Every review we hold for the Didcot office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJoe was very friendly and professional, helped me with any questions I had regarding the property I viewed!
Connor · 22 July 2023
Agent replied · 29 July 2023
Hi Connor, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe had a 3 bed house in Blewbury ready for a local family who would appreciate its special qualities and garden space. Julian in Chancellors Didcot, found several applicants, selected the perfect family for us quickly and Jack coordinated well and made sure they were also very happy - which they are. The point of this Review is that matching quality properties demands a personal skill base and is not just about money. JC
Justin · 28 July 2019
★★★★★ 5/5
GoogleBryony was very helpful! She kept me updated regularly with properties to rent and sent me the ones that ticked all of the requirements I had requested
Emily · 15 September 2022
Agent replied
Hi Emily, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleCallum and the team did a fantastic job letting a difficult to let property. They kept me informed at all times, and went that extra mile to source good tenants.
Sonia · 18 April 2022
Agent replied
Thank you for leaving us this great review Sonia, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
FacebookAustyn Green is our property manager, he has been so professional and helpful with a recent issue and is always very responsive whenever we have needed him. His customer service is excellent and he is a credit to the company ??
Olivia · 16 August 2019
Agent replied
Thank you so much ??
★★★★★ 5/5
GoogleHad a few viewings with Jack Chapman and he made the whole process super comfortable and easy. He had a lot of knowledge about the properties we were viewing. It was very unlike other experiences ive had where agents can be very pushy or seem dishonest. Will come back to chancellors again purely for this kind service!
P · 21 January 2024
Agent replied · 21 March 2024
Thank you for leaving us this great review! we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleCouldn't fault the estate agent especially Bryony. Really good communication and so polite over the phone. Really helpful if I got any enquiries. Carry on doing what you are doing.
Rhiannon · 14 March 2022
Agent replied
Thank you Rhiannon for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleCaitlin was great at helping to get us booked in for viewings abs friendly on the phone.
Rosie · 8 July 2023
Agent replied · 29 July 2023
Hi Rosie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookTom From chipping Norton was easy to deal with, friendly and most of all not pushy!!!! He helped us along the way and made it a lot easier to go through the moving process. Would recommend Tom as well as other members of staff!
Holly · 5 December 2016
Agent replied
Thank you Holly!
★★★★★ 5/5
GoogleWhat turned out to be an unexpectedly difficult and protracted sales process was dealt with splendidly by Chancellors. It could have fell apart on a number of occasions, but thankfully we reached Completion with the expert and tactful intervention of Chancellors’ Sales Manager Elizabeth B at the Didcot office. I would recommend this agency for the service provided.
Barry · 22 December 2023
Agent replied · 21 March 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleSam is very knowledgeable about the property we have been viewing. He is also very efficient in answering our questions and help us solved our problems we have asked.
Teresa · 14 March 2022
Agent replied
Thank you for leaving us this great review Teresa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleThanks to Katherine Yates, my move happens to be easier than I thought. She's incredibly helpful and knowledgeable. She made me visit a lot of properties that could fit my requirements and took time to answer each email I sent her (and that was a lot)!
I met other Estate Agents during that week and they were not caring as she was.
I would definitely recommend renting a property through Chancellors.
Many many thanks, Katherine!
Alice · 30 July 2016
★★★★★ 5/5
GoogleThe purchase of a property with Chancellors is going well, I am dealing with Megan who is very easy to work with, as soon as I walk into the branch or pick up the phone gives me confidence and knows exactly who I am and is able to give an answer. I would return to this branch and ask for Megan in the future.
Anderson · 29 June 2023
Agent replied · 29 July 2023
Hi Anderson, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleCaitlin Bishop Was my agent and I couldn’t be more please with the experience. She was really quick in answering my emails with all kind of questions I had previously my viewing but the best was the viewing date! From minute one she looked so welcoming and it was so easy to talk, what made a experience that is usually stressful an enjoyable one.
Nicole · 29 June 2023
Agent replied · 29 July 2023
Hi Nicole, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookHave been in work contact with Chancellors for the past few months and I have a great experience, never had any problem, Nicola Ferguson is amazing and make communication very efficient and smooth. It's a pleasure to work with them! Highly recommended.
Virág · 10 November 2017
Agent replied
Thank you Virag it is good to work with you. Always there when we need your help.
★★★★★ 5/5
FacebookI had Miss Lily Sines dealing with my case. she responded quickly and solved the issue in the best way.. She is very is friendly, supportive, efficient and experienced thanks to Chancellor for including Miss Sines in their team
Tara · 25 September 2019
Agent replied
Thanks for your feedback??
★★★★★ 5/5
GoogleJoseph was very polite and friendly whilst showing us around a property. All the questions we had were answered thoroughly.
Ryan · 12 February 2023
Agent replied
Thank you for leaving us this great review Ryan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 1/5
GoogleI really appreciated all the help I had from Chancellors recently. I had potential problems with a local tenancy and Chancellors sorted it all out in a professional and efficient manner. My thanks to Julian Dando and his team
Katie · 28 July 2019
Agent replied
Dear Katie, We're delighted to hear that you had pleasant experience with us, although very disappointed to see we only rated 1 out of 5. we pride ourselves on offering excellent customer service to our customers and will appreciate if you can leave your feedback so we can improve your experience with us in the future.
★★★★★ 5/5
GoogleCallum was very helpful in answering any queries I had, and everything was agreed and sorted really quickly.
Chris · 31 March 2023
Agent replied · 29 July 2023
Thank you Chris, for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleAwful from start to finish. Shame I couldn't run this into negative stars.
In trying to find a property they consistently sent 5am emails about properties that weren't even close to the criteria, that should have been a sign of things to come.
On viewing properties they turn up late, with no knowledge of what it is they're trying to sell, and attempt to cover up obvious flaws/faults with awful sales patter.
Had to consistently chase them for finalised paperwork once we'd found a property (Emphasis on "we", as they were busy spamming us junk mail we found one that fitted all criteria that they'd copletely missed).
They consistently emailed some random guy who had a vaguely similar email multiple times, and even when told they were sending my details to an unknown 3rd party, continued to do so (Breach of GDPR).
On moving day, trying to extract the key from them was like pulling teeth as they hadn't a clue what was going on and were virtually unaware of the property even existing, let alone where the keys for it were.
The icing on the cake was trying to exit.
I had to leave the rental property due to domestic abuse, so they attempted to charge me £50 for the privilege.
Do yourself a favour, go elsewhere.NegativeQuality, Professionalism
Alexia · 21 June 2021
Agent replied · 20 June 2024
Thank you for bringing this to our attention Alexia, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
★★★★★ 1/5
GoogleTerrible experience, I would not recommend them at all!
I offered on a property and was told there was no chain, after weeks of chasing for an update or an exchange date, I found out there was in fact a chain, but the agent had no details.
I felt that I was misled multiple times as to the sellers situation, and the timeline for the purchase.
They also refused to show the property as under offer on selling sites, despite being asked multiple times.
I lost all confidence in them and withdrew from the sale, which then led to a man from the Didcot office calling me and proceeding to be extremely rude to me on the phone.
I would NOT RECOMMEND using chancellors Didcot at all, deeply unprofessional.NegativeResponsiveness, Professionalism
Alice · 21 June 2021
Agent replied · 20 June 2024
Hi Alice, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleEmily is helping me through the process of viewing properties to buy my first home. So far she has been very helpful and I am very satisfied.
Valeria · 14 March 2022
Agent replied
Thank you for leaving us this great review Valeria, we will be sure to pass this fantastic feedback onto the relevant teams.
★★★★★ 1/5
FacebookI moved into a flat recently and chancellors lied to me about a number of things, my flat is £750 a month plus bills. They said there was heating and gas connected and they lied, multiple times in writing, they also forgot to write in tenancy that they gave my neighbours upstairs a key to my property to access my flat whilst I'm out, they lied about this over and over again until the neighbours actually locked me in my own flat because they 'arent comfortable with my background and me being on benefits' (one of the male students was caught peering through my window as I changed and weirdly chancellors have tricked me and caused me to be completely suicidal due to what they have done to me, I got this place in seek of refuge and chancellors EXPLOITED me.
Graham · 5 May 2021
Agent replied
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 1/5
FacebookWe had a viewing booked on a property in chalgrove 2 weeks ago - we had arranged childcare and were on our way to the viewing to then receive a phone call from the branch saying the viewing was cancelled as the property was already under offer and had been for over 2 weeks - when I asked why they accepted our viewing request they couldn’t give me an answer. Over the next couple of days I phoned up multiple times about visiting other properties they were listing, and was always told “I’ll get someone to call you back”. Never heard anything. Would absolutely avoid this estate agency. Totally unreliable and unprofessional and wasted lots of our time. Luckily we’ve found a gorgeous new home with another agency
Abbie · 5 May 2021
Agent replied
Hi Abbie, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via louise.hughes@chancellors.co.uk with the details? Many thanks.
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