Trusted Agent profile · Downend
★★★★★
2,119 reviews across 3 platforms
12 Badminton Road, Downend, Bristol, BS16 6BQ, BS16 6BQ
Part of Andrews, see every office.
Andrews's office in Downend, at 12 Badminton Road, is rated 4.9 out of 5 across 2,119 reviews on three platforms, including 252 Google reviews rated 4.8.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
TrustpilotGood support from Nancy Henley
Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.
Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.
5/5
TrustpilotNancy was a great help
Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group
5/5
GoogleGreat service from Dan and his team, extremely helpful and very professional. Would highly recommend Andrews to friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Hi Matthew Crewe, thanks for sharing your experience with us. We look forward to working with you.
5/5
TrustpilotSammi review
We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further
Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.
5/5
TrustpilotExcellent service
Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.
Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.
5/5
GoogleJulie has been a great help to me settling in at Andrews, very helpful and informative .PositiveResponsiveness, Professionalism
Good afternoon Tania Gibbons, thank you for taking your time to leave us a review. We think Julie is great too.
5/5
GoogleThis estate agent is professional, friendly, accommodating and from having a valuation with Andrews, through to viewing properties with their agents, I have always had a brilliant experience. I have viewed a few properties with Paulina and have always had a warm, personable and friendly yet professional reception. Hopefully this will result in finding the right property soon!
Hi Kayleigh Hole, thanks so much for leaving Paulina a 5 star review!
5/5
TrustpilotSteven & Matt delt with the sale of my…
Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way
5/5
TrustpilotThank property viewing. you for the amazing service for…
Thank you for the fantastic service ( Issy Downend branch) during the property viewing. Your professionalism, knowledge, and friendly demeanour made the experience enjoyable and stress-free. I appreciate all your help and support.
Thank you, Mohamed, for your kind words! We're thrilled to hear that you had a great experience with Issy from our Downend branch. Your feedback means a lot to us.
5/5
TrustpilotA great help in a difficult sales market.
I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!
Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.
5/5
TrustpilotZyad was very kind
Zyad was very kind, supportive and professional all through the process.
5/5
TrustpilotReally great and fast service
Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.
Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.
5/5
TrustpilotEfficient and helpful service from the Bear Flat office
We’ve just bought a house through the Andrews Bear Flat office, and found the experience easy and mercifully uneventful. In particular we found Sophia and Emma both always responsive and helpful.
Thank you, Mark. We're delighted to hear that Sophia and Emma made your home-buying experience a smooth one. Congratulations on your new home!
5/5
TrustpilotGrateful is an understatement
Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.
Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.
5/5
TrustpilotHighly Recommend
We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.
5/5
TrustpilotShannon guided us through our sale…
Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.
Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.
5/5
TrustpilotSpencer way property review
Issac was very helpful at the house viewing 43 Spencer way. He didn’t rush us and had a very personable touch. Talked to my mum and daughter and helped us feel welcome by talking about how lovely the owner was. Really nice touch
5/5
TrustpilotThank you
Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.
5/5
TrustpilotSumita and her team have been excellent…
Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.
1/5
GoogleShady bussness ! I got kicked out of my flat mid way through my 1yr contract because they ( andrews) didn't check my landlord had a buy to let mortgage , and it got reposed by the bank and i was seen as an illegal tenant! a letter dropped through door giving me 2ths notice. thankyou Andrews
Good Morning Chris Limb, we’re sorry to hear you were disappointed with the level of service received. Please contact us on 0117 957 0647 so we can discuss this with you.
5/5
TrustpilotA super helpful, kind estate agent
We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.
5/5
TrustpilotBest Letting Service I ever got
Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience
Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys
5/5
TrustpilotRichard's brief conversation left a…
Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.
Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys
5/5
TrustpilotFabulous team to work with through out sale process
The communication and support from all of the team, especially Holly and Lisa was second to none. They always responded swiftly and professionally with any of my telephone requests. Fabulous team. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Downend won ESTAS awards in one year, most recently 2019.
ESTAS winner in one year: 2019.
ESTAS awards by year, 20192019 1 Best in County ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Andrews Downend hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Downend.
Yes. Andrews Downend won Best in County (Bristol) at the ESTAS 2019 awards.
