Trusted Agent profile
★★★★★
400 reviews across 1 platform
12 Badminton Road, Downend, BS16 6BQ
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's Downend office at 12 Badminton Road is rated 4.9 out of 5 across 400 reviews on 1 platform, including 400 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Downend office, from every platform, shown as written. First names only.
5/5
GoogleUsed Andrew’s to sell our flat, and Elena was first class, keeping us informed and on the case with both solicitors! Will definitely use Andrew’s again
Hi Bev, thank you for your wonderful review! We're thrilled to hear Elena provided excellent service. We look forward to assisting you again in the future. Best wishes , Lisa
5/5
GoogleElena has been absolutely amazing with helping us find a property- she’s really responsive and helped us with any questions. She’s made the process so easy!!
Hi Emily, thank you for your wonderful feedback! We're thrilled to hear that Elena made your property search easy and enjoyable. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best, Andrews Southville Team.
5/5
GoogleLovely friendly staff. Elena Grant was very professional and kept me updated throughout the selling of our property. I would definitely recommend Andrew’s Estate Agents.
Dear Laura , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Elena and our team. Your recommendation means a lot to us. We look forward to assisting you again in the future. Best wishes , Lisa
5/5
GoogleRebecca and the team were incredible with progressing our house sale. Super friendly and knowledgable and we really appreciated how on top of everything they were. Thank you so much!
Hi Leanne, Thank you for your wonderful feedback! We're thrilled to hear that Rebecca and the team made your house sale experience positive. Your kind words mean a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleGreat experience with Andrews despite an unfortunate series of events outside of their control. Rebecca was incredibly helpful and kept us informed all the way through the process.
Thank you, for your kind words and 5-star rating! We're thrilled to hear Rebecca provided excellent support throughout your experience. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service. Best wishes , Lisa
5/5
GoogleHuge thanks to Rebecca and Robbie for helping with our sale. A commercial sale with a complex purchase was made so much easier with their help. Rebecca particularly has extremely good communication skills and we were impressed with how she handled negotiations both upon acceptance of offer and during the sale process.
Thank you, Alex, for your kind words and 5-star rating! We're thrilled to hear Rebecca and Robbie made your commercial sale smoother. Your feedback on Rebecca's communication and negotiation skills is greatly appreciated. We look forward to assisting you again in the future! Best wishes, Jake
5/5
GoogleLisa Bird-Parsons did an amazing job for us helping us to buy our first home- she was so present and always friendly and supportive. Thanks Lisa!
Thank you, Rosalind, for your wonderful feedback! We're thrilled to hear that Lisa made your first home-buying experience so positive. Your satisfaction is our priority, and we appreciate your kind words. Congratulations on your new home! Best wishes , Lisa
5/5
GoogleElena was so kind and thoughtful on our viewings and generally very good customer service. We will definitely use Andrew’s services again. Thank you
Hi Hannah, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Elena. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best regards, Andrews Southville Team.
5/5
GoogleElena has been very proactive in helping our flat sale go through, many thanks!
Dear Harriet, Thank you for your wonderful review! We're thrilled to hear that Elena was able to assist you effectively with your flat sale. Your feedback is greatly appreciated. Best wishes , Lisa
5/5
GoogleAndrews estate agents and specifically Lisa were a great help when purchasing our first property. Lisa was attentive, approachable, responsive and incredibly knowledgeable, and we were very grateful for her assistance throughout our purchasing process.
Dear Emily, Thank you for your wonderful review! We're thrilled to hear that Lisa provided such excellent service during your property purchase. Your satisfaction is our priority, and we appreciate your kind words. Congratulations on your new home! Best regards, Andrews Southville Team
5/5
GoogleElena Grant has been so helpful in my ongoing property search, super friendly and proactive, and keen to help me find the right home. A great estate agent experience. Thank you Elena 😊 …
Hi Liz, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Elena. It's great to know she could assist you so effectively. We appreciate your kind words and look forward to helping you find the perfect home. Best, Andrews Southville Team.
5/5
GoogleI have an experience with Robbie as a real estate agent who was showing me the property and with Lisa over the phone. Robbie is very professional and knowledgeable but also honest although I’m a buyer and he technically works for the …
Thank you, Alma, for your kind words. We're glad Robbie and Lisa provided you with a positive experience despite the setback. We appreciate your recommendation and look forward to helping you find your perfect home soon.
5/5
GoogleRobbie has been super communicative and approachable throughout the process - we’re just waiting on completion now. We were also really pleased with the way he showed us the property. Other agents from different companies weren’t nearly as personable or knowledgeable (some would just come in a stand in the corner in the phone!) Thanks Robbie
Hi Mary, what a brilliant review. Thank you for sharing, we know Robbie really cares for his customers and his profession. Great to see his efforts and professionalism recognised, it's really appreciated. Thanks again and wishing you all the best with your new purchase, Rhys
5/5
GoogleReally great experience with Andrews, Elena was polite, friendly and professional while showing us around a potential home, she was very knowledgeable when answering our questions
Hi Katy, thank you for your wonderful review! We're thrilled to hear about your positive experience with Elena. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need further assistance, feel free to reach out. Best wishes, Andrews Southville.
5/5
GoogleFriendly and professional, with clear info and a v helpful property leaflet to take away. Thanks Elena!
Thank you, Aneta, for your wonderful feedback! We're thrilled to hear you found our service friendly and professional. Elena will be delighted to know her efforts made a positive impact. We appreciate your support and look forward to assisting you again in the future. Best wishes , Lisa
5/5
GoogleElena has been very helpful, friendly, informative and professional - thank you 😊 …
Hi Justin, thank you for your wonderful feedback! We're thrilled to hear that Elena provided you with such a positive experience. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
5/5
GoogleLisa and Elena were fantastic and couldn't have done more for us during our house purchase.
Thank you, Rory, for your wonderful feedback! We're thrilled to hear that Lisa and Elena provided exceptional service during your house purchase. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleFriendly, helpful and communicative! Elena has been excellent to work with.
Thank you, Sam, for your kind words and perfect rating! We're thrilled to hear about your positive experience with Elena. Your feedback motivates us to continue delivering excellent service. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleElena was a fantastic help in our recent search: proactive, knowledgeable and really friendly. A very positive experience!
Thank you, Bradley, for your wonderful feedback! We're thrilled to hear about your positive experience with Elena. Your kind words motivate us to continue delivering exceptional service. If you need further assistance, feel free to reach out.
5/5
GoogleElena was absolutely brilliant, no pressure whatsoever, really knows her stuff, and is one of the friendliest people I've ever met.
Hi Edward, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Elena. She truly is an asset to our team. We appreciate your support and look forward to assisting you again in the future. Best wishes , Lisa
5/5
GoogleI had a viewing of Bristol property with Conor. The viewing was detailed and Conor was extremely helpful and friendly. When it came to applying for the property he answered any questions I had about the process quickly and provided helpful information that helped to clarify parts of the application.
Thank you, Jak! We're pleased to hear Conor provided such a positive experience. Your feedback means a lot to us. Best wishes, Jake
5/5
GoogleI had a great experience with Andrew’s when buying my flat recently. It was my first property purchase so I was new to everything but all the guys were amazing! Lisa was my main point of contact and made me feel like I was in safe hands throughout
Thank you Georgia, for your wonderful review! We're thrilled to hear about your positive experience with Andrews Southville. Lisa and the team are delighted to have made your first property purchase smooth and reassuring. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleJust want to say Lisa has been amazing - Every interaction with her from from start to finish has made me feel at ease.. very professional and helpful. Wish i could give her more than 5 stars as the service received is worth more, thank you.
Thank you, Anna, for your wonderful feedback! We're thrilled to hear about your positive experience with Lisa. Your kind words mean a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
5/5
GoogleEveryone in the office have been incredibly helpful, professional and efficient with our sale. A particular mention to Lisa who has gone above and beyond. She has been friendly and professional in equal measure and we could not have been more reassured that our sale was in the right hands through a particularly long and convoluted journey. Thank you!
Hi Matt, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team, especially Lisa. Your satisfaction is our priority, and we're glad we could support you through the process. We appreciate your trust in us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrews Estate Agents's Downend office has 400 reviews across 1 platform: 400 on Google.
Andrews Estate Agents Downend is rated 4.9 out of 5 across all 400 reviews, and 4.9 out of 5 on Google from 400 reviews.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, Bristol won Trusted Agent.
Andrews Estate Agents Downend, 12 Badminton Road, Downend, BS16 6BQ.
