5/5
Great service from Robbie, explained to me the benefits of the auction properties they have, up until this point I've always discounted them. Thank you so much to Robbie and the team.

Trusted Agent profile · Downend, Bristol
★★★★★
400 reviews across 1 platform
12 Badminton Road, Downend, Bristol, BS16 6BQ
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Downend, Bristol, at 12 Badminton Road, is rated 4.9 out of 5 across 400 reviews on 1 platform, including 400 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
Great service from Robbie, explained to me the benefits of the auction properties they have, up until this point I've always discounted them. Thank you so much to Robbie and the team.
5/5
Holly has been so helpful throughout our process so far of trying to buy a property. She communicates clearly, is very friendly and genuine. We always look forward to our appointments with Holly, she puts a lot of care and thought into her work. We hope to continue a good working relationship and would highly recommend using Andrews Estate Agents.
5/5
Emma Willingham and the team have been nothing short of fantastic in communicating and helping the process of selling run as smoothly as possible. Emma is so friendly and professional and has really gone above and beyond in regards to the sale of my flat in Bristol. I can't recommend them enough!PositiveResponsiveness, Professionalism
5/5
Matt and the team were very helpful during my purchase. They kept all parties well informed, were easy to contact and knowledgable about the area. I wouldn't hesitate to recommend them.
5/5
Very good service, we dealt with Nadia and when we asked for information on a property she told us it was already taken but she then proceeded to send us property that would be good for us that hadn't yet been made public on websites, we move in next month!
5/5
We really enjoyed working with Lisa to sell our house. Lisa is both friendly and professional and gave advice without being pushy which we really valued. We felt the whole Andrews team went the extra mile to find us a buyer, they were super responsive, quick to give feedback on viewings and were clear in their communication.PositiveResponsiveness, Professionalism
5/5
I'm very pleased with the service and highly reccommend Andrews Agency. Especially Carole Evans was so helpful person and answered any question. We had an overall excellent experience with Andrews Agency. I would like to recommend the team for their outstanding service. Carole is most professional, helpful, and responsive,she was leaving a good impression.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Worked with Nadia to find a property. She was super accommodating and friendly, even asked for pronouns which is always appreciated. She suggested us additional properties that met our criteria and in the end found us somewhere that was better than any others we'd viewed. Amazing work
5/5
Andrews helped me with a rather complicated sale for my flat in Bristol which has now completed. A special thank you to Matt Wood who was so patient throughout and very responsive and easy to contact whenever any complications or issues …
5/5
Lisa Bird-Parsons has been amazing!! Thank you for your help with finding my Mum the perfect home... we're not quite there yet but am sure we will be soon with you on side. Andrews has been great in assisting us compared to other Agents and we look forward to working with you :)PositiveResponsiveness, Quality, Professionalism
5/5
Excellent service from Rebecca and her team. She has been thorough, friendly and efficient. Our property was let quickly and we now have great quality tenants.
4/5
I used Andrews to sell my flat. Everybody was helpful & friendly. I would like to give special thanks to Emma Willingham who is the sales progresser ..... she is a lovely friendly person but also professional & efficient. She always returned calls or emails promptly & made it feel a very personal service.
5/5
I would highly recommend Andrews estate agent in north street bedminster, the staff are amazing, very helpful, made my house selling a breeze, nothing was to much touble for them, answered all the questions which i asked, a big thankyou to Emma , Lisa and the team...
5/5
Really great service and advice from Simon and Emma here. Emma was especially helpful in coordinating the process of our house purchase which was made even more tricky due to COVID-19 impacts on the industry. She dealt with our questions fast and clearly, plus in a friendly manner and pushed the process forward in difficult times.
5/5
Amber Brown from North street branch is always help, polite and informed. Very happy with all our experience of letting property through Andrews Lisa Bird Parsons has been very helpful over several years of letting. Cheerful, knowledgeable and helpful. Highly recommended
5/5
Had a viewing with Robbie, he was super helpful and accommodating, had all my questions answered!
Hi Yamuna, Thank you for your wonderful feedback! We're thrilled to hear that Robbie was … More
5/5
Big shout out to Robbie who was massively helpful and incredibly quick to respond to an issue at the property. Huge thank you!
5/5
We've had a really positive experience with Andrews and found them to be professional, organised and responsive. Nadia was polite, cheerful, able to answer any questions we had and made us feel valued. She has been a breath of fresh air compared with other agencies we have dealt with recently!PositiveResponsiveness, Professionalism
5/5
A big thank you to Matt. After a long sale process, Matt helped us and followed through with all he promised to do especially at the closing stages. I would highly recommend Andrews as an estate agent.
5/5
Matt and the team were very helpful during my purchase. They kept all parties well informed, were easy to contact and knowledgable about the area. I wouldn't hesitate to recommend them.
5/5
We'd like to say a massive thank you to Lisa on the Professional way she handled the sale of our house. Done and dusted in five days for an excellent price. I'm sure that her bubbly personality and knowledge of the property market contributed to the quick sale.
3/5
Everything was pretty good with these estate agents when buying my new home. However I wouldn't let them refer you to a solicitor-they advised me to use a service called Andrews Home mover, which put me in touch with a (not great) local solicitor whilst effectively charging a substantial amount of money for the privilege.
5/5
The team, especially Lisa Bird-Parsons, worked so incredibly hard to support both our sale and our purchase via another agent.
5/5
Superb experience with these agents! Went on a viewing with nadia and her general knowledge of the area was next to nothing. Since then the communication from Amber has been amazing. Look forward to working with them in the future
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Bristol won Trusted Agent.