Trusted Agent profile · Downend
★★★★★
2,116 reviews across 3 platforms
12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ
Part of Andrews, see every office.
Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,116 reviews on three platforms, including 252 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
Andrews Downend won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
2019 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
TrustpilotViewing experience for a studio
Arranged a viewing promptly without any fuss. Listened to my requirements. Excellent service.
Hi Sue, thank you for the five star review. Brilliant the team in Reigate have been on hand to provide you with an excellent service. Thanks, Lisa
5/5
TrustpilotExcellent service
There could not be a bad word to be said about the service that Mukul provided my family and I. Despite the ups and downs of the process of moving house, Mukul remained informative and knowledgeable, in constant contact with updates, proactive in seeking different solutions and was a source of reassurance throughout the long process. We could not say enough thanks for his help and highly recommend him.
5/5
TrustpilotHi i was treated with kindness and…
Hi i was treated with kindness and respect and very good listening peoples
Hi Nicolae, thank you for the kind review. Brilliant to see the team treated you as we'd expect, with kindness and respect. Thanks, Rhys
5/5
TrustpilotGregs had been amazing and very…
Gregs had been amazing and very supportiveGloucester branch
Thank you, Rishav! We're thrilled to hear that Gregs provided amazing support at our Gloucester branch. Your feedback is greatly appreciated!
5/5
TrustpilotThank you Lisa Bird-Parsons for all of…
Thank you Lisa Bird-Parsons for all of your help and kindness throughout the process!
5/5
GoogleAndrews were great in finding me a tenant. So helpful and great customer service. Shannon, Lizzie and Taylor have been brilliant.
Hi Lisa, thank you for your five star review. Great to see Shannon, Lizzie and Taylor have been a massive help to yourself! All the best, Laura.
4/5
TrustpilotMatt was very helpful and was…
Matt was very helpful and was explaining everything very well. He was friendly and approachable.
5/5
TrustpilotIsaac was very welcoming and…
Isaac was very welcoming and knowledgeable when showing us around a property on the Caberfeigh Close development. Very pleasant and responsive. Thank you!
5/5
TrustpilotNatasha was very efficient arranging…
Natasha was very efficient arranging access on behalf of our mutual client. Great working with you.
5/5
TrustpilotAsk for Shannon 👌
Shannon from the Downend branch was incredibly helpful, answered all our questions regarding the property we viewed today!
Hi Eva, we really appreciate the five star review. Great to see that Shannon was able to help you with all your property needs, good luck with your continued search. Thanks, Rhys
5/5
TrustpilotThanks for the viewing James
Thanks for the viewing James. Really helpful and knowledgeable. Appreciate your time to answer all my questions.
Hi Mirabai, thank you for sharing your experience, fantastic to see that James shared his wealth of knowledge about all things property with you on your viewing, thanks again, Rhys.
5/5
TrustpilotThe reigate branch team have been…
The reigate branch team have been extremely professional and helpful with our search for a new rental property.
Hi Auburn, thank you for the five star review. Great to see the team in Reigate have been so helpful in your search and we wish you all the best in finding your new home. Thanks, Rhys
5/5
TrustpilotJunior was very friendly
Junior was very friendly, turned up on time and made the viewing very smooth.
5/5
TrustpilotVery efficient service
Very efficient service. Speedy, professional and reliable
Thank you, Pauline. We're very happy to hear you found our service efficient, professional, and reliable.
5/5
TrustpilotVery kind and helpful wasn’t afraid to…
Very kind and helpful wasn’t afraid to help with my questions
Hi Dan, thank you for the five star review. Great to see you've had such an excellent experience with us, thanks again, Rhys
5/5
TrustpilotVery professional, and attentive
I had a viewing booked with Junior Zziwa, and all I could say is that he was very professional while showing me the apartment, and was also helpful in terms of providing all the necessary information for the tenancy agreement. Everyone at the agency that I have spoken to were 5* with me, and they were always available to help.
5/5
GoogleVery nice experience with Andrews Downend, found with the a very nice property on rent and very cooperative and understandable staff when I moved out. I would definitely recommend it 😉 …
Hi Ramona C., thank you for your feedback. we’re so glad to hear that you had a smooth experience from start to finish.
5/5
Trustpilot5 stars 👍🏻
Shannon from the Downend, Bristol branch has been amazing and has helped things run smoothly. I would recommend using Andrew’s
Hi Lewis, thank you for the five star review, it's great to see you've had such a good experience with us, especially recognising the lengths that Shannon and the Downend team have gone to help you.Thanks, Rhys
5/5
GoogleAfter making an online enquiry they called me straight away, they even offered to help with a value of my partners home. Booked for Tuesday. Not done business with them yet, but I look forward to it. The guy I spoke to was very helpful.PositiveResponsiveness, Professionalism
Hi Hannah Fry, thanks for sharing your experience with us.
5/5
TrustpilotExcellent Customer Service
Excellent Customer Service. Brian who organised the sale was always on hand to answer queries and my property was put up for sale very quickly. Brian fully supported me throughout the sale, particularly liaising with both mine and the buyers' solicitors to ensure everything was on track and that we were ready for completion. Very grateful for Andrews' support.
4/5
Trustpilotreview
Agents (Maria Morgan and Ellen McDermott) were very responsive to queries. Process is also smooth.
5/5
TrustpilotIt was a nice experience with Isabelle…
It was a nice experience with Isabelle Vaughan , highly profffesional service experienced.
Hi Shibu, thanks for the five star review. Brilliant to see that Issy provided you with a brilliant service. Thanks, Rhys
5/5
GoogleMet Katrina for a viewing, she kindly squeezed us in and is so friendly and bright. Katrina gave us great advice and so far I would really recommend using this agency for lettings.
Hi Michael McDonagh, thanks so much for leaving us a 5 star review!
5/5
TrustpilotStaff help in guiding us through the…
Staff help in guiding us through the rental process was top notch
Hi Constance, thank you for the five star review. Amazing to see you found our staff so helpful throughout your dealings with us. Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Andrews Downend won Best in County (Bristol) at the ESTAS 2019 awards, its most recent.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
