Trusted Agent profile Β· Didcot, Oxfordshire

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Jones Robinson Didcot reviews

β˜…β˜…β˜…β˜…β˜… Excellent

583 reviews across 1 platform

The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA

Part of Jones Robinson, see every office.

Jones Robinson's office in Didcot, Oxfordshire, at The Old Post Office, is rated 4.8 out of 5 across 583 reviews on 1 platform, including 583 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

583

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Didcot

Gary Church is the resident Director of award-winning estate agents Church Robinson and has over 25 years' experience in the area. He started his career in the property industry in the mid-80s, working at a small agency in Reading. His company merged in 2005 with fellow independent agents, Jones Robinson to become Church Robinson. The Jones Robinson Group, since inception in 1998, has expanded to over 60 dedicated members of staff with further offices at Newbury, Lambourn, Marlborough and Devizes. Local Didcot residents know Gary well for this professionalism and the exceptional personal service he has provided over the years. Gary's sales director George Stevens manages the sales team, alongside Sales Manager Courtney Hicks, who are subsequently supported by a financial services team, Firstxtra, with whom we have a long standing relationship, to help with all your mortgage requirements. Our high level of sales care is backed up by our dedicated and experienced Sales Progressor Dawn Panell who strives to ensure a smooth sale for all of our vendors and buyers. Lucy Cook manages our lettings department, voted the Best Lettings Agent in Didcot 2020-2021 by the British Property Awards, which offers rental needs for both landlords and tenants, with a professional but friendly service that gives peace of mind to all clients. Jo Woolley manages the group's Operations and Marketing functions. The whole team works together, with a joint goal of providing excellent care to all our customers. Our unrivalled service ensures clients return to us again and again!

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Didcot office, from every platform, shown as written. First names only.

5/5

Google

Jade B, you have to be one of the most diligently communicative professionals I’ve ever worked with. Buying a home in this market can be so complicated, especially for the first time buyers like me, but you kept us updated at the drop of a hat whenever we had concerns. We’re so grateful for the effort you put in to keep us informed and always going an extra mile to secure appointment for the viewings considering our tight schedules. Even during the viewings you were always there with all the minute details about the property. Thank you so much for your valuable time and support through our property search journey.

A Β· 15 September 2022

Agent replied

Thank you for taking the time to post this lovely review, we really appreciate it.

5/5

Google

Vanessa and Marta were both very helpful through the whole process. Being first time renter we weren’t always 100% sure on the process and they were always on hand to help us out. Thank you😊 …

Chelsea Β· 14 March 2022

Agent replied

Thanks so much for your review, Chelsea - Vanessa and Marta will love reading your feedback!

5/5

Google

The team at Church Robinson are just fab! I want to say a special thank you to Jo, Jade, Courtney and Raff you guys have been really amazing. They went out of their way to help us find our first home and and have just been brilliant. When we thought we had lost out on that "dream home" they did everything they could to give us the chance of purchasing it. Thank you again, we highly recommend them to any first time buyers who have no clue on what to do next - just like us!PositiveResponsiveness, Quality, Professionalism

Peri-Ann Β· 26 August 2022

Agent replied

Thank you Peri-Ann, we have been delighted to be of help and hope we can help again in the future!

5/5

Google

Church Robinson have always stood out to us as the most professional, friendly, and effective estate agent in the Didcot area. We have been through the process of buying a house with them twice, the second attempt was successful but a challenging and drawn out process. The team were outstanding, always excellent in communicating with us and chasing solicitors. It's hard to imagine that the sale would have gone through without the effort they put in. They are a pleasure to deal with from the minute you book a viewing until you are handed the keys. Would 100% recommend.PositiveResponsiveness, Quality, Professionalism

Hannah Β· 26 August 2022

Agent replied

Thank you for this super review Hannah! The whole team will love reading your feedback and were so pleased to be able to help!

5/5

Google

We bought our first property through Church Robinson in lockdown mid 2021. They were attentive, kind, helpful and very approachable & responsive. We felt comfortable speaking with them regularly about anything throughout the purchase and they looked after us so well, which means a lot for first time buyers. They pushed for the exchange to happen on time when it came close to our rental contract ending which helped us so much and put us at ease. Thoroughly recommend them!PositiveResponsiveness, Quality, Professionalism

Sophie Β· 26 August 2022

Agent replied

Thank you Sophie, we really appreciate your feedback! Hope you have now settled into your new home!

4/5

Google

Raffaele and Jade are a real credit to this team, they made us feel so secure that they were trying all they could to sell our house and a sneaky peak on the dog cam confirmed they were. When our buyers fell through Raffaele in particular made us feel valued and assured us he would be working tirelessly to make sure we didn’t loose the property we had offered on and he stayed true to his word. I do think more support could be offered post offer with the sales progression as I didn’t find ASAP particularly helpful, but the sales side was fab.

Sadie Β· 16 August 2022

Agent replied

Thank you, Sadie for taking the time to post this review! Raffaele and Jade have loved being of help!

5/5

Google

From start to finish the process has been smooth, delivered on service promises made and the use of technology kept me up to date - prompt and thorough feedback after all viewings. The property I'm selling is unique in nature and therefore there is a smaller pool of buyers to choose from but CR have checked in regularly to ensure that I'm still happy with our approach.

Marcelle Β· 1 October 2023

Agent replied Β· 30 December 2023

Marcelle - thank you for posting this kind review. We really appreciate it!

4/5

Google

Church Robinson provided us with a 2 valuation visits and were very professional and friendly. As first time sellers they were very willing to talk us through the process which was very helpful. Although we ultimately went with another agent for our sale, I would recommend them as an agent to consider. We bought our house through them 11 years ago as first time buyers and also had a good experience.

Naomi Β· 30 May 2023

Agent replied Β· 29 July 2023

Thank you for taking the time to post this kind review, Naomi!

5/5

Google

House purchase, or selling can be exhausting as we know. Unless you are managed proffesionally! Step in Gary and Katrina along with their fantastic staff who deal with difficult like a week on a Sunny beach. We have just purchased with Church Robinson and feel totally rellaxed in recommending the Company to a successful future. Regards Jen and Terry Bradshaw.

Terry Β· 20 February 2024

Agent replied Β· 21 March 2024

Thank you for posting this lovely recommendation for Gary and Katrina. They will reading your kind comments,

5/5

Google

As first time buyer, my experience with Church Robinson was amazing and stress free. I had given my requirement and I used to get call as soon as a new property is available in the market that fits my requirement. Communication from Church Robinson was very clear and concise and accommodated the viewing timings that suits for me. I would like to thank everyone in the team helped me to get my first property.

Krishna Β· 12 February 2023

Agent replied

Krishna - thank you for posting this kind review for the team, we really appreciate it!

5/5

Google

Church Robinson have both managed the renting out of my flat in Didcot, as well as assisted me with its sale. In both functions they have been absolutely excellent and are by far the best agents I have worked with thus far. Especially with the sale it was great to have a team on board to help with getting all documents in order and dealing with any problems that arose, resulting in a successful completion. Thoroughly recommend!

Elena Β· 15 October 2022

Agent replied

Thank you so much for your lovely recommendation, Elena - We really appreciate it!

5/5

Google

We dealt with Becky and Vanessa - they were both amazing. I was kept up-to-date through the whole process. I couldn't recommend Church Robinson enough. Thank you for everything!!

Charmaine Β· 15 October 2022

Agent replied

Thank you, Charmaine, for taking the time to post this recommendation, Becky and Vanessa will be thrilled to read your kind comments!

5/5

Google

Jade has been a huge help, very polite and friendly. Jade was very attentive and kept us up to date along the way proactively, thanks very much for your help Jade Broome!

Delise Β· 18 May 2022

Agent replied

Thank you, Delise for taking the time to post this! Jade will be delighted to read your kind comments.

5/5

Google

Thanks to Faisal and Marta for their wonderful with letting my property out in record time. I found Fas very friendly, professional and very responsive. Marta is very helpful, wonderful to speak to and very professional too.

Budget Β· 8 July 2021

Agent replied

Thank you so much for this lovely review! Faisal and Marta were delighted to be of help!

2/5

Google

We recently sold our house through Church Robinson and feel very let down by the service they delivered. Church Robinson messed up in a major way at the stage where we received offers on our house. After holding an open house they emailed us with the details of two offers received and stated in writing β€œWe have now collated all the feedback from this weekends open house”. We accepted an offer at the lower end of what they had forecast when they were pitching their business to us. After we had accepted an offer, many hours later, we got a sheepish phone call from them informing us of a third offer that had come in. So they had not bothered to contact all the prospective buyers after the open house viewings and they also misled us about the actions they had taken to contact people after the viewings (before pressuring us to accept a sub-optimal offer). It is abundantly clear to me that we would have got a better price for our property had we gone with a different agent. The impression I have of Church Robinson is that they are rushing things, cutting corners and simply want the sold sign to go up asap. With the benefit of hindsight I wish I had instructed an estate agent that would have spent more time, care and attention on the sale of the property and communicated with us in an open and transparent way.

S Β· 18 April 2022

Agent replied

We do not recognise this situation and cannot identify you from the comments made. We take complaints of this nature extremely seriously so would ask you to please email jo.woolley@jonesrobinson.co.uk so we can investigate this matter further. Thank you.

5/5

Google

Very pro-active, informed and helpful Always with a smile!

Becky Β· 10 December 2025

Agent replied Β· 31 December 2025

Thank you for posting this review Becky!

5/5

Google

Marta was very helpful, professional and considerate. The team were all brilliant and I would highly recommend Church Robinson for your housing needs. Thank you MartaPositiveResponsiveness, Quality, Professionalism, Value

Max Β· 26 August 2022

Agent replied

Thank you Max for your kind recommendation - Marta has loved being of help!

5/5

Google

Highly recommend using Church Robinson. Extremely smooth process from start to finish. Special shoutout to Charleigh and Holly for selling and dealing with the offer process.

Jake Β· 14 December 2022

Agent replied

Jake, thank you for taking the time to post this kind recommendation for Charleigh & Holly! We really do appreciate it!

5/5

Google

We loved working with Jade. She is very professional, quick to attend to queries and concerns. I would high recommend Jade and would use Church Robinson in the future.

Alexandra Β· 16 August 2022

Agent replied

Thank you for taking the time to post these kind comments and recommendation Alexandra! We really appreciate it!

5/5

Google

Church Robinson sales team have done a great job helping us on our home purchase to complete very soon. Here especially thanks to Dawn and Raffaele, they are always helpful and professional!

Lawrence Β· 31 March 2022

Agent replied

Thank you Lawrence, we really appreciate your feedback - Courtney and Raffaele have loved being of help!

5/5

Google

We have recently rented a property in Didcot with Church Robinson. It was right after the viewings re-opened due to pandemic and everything went very smooth. Lucy and Vanessa were very helpful and professional, through the whole process

Cristi Β· 14 March 2021

Agent replied

Thank you for posting your review, Cristi, we really do appreciate it and hope you are now settled in. Lucy and Vanessa will be delighted to read your feedback!

5/5

Google

We recently bought our house in Didcot through Church Robinson. They were so professional, kind, humane and helpful that I can just highly recommend them to anyone. In more detail: Right from the beginning when I called Gary Church’s office that we are looking for a house in the area, from the most professional and prepared viewing experience I ever had (and I had many…) - which was done by Raffaele, to the whole support by Dawn throughout the rest of the process, I could not find a moment when I felt they could have done something better. And when these people were off, there was always someone in their office who helpfully responded the same day with similar level of kindness. Our purchase was a challenging one due to external reasons but they were partners to get it done and helped in many ways. While we are not planning to sell this house for a long time, if we decide to do so, we would definitely sell it with Church Robinson. We just feel so lucky that they were the estate agents for this great house!

Tamas Β· 14 March 2022

Agent replied

Thank you Tamas, that's fabulous feedback - we really do appreciate you taking the time to post this review! We look forward to helping you again in the future!

5/5

Google

Church Robinson sent the lovely Courtney Hicks and Charleigh Cox out to complete a valuation on my house last Friday and have had my house sold in under a week. The team at Church Robinson have been so supportive and as this is the first time I have sold a property I was feeling very stressed. That stress was completely alleviated by the fact that the team have been holding my hand throughout the whole process and kept all communications prompt and easy to understand. I honestly can't thank them enough and will be recommencing them to everyone!

Billie Β· 14 March 2022

Agent replied

Thank you so much Billie - we really appreciate your feedback! Courtney and Charleigh will love reading your comments!

5/5

Google

We had an amazing experience with the whole team at Church Robinson in Didcot but most of all stood out Jade's personal touch. Jade listened to all of our requiremetns from the beginning, kept us up to date with any new properties coming on the market and was always going above and beyond to help make the process of purchasing a propery a breeze. Jade managed to singlehandedly change our view of estate agents which is fair to say was not very positive until we met her. On a personal note, Jade, thank you for all your help!

Elitsa Β· 14 March 2022

Agent replied

Elitsa, thank you so much for leaving these lovely comments for Jade! She will be delighted to read these!

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Questions about Jones Robinson Didcot

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Didcot won Platinum.

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