Andrews Downend reviews

★★★★★ 5/5

Trustpilot

5star it’s very good and happy

Jeevajanith · 15 October 2025

★★★★★ 5/5

Google

Extremely professional and responsive. Paul did a valuation on my property and was extremely knowledgeable about the area. He provided comparable sales and explained why he had reached the valuation he had. I was extremely impressed with how quickly they were able to come out to view my house and complete the valuation.

Emily · 13 November 2023

★★★★★ 5/5

Google

Paulina was amazing at answering all our questions and let us know many details of the property

Gemma · 13 November 2022

★★★★★ 5/5

Google

I was looking for a home for a few months, and I didn’t seem to have much luck. I came across Andrews who were extremely helpful from beginning to end. They were very friendly, and I now have a lovely home. I have to express my sincere gratitude to Paulina, who was in particular most helpful helping me to find a home. Thank you All

Ayub · 13 November 2022

★★★★★ 5/5

Trustpilot

Great service

Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.

Caroline · 28 March 2023

★★★★★ 5/5

Trustpilot

Lovely experience so far

Shannon Bird is such a lovely woman. She answered all my questions and showed a genuine interest in me and my son. She seemed honestly pleased when I got accepted for the property. Would highly recommend Andrews so far. Thanks Shannon

Cristie · 21 July 2023

★★★★★ 5/5

Trustpilot

Great experience

Justine and Molly were a great help in finding our new home. Great communication throughout, Justine was happy to to arrange a second viewing without the chaos of the kids with us too which really gave us a chance to take it all in.Great experience overall

Nicky · 17 February 2023

★★★★★ 5/5

Trustpilot

Tracy has a professional manner how she…

Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend

Mr · 22 April 2024

★★★★★ 5/5

Trustpilot

Amazing viewing

I absolutely loved my viewing today which was done by Issy from the Downend branch, she was so lovely gave a great tour of the house showing off many features it has and storage making me hope it’s become my future home.

Chelsea · 17 June 2024

★★★★★ 5/5

Trustpilot

I would highly recommend Andrews estate…

I would highly recommend Andrews estate agents.Ashley who came to value the property was extremely professional and very friendly. He valued the property fairly and it sold within a week. The staff at the westbury on Trym branch were all very helpful.Thank you for a great service.

Charlie · 12 March 2024

★★★★★ 5/5

Trustpilot

Helpful and friendly team

Help is so willingly given by every member of the letting team. Super efficient and things done in a speedy manner particularly by Louisa Davison​​​​ who has been very knowledgeable, fast polite and super friendly.

Samir · 8 December 2023

★★★★★ 1/5

Trustpilot

Wasting my time …

I just turned up to my booked viewing to find no one here. I called Shannon on the mobile provided and sure enough she had no idea of my booking. I won’t be rescheduling.

Natasha · 21 October 2024

★★★★★ 5/5

Trustpilot

Gregory Rogerson is proactive, responsive and efficient.

We have worked with a few different letting and management agents over the years. Our recent experience with Andrews and in particular Gregory Rogerson has been extremely positive. Gregory has been proactive, responsive and efficient whilst navigating some tricky problems.

Customer · 22 July 2023

★★★★★ 5/5

Trustpilot

Efficient, helpful and proactive.

I have recently disposed of an investment property with Andrews Downend, using their Modern Method of Auction process. I found Antonia and the Downend Team to be extremely efficient and helpful during this process so much so that the transaction completed ahead of schedule!

Lee · 22 April 2024

★★★★★ 5/5

Google

recently dealt with Amey, very knowledgeable and incredibly helpful. would recommend amey and Andrews

Joshua · 12 January 2023

★★★★★ 5/5

Trustpilot

I had a viewing for a property today on…

I had a viewing for a property today on 09th of August 2022 , I even ended being late but Agency Agent ( Emily Duveen ) was sooo patient and very helpful and literally took her time to take me around. The Agency is very helpful.I had a good experience

Kevin · 9 August 2022

★★★★★ 5/5

Trustpilot

Highly recommended

Very happy with my experience at Andrews. Natasha and Tracy were responsive and helpful through a difficult sale and purchase and helped us achieve a good sale price with our flat. I would highly recommend Andrews to anyone looking for a Real Estate Agency!

Anne · 16 March 2023

★★★★★ 5/5

Trustpilot

Excellent Customer service from Andrews Property Group

I have received excellent customer service from Sarah Robinson. Always keeps me informed and updated. I always receive a timely reply to any email and Sarah liaises very well with my tenants. Very happy with the service provided. Five star ⭐️⭐️⭐️⭐️⭐️.

Stuart · 12 June 2024

★★★★★ 5/5

Trustpilot

I have at last secured a dwelling which…completely suits my needs

I have at last secured a dwelling which suits my specific needs. I would especially like to thank Lee at this office for his attention to detail and his efforts to match my requirements with the available dwellings. First class service . Thank you Lee.

Robert · 3 February 2023

★★★★★ 5/5

Trustpilot

Fantastic Service From Paul at Andrews Downend

I went on a viewing with Paul from Andrews Downend with my wife and children. Paul helped us find our forever home. Very impressed with Paul’s knowledge of the area and house and he was fantastic from start to finish. Highly recommend.

Darren · 22 May 2024

★★★★★ 5/5

Trustpilot

We were treated by Shoneil who is a…

We were treated by Shoneil who is a lovely lady and helped us to look for our new property.We have not found one yet but she is very kind on keeping us update.Thank Shoneil for your work and your help in our search.

Tatiana · 4 April 2023

★★★★★ 5/5

Trustpilot

5 Stars for Shamiya

I had a great viewing with Shamiya from the Downend hub! She was lovely to chat with and happy to help with all of my questions. She seemed trustworthy and is a brilliant representative for the company!

Millie · 17 August 2024

★★★★★ 5/5

Trustpilot

Ongoing great service

Have used Andrews now for over 10 years to manage my residential property, working with team to re-let over past 2 month has demonstrated great team working from Molly,Chemaine and Freya to cover all options and maintain property all to a high standard resulting in another successful let without any delays or issues

Martin · 21 September 2023

★★★★★ 5/5

Trustpilot

Very happy with shamiya it’s the second…

Very happy with shamiya it’s the second time she showed us a flat her speech and just the way she is answering the questions is amazing would recommend 100% if you are looking for a home!!

Mihaela · 20 August 2024