Trusted Agent profile · Didcot, Oxfordshire

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Jones Robinson Didcot reviews

★★★★★ Excellent

583 reviews across 1 platform

The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA

Part of Jones Robinson, see every office.

Jones Robinson's office in Didcot, Oxfordshire, at The Old Post Office, is rated 4.8 out of 5 across 583 reviews on 1 platform, including 583 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

583

Reviews on Google

This office

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About Jones Robinson Didcot

Gary Church is the resident Director of award-winning estate agents Church Robinson and has over 25 years' experience in the area. He started his career in the property industry in the mid-80s, working at a small agency in Reading. His company merged in 2005 with fellow independent agents, Jones Robinson to become Church Robinson. The Jones Robinson Group, since inception in 1998, has expanded to over 60 dedicated members of staff with further offices at Newbury, Lambourn, Marlborough and Devizes. Local Didcot residents know Gary well for this professionalism and the exceptional personal service he has provided over the years. Gary's sales director George Stevens manages the sales team, alongside Sales Manager Courtney Hicks, who are subsequently supported by a financial services team, Firstxtra, with whom we have a long standing relationship, to help with all your mortgage requirements. Our high level of sales care is backed up by our dedicated and experienced Sales Progressor Dawn Panell who strives to ensure a smooth sale for all of our vendors and buyers. Lucy Cook manages our lettings department, voted the Best Lettings Agent in Didcot 2020-2021 by the British Property Awards, which offers rental needs for both landlords and tenants, with a professional but friendly service that gives peace of mind to all clients. Jo Woolley manages the group's Operations and Marketing functions. The whole team works together, with a joint goal of providing excellent care to all our customers. Our unrivalled service ensures clients return to us again and again!

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Didcot office, from every platform, shown as written. First names only.

1/5

Google

Disappointing that this estate agent continues to hassle me for business even though we decide to market our house with a different agent, be warned that if decide not to use Church Robinson their agents will keep hassling you to go to …

Martin · 20 March 2025

Agent replied · 25 August 2024

We are disappointed to receive your review and offer our apologies as we can assure you this was never our intention. Our team are proactive in keeping in contact, as part of our customer care programme, in case there is anything further we can assist with. We wish you well with your sale and hope it proceeds smoothly.

5/5

Google

me and my partner rented our first property through church robinson. Becky has been amazing in answering all of our questions and always told us what was going on, she has helped us so much

Leighanne · 14 December 2022

Agent replied

Thank you, Leighanne, for taking the time to post these kind comments! Becky will love reading your comments.

5/5

Google

Church Robinson has now sold two of our family homes. We recently marketed the second of these houses and, yet again, they didn't disappoint. From our first meeting with Holly we knew there was no need to obtain comparative quotes and …

Julia · 20 March 2025

Agent replied · 25 August 2024

Julia - thank you for posting this lovely recommendation for the Didcot team! They have loved being of help.

5/5

Google

All of the staff at Church Robinson Didcot have been wonderful, but Jade who showed us a house was phenomenal. She was incredibly thorough and worked around our working schedules! Her flexibility has been amazing and we recommend her for anyone looking to buy a property! And Jo has taken the time to answer our many phone calls and emails (first time buyers have a lot of questions!). She’s been so helpful, the whole process has been amazing so far!

Catherine · 5 March 2023

Agent replied · 30 December 2023

Catherine - thank you for posting this delightful recommendation for Jade and Jo! They have loved being of help!

5/5

Google

We had a pretty stressful time during our move, due to a bit of a chain and a deadline to meet. All the team were very good indeed particularly Dawn who kept in touch with other agents and did her best to speed things along.

Neil · 1 July 2021

Agent replied

Thanks Neil - Dawn will really appreciate your feedback and was very happy to be of help!

5/5

Google

Church Robinson provided an excellent experience when selling our house. No negative points for me to make. On the positives, they are very professional, very good communications, they always answered my calls and provided information I was looking for. If on the rare occasion I could not get my question answered immediately the answer was provided in good time. I always had feedback from each viewing. Something that worked very well was they used specialist for each phase of the process, rather that one person trying to cover all aspects. This was extremely sucessful, from initial setting up of the sale, through to the progress chaser, and everyone in between organising viewings (to suit my timing) marketing and advising on market changes and sales strategies. From my perspective a painless and sucessful process. Would I use Church Robinson again? Absolutely without hesitation.

Stuart · 21 February 2023

Agent replied

Thank you for posting this fabulous review, Stuart! We really appreciate it!

5/5

Google

All of the staff at Church Robinson Didcot have been wonderful, but Jade who showed us a house was phenomenal. She was incredibly thorough and worked around our working schedules! Her flexibility has been amazing and we recommend her for anyone looking to buy a property! And Jo has taken the time to answer our many phone calls and emails (first time buyers have a lot of questions!). She’s been so helpful, the whole process has been amazing so far!

Catherine · 12 February 2023

Agent replied

Catherine - thank you for posting this delightful recommendation for Jade and Jo! They have loved being of help!

5/5

Google

People will tell you selling a house is stressful , but Church Robinson lessened that stress. they were always on the ball and up to date with what was going on. Dawn was wonderful at getting things done, going the extra bit and keeping me informed.. Thank you Church Robinson

Peter · 21 December 2019

Agent replied

We are grateful for your review, Peter, the team were delighted to be of service!

5/5

Google

Really happy with Archie and Seb’s efforts in trying to find me the perfect property as a “FTB”, very professional, responsive and helpful service. Highly recommend!

P · 28 August 2025

Agent replied · 27 September 2025

Thank you for posting this review, we really appreciate it!

5/5

Google

Great service and help in buying our property provided by Jade, Dawn and Jo at Church Robinson. Everything was acted on swiftly and professionally to help us complete the purchase of our new house

Neal · 14 November 2022

Agent replied

Neal, thank for posting this kind review! Jade, Dawn and Jo will be thrilled to read these kind comments!

1/5

Google

Inaccurate description was exposed by our solicitor, so we have wasted many months trying to buy a property

Jimbo · 20 November 2025

Agent replied · 20 March 2026

We’re sorry to hear about your experience and the frustration caused. We always aim to provide clear and accurate information, so it’s disappointing to learn this hasn’t been the case. We’d like to understand more. Please contact Kathryn at kathryn.hawkett@jonesrobinson.co.uk so we can look into this further.

5/5

Google

Jade has been a fantastic influence on our buying process in the Didcot area, full of knowledge and keen to find our ultimate home, we had frequent contact which made our search much easier. Thank you Jade.

Dan · 17 June 2022

Agent replied

Thank you, Dan for posting this lovely review for Jade! She has loved being of help!

5/5

Google

Jade’s communication skills are superb - she has really taken time to understand us as buyers and her knowledge of properties we have viewed has been excellent. Efficient and timely responses - We would not hesitate to recommend Jade.

Victoria · 14 March 2022

Agent replied

Thank you for your recommendation Victoria - Jade will be delighted to read your comments!

5/5

Google

Church Robinson Didcot is great! Marta, Lucy and Vanessa were quite professional, friendly and reassuring through my whole letting process. Without a doubt, it was the best experience I had with an Estate Agent in the UK. I would highly recommend their professional service.

Juliano · 13 April 2021

Agent replied

Thank you Juliano - this is fabulous feedback for our lettings team at Didcot! Marta, Lucy and Vanessa will be absolutely thrilled to read your comments and loved being of help!

5/5

Google

Paige Bradley was fantastic and she communicates every step in detail. I am impressed by her excitement in serving clients with excellence. Thank you Paige

Mandi · 22 July 2023

Agent replied · 29 July 2023

Thank you for posting this review, Mandi! Paige will love reading your kind comments.

5/5

Google

Church Robinson have made our home move such a pleasant experience. From the first day until the day of completion, they have been so proactive and professional and always answered any queries we had. We dealt with the team at Didcot and they have such a lovely team, special thanks go to Dawn and Raffaele, no request was ever small for you and for your friendly and helpful attitude and warm welcome to our new house. Well done Gary to have such a nice team and keep up the good work!

Abdullah · 14 December 2022

Agent replied

Abdullah, thank you so much for taking the time to post your review, the team will be delighted to read your kind comments!

5/5

Google

We had Jade show us around a house which we offered on. I was very impressed with her knowledge of the property and the area and her help and honest advice. We didn't feel like we were given the salesman pitch, but instead felt it was like a consultation about our needs in a property. After a very long and drawn out sale, we felt that Dawn, the Church Robinson progressor, was the biggest asset out of all the professional bodies. Our own estate agents who we paid did very little to help us, but Dawn, who we weren't clients of, was on hand to help and support at every turn. I really can't stress how much we believe, if we didn't have church Robinson in our chain, our sale would have fallen through. Would recommend them as number 1, of the 4 estate agents in the area that I've used

Sinéad · 14 December 2022

Agent replied

Sinéad, thank you for posting this lovely feedback for Jade! We really appreciate it!

5/5

Google

Recently had a viewing and got a property with Becky and was impressed by her cordial attitude. I think what sets her apart from other agents I have dealt with is that she always shows you the positive side of things. I was quite worried about not being able to find a place when I had to move in 3 weeks (given the housing crisis recently), but she was very reassuring and got my heart settled. Thank you, Becky!

Formalising · 14 December 2022

Agent replied

Thank you for posting this kind review! Becky has will be delighted to read this and has loved being of help.

5/5

Google

I brought and sold my house with Church Robinson and I can’t fault them with the service in either process. No matter who I spoke to within the Didcot office I got the answer I needed, everyone is so helpful. Was so happy with the process of managing my sale, being a first time seller I was nervous but I had no need to be. Thanks to you all.

Lillie-May · 1 October 2023

Agent replied · 30 December 2023

Thank you for posting this kind lovely review, Lillie! We really appreciate it.

5/5

Google

Very quick and easy process which I was updated frequently and kept in the loop, Jade has been wonderful for me and has meant a stressful process become a very easy one to follow!

Elliot · 17 July 2022

Agent replied

Thanks Elliot, we really appreciate you taking the time to post a review - Jade will love reading your feedback!

5/5

Google

Gary and his team really are second to none. I have used Church Robinson for two home moves and experienced the very highest level of professionalism and enthusiasm on each occasion. I cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Dan · 26 August 2021

Agent replied

Thank you for your recommendation Dan, we really appreciate your feedback!

5/5

Google

Excellent service from Gary and the team, knows market well and provided good advice resulting in a very satisfactory result on our sale

Stephen · 22 July 2023

Agent replied · 29 July 2023

Thank you for taking the time to post this kind review, Stephen. Gary and the team really appreciate it!

5/5

Google

My husband and I contacted Church Robinson to help us purchase a house in Didcot. The staff has been really friendly and helpful during house viewings, purchase negotiation and sales support. The house purchase was with a chain. The whole process took a bit of time (and stress!). The staff (Jo Manners in particular) has been fantastic working towards the completion. We really appreciate clear communication and regular updates. We felt that we were looked after. We recommend Church Robinson to anyone who wish to purchase a property!

Anna · 15 March 2019

5/5

Google

Joe was very helpful,friendly and a credit to the team. Thank you Joe it was a pleasure dealing with you.

Vera · 1 October 2023

Agent replied · 30 December 2023

Thank you for posting these kind comments, Vera! Jo will love reading these.

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Questions about Jones Robinson Didcot

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Didcot won Platinum.

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