Trusted Agent profile · Dover
★★★★★
2,131 reviews across 2 platforms
8/9 Cannon Street, Dover, CT16 1BY, CT16 1BY
Wards's office in Dover, at 8/9 Cannon Street, is rated 4.7 out of 5 across 2,131 reviews on two platforms, including 186 Google reviews rated 4.4.
Every review we hold for the Dover office, from every platform, shown as written. First names only.
5/5
TrustpilotSebastian Galeski - outstanding service
Sebastian Galeski - outstanding service, timely manner, polite and straight to the point. We have managed to have offer accepted and processed quickly. Fast turnaround on enquiry. Very close personal touch customer service approach. Honest 5star service.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotExcellent Service Providers
We have used Wards to handle our lettings for many years now and the service we get from them is above and beyond our expectations. Abi & Hamid are an amazing team who never cease to amaze me.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFirst time buyer
As a first time buyer I found that wards was brilliant in helping me understand the process. I found Maria Meddings from wards faversham particularly effective with guiding us through the process of the purchase of our property while reducing any stress we had.
5/5
TrustpilotThank you Laura and Sebastian
Absolutely Fabulous help from Laura and Sebastian, for helping me get my first Tenants. Simply and easy to sort and I could do it all online. After 2 years of a nightmare with contractors to sort the house it has been a pleasure to deal with two persons who just got things done and sorted it all. It was and is much appreciated Thank you
5/5
TrustpilotGood service even through lockdown
Whilst I wasn't the customer selling a home (I was the property purchaser) both Tina and Dan provided me a good service. Responses to emails were prompt, issues were properly understood, and Wards acted professionally ... including during the COVID-19 lockdown period.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotMark stepped up
Mark worked very hard in very challenging circumstances to keep a difficult chain of people actively engaged in the process. When things went wrong he was solution driven kind and thoughtful.I am grateful for his overall support.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotIt's my first time renting a house with…
It's my first time renting a house with wards and the experience was exciting, amazing. The staff took her time to explain things to me.She was kind and committed.She did an amazing job. And the offers are excellent. Good 👍 job wards, Good job:.
5/5
TrustpilotWonderful helpful service.
This was my first experience of leasing a flat, so it was all new to me. From the viewing appointment all the way to the handover of the keys, the whole process was painless. This was all thanks to the wonderful Maria, she was extremely helpful every step of the way. I can’t recommend Wards services highly enough. Thank you so much for all your help Maria.
5/5
TrustpilotI’m happy tenant of great property
I’m happy tenant of great property! Thanks for the great job done to Jack and Aaron who made my move in as much quicker as they can!
Hello Elvira, Thank you for your kind review - we will pass this on to the team! Best wishes,Wards of Kent
5/5
TrustpilotEverything was perfectly dealt with my…
Everything was perfectly dealt with my tenancy. Professional, fast and everything was so smoothThank you
5/5
TrustpilotGreat service and very helpful and…
Great service and very helpful and professional from the ladies at the rainham branch and alison and judy were so easy to talk to and really helpful throughout the whole process, thank you so much!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat services and kept me up to date…
Great services and kept me up to date with what was happening. Would recommend. Aaron was brilliant.
5/5
TrustpilotExcellent service highly recommend and…
Excellent service highly recommend and a special thanks to Sally Bryant for all her help 1st class
5/5
TrustpilotGreat service
I have been dealing with Nikki from wards and partners for several months. she is very polite, friendly and professional. She is a great asset to the Company.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotA*******
Both Matthew and Jack have been fantastic during my experience with Wards Dover. From the initial rental of the property, throughout my tenancy and again with my exit. Very professional, efficient and thorough service throughout. Would highly recommend.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotIam so happy that I rented from wards
Iam so happy that I rented from wards, I have had such a pleasant experience with them & my landlords are brilliant, any problems that arise gets sorted & I couldn't be more grateful, Tiarna from wards is very understanding & helpful & is very professional at her job. Would definatley recommend them to rent from.
5/5
GoogleI can honestly say that Oliver, Tom, Sean and the rest of the team provided me with more leads, properties than all the Dover Agencies put together. They communicate well and keep in touch, one even after I found a place to buy.
Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent
5/5
TrustpilotGreat service from Laura Fowler at…
Great service from Laura Fowler at Wards explained everything done photos paperwork easy. viewings in one day and flat let all paperwork online if you have property to let give Laura a ring at wards
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotSally Bryant worked very hard
Sally Bryant worked very hard, she was enthusiastic and determined.We exchanged contracts today! Thank you Sally
5/5
TrustpilotFrom the beginning to the end of the…
From the beginning to the end of the sale process, we found Wards of Hythe to be efficient, trustworthy, professional and friendly. We would highly recommend them to anyone intending to sell their home.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGenuine people...
Under the circumstances we thought Wards done a very good job, would highly recommend to anyone ... we moved on the hottest day of the year but all went without a hitch ... thank you all so much.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotHorrible
Horrible, horrible experience with this agency. DO NOT RENT out of them. 8 weeks and still deposit not returned, excess rent not paid back. No communication, not responding to emails. Be very careful with this agency.
Dear GiedreThank you for leaving us your review and we are disappointed to learn that you are still waiting for communication in respect of your deposit and overpayment.We can assure you that our Customer and Property Care Team are in contact with the Landlord and the deposit scheme and we apologise if this information has not been communicated to you.We are continuing to liaise with both parties and hope to be in the position to update you shortly. In the meantime, should you require any further assistance, please do not hesitate to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Thank you. Kind regardsWards
5/5
TrustpilotAn absolute pleasure to deal with
An absolute pleasure to deal with. We had two agents in the beginning but Ward's were by far the most, helpful and professional. Despite a flooding half way through the sale, Geoff handled this amazingly keeping the buyer calm and everything went through without any problems. Would highly recommend and would definitely use again
5/5
TrustpilotMany thanks
The team at walderslade could not be anymore helpful. They made the entire process painless. They have done well under the recent circumstances. Thankyou to everyone at walderslade, kent branch. I'm one very happy customer
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards's Dover office has 2,131 reviews across two platforms: 186 on Google, 1,945 on Trustpilot (across the whole business).
Wards Dover is rated 4.7 out of 5 across all 2,131 reviews, and 4.4 out of 5 on Google from 186 reviews.
Wards Dover, 8/9 Cannon Street, Dover, CT16 1BY, CT16 1BY.
