Trusted Agent profile Β· Didcot, Oxfordshire

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Jones Robinson Didcot reviews

β˜…β˜…β˜…β˜…β˜… Excellent

583 reviews across 1 platform

The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA

Part of Jones Robinson, see every office.

Jones Robinson's office in Didcot, Oxfordshire, at The Old Post Office, is rated 4.8 out of 5 across 583 reviews on 1 platform, including 583 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

583

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Didcot

Gary Church is the resident Director of award-winning estate agents Church Robinson and has over 25 years' experience in the area. He started his career in the property industry in the mid-80s, working at a small agency in Reading. His company merged in 2005 with fellow independent agents, Jones Robinson to become Church Robinson. The Jones Robinson Group, since inception in 1998, has expanded to over 60 dedicated members of staff with further offices at Newbury, Lambourn, Marlborough and Devizes. Local Didcot residents know Gary well for this professionalism and the exceptional personal service he has provided over the years. Gary's sales director George Stevens manages the sales team, alongside Sales Manager Courtney Hicks, who are subsequently supported by a financial services team, Firstxtra, with whom we have a long standing relationship, to help with all your mortgage requirements. Our high level of sales care is backed up by our dedicated and experienced Sales Progressor Dawn Panell who strives to ensure a smooth sale for all of our vendors and buyers. Lucy Cook manages our lettings department, voted the Best Lettings Agent in Didcot 2020-2021 by the British Property Awards, which offers rental needs for both landlords and tenants, with a professional but friendly service that gives peace of mind to all clients. Jo Woolley manages the group's Operations and Marketing functions. The whole team works together, with a joint goal of providing excellent care to all our customers. Our unrivalled service ensures clients return to us again and again!

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Didcot office, from every platform, shown as written. First names only.

5/5

Google

Isabelle was a very nice, friendly and helpful guide. With polite and prompt communications. Well done Issie. Keep that up. You’ll go far! πŸ€— …

Mjat133 Β· 8 August 2026

Agent replied Β· 22 August 2026

Thank you for taking the time to post this review, mjat133! Isabelle has loved being of help.

5/5

Google

The team @ Church Robinson have been fantastic and I couldn’t fault them. After listing with a different agent and having a sale fall through 24 hours before exchange, I was sceptical to say the least that estate agents can deliver on their sales pitch. How lucky was I that Holly had kept in touch regardless of the fact we were selling with someone else and when it fell through meeting with Holly and the team convinced me to change tact. It was the best decision that I made, even this sale was not without its issues, but with great communication and a massive influence by the brilliant Dawn we finally got the sale over the line. Dawn should be wrapped in gold as I’m convinced without her it would never of happened, not due to Church but our chain. Dawn kept everyone on track and we can finally move on. Thank you to all with a special mention to Holly, Raffaele, Daniel and the one and only DAWN,

David Β· 20 March 2025

Agent replied Β· 25 August 2024

Thank you for posting this kind review, David! Holly, Raffaele, Daniel and Dawn will love reading these kind comments.

1/5

Google

Would highly recommend, Very attentive and great service. Marta was really helpful and went above and beyond. Re-review: Typical for estate agents, they are great when you are trying to get a house then when they are getting rent they no longer care. We had graffiti on the side of our house for nearly a year and nothing was done to remove it. We never received any compensation for this. We went for an early release from the property (which we had to pay for), instead of marketing the house for immediate availability, they marketed it for the end of our tenancy. This led to us having to pay months of rent while the house was vacant. Honestly shocking service, would not recommend.

Josh Β· 20 March 2025

Agent replied

We are disappointed to read your updated comments and sincerely apologise for your experience; your feedback is invaluable in helping us improve our services. We would appreciate the opportunity to discuss your experience further, as having reviewed it I can see early release fees were indeed refunded to you, so I am keen to address any remaining concerns. Please contact Anna Hill on 01635 570017 or anna.hill@jonesrobinson.co.uk - thank you.

5/5

Google

I can’t rate Church Robinson highly enough. We were in the process of buying a property through them when the sale on our own property fell through. We had a discussion with Holly and Gary and made the decision to list our property with them and we are so pleased that we did. It was an upsetting time for us as the previous process had taken so long, before ultimately falling through, but they were so efficient and professional, but also very kind. We had an offer on our flat almost immediately and have recently exchanged. From our initial contact with the team when viewing properties, to their work in getting us to the point of exchange, we have been really impressed with everyone. A special shout out to Dawn, who has just been brilliant at chasing people up and getting things done! I’m sure we wouldn’t be where we are now without her tenacity!

Lauren Β· 20 March 2025

Agent replied Β· 25 August 2024

Thank you for posting this kind review, Lauren! Holly, Gary and Dawn have loved being of help and will love reading these kind comments!

5/5

Google

I have only good things to say about my experience as a seller with Church Robinson. From the start, James came across as very knowledgeable and professional when explaining the process and strategy for selling our house. The agents were proactive when contacting potential buyers. They provided prompt feedback from viewings, and we were especially impressed with Raff's work. Dawn was very efficient at chasing up on the status of our transactions, and ensured we were always kept up to date on the progress throughout the chain. The communication from Jo and Archie regarding matters such as queries from our buyer has been excellent. The whole team worked together seamlessly, making it really easy and quick to address any queries we had. I cannot recommend Church Robinson highly enough!

Zhiyao Β· 20 March 2025

Agent replied Β· 9 December 2024

Thank you for posting this kind review, Zhiyao! Our Didcot team will love reading these kind comments.

5/5

Google

Excellent service from the Church Robinson Didcot team. We looked at different agent options when looking to sell our home in the Ladygrove. We settled on Church Robinson after a great chat with James Ryan and Gary Church. They were knowledgeable about the local area and proved they knew far more about market dynamics than the other agents locally. During the sales process the team were friendly and offered great support throughout. James was our go to guy. At every stage the team were knowledgeable and gave us confidence in the sales process. James, Gary, Holly and Dawn to name a few. I would highly recommend the team to anyone looking to sell their home in Didcot. A* Thank-you to the whole Church Robinson team. All the best for the festive season, Bikrum.

Bix Β· 20 March 2025

Agent replied Β· 12 January 2025

Thank you so much for this fabulous review, Bix! The team will love reading these kind comments.

5/5

Google

Fantastic service from the whole team! We'd like to thanks Elizabeth and Daniel, they're really friendly, professional and incredibly helpful throughout the process! …

Shao Β· 8 August 2026

Agent replied Β· 22 August 2026

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

The team at Church Robinson Didcot were great from start to finish assisting the sale of our property and the purchase of another. Dawn, who assisted us was absolutely brilliant. Always keeping us in the loop and always pushing the solicitors for updates etc Will 100% be using them again when we next come to moving home

Mark Β· 20 November 2025

Agent replied Β· 20 March 2026

Thank you for posting this lovely review, Mark. The team were delighted to be of service.

5/5

Google

I recently purchased a property through Church Robison. My experience was great and felt supported from start to finish. Archie Jobson and Dawn Pannell were friendly, proactive, quick and always gave clear responses in consistent communications.​ They had sound knowledge of the local market and comparable sales., which really helped me in finding my ideal home.

Matthew Β· 20 November 2025

Agent replied Β· 20 March 2026

Thank you so much Matthew, we were so pleased to be of assistance!

5/5

Google

Thank you to the team for the experience in purchasing my first home - especially Dawn, who ensured to keep me in the loop throughout, and Daniel, for being supportive and taking the time to assist with my queries. It is really appreciated.

Katherine Β· 20 February 2026

Agent replied Β· 20 March 2026

Thank you for posting this review, Katherine! We really appreciate it!

5/5

Google

We’ve had a great experience with Jones Robinson. Isabelle was our Viewings Consultant and was brilliant. Would highly recommend!

Samuel Β· 1 August 2026

Agent replied Β· 22 August 2026

Thank you for posting this kind review, Samuel! Isabelle will love reading these kind comments.

5/5

Google

Dear Church Robinson Team, We would like to express our sincere gratitude to the entire team at Church Robinson, with special thanks to Dawn Pannell for her exceptional support during the process of purchasing our new home in Didcot. Dawn has consistently been patient and professional, especially when challenges arose. Thank you once again for everything. We wish the entire team continued success. Warm regards, Szilvia and Wilhelm

Szilvia Β· 23 May 2025

Agent replied Β· 3 June 2025

Thank you for posting this lovely review for Dawn, Szilvia.

5/5

Google

Top rate service. The house sale took a little while and the chain broke on one occasion but we got great support and the post sale agreement follow-up was outstanding. They chased up everything to get to exchange of contracts and even helped find another removal company at short notice when ours let us down. The team definitely β€œgo the extra mile”! Many thanks to Gary, Dawn & Raffaele in particular.

Don Β· 20 March 2025

Agent replied Β· 25 August 2024

Thank you, Don - we really appreciate you taking the time to post this kind review for Gary, Dawn & Raffaele!

5/5

Google

Church Robinson did an outstanding job! Had a buyer within a couple of weeks and all the team at Church Robinson helped with every aspect. I truly felt that they were doing their upmost to make sure everything went through as smoothly as possible, whilst taking my perspective in everything we had to go through. Not something many estate agents do! Thank you Church Robinson for doing such a wonderful job!

Dan Β· 20 March 2025

Agent replied Β· 25 August 2024

Thank you, Dan - we really appreciate you taking the time to post this kind review for our Didcot team!

5/5

Google

We would like to thank Archie, for doing a fantastic job helping us to sell our property. Archie is a polite, professional and charming young man, we wish him all the luck in the future.

Tony Β· 13 March 2026

Agent replied Β· 20 March 2026

Thank you, Tony - we really appreciate you taking the time to post this kind review for Archie.

5/5

Google

Great agency with very professional service. Special thanks to Kerry Butler she is very helpful, friendly, and always replies quickly. She explains everything clearly and makes the process easy for us. We are very happy with the support and would recommend this agency.

Nataliia Β· 29 December 2025

Agent replied Β· 31 December 2025

Thank you so much for this fabulous review, we really appreciate your feedback!

5/5

Google

Ryan was an absolute star, very kind and helpful, was happy to give his opinions about everything and seemed very knowledgeable when it came to both the property and the area. Great agents to work with, very smooth process, but consider yourself extra lucky if you have Ryan dealing with your case :))

Tavish Β· 19 June 2026

5/5

Google

Massive thank you to the Didcot team, and in particular Archie Jobson and Seb Walcott, for helping me buy my first flat. Archie and Seb were great at keeping me updated when properties that matched my requirements came on the market and …

Jillian Β· 22 December 2025

Agent replied Β· 31 December 2025

Thank you for taking the time to post this review, Jillian! Archie and Seb have loved being of help.

5/5

Google

Daniel has been incredibly quick and nice without the entire on-boarding process for our new tenancy. He was sending follow-ups on new market properties, and handling things efficiently. Extremely happy.

Dr Β· 8 April 2026

Agent replied Β· 22 April 2026

Thank you, Marc. Daniel has loved being of help!

5/5

Google

Isabelle is real professional. I can just recommend this estate agent

Marek Β· 18 August 2026

Agent replied Β· 22 August 2026

Thank you, Isabelle has loved being of help!

5/5

Google

Isabell was excellent today, answered all our questions very happy and smiling person. Best agent so far we have seen.

Gary Β· 16 June 2026

Agent replied Β· 23 June 2026

That's so great to hear - Isabelle will really appreciate your feedback and was so pleased to be of service!

5/5

Google

We had a wonderful experience with Church Robinson team while searching for and purchasing our first home. The team was exceptionally attentive, offering a personalized guidance every step of the way.They genuinely cared about our needs and prefferences and always available to answer our questions. We can't recommend Church Robinson highly enough to anyone looking for their new home. Thank you for helping us achieve our dream! 🧑

Ioana Β· 20 March 2025

Agent replied Β· 22 October 2024

Thank you for posting this kind review, Ioana. The team will love reading this.

5/5

Google

We have recently changed estate agents to Church Robinson recently and have been impressed at how professional and proactive they have been. An update is that I would thoroughly recommend Church Robinson who gave us an excellent service from start to finish.

Linda Β· 17 December 2025

Agent replied Β· 9 December 2024

Thank you so much Linda, we are so pleased to be of assistance!

5/5

Google

Even though the house we viewed was not quite right for us, Archie was super professional and provided very high level of service. He had knowledge about the house, owners and the work that was done. He knew the answer to all the questions we had and was super kind and understaning.

Natalia Β· 28 August 2025

Agent replied Β· 27 September 2025

That's so great to hear - Archie will really appreciate your feedback and was so pleased to be of service!

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Questions about Jones Robinson Didcot

How many reviews does Jones Robinson Didcot have?

Jones Robinson's Didcot office has 583 reviews across 1 platform: 583 on Google.

What is Jones Robinson Didcot's rating?

Jones Robinson Didcot is rated 4.8 out of 5 across all 583 reviews, and 4.8 out of 5 on Google from 583 reviews.

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Didcot won Platinum.

Where is Jones Robinson's Didcot office?

Jones Robinson Didcot, The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA.

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