Trusted Agent profile · Dorking

Seymours Dorking reviews

★★★★★ Excellent

1,045 reviews across 2 platforms

Cummins House, 62 South Street, Dorking, RH4 2HD, RH4 2HD

Seymours's office in Dorking, at Cummins House, is rated 4.5 out of 5 across 1,045 reviews on two platforms, including 382 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Seymours won in 2026.

Google logo

5.0 / 5

382

Reviews on Google

This office

Trustpilot logo

663

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dorking office, from every platform, shown as written. First names only.

5/5

Google

Thanks to the full Seymour's team and their efforts working behind the scenes with the sale of our house. Emma who was handling our sale was great at keeping us informed and working in the background communicating with our buyers. At the point of sale they were great negotiators and at giving advice, resulting in a higher sale price than advertised. They certainly know the market and know the local area of Dorking well. We will always look to use Seymour's Dorking as they are a great team who you can trust.

Paul · 24 October 2022

Agent replied · 23 October 2024

Hi Paul. Firstly, thank you for taking the time to leave us such a lovely review. We appreciate your kind words and we are very grateful that you would use Seymours as your agent again in the future. Thank you again, Emma and the team.

5/5

Trustpilot

Thank you, Seymours!

Seymours handled our house sale very professionally, and were always available with advice to make the whole process as smooth as possible.They have an excellent knowledge of the local area, which is great for non-local families.The marketing and publicity were excellent, enabling us to negotiate a fair price. The team was responsive at all times - vital for a complex process such as a house sale!We are happy to recommend them unreservedly.

Bridget · 20 February 2025

5/5

Google

David and Heather were a pleasure to deal with. Great service all round and we can’t thank them enough for helping us to buy our first home. Should we decide to sell we would go straight to them to handle the sale. Many thanks again, Lucy

Lucy · 10 February 2020

Agent replied · 8 February 2025

Hello Lucy, thank you for the brilliant feedback! Good luck in your new home and look forward to seeing you again soon.

5/5

Google

David and the team where great throughout my house sale and the purchase of another property. Communicated everything well and assisted me whenever needed Thanks David and team

Thomas · 9 February 2023

Agent replied · 8 February 2025

Hi Thomas. Thank you for taking the time to leave us a lovely review and thank you for choosing Seymours as your agent. David and the team.

4/5

Trustpilot

Friendly and informed staff

We have been kept informed about viewings and we feel Seymours were positive about our house. The valuation was a bit too high initially but we thought it would help with negotiation. However, we eventually decided to drop the price dramatically and we started to get some more offers. They could be a bit better with more regular feedback.

Deborah · 12 April 2024

Agent replied · 22 October 2024

Thanks Deborah. Good to see that it's overall positive, but we can certainly look at ways to get the regular feedback sorted. Thanks again.

5/5

Google

Thanks Tim and all your team at Seymours which resulted in a seamless move.

Rick · 9 February 2024

Agent replied · 8 February 2025

Hi Rick. Thank you so much for the great review, we really appreciate it. Tim and the team.

1/5

Trustpilot

If I could give them zero I would!

If I could give them zero I would!! Absolutely shocking service!!! Booked in to view flats for this to be rescheduled 4 times by them!!! To be told we will definitely see the 1 flat we want to… email them to confirm this to be told they will try and request this?!?!!! Not to mention they take days to response to email and everytime they have cancelled it’s been with in a couple of hours of viewing after sorting out an early finish at work for them to cancel and expect us to be flexible when they have already cancelled 4 times

Charlotte · 31 August 2022

Agent replied · 22 October 2024

Hi Charlotte, thanks for the review. Firstly may I apologise for your experience with us, It is very unusual for a customer to experience what you have but nonetheless it shouldn't happen. All reviews, be they positive or negative are important to us as they are used to improve services. I would like to look into this matter on your behalf, therefore could you please let me know which office you are referring to? Regards, Ian.

5/5

Google

We recently bought our house through Seymours and were very impressed with their customer service throughout. Our situation involved a complicated chain and Jamie and Heather went above and beyond with the ownership they took of our case. Will certainly recommend to friends and family.

Ruth · 10 February 2020

Agent replied · 8 February 2025

Hi Ruth, thanks very much for the fantastic review. We're so glad you were impressed with our services! We'll be sure to pass on the praise to Jamie and Heather. We'd be more than happy to help with any more property requirements in the future.

5/5

Trustpilot

Admirable estate agent.

Seymour’s are proving to be an admirable estate agent. At all times they have proved to be honest, open and trustworthy. They have taken our problems and limitations on board in our quest to move to a much more expensive area housing-wise, offering plenty of help and sound-advice. Many thanks!

Michael · 10 September 2024

Agent replied · 22 October 2024

Thank you, Michael! We're so glad to hear that you've found our team to be honest, open, and supportive throughout your move. It's great to know that the advice and help we've provided have made a difference in your journey to a new area. We really appreciate your kind words!

1/5

Trustpilot

Avoid at All Costs

Avoid at All Costs - Unprofessional and UnreliableI had an incredibly disappointing experience with Seymour’s in Walton on themes. After booking a house viewing with their agent, I arrived at the property only to find out that the agent had not even confirmed the appointment. When I called the agency to clarify, they initially tried to claim that I had never contacted them, which was absolutely untrue. Eventually, they admitted that there was already an offer on the house, making my trip completely pointless. This level of disorganisation and dishonesty is unacceptable.If this is how they treat potential buyers, I can’t imagine how they conduct the rest of their business. Do yourself a favor and steer clear of this agency. They clearly have no respect for their clients or the industry. Don’t waste your time with them!

Marco · 8 October 2024

5/5

Google

Staff at Seymours were superb and genuine. I highly recommend Robbie as he kept us all informed and held the chain together. Brilliant work. Thank you Seymours.

Wolfe · 9 February 2023

Agent replied · 8 February 2025

Hi Tanya. Thank you for taking the time to leave us such a brilliant review. We appreciate your kind words. Thank you again, Robbie and the team.

1/5

Trustpilot

Was an awful experience from start to…

Was an awful experience from start to finish. I thought the stressful part would be the physical side of moving. But no it was the agents and the solicitor that they recommended. The only agent I can praise is Toby at the knaphill office. He was a delight to deal with.

Rebel · 19 August 2024

Agent replied · 22 October 2024

Thank you for sharing your feedback. We’re sorry to hear that your experience wasn’t as expected, and we apologise for any frustration you encountered. Whilst we’re pleased that Toby was able to make a positive impact, we’d also appreciate the opportunity to learn more about the issues with the solicitors we recommended and to discuss our services in more detail. Please get in touch with the office, we’re here to help

5/5

Google

Robbie and David at Seymours were absolutely amazing! From start to finish, they made the whole process so easy and stress-free. Super responsive, always keeping me in the loop, and just genuinely great to deal with. What I loved most was how proactive they were, nothing was ever too much trouble, and they really went the extra mile to make sure everything ran smoothly. Can’t recommend them enough!

Nadine · 2 April 2025

5/5

Google

David and the team were absolutely brilliant in helping me get my flat. They were there every step of the process ensuring things moved along and helping me to get the property. Couldnt recommend enough!

Amy · 9 February 2022

Agent replied · 8 February 2025

Hi Amy. Thank you so much for taking the time to leave us such a brilliant review. We really appreciate it and glad you had such a great experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.

5/5

Google

I found seymours estate agents very helpful during my recent house purchase, particularly Heather who kept me informed and worked hard to help complete the final stages of the sale. It was a pleasure working with seymours and I would thoroughly recommend them .

Jenny · 12 January 2020

Agent replied · 10 January 2025

Hi Jenny - thanks so much for your brilliant feedback and recommendation. Heather and the rest of the team will be thrilled. Do let us know if you require any assistance with your property again in the future.

5/5

Trustpilot

Seymours did a fantastic job marketing…

Seymours did a fantastic job marketing my property. They were always courteous, timely and helpful without being pushy. Everyone involved was friendly and helpful at all times. I would certainly use them again and recommend them to others.

Customer · 5 February 2025

Agent replied · 22 February 2025

Thank you Dave I’m delighted to hear that you had such a positive experience with us. We always strive to be helpful and professional without being pushy, so it’s great to know that came across. We truly appreciate your recommendation and would be happy to assist you again in the future.

1/5

Trustpilot

Utterly ridiculous people

Utterly ridiculous people, completely disingenuous and deceitful. We made an application to view a property that had literally just been added to Rightmove. Got an appointment the next day, address seemed weird since the postcode wasn't in the right place and the building photos looked different between website and google maps. We figured it must have been a new build, since the advert said new build and hoped google maps just hadn't been updated yet.We turn up, it's not the same property at all. The red faced agent in an ill fitting blue suit then lies through his teeth, to our faces, claiming he had called and spoken to my partner the day before and explained the property we wanted had already gone and they intended to show us something different. Riiiiiight, good one.The property they decided to show us wasn't even within our budget, so they completely wasted our time! Spent over an hour driving through the school traffic to and from a bogus viewing. They then flatly refused to answer any communications about their behaviour, whilst claiming they had taken our details and would be in touch if anything came up in the future, that met our criteria. We then spent weeks watching multiple properties come on rightmove and never received any communication from Seymours about any of them. I guess they just blacklisted us, since they had already shown us their true colours and we had dared to call them on their BS.Having spoken to several other agents in the area, Seymours are well known for being utterly underhanded and devious! I strongly recommend you avoid going anywhere near them... they utterly suck, they are the reason estate agents have an appalling reputation.

Andy · 30 April 2022

Agent replied · 22 October 2024

Hello Andy, thanks for the review. We appreciate the comments and can assure you that we take all reviews very seriously. We will be reviewing your experience with us.

5/5

Google

Thank you David and the team for such an excellent service. You have been great from start to finish in helping us buy our dream house! Always on hand and so friendly, you have certainly made the process seamless! Many thanks, Magda & Dave

Magda · 10 February 2019

Agent replied · 8 February 2025

Hi Magda and Dave, thank you for such a great review. We try our hardest to make the process as stress free and smooth as possible, we're glad you felt this was the case. We're so glad we were able to help you get your dream house. If you ever need anything else, please don't hesitate to get in touch.

5/5

Trustpilot

Overseas rental

We were ably assisted by Jade Herring in our quest to secure a rental property. Living overseas this made the logistics somewhat challenging, however, Jade and her colleagues at Seymours handled the process professionally. Thank you 😊

Caroline · 31 January 2025

Agent replied · 22 October 2024

Thank you for your feedback! We're delighted to hear that you found our team prompt, respectful, and efficient in handling your queries. It's great to know our efforts are appreciated!

5/5

Google

Friendly, helpful and with local knowledge, Seymours are easy to deal with and responsive. A nice team to be involved with.

Shannan · 9 August 2025

Agent replied · 8 September 2025

Hi Shannan, thank you for leaving us this five star review, we really appreciate it! David, Jamie and the team.

5/5

Google

Personal service, tailored to our needs. Exeptional photography and virtual tour which hugely helped to generate interest. Feedback given after viewings. Open communication with David and team, to ensure sale moved forward.

Greg · 9 February 2022

Agent replied · 8 February 2025

Hello Greg. Firstly, thank you so much for taking the time to leave us such a great review. We really appreciate it and glad you had such a fantastic experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.

5/5

Trustpilot

Seymours did a very good job for us in…

Seymours did a very good job for us in selling a flat. They were energetic and attentive. They got the sale through in challenging circumstances. Particular praise for Clive Gee, Luke Minto and Simon Kelso.

Mr · 14 February 2025

Agent replied · 22 February 2025

Thank you, it's good to hear that you were happy with the service and that Clive, Luke, and Simon were able to support you through the sale. It was a pleasure working with you, and we appreciate your feedback!

5/5

Google

We would recommend David and the team without hesitation. Friendly, efficient and excellent service.

Jamie · 24 October 2023

Agent replied · 23 October 2024

Hi Jamie, thank you for taking the time to leave us this great review. We really appreciate it. David & the team.

5/5

Google

We've had wonderful service from everyone at Seymours in Dorking, but a big thank you to goes to Becky. From our first enquiry, to the viewings, ongoing communications and now getting our lovely home, faultless throughout. Even when it came to those extra little bits that come up in the process, the team advised and supported with a friendly and professional manner.

Leigh · 24 October 2023

Agent replied · 23 October 2024

Hi Leigh. Thank you so much for the positive review, we really appreciate it. We are so happy you had such a great experience with Seymours and that you would highly recommend us. Thank you again! Becky and the team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Seymours's Google reviewsLeave Seymours a review

Questions about Seymours Dorking

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, Mole Valley won Platinum; Seymours, Blackwater won Platinum; Seymours, West Byfleet won Gold; Seymours, Cranleigh won Gold; Seymours, Horsell won Trusted Agent; Seymours, Haslemere won Trusted Agent; Seymours, Camberley won Trusted Agent; Seymours, Addlestone won Trusted Agent.

The Trusted Agent

Is this your office? Claim your page.