Thank you Mike. Much appreciated, it's been a pleasure assisting you over the last few weeks. The team at Cj Hole.
5/5
GoogleCarys played a crucial role in expediting our paperwork for renewal, ensuring a smooth and efficient process. The agency, particularly Tilly, provided exceptional support in finalizing our lease while transitioning from overseas. Their assistance made the entire experience seamless and stress-free.
Thanks for the Five Stars Sonia, Carys and the Team really appreciate you taking the time to leave us feedback.
5/5
GoogleThe Downend branch of CJ Hole helped us with finding tenants for our property. They provided excellent customer service right from the start. The team was helpful, professional, punctual, and efficient throughout the process. We dealt with Michael, Rebekah and Sara, they all have been reliable, and answered our queries in a timely and efficient manner. We will definitely use their services again.Thanks to them that we got lovely tenants for our property.
Hi Narinder Thank you so much for your kinds words and rating. The team are always grateful. Delighted you're happy with the tenants. Many thanks, Gareth Head of New Business
5/5
GoogleBuying our first home we felt unsure about many things but always had the support of the friendly staff CJ Hole at Downend to help us with any of our issues. We dealt with Lucy, David and Rowena, and viewings with Lois. They were brilliant when our original mortgage advisor failed us and their colleague Marc was able to provide all the assistance we required. Professional and supportive the entire process.
Hi Mitch, thank you for taking the time to leave us a review and your kind words. It has been a pleasure assisting you with the purchase of your new home and congratulations again. From all the team at CJ Hole Downend.
5/5
GoogleWe booked a viewing with CJ Hole Downend and met Anmol. Anmol explained the property clearly, covered key points, and answered every question. Anmol showed strong local knowledge on parking, transport, and nearby amenities. Anmol kept the viewing relaxed and well paced.
5/5
GoogleCJHole were great managing the sale of my 4 bed detached house. Great communication which was very much appreciated as Julie had her work cut out ensuring the process ran as smoothly as possible with the various challenges thrown up by the buyers solicitor. Would recommend CJHole.
Hello Claire, thank you for your five star review and recommendation, it's been a pleasure helping you with your sale. The team at CJ Hole Downend
5/5
GoogleSeamless and good communication with lots of patience. It was a pleasure working with you. Very helpful and did what they said they would in a timely fashion with good humour and professionalism. Made house buying enjoyable not painful 😂 loving my new place …
Hi Amanda, Thank you for your five star review it was a pleasure assisting you with your purchase. We are sure you will be very happy in your new home. The team at CJ Hole Downend
5/5
GoogleI can't thank Anmol enough for their dedication and clear communication, explaining complex details in simple terms with with our new home. He was incredibly responsive, friendly, and always happy to help, making the whole process a great experience.
4/5
GoogleThank you to the Cleevewood team especially Lucy and Rowena. After 6 months from when the offer was accepted we have just exchanged contracts with completion shortly. Special thanks to the above members who have helped us to this stage. Thank you very much.
Thank you for kind review, it's been a pleasure assisting you with your sale, from all the team at CJ Hole Downend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
CJ Hole's Downend office has 289 reviews across three platforms: 212 on Google, 7 on Trustpilot, 70 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
CJ Hole Downend is rated 4.8 out of 5 across all 289 reviews, and 4.8 out of 5 on Google from 212 reviews, checked 9 October 2026.
CJ Hole Downend, 5 Cleeve Wood Road, Downend BS16 2SF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
