Trusted Agent profile Β· Dorset
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177 reviews across 4 platforms
6-8 Victoria Road, Ferndown, Dorset, BH22 9HZ
Hearnes Estate Agents's office in Dorset, at 6-8 Victoria Road, is rated 4.5 out of 5 across 177 reviews on four platforms, including 117 Google reviews rated 4.5.
117
Reviews on Google
This office
58
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
1
Reviews on Trustpilot
Business-wide
Every review we hold for the Dorset office, from every platform, shown as written. First names only.
5/5
GoogleTeam Hearnes in Ferndown did an amazing job from start to finish. We did a lot of viewings with them which was all dealt with patiently and professionally. Once we offered a lot of help and guidance was provided until completion. Thanks to everyone at Hearnes Ferndown, you are all super stars :-) Will definitely recommend their services.
5/5
GoogleWe have just purchased a property through Hearnes {Ferndown) A big 'Thank You 'to Angie Weeks for the excellent way she dealt with our purchase, always prompt in her communication making our purchase less stressful. Angie you are a credit to Hearnes. Pat and Martyn
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleHearnes have recently helped us sell our home and were extremely helpful along each step of the way. The team were professional but also very friendly and made the whole experience a lot less stressful than perhaps a house sale should be. Would highly recommend ππ cheers. β¦
5/5
FacebookWe got the keys to our first home this week through Hearnes and we cannot recommend them enough. The team are so friendly and professional especially Sandy and Alec, who we had the pleasure of dealing with throughout the buying process. They made it so easy every step of the way! Thanks so much Hearnes! :)
5/5
GoogleWe would highly recommend Hearnes Estate. We had lost several buyers through no fault of Hearnes and Alec always had another possible buyer in line which proved successful. Angie progressed the sale and we finally completed on Monday. Thank you all Lesley Richard and Stan.
Thank you for taking the time to review our service. Hard work and tenacity reaped the desired result. All the best for the future. Julian Tucker Director
5/5
GoogleA huge thank you to the team at Hearnes for conducting and completing the sale of our property. We found them to be, pleasant, diligent and incredibly professional from the start to the finish. Your efforts have enabled our next move, thank you.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
1/5
GoogleDecided to disengage with Hearnes as our Estate Agents after months of poor performance, lack of communication and failure to deliver on promised objectives. On the same day we did this, they cancelled our viewing on another property despite having emailed us only two days before inviting us to see the property. Bad service, bad attitude, this agency is seemingly run by a group of petulent teenagers.
I am so sorry you feel this way, we would never cancel a viewing unless instructed to do so by the seller. Please feel free to contact us to discuss the points you have raised, we are happy to help.
5/5
GoogleProfessional and efficient Company. To Julian the Director, his sales team and everyone else who helped with our house sale - thank you. Itβs the third time we have used Hearnes and their standard of service never disappoints.
1/5
GoogleWorst estate agents! Haven't had 1 successfull viewing. Spoke to David, promised will come back after checking with vendor and he never did. Happened so many times so far. Very unprofessional company! Not recommend at all !NegativeResponsiveness, Quality, Professionalism
5/5
GoogleOur first time dealing with Hearnes and have no complaints with their service. They were efficient and always contacted us with any updates or new information. Will happily look to go with them again in the future.
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
GoogleI've been delighted with my Hearnes experience from start to finish. They were a delight to deal with and I receive great support from a wide team of professionals. Importantly they also secured me a great sale .
Thank you for taking the time to review our service, great to hear your positive feedback on our team. All the best for the future. Julian Tucker Director
5/5
FacebookWe recently bought and sold through Hearnes and I can't recommend them enough. Our sold house straightaway and they found us the perfect house, exactly what we were looking for. Thank you so much to Jonathan, Sally and the team for making the whole process so easy :-)
5/5
GoogleVery professionally run from the first meeting to the final sale and in my opinion gave honest opinions, all staff that I had dealings with always kept myself informed of viewingβs, dates, times and always gave a feed back. Thank you.
5/5
GoogleVery impressed with David and the team at Hearnes Estate Agents, Ferndown. Their honesty, responsiveness and helpful attitudes set Hearnes apart in an industry which so often gets a bad reputation. Knowledgeable, professional, friendly and local. Youβre in safe hands with Hearnes.
4/5
GoogleDid a good job Plenty of viewings Would recommend
5/5
GoogleOutstanding Service received from every member of staff we had contact with at Hearnes in Ferndown. Brilliant communication every step of the way. Would highly recommend them to anyone wishing to buy (as we did) or indeed sell through them.
5/5
FacebookWe bought and sold through Hearnes and can't thank the team enough. Special thanks to James, Matt & of course Juliet for taking the stress out of the whole process. Highly recommend.
5/5
FacebookHaving bought our house with hearnes 4 years ago, we didnβt hesitate to use them to sell it on this time. Matt came over to value the property remembering it well from selling it to us last time and put us at ease from the get go. Although it took a while longer to sell than Iβd initially hoped, I was never in any doubt that the whole team were doing all they could to get the right people viewing and thus get the offers we were looking for. They were in constant contact with feedback from every viewing and proactive marketing suggestions and advice. Once the sale had been agreed, it was a nervous few weeks through the lockdowns before completion and Iβm so grateful for Juliet for keeping everything within the chain together and moving forward - this really was invaluable and made us very thankful to be with Hearnes. Thank you all!
5/5
GoogleThe whole team at Hearnes have been fantastic. From meeting Alec in the beginning to start marketing my home, the team who did the viewings through to Angie who managed all the paperwork side. The sale ran very smoothly and I was kept up to date at all times. Thank you for everything. Fantastic team βοΈ βοΈβοΈβοΈβοΈ
5/5
FacebookThank you to the team at Hearnes for a reliable and efficient sale of our property, would not hesitate to use them again, particular thanks to Sally and James.
5/5
GoogleHearne's in Ferndown have a good team of people. They kept us informed almost on a daily basis. Angie in particular, was a great help, she helped us a lot and I wouldn't hesitate to use Hearne's again.
5/5
GoogleWe have just exchanged and are now getting ready to move and we can't thank the whole Hearnes team enough. We've had to manage a sale through the Brexit slow down and a very complex chain to get to contacts exchanged and through out we found the team to have that great mix of being very professional and extremely approachable to discuss and work things through to a sensible and best possible outcome They achieved a really good number of appropriate viewings and helped enormously in the negotiations. Where most agents stop at that point, the Hearnes team step up a gear helping to manage, chase and protect the whole chain. Ours chain was very fragile and we are certain that it was only due to the work of Hearnes that saw it across the line. How much can you value that type of support support which significanty reduces stress and anxiety through the whole process. On top of all that, they are a really nice team to work with providing the level of communication that you want and quickly earning our trust. We highly recommend them to you.
5/5
FacebookHearnes Bournemouth recently sold our house and I could not fault them, compared to so many agents I have dealt with Hearnes have been by far the most efficient and professional. They went over and above in every way possible and made sure communication was consistent. Not only that they have been excellent in helping us find our next home. I can not recommend them enough and will be sure to use them again in the future.
5/5
FacebookThank you so much to Alec and the team at hearnes for selling our house. Fantastic communication throughout and Iβll definitely be using hearnes to buy a property over the next few months οΏ½
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