Trusted Agent profile · Dover
★★★★★
2,131 reviews across 2 platforms
8/9 Cannon Street, Dover, CT16 1BY, CT16 1BY
Wards's office in Dover, at 8/9 Cannon Street, is rated 4.7 out of 5 across 2,131 reviews on two platforms, including 186 Google reviews rated 4.4.
Every review we hold for the Dover office, from every platform, shown as written. First names only.
4/5
GoogleWe have been buying rather than selling, and the viewings organised by Wards have been prompt, we'll organised and they've been the only estate agent to phone me with new properties. I've been really impressed.
Hello Tina, Thank you for taking the time to leave a review. Many thanks, Wards of Kent ,
5/5
TrustpilotIt's quite amaizing workers and I got the most transparent and explicit understanding of how successful it is to afford a propert
It's quite amaizing and a pleasant experience with, wards letting, I spoke with one of the workers and I got the most transparent and explicit understanding of how successful it is to afford a propert
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGoing the Extra Mile
I really appreciated the excellent communication and swift responses I received from Louise who was dealing with the sale and Joseph who was dealing with our mortgage.
Hi Mr. Jones,Thank you for leaving a review! It's great to hear how positive your experience with Louise and Joseph has been throughout your process.Best wishes,Wards.
5/5
TrustpilotGreat Ward's Team!
The Letting Team at WardsOfKent was great!. Prateek in particular was very exceptional and showed high level of professionalism throughout the referencing. I also got a good package from Ward's after getting the accommodation.
Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotExcellent Team
Very pleased with the whole conversation and helpful team, An absolute pleasure to deal with. We had two agents in the beginning but Ward's were by far the most, helpful and professional. Also a good experience with Jodi Watson &George they’ve been keeping in touch and also made me feel rest assured I’m in the right place. You deserve an award 🥂🤝
1/5
TrustpilotThis is overrated agency
This is overrated agency! I was a tenant in a flat and when my agreement was about to finish they where trying to get money for everything they could! My advice is to get insurance for the property you are about to rent!
Dear VesoThank you for taking the time to leave a review.Customer satisfaction is of the utmost importance to Wards and it is therefore disappointing to read your comments in respect of the proposed deposit deductions. When a tenant leaves a property, if there are dilapidations or damage to the property over and above fair wear and tear, the landlord may request that the cost of these repairs be deducted from the tenant's deposit. Wards act as an intermediary in this respect and relay this information to the tenant. Wards are not responsible for deciding how much is requested. Having reviewed your file we note that you were not in disagreement over the repairs that were sought. Wards have a duty not only to the landlords of the properties that we manage but also to the tenants in situ and we apologise if you have been unhappy with your experience. We would welcome the opportunity to address your concerns more fully should you wish and our Customer Relations Department can be reached on 01702 540802 or at customer.relations@arunestates.co.ukKind regardsWards
5/5
TrustpilotWards Letting Services Review
Have used Wards for the last 3 or 4 years and they always priovide a very prompt, efficient and professional service - no complaints at all.They always find me excellent tenants and their overal package is very competitively prticed.I'd have no problems reccommending them to any Landlord.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
5/5
TrustpilotGreat experience from the whole team!
Great experience from the whole team!! Would definitely recommend if you’re buying a new home.
Good Afternoon. Thank you for taking the time to leave a review. We appreciate the recommendation! Many thanks, Wards
5/5
TrustpilotSam at Wards was fantastic
Sam at Wards was fantastic. She listened to what we wanted when buying a house and did her very best to find us our perfect home.She gave us weekly updates and made us feel really as though she had our best interests at heart.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat customer service from welling…
Great customer service from welling branch
Afternoon Klodian,Thank you for taking the time to leave us a review, we really appreciate it.Best regards, Wards of Kent
5/5
TrustpilotProfessional and Personable
I cannot fault Abi and Hamid, the attention to detail and the eagerness to go the extra mile means it's been easy for us to find tenants in a very short space of time. I'd highly recommend this professional and personable team.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotWards experience
Our experience with wards was very good especially Hanna Roberts who kept us informed every step of the way, would highly recommend them
5/5
TrustpilotJesse from Chatham wards office helped…
Jesse from Chatham wards office helped me a lot finding a good buyer.
Hi Blerim,Thanks for your review. We're happy to hear that Jesse was able to find you a good buyer. All the best,Wards of Kent
5/5
TrustpilotAmazing experience with wards for the…
Amazing experience with wards for the process of renting our new home. Tony and Laura from the medway branch on medway City estate were amazing so helpful and replied to emails very quickly. Helped so much every step of the way would highly recommend
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat communication
Great communication, service and friendly
Hi Rosemary,Thanks for your review, we're delighted you're happy with our service.Best of luck,Wards
5/5
TrustpilotKenny at the beginning
Kenny at the beginning, Sam and Adam throughout, allowing me extra visits as and when I asked, nothing was too much trouble Also the girls in the office were very helpful when Sam or Adam wasn’t there And finally Kim, extremely supportive and kept me updated all way through which was very helpful for me as the situation was getting quite stressful
5/5
TrustpilotGreat people and great service
I bought my flat 4 years ago through Wards and have just used them to sell it. From the marketing through to the completion of the sale, I have appreciated the expertise and advice of the team - Judy, Jason, Debbie, Dawn and Matt. They have made sure to stay in good contact with myself, my buyer and my solicitor and always remain enthusiastic and friendly!
5/5
Trustpilot5 stars
Just bought a house through Wards - they were all really useful, Maria Meddings, Tom Dodd, Adam Howell - all really good people. Would recommend
Hi George,Thank you for leaving a review! It's great to hear how positive your experience of buying a property with our team has been.Best wishes,Wards.
5/5
TrustpilotHad two viewings today and found Wards…
Had two viewings today and found Wards staff really friendly, helpful and knowledgeable of both houses Thankyou
Hi Kelly,Thank you for leaving a review! We're delighted to hear how friendly, helpful and knowledge you found our team to be whilst viewing properties. We wish you all the best as your search continues!Best wishes,Wards.
5/5
TrustpilotOur property acquisition was smooth and…
Our property acquisition was smooth and really well organised through Lily and at Wards. No complaints at all. Very professional estate agents.
Hi RK,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how smooth they've been able to make your property acquisition.Best wishes,Wards.
5/5
TrustpilotGreat help finding our first home :)
Wards were extremely helpful in supporting us with our property search over the past year. Especially Alex who has been amazing !
5/5
TrustpilotA Very positive experience
All the staff are very helpful especially Paul who was very supportive throughout.
5/5
TrustpilotIt was an amazing experience using…
It was an amazing experience using Wards to sell my house. From day one they have been very helpful and supportive. The team is amazing, special mention of Terri Truckle, Ami Banks, Sam, Kenny and last but not the least Kim. They have been extremely helpful throughout. Its been a roller coaster ride, but with the teams support and up to date knowledge and experience the sale process was smooth.
5/5
TrustpilotWe have recently moved into our new…
We have recently moved into our new family home and we couldn’t fault the service from Vanessa Tindal at all. Not only is she very professional but is also very warm and welcoming. She kept us up to date through out the whole process. Vanessa adds a personal touch that I have never found with previous agents. We can’t thank her enough!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Wards's Dover office has 2,131 reviews across two platforms: 186 on Google, 1,945 on Trustpilot (across the whole business).
Wards Dover is rated 4.7 out of 5 across all 2,131 reviews, and 4.4 out of 5 on Google from 186 reviews.
Wards Dover, 8/9 Cannon Street, Dover, CT16 1BY, CT16 1BY.
