Trusted Agent profile · Didcot, Oxfordshire

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Jones Robinson Didcot reviews

★★★★★ Excellent

583 reviews across 1 platform

The Old Post Office, 6 Foxhall Road, Didcot, Oxfordshire, OX11 7AA

Part of Jones Robinson, see every office.

Jones Robinson's office in Didcot, Oxfordshire, at The Old Post Office, is rated 4.8 out of 5 across 583 reviews on 1 platform, including 583 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

583

Reviews on Google

This office

Reviews may appear on more than one platform.

About Jones Robinson Didcot

Gary Church is the resident Director of award-winning estate agents Church Robinson and has over 25 years' experience in the area. He started his career in the property industry in the mid-80s, working at a small agency in Reading. His company merged in 2005 with fellow independent agents, Jones Robinson to become Church Robinson. The Jones Robinson Group, since inception in 1998, has expanded to over 60 dedicated members of staff with further offices at Newbury, Lambourn, Marlborough and Devizes. Local Didcot residents know Gary well for this professionalism and the exceptional personal service he has provided over the years. Gary's sales director George Stevens manages the sales team, alongside Sales Manager Courtney Hicks, who are subsequently supported by a financial services team, Firstxtra, with whom we have a long standing relationship, to help with all your mortgage requirements. Our high level of sales care is backed up by our dedicated and experienced Sales Progressor Dawn Panell who strives to ensure a smooth sale for all of our vendors and buyers. Lucy Cook manages our lettings department, voted the Best Lettings Agent in Didcot 2020-2021 by the British Property Awards, which offers rental needs for both landlords and tenants, with a professional but friendly service that gives peace of mind to all clients. Jo Woolley manages the group's Operations and Marketing functions. The whole team works together, with a joint goal of providing excellent care to all our customers. Our unrivalled service ensures clients return to us again and again!

Awards

The Trusted Agent 2026 results for Jones Robinson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Didcot office, from every platform, shown as written. First names only.

5/5

Google

Church Robinson are an excellent agent, who provided us with a quick and good quality service. Special thanks to Marta who was very professional and helped us to secure a rental property.

Callum · 20 June 2021

Agent replied

Thank you Callum, Marta will really appreciate your kind words and was very pleased to be able to help!

5/5

Google

Just had an offer accepted on my dream home, thanks so much to Jade Broome, Courtney and the team for your help, very friendly and efficient

Nicholas · 18 May 2022

Agent replied

Thank you, Nicholas - we really do appreciate your feedback. Jade and Courtney will be delighted to read your comments and wish you all the very best!

5/5

Google

Lovely estate agents, I ended up buying one of the properties they showed me. They were very helpful as this was my first time buying a property. After the offer was was accepted rafael showed me round several more times and answered all my questions. I really appreciated how they went to so much trouble to fit me in for weekend appointments as I have limited availability. And once the offer was accepted i had dawn as my case handler who rang me every few weeks to check in and give me updates.

B · 20 May 2021

Agent replied

Thank you for taking the time to post a review for us - Raffaele and Dawn will be delighted to read your feedback! We hope you will be very happy in your new home!

1/5

Google

Would not recommend. Maybe great for sellers, terrible experience for buyers. Bought a property through Church Robinson, all going through solicitors, then they showed a “cash buyer” round the purchasing property 2 months into the process subsequently leading to a higher offer and us losing the house and our house buyers. All very underhanded and unprofessional. Lost valuable time, money and caused a considerable amount of stress to us as a family. I would be very careful purchasing a property through them.

Emma · 17 April 2021

Agent replied

We are sorry to read your feedback Emma and understand you are disappointed. Unfortunately we are unable to comment further on individual cases publicly, but wish you well for the future.

5/5

Google

Great estate agents, Dawn was amazing chasing up complicated legal issues and went above and beyond to get things sorted and ensure good comunication between all involved in the chain. Highly recommend.

Toni · 11 April 2021

Agent replied

Thank you for taking the time to post this review, Toni - Dawn will love it!

5/5

Google

Jade was amazing in trying to find us a home. She was professional, friendly and very helpful through the whole process, understanding our every need.

Noman · 18 May 2022

Agent replied

Thank you so much for your lovely feedback, Noman - Jade, will really appreciate it!

5/5

Google

The team went above and beyond to help us move in to our new home. We were on a very tight deadline to be out of the rental home we were in, but they pushed everything along to make it possible for us to move in on time. We could not have wished for a better service. A friendly and professional team that we would recommend to anyone. Well done everyone at Church Robinson.

Des · 14 March 2022

Agent replied

Thank you so much Des, we have been delighted to be of help!

5/5

Google

Marta was very helpful, professional and considerate. The team were all brilliant and I would highly recommend Church Robinson for your housing needs. Thank you Marta

Max · 14 March 2022

Agent replied

Thank you Max for your kind recommendation - Marta has loved being of help!

5/5

Google

From my experience Church Robinson are friendly, professional, and hard working estate agents who go out of their way to get the best deal for their customers.

Torrin · 20 March 2025

Agent replied · 20 March 2026

Thank you, Torrin! We really appreciate you posting this review.

5/5

Google

Church Robinson provided me with fantastic service with my house purchase. Dawn was very communicative, honest and helpful. Would highly recommend to anyone who values good service .PositiveResponsiveness, Professionalism

Phil · 26 August 2021

Agent replied

Thanks Phil, that's a great review! Dawn has loved being of help to you!

5/5

Google

Excellent service! The video tour of our property helped ensure that all our viewers knew about the property and were genuinely interested so we sold very quickly (less than three weeks)! They kept in touch regularly and were very helpful throughout! Would definitely use them again or recommend to a friend!

Laura · 20 February 2024

Agent replied · 21 March 2024

Laura, thank you for posting this lovely recommendation. We really appreciate it!

5/5

Google

Faisal was extremely helpful, informative and friendly when discussing letting out my property. He took time to answer all my questions clearly and made me feel very at ease.

Kayleigh · 16 June 2021

Agent replied

Thank you Kayleigh, we're delighted to read your feedback - Faz will really appreciate this!

5/5

Google

Professional and knowledgeable service. Gary is thorough, extremely knowledgeable and honest in appraisals and valuations. Consistently great service and a safe pair of hands to market your home. Highly reccommended

Jim · 14 March 2021

Agent replied

Thank you Jay for your kind comments, Gary will really appreciate your feedback and we are grateful you have taken the time to post a review for us!

5/5

Google

I have purchased a few homes over the years and the experience has always been a bit stressed, but here, even in the midst of the pandemic of 2020 our purchase through Church Robinson has been wonderful and stress-less. It is all about communication which they do so very well, you get the feeling that they are as mindful of your needs as they are of the vendors position, and throughout the whole process we felt looked after. All I can say is a big thank you to them and their after sales team.PositiveProfessionalism

John · 26 August 2020

Agent replied

That's brilliant feedback, John, thank you so much for taking the time to post your review. Our Didcot team will be thrilled to read your comments!

5/5

Google

I highly recommend Church Robinson. Big thank you to Gary, Dawn, Courtney and the rest of the team. Always kept up to date. Brilliant service form start to finish.

Kevin · 7 April 2021

Agent replied

Thank you for your comments Kevin - our Didcot team were delighted to be of help and Gary, Dawn and Courtney will really appreciate your feedback!

5/5

Google

Excellent sales progression form Dawn. Energetic and helpful. Faisal was very efficient and effective at finding tenants and Marta has been very professional in arranging tenancy matters.

Robert · 21 July 2021

Agent replied

Thank you for your great feedback Robert - we were so pleased to be of help! Dawn, Faisal and Marta will really appreciate your kind words!

5/5

Google

Jade was polite, professional and friendly. We didn't feel rushed during the viewing and she answered any queries we had.

Ursula · 29 July 2022

Agent replied · 29 July 2023

Thank you for posting a review for Jade, Ursula - we really appreciate it and Jade has been delighted to help!

5/5

Google

Very good service, very nice people. Big thank you to Jade, Holly, Courtney and Jo. Highly recommended.

Zbysia · 14 November 2022

Agent replied

Thank you, Zbysia for taking the time to post this! The team will love reading these kind comments!

5/5

Google

I have nothing but praise for this team, I have just completed the sale of my property, which at times proved to be a little challenging but with the help, encouragement and dedication of these professionals we got there in the end......which they never doubted. They always kept me in the loop with phone calls or emails and if the need arises I would definitely use them again. Thanks guys👏😃

Carol · 14 March 2022

Agent replied

Thank you Carol, it's great to receive your feedback - we hope we can help you again in the future!

5/5

Google

Would like to thank Jade Broome of church Robinson who showed us the property was highly professional and very charming. Thank you.

Nirupma · 14 March 2022

Agent replied

Thank you so much Nirupma, Jade will be really grateful to read your kind words!

5/5

Google

Choosing an estate agent is so important, houses don’t sell themselves. I’ve enlisted the team here a few years ago to sell my house when nobody else could, the advice was spot on. I’ve also just bought through them and they are my preferred sales agent in didcot, for sure. Why? Aside from the selling side, which is top notch, their sales support chases everything and keeps an eye on the chain. I literally relaxed and let them tell me what to do, it was totally stress free. How many times can you say that about buying/selling a house. I wouldn’t hesitate to recommend them and I wish I had the sales support team to organise other areas of my life. Well done everyone, you’re amazing. Let’s do it again!

Karen · 21 November 2019

Agent replied

What a super review, Karen, thank you so much for taking the time to post your comments ... and we would love to do it again for you!

5/5

Google

Church Robinson were great from the valuation of our home to the moving day. They were really proactive in selling our house without being pushy and gave good advice when the economy crashed and house prices dropped. They were also really helpful in talking us through the move from sale to completion. Would use them again - thank you to everyone!

Marie-Caroline · 7 March 2023

Agent replied

Thank you, Marie-Caroline for taking the time to post this lovely review for the team!

5/5

Google

Courtney was very helpful and honest throughout the entire process of looking to sell our property. Would strongly recommend using their services to family and friends.

Josh · 25 June 2021

Agent replied

Thank you Josh, we really appreciate your feedback - Courtney will be especially delighted to read your feedback!

5/5

Google

Great estate agents, many thanks to Jade and Pheobe for setting up and showing us round so many places.

Freddie · 17 July 2022

Agent replied

Thank you, Freddie for taking the time to post this review! Jade and Phoebe have loved being of help!

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Questions about Jones Robinson Didcot

Has Jones Robinson won any awards?

Yes. In The Trusted Agent 2026 awards: Jones Robinson, Didcot won Platinum.

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