Every review we hold for the Dover office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI have rented a house with the Lee from Wards Lettings in Ashford
I have rented a house with the assistance of Lee from Wards Lettings in Ashford. He was professional and helpful throughout the process. I would definitely work with him again in the future.
Cevdet · 27 August 2020
Agent replied · 23 December 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotThe team are fantastic!
I had the best experience with Maria and Nadia, they made me feel at ease and gave a top service from the first interaction and beyond. Thanks ladies
Bella · 30 September 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 4/5
TrustpilotStaff at the New Romney Branch are very…
Staff at the New Romney Branch are very helpful & friendly even in these difficult times.The sale would have gone more smoothly if the conveyancer had been more on the case.
Kathleen · 15 February 2021
Agent replied · 23 December 2024
Thank you for leaving us your feedback! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotMoving house
I was lucky enough to be assisted by Emily throughout the moving process and she couldn’t have been more helpful! Really pleased with the service I received and would highly recommend.
Zack · 6 February 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent letting agents
Abi and Hamid make an excellent team. Friendly and professional to deal with, they always deliver on what they promise. We would have no hesitation in recommending them.
SxphieEmily.x · 7 September 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 1/5
TrustpilotAbsolute shambles
Absolute shambles, dishonest, rude and extremely unhelpful. There should be a regulatory authority that shuts down businesses like this with immediate effectIf I could give awards zero or minus I really would
Simon · 22 October 2020
Agent replied · 23 December 2024
Dear SimonThank you for taking the time to provide us with your feedback. We take any concerns raised very seriously and are sorry if you were unhappy with the way that your enquiry was handled.To enable us to positively identify you and to address your comments, we would ask you to provide some further information by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk.Kind regards Wards
★★★★★ 5/5
TrustpilotHelp in a hurry
We did to buy a property very quickly and Ashleigh of Wards helped us see as many properties as possible in a short time. Thanks for all your help a great team.
Kevin · 15 October 2020
Agent replied · 23 December 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 1/5
TrustpilotAbsolutely disgusted with the property…
Absolutely disgusted with the property management service. Ongoing repair needed to property since august, despite many requests for information for the insurance to proceed, when emails and voicemails remain even now unanswered. I have finally had to arrange the repair myself. Questions about the property visit report have been ignored Even my complaint has not been responded to!
Lynne · 9 December 2021
★★★★★ 5/5
TrustpilotFirst home
I found them to be helpful and kept me up to date with everything going. Made much harder due to the COVID-19 situation but still feel they did a great job
Russ · 28 November 2020
Agent replied · 23 December 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotI highly recommend Wards from New Ash…
I highly recommend Wards from New Ash Green.Terri Truckle help us a lot, good communication and she gave us information for next steps.Thank you for your help!
Larisa · 12 September 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Weekly updates. Our property achieved a value beyond that which we expected, which was a bonus. Would definitely recommend Wards when selling your house
Jacqueline · 20 October 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGreat Service
From the very start when we were trying to move to Hythe I found the staff at Wards Estate Agents very Friendly and helpful. We have been dealing with Florence and Mark who were great. They arranged viewings at very short notice and kept in touch by phone. I would use them again.
Bernard · 30 June 2022
★★★★★ 5/5
TrustpilotExcellent
Wards were extremely helpful especially advice from Angelina at the Hythe offoce with solicitor questions and completing documents when I wasn't sure of something she was always there for me
Customer · 6 December 2020
Agent replied · 23 December 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotThis was the easiest and quickest house…
This was the easiest and quickest house transaction we’ve ever done. A month from first viewing to completion is exceptional but all the stars were aligned and Wards helped throughout.
John · 29 November 2020
Agent replied · 23 December 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotI really appreciate George Jordan for…
I really appreciate George Jordan for the immense contribution given to me when I was looking for a property to rent. He's always helpful and ready to answer my numerous questions 😀, and he's always kind and professional. My colleagues also said the same thing about him. Keep up the good work George. Thanks Wards.
Susan · 5 March 2022
★★★★★ 5/5
TrustpilotI have recently moved into a property…
I have recently moved into a property managed by Wards and cannot stress enough how helpful and pleasant the staff have been helping sort a few problems out.Both Tom and Jess have been amazing and made my settling into a new home much easier than expected.
Jane · 27 February 2023
★★★★★ 5/5
TrustpilotSelling house
Great service by Jo & Alison at the Dorking branch in selling our property.Highly professional and courteous service at all times. Even through COVID, their service was impressive and consistent
Greg · 9 September 2020
Agent replied · 23 December 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGreat Service Josie pulled out all the…
Great Service Josie pulled out all the stops , to get this all done on time , although there was several problems 5 ⭐️⭐️⭐️⭐️⭐️
Jean · 30 October 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent, helpful and knowledgeable staff
Their staff are always driven to deliver. Right from the viewing, through the follow up process, all the way to sealing the deal. Most amazingly, their staff help to push all parties involved to get the process going and to keep the customers happy.
Ola · 28 March 2023
★★★★★ 5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Wards were really efficient and very lovely. The whole process was hassle free and I'm grateful for their help.
Emily · 11 August 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotAn excellent service was provided by…
An excellent service was provided by Maria in the letting of my property. A most professional service was given with regular updates throughout.
Sue · 4 December 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotWards of whitstable are a very friendly…
Wards of whitstable are a very friendly team. Mark helped sell my house with ease,Grace keep us informed along the way. Highly recommend
Wayne · 16 November 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotThank you to Mark and the rest of the lettings team.
Mark from the lettings team has been really helpful concerning a maintenance issue we have had. He helped to get the issue resolved quickly. He has always been polite and friendly and is a great new addition to the team. Thank you to all the other team members for their help too.
CatherineF · 13 April 2022
★★★★★ 5/5
TrustpilotMaria at Ramsgate branch
Maria at Ramsgate branchReally really helpful, patient and went out of her way to help and get things moving on a quick move.Thank you!!
HAYLEY · 27 August 2021
Agent replied · 23 December 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
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