Trusted Agent profile Β· Dover

Wards Deal reviews in Dover

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

247 reviews across 2 platforms

18A High Street, Deal, CT14 7AE, Dover, CT14 7AE

Wards's office in Dover, at 18A High Street, is rated 4.6 out of 5 across 247 reviews on two platforms, including 92 Google reviews rated 4.4.

Google logo

4.4 / 5

92

Reviews on Google

This office

Trustpilot logo

155

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dover office, from every platform, shown as written. First names only.

5/5

Google

Amazing service from Jess at this office. She could not have been more helpful and efficient on the purchasing of my house. She is friendly and pleasant with a 5 * service to back it up. Many thanks WilliamPositiveResponsiveness, Professionalism

William Β· 26 October 2020

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Lee & Amanda great people to deal with Joe Higgs - always polite, concerned and the person we met several times. Helpful & courteousPositiveResponsiveness, Quality, Professionalism, Value

Chair Β· 26 October 2022

Agent replied Β· 25 October 2024

Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

The service we received was exceptional. Going the extra mile to accommodate our needs. I like the fact that the whole process can be dealt with in one place. The whole team was friendly and very professional. Would not hesitate to recommend.

Deborah Β· 27 October 2019

Agent replied Β· 25 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Good customer care. Great team helpful and proactive!

Zara Β· 30 November 2023

Agent replied Β· 25 October 2024

Hi Zara, Thank you for leaving a review! It's great to hear how helpful and proactive our agents have been throughout your experience. Best wishes, Wards.

5/5

Google

I can't thank you enough for helping me get a new home. Big hug to ladies in Deal Branch, you went out of your way with your advice and help!!!PositiveResponsiveness, Professionalism

Elida Β· 26 October 2020

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Had a great experience with Wards of Deal, great communication at all times and nothing was too much trouble to answer my questions! Highly recommended thank you to all the staff

Stuart Β· 22 March 2024

5/5

Google

Wards helped me purchase my first property. They were very helpful and responsive throughout the process. I was very grateful for the service I got and would definitely use them again!

Inigo Β· 27 October 2019

Agent replied Β· 25 October 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

A big thank-you to Will Sargeant who came round this morning to value our house in Deal. Smart dresser, smart thinker, and generally an excellent experience. 5 stars well deserved!

Joan Β· 26 October 2023

5/5

Google

I'm very happy with the level of service and friendly professionalism I have received from the Deal branch.

Janet Β· 26 October 2020

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

Excellent quality πŸ‘Œ …PositiveProfessionalism

Arian Β· 26 October 2022

Agent replied Β· 25 October 2024

Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent

1/5

Google

Never finds property when requested.Never rings back. Useless conveyence never rings bsck and deliberately never answers phone in fact.rubbish. never again

Marie Β· 27 October 2016

Agent replied Β· 25 October 2024

We're very sorry to hear that you weren't happy with our service. We can't find you on our system, so if you could provide more information to social@wardandpartners.co.uk we will follow up.

5/5

Google

Brilliant service and communication throughout the process. Extremely responsive and helpful.PositiveResponsiveness, Quality, Professionalism

William Β· 26 October 2020

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

Friendly and very helpful. Fantastic estate agents.

John Β· 26 October 2020

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards

1/5

Google

As with most estate agents in Deal, HOPELESS !!!

JSCW Β· 27 October 2016

Agent replied Β· 25 October 2024

We're very sorry to hear that you weren't happy with our service. We can't find you on our system, so if you could provide more information to social@wardandpartners.co.uk we will follow up.

5/5

Google

My wife and I dealt with will Sargent at wards who was very helpful we would recommend using wards estate agents

Terry Β· 26 October 2022

3/5

Google

Property that I had seen with a For Sale board was not on their website so called into store but details were not available. Ridiculous!!!

Paula Β· 26 October 2021

5/5

Trustpilot

Seamless service

Rating only, no written review.

Ivan Β· 2 December 2025

1/5

Google

Rating only, no written review.

Hannah Β· 26 October 2023

Agent replied Β· 25 October 2024

Hi Hannah, Please could you provide us with some more details of your experience so we can look into the issues that have caused this low review. Best wishes, Wards.

1/5

Google

Rating only, no written review.

Daniel Β· 26 October 2022

Agent replied Β· 25 October 2024

Dear Daniel, Thank you for leaving us your rating. Unfortunately we cannot identify you as a customer from our records. Should you wish to contact us, please call Customer Relations on 01702 540802 or email to customer.relations@arunestates.co.uk. Thank you. Wards of Kent

2/5

Google

Rating only, no written review.

Mike Β· 26 October 2022

Agent replied Β· 25 October 2024

Dear Mike, Thank you for rating our service. Unfortunately we cannot find your name as a customer of Wards of Deal however, we would welcome your call to Customer Relations on 01702 540802 or an email to customer.relations@arunestates.co.uk Kindest regards Wards of Kent

3/5

Google

Rating only, no written review.

Gary Β· 26 October 2021

5/5

Google

Rating only, no written review.

Jane Β· 26 October 2021

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Rating only, no written review.

Rebecca Β· 26 October 2021

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Google

Rating only, no written review.

Deborah Β· 26 October 2021

Agent replied Β· 25 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews

Questions about Wards Deal

How many reviews does Wards Deal have?

Wards's Dover office has 247 reviews across two platforms: 92 on Google, 155 on Trustpilot (across the whole business).

What is Wards Deal's rating?

Wards Deal is rated 4.6 out of 5 across all 247 reviews, and 4.4 out of 5 on Google from 92 reviews.

Where is Wards's Dover office?

Wards Deal, 18A High Street, Deal, CT14 7AE, Dover, CT14 7AE.

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