5/5
GoogleThe company was is very professional and our initial dealings with Stuart were very informative and helpful. We have been in contact with several members of the team and have had good service from them all.
Trusted Agent profile · Diss
William H Brown Diss reviews
★★★★★
194 reviews across 2 platforms
Navire House Mere Street, Diss, IP22 4AG
William H Brown's office in Diss, at Navire House Mere Street, is rated 4.4 out of 5 across 194 reviews on two platforms, including 192 Google reviews rated 4.4.
Reviews
Every review we hold for the Diss office, from every platform, shown as written. First names only.
Google5/5
GoogleSimon Malen was very professional when arranging and conducting our viewing. He had to hand all of the relevant information a buyer would require and has been always been available and ready to help via phone or email. Thanks for your time Simon.PositiveProfessionalism
5/5
GoogleLauren and Taylor were fantastic from the first time we met.Great service, very professional and always there when we phoned or left messages. 1st class service Would 100% recommend to people looking to rent in the Diss area. Thanks againPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleZoe was really helpful and friendly when showing us around the property. We are near competition and Zoe has kept us informed of all the queries and steps along the way, Many thanks again!
5/5
GoogleAiden and Chloe have been extremely helpful in the marketing and selling of my property. I would recommend William H Brown.
Agent replied · 24 August 2024
Many thanks Nicola for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleJust a note to thank Zoe Leeper for helping us with a property viewing in Scole . Zoe was friendly, confident and knowledgeable doing an excellent job in these difficult times.PositiveResponsiveness, Professionalism
5/5
GoogleStuart Ellis came to my property and explained the selling process and then arranged for a professional photographer to come and take photos and take measurements to create a floor plan. His passion for selling properties was apparent from the first moment we met and it was him that made me transfer agents. He stayed in regular contact and has answered any of my questions without hesitation. Chloe Aldous created the the particulars of my property and put it on rightmove and zoopla. I had a few queries and she was extremely responsive. The property went on the Market last night and I am very happy to say I have 6 viewings booked already. I cant praise these 2 enough they are obviously great at their jobs and a credit to the company.
5/5
GoogleWe have received an excellent service during our house purchase from the team at Diss. Extremely knowledgeable and experienced staff were more than happy to answer any questions we had. Daniel and Katherine were very efficient at keeping us up to date during the process. Would highly recommend.
5/5
GoogleVery impressed with the advice provided by Nicola Hembling on marketing our property and the speediness of getting house details and photos published online thanks to Chloe Aldous. A great team!
5/5
GoogleBeth was really supportive and a amazing help setting me up to move into my new flat, professional and helpful, I can really recommend her and William H Brown!
5/5
GoogleMany thanks to zoe leeper.everything sorted quickly with a smile and agreat attitude.thanks again
Agent replied · 25 October 2024
Many thanks for the fantastic 5* review Anthony. Kind regards, Lucy, Customer Relations.
5/5
GoogleLauren is one of the best and nicest Lettings Negotiators my partner and I have had the pleasure of meeting such a change from the company we are currently with 10/10!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Google1st time purchasing a home and Laura Driver as well as everyone here made the experience easy, everything was explained well, great communication and love my new home. Cheers.
Agent replied · 24 August 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely seem less and stress free renting with WH Brown, great service and Lauren is an absolute star! Thank you so much, you have made this process fo easy!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFrom the moment I met Lauren and Taylor, I knew that they were absolutely the right people to help me rent my home. They were both genuinely enthusiastic about the house and the way it was presented, I could sense the excitement in them about marketing my property which made me feel good. I felt instantly that I could trust both Taylor and Lauren to help me find the right people to move into my beloved home. My property was put on the market for more than I suggest as the girls felt my property deserved a little more. As they knew the market and the area well I was happy to go with their suggestion. Not only did they turned out to be absolutely right, the house was renting out in less than 48 hours and £800 more than originally asked! They both have been incredibly helpful about general advice and just genuinely wonderful people to deal with. Moving out of your home is a very big step, but both the girls were reassuring at every stage. Credit to the both of the girls for being genuine, honest people. Something that is rare to come by these day. So much appreciation for all the hard work you girls put in to finding me the right people for my home.PositiveProfessionalism
5/5
GoogleFrom the start l, Lauren and Taylor have been extremely helpful with any queries we have had and dealt with them extremely professionally and quickly, even after moving into our property they have continued to be extremely responsive and dealt with any issues quickly and professionally. When we viewed properties they adhered completely to the COVID guidelines, and ensured we felt safe at all times. We could not recommend them highly enough for there outstanding service, professionalism and friendliness!PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleJessica Austin was very helpful whilst I looked at the property and with all the paperwork that was need to be done. She is very friendly, approachable. Jess always returns phone calls and keeps u posted with the proceedings.
4/5
GoogleI would like to thank Chloe Aldous for the work she put in when the marketing of my property was decided. Charles Butler. 26.11.2021.PositiveResponsiveness
5/5
GoogleNicola Hembling, Branch Manager of William H. Brown in Diss, provided a market evaluation of my property. I have been fortunate to have had Nicola's expert guidance and assistance in the past and I was again very impressed. Nicola put me instantly at ease, answered my questions clearly & honestly and provided comprehensive assessment of my property in the current market. The results have been excellent and I highly recommend her.
4/5
Googlefriendly to deal with and very helpful
Agent replied · 25 October 2024
Thank you for your amazing review Chris! We're delighted to hear that you found our team friendly and helpful. Best wishes, Lucy, Customer Relations.
5/5
GoogleLauren from Diss is amazing. She helped me move into my first (rented) flat with great advice and support with insurance!PositiveProfessionalism
5/5
GoogleI found the process of marketing my property on Rightmove straightforward and easy with the service provided by Chloe Aldous. After the good quality photos had been taken, she created the details of my property in a professional way, and once I had approved them, she then made them live on Rightmove. Within a week I had been offered the asking price. Her manner is always friendly and approachable.
5/5
GoogleHaving unexpectedly found ourselves needing to rent for the first time, we were finding the process extremely fraught until Lauren picked up the phone. Her friendly and professional manner and eagerness to help were a welcome relief. She guided us through the process and helped secure our perfect rental. Taylor, Lauren’s manager, was equally helpful when Lauren wasn’t in the office and I would have no hesitation in recommending them and William Brown of Diss.PositiveResponsiveness, Professionalism
5/5
GoogleSelling my house through another agent in Diss taking 20weeks I saw Christopher wilmoton a Saturday, by the Tuesday he had the house sold with the highest offer I have had on the property!!! I'm so happy with the no rubbish approach I'm a straight forward person and want things done simple and done for me ., Catherine mackenzie the branch manager has been formidable with organising my paperwork helping me fill in forms and any problems sorting them withing hours not days !! I've been harsh and straight forward approach to the staff and they have done everything spot on as they should with no messing Christopher even working in his own time on a Sunday evening to get the house ready for sale on the Monday! That's commitment !! If I was to sell again there's no other option in my opinion Thank you to the staff
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Diss
How many reviews does William H Brown Diss have?
William H Brown's Diss office has 194 reviews across two platforms: 192 on Google, 2 on Yell (across the whole business).
What is William H Brown Diss's rating?
William H Brown Diss is rated 4.4 out of 5 across all 194 reviews, and 4.4 out of 5 on Google from 192 reviews.
Where is William H Brown's Diss office?
William H Brown Diss, Navire House Mere Street, Diss, IP22 4AG.
