5/5
We were very impressed with Hearnes, especially the care and attention shown by Lilia and Fiona. The office is well run, well organised, and a pleasure to deal with. We would happily recommend them.
Trusted Agent profile · Dorset
★★★★★
168 reviews across 3 platforms
6-8 Victoria Road, Ferndown, Dorset, BH22 9HZ
Hearnes Estate Agents's office in Dorset, at 6-8 Victoria Road, is rated 4.5 out of 5 across 168 reviews on three platforms, including 109 Google reviews rated 4.5.
109
Reviews on Google
This office
58
Reviews on Facebook
Business-wide
1
Reviews on Trustpilot
Business-wide
Every review we hold for the Dorset office, from every platform, shown as written. First names only.
5/5
We were very impressed with Hearnes, especially the care and attention shown by Lilia and Fiona. The office is well run, well organised, and a pleasure to deal with. We would happily recommend them.
5/5
I can’t recommend Matt, James, Joe and the whole team at Hearnes enough! When we first sold our flat we had no idea a pandemic was about to happen, and to say it’s been a rollercoaster would be an understatement! These guys were all fabulous and helped us to get to completion day. If we ever move again in future, we’ll be using you again!
5/5
Nikki Dunesby is awesome ! Kind, thoughtful, conscientious. She works inHearnes Ferndown.
Thank you for your feedback which is very helpful.
1/5
Hearnes Estate Agents Ringwood
I want to point out that this review relates only to Hearnes in Ringwood and not in the other branches. The people at the Ringwood office seem to be incapable of replying to emails, phone messages etc. If I were trying to sell my property they would be the very last company i would use. They are absolutely hopeless.
5/5
I cannot rate Hearnes Estate Agents highly enough. Every single member of staff was friendly, courteous and efficient. We were kept informed every step of the way. Every promise given was kept. Angie who dealt with us when we had found a buyer went over and above with her service. A superb company. Thank you all.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
Hearnes worked tirelessly to sell our home in difficult times. Andrew King was amazing. Professional, excellent communications, and got our exchange through in 28 days. Cannot recommend enough.
Hi Marc. Thank you so much for your kind feedback. I hope the move went well and you and Jo are now settled in your new home!
5/5
We’ve had a fantastic experience from the moment we contacted Hearnes estate agents in Bournemouth. Not only did they find us a buyer for our house within a matter of a few weeks, but we’ve also bought our new home through them as well. We’ve had great service throughout the whole time and the staff have been very helpful offering a brilliant service. We would like to give a particular mention of appreciation to James and Alec who helped to make the whole process go smoothly...we wouldn’t hesitate to recommend Hearnes so if you’re planning a move, give them a call you won’t regret it!!!
Lynnie, thank you so much for the kind review. Have a lovely first winter in your new home, please do not hesitate to contact us if there’s anything we can help with. You’ve been a pleasure to work with. 🏠
5/5
Can’t recommend Hearnes Estate Agent enough. Really helpful from start to finish Thanks for all your help Alec & Fiona
5/5
Excellent communication from friendly and helpful staff. I was kept informed regularly when selling my flat and I would recommend Hearnes in Bournemouth to anyone � I will be using them again myself in the future. A particular thank you to Sandy who persevered in the face of obstacles put in the way by others in the chain and taking the stress away from me!
5/5
Having recently sold and bought (for the second time) from Matt at Hearnes, we have nothing but praise for his hard work and dedication throughout. Communication was fantastic and he remained calm and focussed even when faced with unforeseen problems. We are over the moon to be in our new home, thank you Matt. Glenn & Hollie Baldwin.
5/5
Recently purchased a home via Hearnes Estate Agents in Ferndown. A good experience; the purchase, as others have been, was very stressful with lawyers and the chain ! …
5/5
I returned to use Hearnes again some years after they sold my previous property as I was very pleased with the service. I certainly wasn't disappointed as the service was once again excellent from start to finish so I would highly recommend Hearnes in Ferndown for both selling and buying a property.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
Cannot fault the service from Hearnes Estate Agents. Special shout out to Angela who kept me informed throughout the whole process to completion. Well done all.
5/5
The team were all very professional and each member was kept informed about the progress of the sale. From the beginning, having a realistic price put on the propert and advice and updates of viewing, everyone was keen to get the sale …
5/5
Team Hearnes in Ferndown did an amazing job from start to finish. We did a lot of viewings with them which was all dealt with patiently and professionally. Once we offered a lot of help and guidance was provided until completion. Thanks to everyone at Hearnes Ferndown, you are all super stars :-) Will definitely recommend their services.
5/5
Really pleased with Hearnes. Angie Weeks has been fantastic, always at the end of the phone to give help and assistance. Cant fault her dedication to making things run smoothly.
5/5
We previously used Hearnes Ferndown and again used them this year. Excellent from start to finish. A very big thank you to Julian and all his team.
5/5
Hearnes have recently helped us sell our home and were extremely helpful along each step of the way. The team were professional but also very friendly and made the whole experience a lot less stressful than perhaps a house sale should be. Would highly recommend 👍😊 cheers. …
5/5
We got the keys to our first home this week through Hearnes and we cannot recommend them enough. The team are so friendly and professional especially Sandy and Alec, who we had the pleasure of dealing with throughout the buying process. They made it so easy every step of the way! Thanks so much Hearnes! :)
5/5
We have just purchased a property through Hearnes {Ferndown) A big 'Thank You 'to Angie Weeks for the excellent way she dealt with our purchase, always prompt in her communication making our purchase less stressful. Angie you are a credit to Hearnes. Pat and Martyn
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
We would highly recommend Hearnes Estate. We had lost several buyers through no fault of Hearnes and Alec always had another possible buyer in line which proved successful. Angie progressed the sale and we finally completed on Monday. Thank you all Lesley Richard and Stan.
Thank you for taking the time to review our service. Hard work and tenacity reaped the desired result. All the best for the future. Julian Tucker Director
5/5
A huge thank you to the team at Hearnes for conducting and completing the sale of our property. We found them to be, pleasant, diligent and incredibly professional from the start to the finish. Your efforts have enabled our next move, thank you.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
1/5
Decided to disengage with Hearnes as our Estate Agents after months of poor performance, lack of communication and failure to deliver on promised objectives. On the same day we did this, they cancelled our viewing on another property despite having emailed us only two days before inviting us to see the property. Bad service, bad attitude, this agency is seemingly run by a group of petulent teenagers.
I am so sorry you feel this way, we would never cancel a viewing unless instructed to do so by the seller. Please feel free to contact us to discuss the points you have raised, we are happy to help.
5/5
Professional and efficient Company. To Julian the Director, his sales team and everyone else who helped with our house sale - thank you. It’s the third time we have used Hearnes and their standard of service never disappoints.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hearnes Estate Agents's Dorset office has 168 reviews across three platforms: 109 on Google, 58 on Facebook (across the whole business), 1 on Trustpilot (across the whole business).
Hearnes Estate Agents Dorset is rated 4.5 out of 5 across all 168 reviews, and 4.5 out of 5 on Google from 109 reviews.
Hearnes Estate Agents Dorset, 6-8 Victoria Road, Ferndown, Dorset, BH22 9HZ.