Every review we hold for the Dover office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThese girls were outstanding to say the least. Both Beth and Ellie from Wards in Deal, remained helpful, professional and friendly throughout the process. I cannot thank them enough for the lengths they went to just to make everything as smooth as possible for me. I felt happy and comforted, no issue was too big or too small. They both held a positive attitude at all times and the communication was phenomenal. Can’t recommend them enough.
LaurenJane · 30 November 2023
Agent replied · 25 October 2024
Hi Lauren,
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they've made your process as smooth as possible whilst also making you feel comforted throughout.
Best wishes,
Wards.
★★★★★ 5/5
TrustpilotWe have finally exchanged
We have finally exchanged! Thank you to everyone at Wards for all your hard work and support throughout the process. It hasn’t always been easy, but you all worked tirelessly to get the house sold.
Miss · 22 May 2026
★★★★★ 5/5
TrustpilotWards of Tenterden are a fantastic…
Wards of Tenterden are a fantastic example of a good agent, I cannot praise the whole team David, Jodie both outstanding, always someone at the end of the phone, highly recommend.
G.Ransome · 6 May 2026
★★★★★ 5/5
TrustpilotThank you
Everyone has been really helpful through the process of trying to sell our house. In particular, Evie found us our buyer and then recommended a house for us to view which we have now gone on to purchase-all being well! We are really pleased and excited. Thank you.
Becca · 12 December 2025
★★★★★ 5/5
GoogleI recently requested a valuation from Wards in Deal. William Sargeant, the Senior Sales Manager, attended and was very professional and friendly. His attention to detail with his information and advice was both informative and helpful. I would certainly recommend Wards to anyone considering taking the plunge ! Many thanks.
Victoria · 25 August 2024
Agent replied · 25 October 2024
Hello Victoria,
Thanks for leaving us such a lovely review, we really appreciate it. We're delighted to hear that William provided you with such an excellent service and that you'd recommend our team to others.
Many thanks,
Wards of Deal Estate Agents
★★★★★ 3/5
TrustpilotWe recently moved out from a property…
We recently moved out from a property managed by this agency and overall the process was completed, but there were some concerns regarding deposit deductions.
Attila · 5 May 2026
★★★★★ 5/5
TrustpilotMaria
Maria, as Senior Sales Progressor at Wards Estate Agents, guided me with unwavering dedication. She was always prompt and proactive, keeping me informed at every twist, liaising seamlessly with both the buyers and our solicitor. Her warm, friendly reassurance transformed a stressful sale into a smooth, confidence-inspiring journey. Maria’s professionalism and genuine care made all the difference.
Joanne · 21 July 2025
★★★★★ 5/5
TrustpilotPhenomenal service
Lauren and Monika, in particular, have been outstanding from start to finish. The team at Wards are incredibly efficient and responsive, keeping communication clear and consistent throughout.
Joanna · 11 April 2026
★★★★★ 1/5
TrustpilotWalderslade branch: A purchase from hell.
I’ll try my best to make this as brief as possible, however the journey we have been through feels like a never ending nightmare. Me and my fiancé was accepted on our first home back in November 2024. We couldn’t be more proud of ourselves for managing to buy a house in this current climate, and still be in our early-mid 20s.
Klara · 18 April 2025
★★★★★ 5/5
TrustpilotI cannot speak highly enough about the…
I cannot speak highly enough about the team in Walderslade they have supported me over the last few months, thank you all so much.
Judith · 8 April 2026
★★★★★ 5/5
TrustpilotMia took me on a viewing and was…
Mia took me on a viewing and was extremely helpful throughout. She was friendly, knowledgeable and answered all my questions. I really appreciated her time and professionalism.
Lara · 13 March 2026
★★★★★ 5/5
GoogleThis is the second home I've bought through Wards of Deal over the years. Thanks to Lee and the team for consistent and excellent service. They're polite and thoroughly professional. Highly recommended.
Loren · 26 October 2021
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
★★★★★ 4/5
GoogleJoe at Wards in Deal was polite and helpful , looked into any questions i had during my property search in the area.
Thex · 26 October 2022
Agent replied · 25 October 2024
Hello Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
★★★★★ 5/5
Trustpilot5* Service …
Ashley & his team are a very helpful & friendly bunch, very professional but not pushy. I would definitely use them in the future.
Julie · 15 March 2026
★★★★★ 5/5
TrustpilotA gratitude for Wards team
Everyone has been helpful and friendly through the process of buying the home. I would like to say thank you all you were an amazing team Tina, Tom, Daniel, Steve, Joanne, Amy, and Connor.
Khaldoun · 17 December 2025
★★★★★ 5/5
GoogleI can't praise these guys enough.
Professional, polite, proactive team who have made my buying experience a real pleasure.
Tom, at the Deal branch, has pushed to get the job done and Jess has gone above and beyond to allow me to view the property I'm buying, even taking time out of her 'day off' to accompany me!
You won't find a better team! A massive 'thank you' to everyone at Wards. I'm so excited about my new home.
Natalie · 26 October 2020
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Wards of Kent
★★★★★ 5/5
GoogleWards of Deal done a great job in selling our property from start to finish. Ashleigh and her team keep us fully informed at all times.PositiveProfessionalism
Peter · 26 October 2021
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
★★★★★ 5/5
GoogleThe branch manager Lee Wilson & his team offered an exceptional service during the Covid pandemic.
We arranged a face to face meeting before deciding to place the property on the market which facilitated a humane and excellent process during unprecedented times as most interactions thereafter were via email and remote because of COVID.
Wards were flexible & professional throughout displaying good team management.
Many thanks & All the best
ChristinePositiveQuality, Professionalism, Value
Christine · 26 October 2021
Agent replied · 25 October 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
★★★★★ 5/5
TrustpilotVery quick sale
Very quick sale, smooth fair process. Everyone I dealt with was professional and helpful. Antony, Maxine, Charlie and Anna.
Amanda · 15 March 2026
★★★★★ 5/5
TrustpilotJoanne from the property management…
Joanne from the property management team has been amazing and so efficient 🙂
Catherine · 1 May 2026
★★★★★ 5/5
TrustpilotWards are the best estate agents I have…
Wards are the best estate agents I have ever used.
Angela · 23 May 2026
★★★★★ 5/5
TrustpilotExceptional service experienced by the…
Exceptional service experienced by the whole team, but most recently Mim, who has dealt with my requests and queries promptly and professionally. She has made me feel like a priority by being attentive and understanding.
Ike · 20 October 2025
★★★★★ 5/5
TrustpilotI have recently purchased a Bungalow in…
I have recently purchased a Bungalow in Northumberland Heath from Ward of Barnehurst.
William · 22 April 2026
★★★★★ 5/5
TrustpilotWe had such a wonderful experience with Mia.
We had such a wonderful experience with Mia at Wards while buying our new home in Ramsgate.
Dee · 13 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
