Seymours Dorking reviews

★★★★★ 1/5

Trustpilot

I am so disappointed firstly not stated…

I am so disappointed firstly not stated in promotional brochure or even when visiting a potential home about a property having a cess pool.Then after leaving a message no one had the descency to return my messages.obviously they did receive my message as within mins thé property was back on for sale.Lack professionalism and customer care.minus 1 star

Rob · 15 January 2024

★★★★★ 5/5

Trustpilot

Great Service & Support

Seymours sold my house & were very helpful & supportive throughout what ended up being quite a lengthy sale. Clive worked tirelessly on this, chasing up all the relevant parties & keeping me informed of progress at all times.

Carole · 14 December 2024

★★★★★ 5/5

Google

David and the team at Seymours have been fantastic in managing both our recent sale and subsequent onward purchase. Responsive, reassuring and pragmatic throughout. Thank you to all.PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 9 February 2022

★★★★★ 1/5

Trustpilot

Damp, mould, rodent infested properties.

AFter a years of living in a damp/mould/rodent infested property that was falling apart quite literally, emailing them every few days practically begging for repairs to be made to no avail. After contacting the council to in an attempt to force themTo actually make repairs. After the council giving hem 6 weeks to carry the works out. 6 months later - none don the jobs were completed.Now they are trying to extort money fromMy deposit because of damage their lack of repairs has caused. Avoid Seymour’s like the plague. Staff are incompetent. Once you’ve asked for repairs to be done you willBe treated like a second class citizen.Despite my partner and I sticking to the terms of the agreement - Seymour’s wouldn’t stick to their end and make the home habitable for human habitation.Absolutely disgusting

Joseph · 3 December 2021

★★★★★ 1/5

Trustpilot

Disgusting property - bunch of extortionists.

Both Seymour’s and the landlord didn’t maintain the property when my partner and I lived here. Damp/mould issues...constant water leaks into the property...never got addressed...rat/mice infestation the landlord refused to do anything about.Has to write a letter to the council - the council gave them a notice to complete all works within 6 weeks. They didn’t do it . The council didn’t offer any more solutions either. Now I’ve left the property the landlord has the audacity to try and extort money from my deposit. For damage that I haven’t caused.Disgusting .Long story short if you want a decent experience/customer service /to live in a property that is in line with the human ha oration act 2008 don’t use Seymour’s and don’t rent 47 courtenay road unless you want serious health consequences.

Joseph · 12 November 2021

★★★★★ 5/5

Google

We purchased a house in Rothes Road with the help of Seymours. They couldn't of done more for us. I work overseas for long periods at a time and it was so easy to deal with David over email and to check progress and ask questions as my solicitor was lazy. The house was in need of a lot of work and Seymours also assisted with letting contractors into the property to get quotes whilst we went through the motions of the buying/solicitors etc so work could be started immidiatly on completion. I got the keys at 1130am and work started at 1400! The team at Seymours are very knowledgeable about the local area and are very professional. I cannot thank them enough for their help and would most certainly use them in the future without hesitation.PositiveResponsiveness, Professionalism

Alastair · 24 October 2021

★★★★★ 5/5

Google

Having had our house on the market twice before with other estate agents working with Seymours was by for the best experience. They really cared about the sale making sure that the staff showing the house knew about it having visited before the viewings started. The clients we all verified buyers and communications throughout the process was excellent yet not too much. We would highly recommend anyone looking to sell in the area to use Seymours you won’t be disappointed.

Steve · 24 October 2021

★★★★★ 5/5

Google

We have recently sold our second home with Seymours and cannot thank the team enough for their fantastic work. They offer a truly professional and personal service and we do feel you could not find a more proactive, positive and knowledgable team anywhere else in the UK! We especially appreciate their knowledge, patience and continued communication during our buying and selling period, which coincided with a rather unpredictable market due to the stamp duty holiday window nearing an end. We cannot recommend Seymours more highly and would urge anyone considering buying or selling a house to make a call and chat to one of their team. Thank you so much!

Chloe · 24 October 2021

★★★★★ 5/5

Trustpilot

A relaxed purchase

The experience from viewing to completion was very relaxed, they assisted with the negotiation and all my questions were answered quickly. A sale by beneficiaries can be difficult but it was clear thy had an excellent rapport with the vendor. Being new to the area all their recommendations were very helpful which help with a very speedy completion. Definitely a five star experience

Mr · 18 August 2023

★★★★★ 5/5

Google

I would highly recommend Seymours Dorking. David and the team are excellent, they provide a very personal touch from start to finish. You can always get in contact with them and they keep you updated from start to finish. Thank you!

Paul · 10 February 2019

★★★★★ 1/5

Trustpilot

Avoid Seymours at all costs

Avoid Seymours at all costs. They are quick enough to take your money and then cling onto it when you move out. We moved into our property in October 2020 and had nothing but problems. Problem after problem, no hot water, no bath plug, a shower curtain where the pole fell down every time you got in, blocked drains, broken windows, no heating, no lights in bathroom, no extractor fan and the list goes on. We moved out 2 weeks ago and still awaiting our deposit. They have gone round and said we are liable and will be charged for things that were already there. It’s funny how Seymour’s do the check in report so they don’t note anything down, whereas the checkout report is done by an external company. Why’s that? Oh to find any reason to not give us our deposit back. We moved out because our windows never worked when we moved in. I reported the problem early March stating the windows do not open and we moved out last week of September and still had no indication what was going on with the windows. We have a 1 year old child and to live in a flat where the windows didn’t open was not on. Not only was this illegal as was deemed a fire escape from the fire service, we were not offered any air con units or any fans. The landlord accepted a 25% reduction in rent but what’s that when we were living in a sweat box. A few of our neighbours didn’t have anything nice to say about Seymour’s and I totally see why. I will never ever rent or buy through Seymour’s and I wish I listened to the reviews before we went with Seymour’s.

Lauren · 7 October 2021

★★★★★ 5/5

Trustpilot

Brilliant service from beginning to…

Brilliant service from beginning to end. Ben valued the property within one day of call. Marketing material was impressive and very professionally produced. Property sold at very good price within 4 days. Josh took over from there. He liaised directly with the local solicitor acting on our behalf. He kept in constant contact and kept all parties on board throughout. He accompanied all viewings, as we were unable to be there. He even stepped in and oversaw the house clearance when the company arrived early and we were "parked" on the M25.Superb service. Ultra efficient and totally professional.Great company.

John · 3 October 2021

★★★★★ 5/5

Google

Excellent service. The house was marketed quickly and effectively and a full-price offer received within a few days of it going on the market. All queries and problems were dealt with promptly and effectively with generous efforts given to effect a liaison between seller and buyer. The staff are super friendly and put themselves out to help where possible. Recommended.

Helen · 24 October 2023

★★★★★ 5/5

Google

Seymours provided excellent service during the sale of my property, and I highly recommend them. I dealt mostly with Emma, who was always very professional, responsive, and friendly; and I am very grateful for her help and support. If fact, the whole team were fantastic and were always available to give help and advice. I would definitely use Seymours again!

Richard · 24 October 2023

★★★★★ 5/5

Trustpilot

Whole team worked to see things through.

Phone always answered promptly by someone who knew what was going on. Felt that the whole team was trying to help things through. Once they'd got the sale, having Sandra, the client relationship manager, to make sure everything completed was a huge help.

Brigid · 16 September 2024

★★★★★ 5/5

Trustpilot

Thank You Seymours

Fab team at Seymours, super helpful. Our property fell through due to problems with the buyers. Seymours surpassed our expectations and had another buyer in place and able to proceed within the week. Amazing service, very professional and helped us all the way throughout the process and kept all the plates spinning on our behalf to ensure we completed on schedule. We can't thank the team enough, without them we certainly would not have been able to move home. We would (and have) highly recommend Seymours to anyone wishing to buy or sell their property.

Mark · 31 August 2021

★★★★★ 5/5

Trustpilot

Highly recommended

My experience with Seymour’s has been great from my first contact with them. The team worked hard to get potential buyers through the door which led to finding a buyer.They continue to keep in touch through the selling process to ensure that all goes as smoothly as possible.I highly recommend them.

MISS · 26 April 2024

★★★★★ 5/5

Trustpilot

Friendly, Professional, Efficient, Fantastic

The team at Seymours were able to find us a buyer (at asking price) very quickly after a few months with no luck under a different estate agent. Their sales and client relations team are all extremely professional and friendly and explain things in leyman's terms for those of us who have little knowledge of how property sales work! The team looked after us from start to finish and were friendly and approachable throughout, and also helped us to agree on a nice early exchange and completion for our sale. I would thoroughly recommend Seymours if you are looking to buy or sell your property.

Jade · 12 August 2021

★★★★★ 5/5

Google

Jamie, David and team were friendly, attentive and professional throughout our house search and the buying process. They are proper professionals who were a pleasure to deal with. Would not hesitate to buy and sell with them again in the future.

Peter · 10 February 2018

★★★★★ 5/5

Google

Excellent! Tim was fabulous and very helpful. Happy in our new home 😀 …

Anna · 8 March 2025

★★★★★ 5/5

Trustpilot

Where to start my experience with…

Where to start my experience with Seymours from beginning to the end was very professional and responsive started off with house viewing with Billy a true gem super knowledgeable about the property answered every question asked.Then me and Mrs. Was super impressed with his presentation after our case was dealt by Clarissa who was very responsive to every query raised and picked up call whenever required or called back.We would like to Thank you so very much for being patience with us and dealing with every aspect of enquiries we had. I think we called Clarissa more then our lawyer and she got back to us every time.Thank you Seymours it was great dealing with you Billy & Clarissa thank you for all your hard work towards getting our first property:)

Ahsan · 6 June 2021

★★★★★ 5/5

Trustpilot

Everything about the service was…

Everything about the service was fantastic. Can't find fault at all, from marketing the property to its final sale. Would happily use Seymours again in the future if the need arose. Would also highly recommend Seymours to others

Gary · 5 November 2024

★★★★★ 5/5

Trustpilot

They sold the house in Three days

They sold the house in Three days! Which is quick by anyones standards.

Michael · 3 August 2023

★★★★★ 5/5

Trustpilot

I used Seymours in Dorking for my house…

I used Seymours in Dorking for my house purchase. Emma kept me up to date throughout the process and always replied quickly to any questions I had.

Claire · 24 February 2022