Trusted Agent profile · Downend
★★★★★
2,118 reviews across 3 platforms
12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ
Part of Andrews, see every office.
Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,118 reviews on three platforms, including 252 Google reviews rated 4.8.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
TrustpilotShamiyah
Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.
Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!
5/5
TrustpilotIssy at the Downend branch was…
Issy at the Downend branch was brilliant when showing me around a rental property this afternoon. She was extremely friendly and approachable and was able to answer any questions that I had!
Thank you, Sophie! We're thrilled to hear about your positive experience with Issy at our Downend branch. We'll be sure to pass along your kind words to her.
5/5
TrustpilotShannon was very polite and friendly on…
Shannon was very polite and friendly on our arrival, and made us feel at ease straight away! She gave us information about the property, and was over all very helpful! Thanks shannon.
5/5
TrustpilotWould recommend Andrews
Would recommend Andrews. Shannon Bird has been incredibly good at communicating and keeping in touch. It's been very good to have one point of contact throughout and have someone who listens to our requirements
5/5
TrustpilotVery professional visit
Very professional visit. Answered all the questions that I had. was able to give advice on how things would proceed should we wish to take the property to market
Thank you, Caroline! We're delighted to hear you had a professional and informative visit. If you have any more questions or need further assistance, feel free to reach out.
5/5
TrustpilotGreat for first time buyers or sellers.
Emma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.
Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys
5/5
TrustpilotWe have worked with Andrews for many…
We have worked with Andrews for many years as one of their quick response maintenance teams. The response to their tenants is fast with good communication
Thank you, Jason! We appreciate your continued partnership and dedication to providing quick and effective maintenance. Your support helps us ensure excellent service for our tenants. Best wishes , Lisa
5/5
TrustpilotVery professional and helpful
Very professional and helpful. Issy at the Downend branch. So friendly helpful. Watched my yougest so we could have a good look at the garden, happy to answer my questions very friendly warm bubbly person.
Hi Becky, thank you for the review. Great to see that Issy was going above and beyond to ensure you were able to see everything you required. Thanks, Rhys
5/5
TrustpilotI had a viewing with Shamiya Simpson at…
I had a viewing with Shamiya Simpson at the Downend hub, She was very Proffesional, prompt and friendly. She was happy to answer any questions I had about the Property
Thank you, Angus. It's great to hear about your positive experience with Shamiya.
5/5
TrustpilotReally good service from beginning to…
Really good service from beginning to end. They were always on hand to assist with any of our queries. Issac was very professional and always kept us informed throughout the process.
5/5
TrustpilotWe've been helped through the process…
We've been helped through the process of renting our first home by Shannon Bird at the Downend branch, who made the whole process very straightforward; she was very swift to respond to emails and calls, and was lovely throughout!
Hi Bethan, thank you for the review. Fantastic to see that Shannon has been so helpful and quick to respond to all your needs. We hope you are settled into your new home, thanks, Rhys.
5/5
TrustpilotProfessional and wonderful!
Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.
5/5
TrustpilotI've been with Andrews for over a year…
I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.
Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa
5/5
TrustpilotAndrews property group review
Quick response from the staff, Steve and Nancy were very professional and ready to assist, my experience with Andrews was awesome was made to feel special, no prejudice, no favoritism and very transparent with what they do.
5/5
TrustpilotHighly recommend!
The sales team were very helpful and efficient, especially so as we live overseas. Steven Pearce, theSales manager, is especially knowledgeable and communicated with the buyer and solicitors and promptly replied to all our questions throughout the sale, relieving the stress!
Hi Marcia, thank you for taking the time to write us a five star review! I am so glad to hear Steven has provided you with excellent communication and always kept you at ease with any questions you had. Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotRichard was so helpful
Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!
Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys
5/5
TrustpilotExcellent property manager
My property manager Joseph Fairman is absolutely fantastic - he has an eye for detail and really makes sure that the property is properly looked after. I am very grateful to him.
5/5
GoogleI have recently listed and sold my property with Antonia, and I cannot recommend enough. She was extremely knowledgeable, attentive and proactive from valuation to completion!
Thank you, Miles! We're thrilled to hear about your positive experience with Antonia. Your recommendation means a lot to us!
5/5
GoogleIt was a pleasure to work with the Andrew's team on my house sale. They arranged viewings efficiently and around my commitments. I was delighted to receive several offers, and the sale went through smoothly. Thank you all, a great team effort.
Hi Julia, thank you for the review. Looks like you had a brilliant experience with the Andrews team at Downend. Great to see everything went smoothly for you and it's always fantastic to receive several offers. Thanks again, Rhys
5/5
TrustpilotMonika
Andrews Property staff are very quick and efficient as well as professional.I had a few issues that needed to be sorted out when we moved in and I must say I was really amazed with the speed and manor that it got sorted out.
Thank you so much for taking the time to leave us a review, we really appreciate it. It's brilliant to see the team were on hand to assist you, not only finding you a new home but resolving any issues you encountered initially too.Thanks again, Rhys
5/5
TrustpilotGreat service
Emily showed us around a property twice and was just lovely in every way! Really friendly, approachable and efficient. Also very helpful emails with all viewing information in one place! Thank you Emily 😊
5/5
TrustpilotSumita Jolly
Sumita Jolly, Senior Negotiator at the Kingsbury office, has been so helpful throughout our process with Andrew’s. Always happy to help and has gone over and beyond! Great communication throughout and a pleasure to work with. Thank you for not giving up!
Hi Edita, thank you for the five star review for the team at Kingsbury with particular mention to Sumita. We believe that communication is key in any relationship so it's great to see Sumita has been keeping you up to date through your dealings with us. Thanks, Rhys
5/5
TrustpilotSydnie - Andrews.
I have been going through a difficult time with my tenant over the last 3 years. Exacerbated by the change in owner ship of the agent who was looking after my property. Went through many managers in the interim who did not help and were not at all on the ball. However, since Sydnie Chesley took over my account, it has been a revelation. She is prompt in replying to my mails, helpful in communicating with the tenant and finding solutions. I know we are still not at the end of the sage, but I am confident, that with Sydnie by my side it will come to a positive conclusion. Andrews, keep hold of Sydnie. I would have no hesitation in offering her a job, if I was still working.
5/5
GoogleI have been searching for a property for a number of months now, and have been using all the local estate agents. However, Andrews in Downend has far surpassed my expectations. They are informative, helpful, and nothing is to much trouble. I am yet to purchase, and sincerely hope that when I do it is through Andrews. Keep up the good work!PositiveResponsiveness, Professionalism
Hi Andy Thomas, thanks for sharing your experience with us. We hpe we can find the right home you, speak soon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Downend won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
ESTAS awards by year, 20192019 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
Yes. Andrews Downend won Best in County (Bristol) at the ESTAS 2019 awards.
