Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely amazing. Teresa really knows the market and her team are amazing. Their amazing listing and attention to detail meant I sold my house in under 48 hours! They managed the sale from start to finish and where always on the end of the phone! Can't recommend enough.
Kelley · 22 November 2019
Agent replied
Thank you Kelley, we're so pleased that we managed to complete your house sale so quickly and for such a good price and if we say so ourselves it did look amazing on the photo's etc. Wishing you all the very best in the next chapter of your lives.
★★★★★ 5/5
GoogleThank you very much for help in selling the house. Mitchell and Teresa were very helpful and their experience invaluable. I also appreciate Dorota's commitment. Thank you to the whole team that contributed to the sale of the house. I highly recommend Galley properties to everyone.
Karol · 24 July 2020
Agent replied
Thank you Karol, it was difficult times but despite the Covid lockdown so glad that we managed to get you moved. Wishing you all the best in your new home
★★★★★ 5/5
GoogleThanks to Mitchel and the team at Galley Properties for a smooth move, a special thanks to Mitchel for going above and beyond and meeting me on a Saturday as this was the only day I could do without taking time off work. Thanks again.
Yorkshire · 16 September 2020
Agent replied
Thank you John, you're kind words really are appreciated and it's really nice to hear that the teams extra efforts are noticed
★★★★★ 5/5
GoogleThanks to Mitchel and the team at Galley Properties for a smooth move, a special thanks to Mitchel for going above and beyond and meeting me on a Saturday as this was the only day I could do without taking time off work. Thanks again.
J · 30 July 2020
Agent replied · 30 July 2023
Thank you John, you're kind words really are appreciated and it's really nice to hear that the teams extra efforts are noticed
★★★★★ 5/5
GoogleThanks to Mitchel and the team at Galley Properties for a smooth move, a special thanks to Mitchel for going above and beyond and meeting me on a Saturday as this was the only day I could do without taking time off work. Thanks again.
YP · 16 May 2020
Agent replied
Thank you John, you're kind words really are appreciated and it's really nice to hear that the teams extra efforts are noticed
★★★★★ 5/5
GoogleSuch an easy process to sell my property using Galley Properties. Teresa is very professional and makes you feel at ease and Tashana is a lovely helpful person ,answering all your questions and giving you the facts. I would seriously recommend this Estate Agents as they are THE BEST!!
Mick · 22 November 2017
Agent replied
Thank you Mick, we're just pleased to have been able to help you and your wife move on to the next stage of your lives together. All the very best to you both
★★★★★ 5/5
GoogleI have recently sold a property through the Galley properties team, the process from start to end was very clearly communicated and the attention to detail was second to non. The team have also managed a rental property of mine for many years now and they continue to deliver a very high level of professionalism with continued lines of clear communication. The team are very pleasant on the telephone and always endeavor to assist with any enquiries however big or small they may be.
Kind Regards and Thank You.
Andrew
Andrew · 30 July 2022
Agent replied · 30 July 2023
Thank you so much for your kind words Andy, as always its been a pleasure working with you.
★★★★★ 5/5
GoogleAll the team at Galley are brilliant but Dorota is so efficient, friendly & helpful, she is a real asset to the team. We would not hesitate to use Galley again and also to recommend to our friends.
Nikki · 30 July 2021
Agent replied
Its been an absolute pleasure working with you, so pleased that we managed to find your buyers quickly and help you secure your dream home. Take care
★★★★★ 5/5
GoogleTheresa was very helpful and professional. She went over and beyond my expectations and provided invaluable local property knowledge that I wouldn't have been able to find online. Top class service.
Redeemed · 30 July 2022
Agent replied · 30 July 2023
Thank you so much, we're so pleased to be able to help you
★★★★★ 5/5
GoogleI have recently sold my house with Galley Properties and would like to thank them for all their help, they have gone above and beyond the usual agency service.
I encountered a few minor problems once the offer had been made regarding some building works I had done a few years back but with the help of Nicola and all the team these issues were resolved quickly and efficiently with out hindering the completion of the sale.
I had my property on the market with another agent for five months with no success, they took it over, carried out assisted viewings and the property was sold within 2 weeks of them advertising it on the market.
I couldn't of been happier with the professional service they provided, they were always keen to call me to update on progress and I would highly recommend Galley Properties to anyone looking to sell their property within the Doncaster area.
Michael · 23 November 2015
★★★★★ 5/5
GoogleThe best Letting Agents in Doncaster, nothing is too much trouble and they have been on the ball with all and any issues I have had. The staff are friendly and always polite. Big thanks to Nicola for being a super star!
Miss · 22 November 2019
Agent replied
Thanks Claire, your lovely comments do mean a lot. It's a pleasure working with you and we hope that we'll be working together for many years to come. Thanks again
★★★★★ 5/5
GoogleI have just sold my 2nd property with Galley. Both times very professional. Dorota was very responsive with any queries I have and equally responisive with feedback from viewings. Would very highly recommend.
D · 14 October 2021
Agent replied · 30 July 2023
Thank you so much, its means a lot when the teams hard work is recognised and we are so pleased to have achieved such great results for you
★★★★★ 5/5
GoogleI'd like to thank everyone at Galley properties for selling my house very quickly and efficiently. All the sale team easy to talk to . But I'd like to say a special thankyou to Logan you have be amazing keeping us up to date from the sale of our home to the buying of our new home Chasing any enquiries we asked of you and keeping in contact with our solicitor. So again Logan THankyou
Sandy · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to express such kind words, it really does mean a lot to the team when their hard work is appreciated
★★★★★ 5/5
GoogleI bought a property through gallery properties and I had the best support right from viewing till completion and after. Dorota and team have been amazing . They really care. Dorota went the extra mile and made me feel valued as a client. Thank you Dorota and your team for being so kind and helpful. I highly recommend them.
Audrey · 30 July 2022
★★★★★ 5/5
GoogleA very professional agency
I recently moved to doncaster I did not expect to meet such nice and friendly people. I recommend
Thank you Dorota
Lukasz · 30 July 2022
Agent replied · 30 July 2023
Thank you for your kind words, its always a pleasure working with such nice people
★★★★★ 5/5
GoogleProvided a great service to us over a number of years managing our rental property. When we decided to sell they found a buyer at the right price remarkably quickly. Highly recommended. Teresa and Kurt were especially helpful.
Matt · 22 November 2019
Agent replied
Hi Matt, its been a pleasure working with you and thank you for your kind words, good luck in your new home, we'll miss chatting to you both. All the very best from the team
★★★★★ 5/5
GoogleDOROTA IS AMAZING.
when we started our property search we didn't think much of ZOOM/VIDEO VIEWINGS, but the way Dorota showed this property and was happy to zoom in on things we saw and pointed out things she had noticed it really was just like being there, its just a shame that not all estate people are as professional and helpful as her.
Galley properties really do have an absolute star in Doroto, in comparison to some of the people we've had to deal with during this search i can not sing her praises enough.
professional, polite, responsive, thoughtful, sympathetic, competent efficient and amazing
Andrew · 2 June 2021
Agent replied
Thank you for taking the time to post such a lovely review it really does mean a lot when the teams hard work is recognised. Dorota is thrilled with your comments
★★★★★ 5/5
GoogleWe have placed two properties with Galley Properties and we are absolutely delighted with them. Teressa and Dorota have been the best agents we have ever used and we have sold over 30 properties in the last 15 years.
One of the properties has been a real problem and at every step they have sorted things out that other Agents would have either passed back to us OR given up.
I will be giving them more houses to sell in the future.
Ken Pardey
Eden · 2 May 2021
Agent replied · 30 July 2023
Thank you for such a lovely review, yes we've had some interesting challenges with one of the properties but it will give us some funny stories to talk about for quite a while to come. It's been great working with you and we look forward to working with you again in the future
★★★★★ 5/5
GoogleMartyna is proactive in her management of the properties, she uses her initiative and brings solutions or actions she has already taken when reporting any issues. I value this input. Martyna keeps me well informed.
De-Ann · 24 July 2020
Agent replied
Thank you for your kind words, it's very much appreciated
★★★★★ 5/5
GoogleI think Galley have been fantastic selling our house in Bentley. Teresa and her team have been very helpful, informative and pleasant to deal with throughout. It was a quick sale, well priced and overall excellent.
Jack · 22 November 2019
Agent replied
Thanks Jack, wishing you both many happy years in your new home together
★★★★★ 5/5
GoogleNever before has speaking to an estate agent been so enjoyable! Love the friendliness and banter which reminds you we are all human. Love love love Teresa- the funniest and most helpful estate agent ever!
Bae · 22 November 2019
Agent replied
Thank you so much for your kind words, I really enjoyed our chat and hope we have found your perfect property for you so that will give us an opportunity to chat more ;) Teresa
★★★★★ 1/5
GoogleI moved into a property just over a year ago (i have moved out since then only stayed for a 6 month lease, thank god they did them). well i know this estate agents have rave reviews but i am afraid to say mine experience was not pleasant AT ALL. When going to enquire the staff seemed very snobby and not very helpful, i don't know if that because i was young, i'm not sure. but this house was in a perfect location so i proceeded.
When moving in there were many problems still to be fixed which i was told this would have been sorted when i viewed the property, it was not.
The lady who i spoke to, i believe her name was chantelle?. was so rude on the phone when telling her these problems she hung up, so i had to ring her back not bothered in the slightest said 'these are problems you have to fix', faulty light fixture, unsafe dangling plug socket off the wall, severely stained carpets, the overall cleanliness. Well i was shocked i knew then I've made a massive mistake going with this agent, but contracts were signed, which i tried to pull out of but they would charge me until the landlord found other people to let the property.
Throughout the first few weeks i was constantly ringing to check on progress but again they didn't seem to care so i just gave up thinking it was only 6 months then i can get out of this hell hole.
Concluding to me as a tenant i thought the agents are there to help and accommodate you if a problem arises. i did not have this at all and it felt they were more on the landlords side in helping him out and not a mutual benefit. they called me a liar, was rude every time i spoke to them was not professional when dealing with a customer. I was relieved more than anything to get the hell out of there. Never in this life time going back there. But that lady who I dealt with, cannot talk to the customer like that and get away with it, you should be ashamed you made me feel i was not welcome in a house i was paying for through your agency.
Bobby · 22 November 2019
Agent replied
Thank you for taking the time to review Galley Properties however we have checked our records and can find no tenants that match the description that you gave. We have no 'young' tenants called Robert, Bobby or any other abbreviation of this name that ended a tenancy in the last 4 to 10 months and we have no ex tenants with the surname Meed.
Any property maintenance issues are dealt with by the maintenance team and not Chantal, so any reports to her would stand out and of course be passed onto the relevant team.
If you would like to contact the office on Doncaster 570470 with a property address and/or a tenant name that would have been on our tenancy then we would love to discuss this further
★★★★★ 5/5
GoogleReally knowledgeable, friendly, customer focused estate agent. I had my property on the market for 20 weeks with a larger estate agent and didn't receive one bid. After a couple of days with Galley, I had 2 bookings lined up, with generic information about the buyers to put confidence in the viewing and within 2 weeks I had an offer at full asking. The process has been easy, with both Theresa and Kirk both providing important information and updates, which during the stress of a home move is exactly what you need. The photographs are absolutely incredible and it's worth instructing Galley for the market leading care of presentation to a buyer alone. Hopefully my next house is my forever home, but would definitely use Galley again.
Andy · 22 November 2019
Agent replied
Thanks Andy, it's been great working with you both and helping you move to your ideal home
★★★★★ 1/5
GoogleWe had contract with them for 3 years. In the beginning they were a very professional agency but by time the absolute opposite. They came in our home without any letter or call. We just stood surprised when after one knock somebody wants to come in, or just leaving a letter that they accessed the house. At our check ot the lady did not even know how to process the papers did not even check if we give back all the keys. Kept going to office or calling when the house will be checked as we left the house, but nobody knew nothing and never called back as they promised. I have two other friends who have properties with them and non of them are happy with them . At least we get almost all our deposit back after contacting DPS. Overall I do not recommend them.
Koncz · 12 March 2019
Agent replied
Hi Julia,
Thank you for your time reviewing our business. We are very surprised and disappointed to hear these comments. The staff all thought that we had a great working relationship with you both. Your landlady had a brand new expensive sofa bed delivered for you when you moved in and we helped you out with your move into the new flat at the time. It’s a shame you didn’t mention any of these issues when you came to hand your keys over, as we all were under the impression that it was a pleasant experience. It was then when we advised you when your check out inspection will take place. The deposit was released to you the very same day the check out inspection had been carried out and we were not aware of any discussions with DPS. You would have had to initiate the deposit repayment on the DPS website initially. Is this what you mean by saying 'contacting DPS'? The deposit was released to you immediately so there would have been no reasons for you to contact the DPS. Until your review we understood that there were no issues with your tenancy throughout the 3 years apart from the issue where an inspection letter had been delayed in the post. Inspections are for our tenants benefit to make sure that there homes are being kept in a good order.
We have many happy tenants that have been with us for up to 10 years that have stated that they only want to stay with Galley Properties, it’s a shame that you didn’t make these feelings known to the team.
Once again thank you for your time and we wish you all the best in your new home.
Michal
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