Every review we hold for the Dorking office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional and friendly, David showed us many properties and always easy to book and helpful. Jamie was also very good and kept us updated until the last minutes of completion. We dealt with nearly every member of staff at some point, no problems at all. Very good
Neil · 9 February 2021
Agent replied · 8 February 2025
Hi Neil, thank you so much for taking the time to leave an excellent review. We were pleased to be of assistance and if we can help with anything in the future, please do not hesitate to get in touch. Kind regards, Jamie and David.
★★★★★ 1/5
TrustpilotWideboys and badly organized…
I found Seymours to be badly organized with endless mistakes, information lost, billing mistakes and staff with a bad attitude etc but worst of all is that I came to feel the people I was dealing with there were completely dishonest and fitted the untrustworthy "Estate Agent" stereotype exactly. Once you have been overcharged, misled, lied to then fobbed off by a wide boy "Director" who lies through his teeth and has a smart-alec answer for everything you come to realize what you are dealing with and that you have made a very serious mistake putting your trust in these people. It is a horrible realization. Wouldn't ever deal with these people again.
Pat · 4 March 2023
Agent replied · 22 October 2024
Dear Pat, thank you for such honest feedback, we would dearly like the opportunity to hear more about the issues you experienced and try to make things right where we can. Please can you email us at marketing@seymours-estates.co.uk
★★★★★ 5/5
TrustpilotGreat and strong understanding of the brief of our sales
When I first was looking for an estate agent, I called on 3 different companies. Seymours estate agents stood out straight away.First , the staff are so professional but they will also tell you things as they are.Second , their knowledge of the property market is second to none.Third, the marketing for the house was of a high quality and the photographer who came was reassuring and knew how to guide us , how to show the different rooms to their best appeal, he was patient and showing us the different pictures as he was taking them.Fourth , the premises of their offices are so reassuring , inviting, clean and they have a feel of slight luxury witch to me was reassuringOliver was the only one out of the 3 companies who understood the brief , the stressfulness of the situation.All the way through out the process , they were in contact with me, encouraging me , reassuring me, and even at the end of the process went out of their way , and the extra miles to conclude the sale. I definitely recommend them 200%
Nathalie · 21 February 2023
Agent replied · 22 October 2024
Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that our team at Seymours stood out to you from the start and were able to provide you with the professional and knowledgeable service that you were looking for. We pride ourselves on providing high-quality marketing for our clients' properties and are glad to hear that the photographer was able to guide you and showcase your property to its full potential.It's great to hear that Oliver and the team were able to understand your brief and support you throughout the process, providing encouragement and reassurance. We appreciate your recommendation and thank you for choosing Seymours to help with your property sale.
★★★★★ 5/5
GoogleSeymours have been great from start to finish! They are a friendly, responsive and knowledgeable team who have made the process of buying a home smooth and stress free. They have guided us through the process, which as first time buyers, we are particularly grateful for. We wouldn't hesitate to recommend Seymours, and couldn't have asked for better estate agents. Thanks for all your help Seymours!
Abi · 17 June 2025
★★★★★ 5/5
GoogleDavid and the team were friendly, approachable and always on hand to guide us through the process. We felt informed and reassured throughout which helped to calm our nerves. Would highly recommend.
Matthew · 9 February 2023
Agent replied · 8 February 2025
Hi Matthew. Thank you for taking the time to leave us such a brilliant review. We appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, David and the team.
★★★★★ 5/5
GoogleDavid was communicative and on the ball throughout the buying process . They're clearly great team in the Dorking office, the customer service is exceptional . I would recommend them without hesitation.
Giselle · 9 February 2023
Agent replied · 8 February 2025
Hello Giselle. Thank you so much for taking the time to leave us such a lovely review! We appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, David and the team.
★★★★★ 5/5
GoogleSeymours did an amazing job in helping us to find our family home. David and the team were professional throughout but more importantly, friendly, approachable and extremely helpful keeping us updated throughout the buying process.
Clare · 24 October 2022
Agent replied · 23 October 2024
Hi Clare! Thank you very much for taking the time to leave us such a lovely review.
We really appreciate it and glad you had such a fantastic experience!
If we can help at all in the future, please do not hesitate to contact us. Kind regards, David, Jamie and the team.
★★★★★ 5/5
TrustpilotI stared trying couldn’t have asked fr better serviceto sell my property…
I stared trying to sell my property with another agent - it was over priced and nothing happened.I went to Seymour’s, who gave me a more realistic valuation and good advice when the property still didn’t sell.Throughout the lengthy process of viewings and negotiation, the staff were proactive and kept me informed at all stages.
Tina · 1 September 2024
Agent replied · 22 October 2024
Thanks Tina, it's great to hear that our team kept you well informed and proactive throughout the journey.
★★★★★ 5/5
TrustpilotSeymours Estate Agent
Seymours have above and beyond. The entire sales process to date has been excellent. From initial visit to accepting an offer we have been delighted with the professional and diligent actions of all members of the team that we have encountered.The brochure detailing our property was great and we had a series of viewings a soon as we went to market. We would thoroughly recommend Seymours.
Fred · 9 February 2024
Agent replied · 22 October 2024
That's great to hear Fred, thank you so much. We pay a lot of attention to marketing and we want to present all our properties in a way that reflect the the people who own them.
★★★★★ 5/5
TrustpilotSuccessful sale
I bought my house through Seymours and chose them when I came to sell it. I like the staff and although it took a while to get an offer I think it was due to unfortunate circumstances, i.e. 3 other people decided to sell their houses after mine went on the market.
KMP · 15 October 2024
Agent replied · 23 November 2024
Thanks for coming back to Seymours for your sale! We appreciate your patience during the process, especially with the market changes. We're glad to have had the chance to work with you again!
★★★★★ 5/5
GoogleDavid and his team recently helped us to sell our house in Brockham. We were extremely happy with the quality of service they provided. They were friendly, responsive and managed the whole process very smoothly. We wouldn't hesitate to use their services again and strongly recommend them to others.
Susan · 10 February 2020
Agent replied · 8 February 2025
Hi Susan, thank you for such a brilliant review and recommendation. We're glad to hear you had a good experience. Please do get in touch when you require our services again in the future.
★★★★★ 5/5
TrustpilotStress free, yes, really
From a quite confusing beginning the end result of my buying a property is solely due to the help and diligence of the crew at Seymours, from salesman, mortgage broker and now customer care manager they have made what is reputably one of the most stressful things one can do to actually a very stress free experience, and for that I am eternally grateful
Toby · 8 March 2024
Agent replied · 22 October 2024
Stress, confusing - all key words associated with buying, renting and selling a home. It doesn't have to be that way. Thanks for using us Toby, its been a pleasure to work with you and share in your journey.
★★★★★ 5/5
TrustpilotSeymours a pleasure to do business with
I have been dealing with Seymours for a number of years both selling property and them managing my rental. In all aspects they are very professional, very knowledgable and efficient. If they say they will do something it gets done. Would not use anyone else.
Sherry · 17 January 2025
Agent replied · 22 February 2025
Thank you Sherry, for taking the time to leave such a positive review. We’re pleased to hear that you’ve been happy with our service over the years in both sales and rental management. Your continued support means a great deal to us.
★★★★★ 5/5
GoogleOur experience with Seymours has been flawless. Their attention to detail when marketing our apartment for rental has been truly top-notch. Tim, the lettings branch manager, is friendly, very professional and, unlike some other agents, not pushy. The inventory that they prepared was remarkably thorough and gave us great peace of mind. We couldn’t recommend them more highly.
Luke · 25 June 2024
Agent replied · 23 October 2024
Hi Luke. Thank you for leaving us such a brilliant review. We are so pleased that you chose us and if we can help again in the future, please do not hesitate to contact us. Tim and the team.
★★★★★ 5/5
TrustpilotI have found Seymour’s very…
I have found Seymour’s very professional and friendly. I like that they confirm everything on writing. They did not put pressure on me in anyway to view properties or when to decide when to put my property on the market with them. If the property I viewed did not fit my requirements they accepted my reasoning. I would recommend.
Christine · 6 June 2024
Agent replied · 22 October 2024
Thank you for your kind review Christine. We're glad to hear that you found our service professional and friendly. We appreciate your feedback about our communication and no-pressure approach. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotTom has been great!!!
Tom has been great! Professional and super efficient! It’s been an absolute pleasure! I would recommend Seymours everyday of the week and twice on Sundays!
Liezel · 1 August 2023
Agent replied · 22 October 2024
We thought it was just easier to copy and paste what you said - after all, we couldn't want for more - I would recommend Seymours everyday of the week and twice on Sundays! Wow, thank you so much.
★★★★★ 5/5
GoogleRecently moved into a new rented apartment. Adam and the team at Seymours were so helpful with everything! Quick response on any email queries. Would highly recommend to any friends looking to rent or buy a property!PositiveResponsiveness, Quality, Professionalism
Daniel · 9 February 2022
Agent replied · 8 February 2025
Hi Daniel, thank you so much for taking the time to leave us such a positive review. We really appreciate it and glad you had such a good experience. If we can help at all in the future, please do not hesitate to contact us. Kind regards, Adam and the team.
★★★★★ 5/5
GoogleLovely team, been renting with Seymours Dorking team for over 3 years. Always helpful and there when we needed. We are so grateful for all their help.
Elena · 5 August 2025
Agent replied · 17 October 2025
Hi Elena, thank you for leaving us this fantastic review. We really appreciate it! Jamie and the team.
★★★★★ 5/5
TrustpilotThe team at Seymours in Horsell are extremely professional
The team at Seymours in Horsell are very professional and provided excellent service from start to finish when selling a house. It was a probate sale and was not straightforward but the team provided excellent advice throughout and were very good at keeping us updated at every stage of the sales process.
Gordon · 11 September 2024
Agent replied · 22 October 2024
Thank you, Gordon. We're glad to hear that our Horsell team provided the support and advice you needed during the probate sale. It's great to know they kept you well-informed throughout the process. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotExemplary service throughout the whole…
Exemplary service throughout the whole experience . Always notified regarding upcoming viewings and comments from prospective buyers afterwards. Honesty and integrity throughout the process Certainly a far better experience than I had with a different agent 20 years ago. Many thanks guys.
MarkGallop · 4 February 2025
Agent replied · 22 February 2025
Thank you Mark, I’m so pleased to hear that you had such a positive experience with us. Keeping you informed and providing honest, reliable service is exactly what we strive for. We really appreciate your kind words and are glad we could make the process smoother for you. If you ever need us again, we’d be happy to help.
★★★★★ 5/5
TrustpilotAdele from start to finish has been a…
Adele from start to finish has been a pleasure to work with. Adele kept me updated and always got back to me which to myself is very important.
Grant · 21 March 2023
Agent replied · 22 October 2024
Thank you for your review, Adele will be delighted to read your comments.
★★★★★ 5/5
GoogleDavid and the team were a huge help with my move.
They were always quick to respond and ready to offer good advice . I wouldn’t hesitate to recommend.
Stevie · 9 February 2023
Agent replied · 8 February 2025
Hi Stevie. Thank you for taking the time to leave us such a brilliant review. We appreciate your kind words and we are very grateful that you chose Seymours as your agent. Thank you again, David and the team.
★★★★★ 5/5
GoogleI have just completed on an investment purchase this week in Dorking and David and Jamie have been fantastic all through the process! The transaction was a straight forward change in ownership and we wanted the tenants to keep their home. Jamie always went above and beyond to help with everything! David and Jamie responded to emails very quickly and were always willing to help/answer any questions. I highly recommend using them as they made the transaction so much more pleasant as a consequence of their professionalism.
Sarah · 24 October 2022
Agent replied · 23 October 2024
Hi Sarah. Thank you for taking the time to leave us such a brilliant review. We really appreciate your lovely words and are very grateful that you would highly recommend us! David, Jamie and the team.
★★★★★ 5/5
GoogleBought our first home through Seymours Dorking - our main contact was David. He was first class, very helpful, guided us through the full process of what we needed to do and answered all the questions I had, however silly!
When anything needed chasing through the solicitors, he was on the case resulting in a very quick exchange. (Saw the house on 30 April, moved in on 19 July). When we picked up the keys there was a bottle of fizz for us as well! Lovely touch.
He also recommended local Solicitors and Building Surveyors which both provided great service as well.
Nikki · 24 October 2022
Agent replied · 23 October 2024
Hello Nikki. Thank you so much for taking the time to leave us such a fantastic review. We appreciate your kind words and we are very grateful that you would highly recommend us. David and the team.
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