William H Brown Diss reviews

★★★★★ 5/5

Google

I can highly recommended William H Brown as the estate agent to use when selling your house at auction. Emma was amazing, she was always there if I had any problems and my house sold for WAY above the guide price as she said it would. Chris was so supportive throughout the process and the open houses were a breeze with the help of Harvey, who has also been great helping me to find a new home. The rest of the team have also been great, always polite and helpful. All in all they made selling my house easy and stress free.

Kitty · 26 August 2019

★★★★★ 5/5

Google

I decided to re-market my house last autumn, and Chloe at the Diss office posted the excellent property details and photos (which had previously been prepared) back on rightmove and other sites. A number of viewings were quickly arranged, and I soon received a good offer from a young couple. Zoe, a negotiator at the office, was very helpful in ensuring a smooth and stress-free sale.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 29 September 2023

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ As a landlord with multiple properties, I’ve dealt with a fair few agents over the years, but Harrison really stands out. He’s enthusiastic, polite, and …

Mark · 16 July 2025

★★★★★ 1/5

Google

Avoid avoid avoid! I would hate for another family to go through what we have been through with this estate agents! …

Beth · 16 September 2025

★★★★★ 5/5

Google

We bought our first house through William H Brown Diss office. Jade was so helpful from start to finish with what was a long and stressful process but she went above and beyond for us and we really appreciate all of her hard work. We would definitely recommend Jade and her colleagues and will be contacting her next time we look to buy/ sell.

Isabelle · 25 August 2022

★★★★★ 5/5

Google

Having a bad experience with a previous letting agents , we have been so pleased with how we have been treated by this company in particular Bethany. What a delightful and kind individual she is. After months of being let down we have been sorted out promptly, effectively with great efficency. We will always be grateful and we are so pleased we dealth with this company. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

C · 25 August 2021

★★★★★ 5/5

Google

Daisy did a fantastic job for both my partner and I. We’re first time renters and with one of us moving from the bottom of the country I can imagine it wasn’t easy. She kept us up to date regularly and got us moved in smoothly. I can’t recommend Daisy enough!!

Megsbee · 25 August 2023

★★★★★ 5/5

Google

We have recently bought a property through W H Brown in Diss with the help of Harvey Wallis. He has been very professional and attentive at all times and guided us through our journey in a friendly and helpful manner. Nothing was too much trouble for him and this made us feel at ease. We are now happily settled into our new home. Thanks Harvey and all at W H Brown. Phil & Pat

Pat · 26 August 2019

★★★★★ 5/5

Google

Jade Remblance has been absolutely brilliant from start to finish. Without Jade the purchase would not have gone through so quickly and smoothly. She is an absolute asset, is helpful, friendly, positive and really importantly does what she says she will. She will always come back to you and is great at communicating. Thank you so much Jade!

Susan · 25 August 2022

★★★★★ 1/5

Google

Avoid - poor communication, focus, account management and fee misrepresentation. …

Jordan · 16 October 2025

★★★★★ 5/5

Google

Even with a buyer pulling out and my sale taking longer than expected, I am happy to give WHB Diss 5 stars. This is because they were extremely professional at all stages of the selling process. I also utilised the rental side of their business and there was seamless communication and support between the two. I would not hesitate to enlist their services again for property management and sales across the Waveney Valley.

D · 4 October 2024

★★★★★ 5/5

Google

An amazing service from both Taylor and Lauren. There is a tendency in this country for tenants to be treated as second class citizens. This was certainly not the case with William H Brown in Diss. Lauren in particular was professional and caring throughout the whole letting process. My wife and I are very grateful for all her help. Ian Barber.PositiveResponsiveness, Quality, Professionalism

Ian · 25 August 2021

★★★★★ 5/5

Google

Fantastic service ! Fantastic team !

Matt · 20 October 2025

★★★★★ 5/5

Google

Jasmine and Daisy were great with helping us to move into our rental property quickly and helped us get through all the paperwork and processes with the minimum of hassle. We viewed the property and were moved in within 2 weeks.

Lisa · 25 August 2023

★★★★★ 5/5

Google

I have dealt with William h brown for my mortgage numerous times and found the whole process really easy and stress free! The team have been friendly and helpful from booking the appointment to assisting with documents. I would recommend their services.

Jamie · 25 June 2024

★★★★★ 1/5

Google

Useless people. Phoned and spoke to someone who said she would get someone from lettings to contact me. They did but said their manager needed to deal with it, and he would get him to contact me. Chased twice by email without success. Gave up. Terrible service.

Michel · 26 February 2024

★★★★★ 5/5

Google

Very accomodating and helpful

Jerick · 9 October 2025

★★★★★ 5/5

Google

Thank you Chloe for all the hard work getting our house ready for sale. We are very pleased with your help and knowledge throughout the process. The house and the room are perfectly described and the photos perfectly selected. You did fantastic job Chloe! Thank you so muchPositiveProfessionalism, Value

Katarzyna · 25 August 2022

★★★★★ 1/5

Google

Very inept disappointing service. I found Nicola to be rude on the phone and didn't seem to have any incentive to want to help me. They were completely out of the loop with a property we were trying to purchase. I wouldn't recommend using this branch.

Sasha · 27 January 2024

★★★★★ 5/5

Google

We have had a stress free introduction to the housing market as we have our property on the market. Chloe and Stuart were pro active and helpful in getting us ready for the board outside. Very impressed with information shared, and photos/media detailing the house.PositiveProfessionalism

Lucy · 25 August 2022

★★★★★ 5/5

Google

The whole team are absolutely fantastic! Our choice to use William H Brown was definitely the right choice! Chloe did a fantastic job of pulling together the details. Simon was incredible throughout. The team were a pleasure to deal with!PositiveResponsiveness, Quality, Professionalism, Value

Esther · 25 August 2022

★★★★★ 5/5

Google

The team at Willian H Brown provided a first class service for me in selling my property in Stradbroke. A buyer was found almost immediately and the whole process was smooth. They answered all my queries and took the stress away. Many thanks to them all.

Caroline · 29 September 2023

★★★★★ 5/5

Google

I have just completed on my 8th house sale, and william h brown have done the easiest and best service by far both hannah and nicola were brilliant helpfull and friendly in every way possible i highly recommend them. Thank you for everything

Dave · 29 September 2023

★★★★★ 5/5

Google

Lauren has been a fantastic support from the start of our moving process, everything arranged incredibly quickly, always available for advice over the phone and fast responses to emails to answer any questions and guide us through the process. Faultless, and we are incredibly grateful.PositiveResponsiveness, Professionalism

Grav3yard97 · 25 August 2021