Trusted Agent profile · Dorking

Jackson-Stops Dorking reviews

4.8

★★★★★ Excellent

732 reviews across 2 platforms

279 High Street, Dorking, RH4 1RL, RH4 1RL

Jackson-Stops's office in Dorking, at 279 High Street, is rated 4.8 out of 5 across 732 reviews on two platforms, including 268 Google reviews rated 5.0.

Google logo

5.0 / 5

268

Reviews on Google

This office

Trustpilot logo

464

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Dorking office, from every platform, shown as written. First names only.

5/5

Google

Jacksons were fantastic dealing with the sale of our family home in Dorking. Great attention to detail and very efficient with ensuring the sale went through to completion as quickly as possible. Always chasing when needed. Polite and friendly staff. Highly recommend

Sarah · 27 October 2018

5/5

Google

Jackson Stops were the selling agents of the property we purchased recently in Dorking. I can honestly say that without the efforts of Chris Fairclough and the Dorking office team, I doubt whether the purchase would ever have gone through. They were 'on the case' every step of the way and found a way round all the hiccups that cropped up. I have no plans to move again for a few years but if we ever sell, I'll be doing it through Jackson Stops!PositiveProfessionalism

Hugh · 26 October 2021

5/5

Google

J-S was selected because the firm has a very good market reputation but we had no previous contact with the Dorking branch. We chose very well - our experience can only be described as outstanding. Our home was always going to be challenge to sell because of location so this was not a simple case of advertise and it would fly off the books in a few days and the agent would quickly earn a fat commission for doing very little. The process had to be worked professionally and indeed it was. This was a superb J-S Dorking team effort but we would also single out Chris Fairclough who was exceptional as our principal point of contact. Never did we feel we were being treated as "just another client"; Chris at no time gave the impression that he was juggling lots of priorities and we were just one of those sales to spend a few minutes on from time to time before moving onto someone else. He was always proactive, immensely effective and very personable. An all round outstanding performance by him and the Dorking team.PositiveResponsiveness, Quality, Professionalism, Value

David · 26 October 2021

5/5

Google

We sold our house via the Dorking office and throughout the process dealt with the majority of the team - all of whom were delightful to deal with. Extra thanks must go to Chris, for playing a pivotal role during exchange and completion. His professionalism was exemplary and he worked tirelessly with all other agents involved in a particularly long chain. He was a fantastic sounding board too, when things became involved with solicitors etc. I would not hesitate in recommending JS to anyone.PositiveResponsiveness, Quality, Professionalism

Paula · 26 October 2021

5/5

Google

I was in need of an exceptional team of professionals to help me through the very difficult process of administering my late father’s estate and selling my childhood home. I was lucky to find the perfect team at Jackson Stops. Their courteous, well co- ordinated staff offered me encouragement with considered and honest advice throughout. Everyone at Jackson Stops stayed positive and cheerful even when the market outlook looked bleak to me. They were pro-active and persistent in attracting potential buyers. This helped me, against all odds during a pandemic, to secure completion of the sale of my father’s house. They went over and above keeping me updated outside normal office hours and no matter who I spoke to at their Dorking office they were fully up-to-date with the latest situation - most definitely a great team effort! I am so grateful to Jackson Stops

Janice · 26 October 2021

5/5

Google

We recently purchased our house in Westhumble through Jackson Stops in Dorking. David Baillie who we mainly dealt with was absolutely brilliant. He always kept us informed and up date on how the purchase and chain were progressing. He was always so friendly and helpful and was a pleasure to talk to. When we spoke to other members of the team we also found them to be excellent too. We would have no hesitation in recommending Jackson Stops an excellent and professional company.

Colin · 26 October 2021

5/5

Google

Jackson-Stops in Dorking have been brilliant at handling the sale of my house. They worked incredibly hard at making sure that everything came together, especially when one buyer dropped out and they immediately found another one. The whole team have been very professional and managed the many viewings without a hitch. Nicki and Lucy in particular have kept in contact all the way through, keeping me updated as to the progress of my sale and making sure I knew what was happening with the rest of the chain. I thoroughly recommend them. Thanks all!PositiveResponsiveness, Professionalism

Victoria · 26 October 2021

5/5

Trustpilot

Excellent service

We sold our house this month through Jackson Stops Woburn and the process was extremely easy and well managed. Everyone is e spoke to was very helpful and attentive and the sale went through very quickly. I would definitely use them again. Thank you

Danielle · 24 May 2022

Agent replied · 26 October 2024

Dear Danielle, thank you for taking the time to leave your five star review of our fabulous Woburn team. Best wishes from us all at Jackson-Stops.

5/5

Google

David was professional and extremely helpful throughout the sale. He made the buying of the property a lot easier than it could have been.

Diana · 26 October 2022

5/5

Trustpilot

We would like to congratulate Neil and…

We would like to congratulate Neil and Anthony at Jackson Stops for making our recent purchase a simple and easy transaction . They were helpful and friendly all the way through and went above and beyond when needed. We would definitely recommend them in the future. Siobhan and Eugene

Siobhan · 8 July 2021

Agent replied · 26 October 2024

Dear Siobhan and Eugene, thank you for taking the time to leave a review of our wonderful Woburn team, it sounds as though they helped make your sale as stress free as possible. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Tallulah has always responded quickly…

Tallulah has always responded quickly to any questions or concerns, and is friendly and accommodating. In general my experience with Jackson Stops has been professional and efficient. Thanks!

Russ · 13 October 2023

Agent replied · 26 October 2024

Dear Russ, a great review - thank you for posting, and we're delighted to hear your experience with Jackson-Stops has been professional and efficient. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

A great team

Everybody hates Estate Agents and we were beginning to but we switched to J-S and we love them! Could not be more friendly and helpful and always respond to emails and calls quickly. As sellers, they got us plenty of viewings and a sale. Can't recommend them highly enough.

Carey · 20 May 2021

Agent replied · 26 October 2024

Dear Carey, thank you for your honesty, we're glad we could convince you that brilliant estate agents do exist! Best wishes from us all at Jackson-Stops.

5/5

Google

An excellent service throughout. There were problems on throughout the chain and I am sure Jacksons diligence & professionalism through the whole process was essential to keeping the whole thing together. I would not hesitate in recommending them or using them again.

DAVID · 27 October 2016

5/5

Google

I would like to say i would recommend the whole team at jackson -stops to any one who is selling there property, They were a pleasure to deal with there feed back was good and they was on the ball at all times great team and thank all for what you did for us

Terry · 27 October 2019

Agent replied · 25 October 2024

Thank you so much for your feedback. We're thrilled that you would recommend our services. Best wishes from the team at Jackson-Stops Dorking.

5/5

Trustpilot

Great service from Jackson Stops

Sold and bought through Jackson Stops who kept us well informed in a timely manner throughout both transactions. Genuinely felt they understood the importance of good communications and were acting in our best interests. Super helpful all round. Definitely the estate agent to use in Dorking.

Mrs · 3 October 2021

Agent replied · 26 October 2024

Dear Mrs Major, thank you for reviewing our Dorking team, we're of course delighted to hear how our team's experience and communication skills shone through for you. Best wishes in your new home, from all of us at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops (Anthony and Neil in…

Jackson-Stops (Anthony and Neil in particular) were excellent. Kept in regular communication with us and proactively kept all parties to the transaction appraised. Actively driving the transaction. Professional and proactive throughout. Thank you - no hesitation in recommending them.

Sacha · 17 September 2022

Agent replied · 26 October 2024

Dear Sacha, thank you for your review, we're delighted Anthony and Neil's professional service shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Very professional with good…

Very professional with good communication. Nice people to deal with.

Friend · 5 September 2024

Agent replied · 26 October 2024

Thank you for your five-star review. We are delighted that you found the team professional and nice to deal with. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Jackson Stops were a pleasure to deal…

Jackson Stops were a pleasure to deal with. Always available on the phone to advise and reassure, they sold my flat just after Lockdown, not an easy time for anyoneThe photographs were great, the price seemed accurate and every one of the team was friendly and professional throughout. Fully recommended

Cecilia · 17 November 2020

Agent replied · 26 October 2024

Dear Cecilia, thanks so much for taking the time to praise the service you received from us.

5/5

Google

Having just sold my house and brought through the Dorking branch I cannot recommend them highly enough. Darrell and the team are professional, personable individuals that made the whole process easy, and trouble free.

Jack · 26 October 2020

5/5

Google

Have recently sold our house under difficult circumstances but Darrell, Nicki and the team did a superb job to keep things on track. A thoroughly professional crew and I would not hesitate in recommending their services.

Ray · 12 January 2020

5/5

Trustpilot

Midhurst JSS

Midhurst JSSNick is very well informed re the local market. He is knowledgeable and very approachable. Would highly recommend for both buying and selling. JSS Midhurst seemed to have far more insight as to what was coming on to the market than any other of the local firms.

Anonymous · 22 February 2021

Agent replied · 26 October 2024

Thank you for your review, highlighting our local market knowledge and insight. We will ensure your feedback reaches Nick and our Midhurst team. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Jackson Stops Newmarket

Jackson Stops Newmarket have been extremely helpful in assisting us purchase our new home. We can’t praise Sam, Lottie, and the whole team enough! Thank you all!

Becca · 31 August 2023

Agent replied · 26 October 2024

Dear Becca, what a lovely review - thank you. We're pleased the service you received from the whole team at Jackson-Stops Newmarket was worthy of a review! With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Thanks Margaret, you are a star!

We have been with this agency for more than 20 years e we appreciated the hard and dedicate work of MargaretHeath. She is a star!

Erica · 19 October 2023

Agent replied · 26 October 2024

Dear Erica, it's fantastic to hear that you've been with Jackson-Stops as your agent for more than 20 years, and that Margaret provides you with dedication and hard work. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Three Cs

Jackson-Stops were confident consistent and communicative throughout. From the moment Nick gave us a valuation, to Margaret conducting the viewings to Sara keeping us up to date with news and views JS were smooth operators who made our sale slide nicely along. John and Helen K

Helen · 3 July 2021

Agent replied · 26 October 2024

Dear Helen, thank you for sharing your experience working with Jackson-Stops, we're glad to hear our skills and professionalism ensured a smooth sale. Best wishes from us all.

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